Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In the previous Mom’s calling Q&A series, we have discussed: How Do I Unlock Polycom VVX410 Phones? Today, we have more new real questions and answers from VoIP users just like you.
A: They should be able to do the backup two ways, through SD and USB and restore the same way. They can back up the 2nd unit with the same config as the 1st and it will be like a hot swap if the 1st one goes down.
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