Is your business utilizing SMS/MMS services? If not, it’s time to consider it! Engaging your customers has never been easier and faster. More and more businesses now use SMS/MMS texting services for a variety of applications including:
Did you know that nearly every text message is opened, compared to only 1 in 5 emails? And almost all text messages are considered priority communications and read within 3 minutes. Customers also show higher engagement and response rates with text messaging! What does this mean? SMS/MMS has a lot of potential for your business!
Bubble by Broadvoice is designed to allow you to interact instantly with your clients no matter where they are — via business SMS/MMS messages. Let’s check out some of its must-have features:
Automate customer interactions using these SMS tools:
Turn your call center into an omnichannel contact center with Broadvoice’s exclusive Live Agent Routing feature, which allows you to:
You are also able to easily monitor your customer engagement with Broadvoice Bubble’s intuitive dashboard!
Download this datasheet to learn more details or simply give one of our VoIP solution consultants a call at 1-800-398-8647!
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