Categories: Q & A

UCM 6102: Do I Need a Different Configuration to Backup?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

 

In the previous Mom’s calling Q&A series, we have discussed: How Do I Unlock Polycom VVX410 Phones? Today, we have more new real questions and answers from VoIP users just like you.

Do I Need a Different Configuration to Backup UCM 6102?

Q: If I buy 2 units of UCM 6102 to use 1 as a spare, how do you get it backed up with the same config as the 1st unit so it can be swapped out and ready to go right away if the 1st one fails?

A: They should be able to do the backup two ways, through SD and USB and restore the same way. They can back up the 2nd unit with the same config as the 1st and it will be like a hot swap if the 1st one goes down.

More Questions?

Did you find this article helpful? Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866)-582-8591.

Mary Cheney

Mary Cheney is the Marketing Manager and joined the VoIP Supply team in December of 2015. Her primary focus is working with the marketing team to promote the most innovative VoIP solutions.

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Mary Cheney

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