Is There a Report that Outlines Grandstream Call Logs?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: What SIP Phone Could Connect Wirelessly? Today, we have more new real questions and answers from VoIP users just like you.

Is There a Report that Outlines Grandstream Call Logs?

A: Is there a User Guide that outlines the various data fields the Grandstream captures on calls in and out? We are looking for good data that we can parse into a reporting package to manipulate/ report on that data.

Q: Basically, it is the API/CDR report, call log. You are able to capture the data and export a csv. file. However, for more advanced features you would need to utilize AGG software shown here:

• http://www.aggsoft.com/pbx/grandstream-ucm6100.htm
• Here is the logger: http://www.aggsoft.com/pbx-data-logger.htm

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical ticket or contact our VoIP experts today at (866) 582-8591.