New 9-1-1 Rules for VoIP Service Providers?

The FCC is considering new rules and regulations for 9-1-1 use and accuracy through VoIP service providers.

FierceCable’s Lynnette Luna explains that the FCC is contemplating these requirements:

• Existing 9-1-1 Rules:  Existing rules to be applied to both two-way interconnected VoIP services and outbound-only interconnected VoIP services.
• Automatic Location Information:  All interconnected VoIP providers will be required to provide automatic location information instead of relying only on subscriber registered locations.
• Location Accuracy:  Improved location accuracy to be employed for calls made indoors which will include large office buildings.
• Emerging Location Technology:  Emerging location technologies are to play a role in locating VoIP 9-1-1 calls.

Location, Location, Location

The possible “emerging location technology requirement” may also have to include businesses that are not VoIP service providers.  That is to say, broadband cable providers would have to assist with supporting 9-1-1 locations.  An added task that is expected to be met with resistance.

The FCC however is thinking that the most efficient solution for automatic location information lies in broadband providers and VoIP service providers both lending a hand in the process.

If It Aint Broke…

Luna notes that some say the existing VoIP call locating system already works well while Vonage  claims that their cooperation with local authorities provides better location info than cell phone companies currently offer.

But with VoIP security a rising concern, deceptive callers can fudge their actual location and potentially tie up valuable emergency services.

Via FierceCable and ConnectedPlanet