Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server?. Today, we have more new real questions and answers from VoIP users just like you.
Q: I am new to VoIP system and have a Yealink T48G phone. How do I get this to work with a Skype for Business account? Please help guide me through the setup for this. I need to set up several phones.
A: Do you have a Lync account already set up on the network? You also should be running the latest firmware version for it to interact with Skype.
Q: What is a Lync account and how do I go about setting this up on a network? If I had a Lync account, would the phone automatically connect? Which version of the firmware should I be using?
A: Your organization must fill out an application form from Yealink and send in the MAC address of the phones. They will in return send you a license key and firmware for your phones.
You may find the following links useful:
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 866-582-8591
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