As time goes on, so do advancements in VoIP technology.  One of the latest things we’re seeing now is IP phones coming equipped with WiFi capabilities.

This is something that has been around for a little while now but becoming more and more standard on your average VoIP Phone.  We welcome this addition because it is extremely useful and also, kind of cool.

One phone in particular that comes to mind when talking about VoIP Phones and WiFi is the GXP1760W.  Normally, when you think of a WiFi phone, you would think of something wireless, but not this phone.  This is a classic IP deskphone.

There is a possibility, if you have this phone on your desk, that you didn’t even know it was WiFi capable! If that’s the case, your next question is definitely going to be “how do I connect it?”  Well, it’s simple! Just follow these easy steps:

  1. Using the keypad, on the LCD menu, navigate to System > Network > WiFi Settings
  2. Select “Scan” and your GXP1760W will automatically start scanning within its range
  3. A list of WiFi networks will be displayed.  Select the desired network, and if required, enter the correct password to connect

And that’s it! Your Grandstream GXP1760W IP deskphone will now be connected to your WiFi network!  If you need some reassurance that it has successfully connected, look for the WiFi logo to display on your LCD menu.

Do you have the Grandstream GXP1760W on your desk? If not, what do you use? And does it have WiFi? Put your answer in the comments, we want to know!

Do you have questions about VoIP?

So far, we have shared 100+ real questions from our customers and the answers from our tech support team. Today, we are going to share another Q&A with all of you who might be using Grandstream’s PBX and having the same question!

As you may know, VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. Submit a technical support ticket or simply call us at (866) 582-8591 to get your questions answered today! Okay, let’s check out what question we have today about Grandstream’s PBX.

 

How to have my Grandstream PBXs communicate with one another?

Q: I have 3 Grandstream PBXs on one network including One UCM6208 and two UCM6204. All in the same IP pool each ending in 192.168.0.210, .211, .212. Is there a way to have extensions from each of the PBX’s call the extension on the other PBX’s directly?

A: You will need to create a SIP trunk to communicate these devices to one another. And yes, one GS UCM can call other extensions. Click Here for the configuration guide!

Did you have a similar question? What was your solution? We’d love to hear it! Don’t forget to check back for our bi-weekly Mom’s Calling Q&A Blog Series!

After the release of GWN7600 WiFi Access Point (AP), GWN7610 Wireless AP, and the GWN7000 VPN Router, now Grandstream goes one step further to introduce the GWN7600LR AP to its GWN family.

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The GWN7600LR is a WiFi long range access point designed to provide extended coverage support and it is ideal for businesses looking to create an expandable WiFi solutions outdoor. It’s always exciting to see new products. Let’s check out some key features!

Waterproof Outdoor Solution

As the demand for an outdoor WiFi Access Point has been increasing, Grandstream created the GWN7600LR, a high-performance wireless access point that can be deployed outdoors with its weatherproof casing.

Long Range Coverage: Up to 275 meters!

The GWN7600LR also comes equipped with dual-band 2×2:2 MU-MIMO with beam-forming technology and a sophisticated antenna design for maximum network throughput and extended WiFi coverage range of up to 275 meters! This solution has the longest range coverage among all GWN Series APs.

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Embedded Controller

Like other GWN Series APs, the GWN7600LR has a controller-less distributed network management design and an embedded controller within the product’s web user interface. This allows each access point to manage a network of up to 30 GWN76xx series APs independently without needing separate controller hardware/software and without a single point-of-failure.

More Features:

  • Up to 300-meter coverage range— ideal for outdoor use
  • 1.27Gbps wireless throughput and 2x Gigabit wireline ports
  • Dual-band 2×2:2 MU-MIMO with beamforming technology
  • Support 802.3af and 802.3at Power-over-Ethernet (PoE/PoE+)
  • Controller-less network management, auto-discovery, auto provisioning
  • Offers simultaneous dual-band WiFi signals
  • Advanced WiFi security features

Download the GWN7600 LR Datasheet

Check out the comparison chart below to compare all three GWN Series Access Points side by side:

gwn7600-comparison

The GWN7600LR AP is very easy to install and manage. The extra coverage support and advanced performance features make the GWN7600LR an ideal outdoor access point for mid-size wireless network deployments. Call one of our VoIP experts at 1-800-398-8647 today for any questions you may have!

Shop GWN7600LR

September 25, 2017 – Grandstream announced the release of the new HA100, a high-availability controller for their UCM6510 IP PBX.ha100

Designed for businesses that demand a 100% uptime, redundant voice system, the HA100 provides an automatic failover solution when paired with two UCM6510 IP PBXs. The controller will monitor the operational status of both IP PBXs constantly and will automatically switch all system control to the secondary UCM6510 when the primary device fails (including all the connected telephone lines, network links, auxiliary devices, all registered SIP endpoints and the recorded voicemails).

grandstream-logo“Many businesses today require communication solutions that are always-on and fully redundant. For these businesses, a communication platform being down for even a minute can have catastrophic consequences. As our customers around the world continue to deploy the UCM6510 into mission-critical industries, the HA100 ensures that end-user customers will have a completely reliable solution with seamless failover options,” said David Li, CEO of Grandstream.

Key Features:

  • Connects and constantly monitors two UCM6510 together for high availability
  • Smart failover solution that automatically switches to a hot-standby secondary UCM6510 if the primary one fails
  • Up to 14 LED indicators showing real-time status of all of the telecom lines, network links, auxiliary devices, etc
  • Gratuitous ARP forces SIP endpoints to refresh the MAC address of the new UCM6510 without interruptions
  • Fast 10 to 50 second system switching time depending on the number of registered endpoints

Check out the datasheet here! The HA100 is currently available at voipsupply.com. Check it out!
Shop Grandstream HA100

Grandstream has been known for its IP video/voice telephony and video surveillance solutions. Some of you may have heard of their Grandstream Automated Provisioning System (GAPS) they introduced several years ago. What does it do? How can you take advantage of it? Let’s check it out.gaps

As its name states, GAPS is an automated system that allows enterprise IT administrators and service providers direct and secure control over device provisioning and streamlines mass deployment of Grandstream’s products from a central location. Let’s find out some of the highlighted benefits of the GAPS:

Benefits of the GAPS

Plug and Play Servicegrandstream-logo

Like most of Grandstream’s products, you are able to use the web-GUI to create a profile and control it from your end. This application is truly plug-and-play and has an easy control interface. E-commerce websites can also take advantage of their Application Programming Interface (API) support.

Drop-ship to Your Customers

Internet Telephony Service Providers (ITSPs) are also able to drop ship to their customers from their distributors. Distribution partners can also create sub-accounts so their resellers/customers can access their own profiles under the umbrella of the main distributor.

Full Management to Grandstream devices

Internet Telephony Service Providers have full management to all Grandstream devices they purchase including GXP IP phones, GXV IP Phones, GT50x/GT70x ATAs and GXW FXS/FXO Gateways, as well as their video surveillance cameras from a central location.

GAPS is designed with hassle-free, plug-n-play service in mind. It improves the service provider customers’ experiences in managing Grandstream devices!

Check out the Grandstream GPAS User Manual or call me at 716-531-4318 to learn more!

Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the Default Password for the Grandstream UCM6204? Today, we have more new real questions and answers from VoIP users just like you.  

Can I Use UCM6208 as a Backup for UCM6108?ucm6208

Q: I have a UCM6108 and I want a UCM6208 as a backup. Is it easy to clone the configuration from the UCM6108 and transfer it over?

A: Yes, this will work as long as both systems are on the same firmware versions. The backup configurations will restore.

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

The world is full of millions and millions of jobs. A lot of those jobs are very different from one another but it’s also fair to say that a lot of those jobs are similar or at least look similar.

There can be tons of jobs that involve a desk, a computer, and a phone, but that doesn’t mean the people sitting at those desks are all doing the same work. Sometimes we need different programs on our computers, and sometimes, we even need our phones to do different things.

By now I’m sure you are all aware of what desk phone can do these days with the power of VoIP, so I won’t get into the fancy-pants features that some people need, or want, to help assist them with their day to day activities.

What I want to focus on for this blog is something basic that can help tons of people at their job, no matter what their daily tasks involved. That basic thing is programming a line key for speed dial!

Everyone has that one number they call over and over and over again, so adding that number so you can dial it with the push of a button has got to make life a lot easier for a lot of people.

 

How to Speed Dial From a Line Key on the Grandstream GXP1610

For an example, we will use the Grandstream GXP1610. The steps are quick and easy, and if you can’t access the Web GUI on your own, then simply contact your Systems Administrator or your IT department!

  1. Go to the GXP1610’s Web GUIcenter_1-png-pagespeed-ce-cjuh_q1jz
  2. Go to Settings > Programmable Keys
  3. Configure the Line Key’s Key Mode as Speed Dial
  4. Select the account to dial from and enter the Name and User ID (phone number to be dialed out) for the Line Key
  5. Click on “Update” at the bottom of the Web GUI page
  6. Off hook the phone, or directly press the Speed Dial key to dial out

After completing step 6, you should be on the phone with the number you dial the most faster than ever before! While we used the Grandstream GXP1610 for this blog, you are able to program speed dial to most phones with line keys!

Do you have a Grandstream GXP1610 on your desk? If not, what do you have? Do you use speed dial? We want to know!

Read More How-to Posts!

Grandstream’s IPVideoTalk is a hosted service through Grandstream’s GVC3200 or GVC3202 Video Conferencing System. Already known for its easy and flexible video conferencing platform, IPVideoTalk has now gone one step forward to add more advanced new features. Let’s find out what they are!

Cloud Recording

The cloud recording is available to the host in the web meeting interface. Simple click “Record this Meeting”, your meeting will be recorded and stored directly in your IPVideoTalk user interface. Then, you are able to store, download and delete recordings from the user portal. Recording your meetings has never been easier!

cloud-recording

YouTube and Facebook Live Integration

Another exciting new feature is the social media live integration. This is also available to the host right from the web meeting interface. As for now, IPVideoTalk only integrates with YouTube and Facebook accounts. Select either platform and log in to the designated social media account to complete the streaming access. Be aware that there’s about a five-second delay in the live meeting streaming. This feature will make your meeting more interactive and effective! Be sure to monitor the platform while the webinar is going on for comments and questions that might come in on the social platforms.

social-live-integration

More New Features

That’s not all! There are more new features you can benefit from. Find out more details here!

  • Customizable meeting registration pages
  • Enhanced customization of meeting emails
  • Q&A support
  • Dual video presentation stream (WebRTC browsers)
  • Pause screen sharing

Questions about Grandstream’s IPVideoTalk? Call one of our experienced VoIP consultants at 1-800-398-8647 today.

Visit Grandstream PageYesterday, Grandstream announced that their new IP Video Door System, the GDS3710, has passed the ONVIF certification testing. This certification ensures interoperability between the GDS3710 and third party ONVIF-certified recording products, such as Network Video Recorders (NVRs).

gds3710ONVIF (Open Network Video Interface Forum) is an open industry forum that provides and promotes standardized interfaces for effective interoperability of IP-based physical security products. For more information, visit www.onvif.org.

The ONVIF certification allows channel partners, installers, resellers and end users to integrate the GDS3710 with existing ONVIF-compliant video management software, NVRs and Network Attached Storage (NAS) devices.

We are excited to hear this great news and are looking forward to seeing more partners and customers benefit from the GDS3710!

Are you looking for a headset to pair to your Grandstream phone but you are not sure which headsets are compatible? Grandstream phones have tons of comparability options with any headset manufacturers, one being Sennheiser. We understand how tedious it can be to look into each product one by one and filter out the ones that are compatible with your Grandstream IP phones. Let’s sort things out together!

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Sennheiser provides multiple corded and wireless headset options to pair to your Grandstream IP phones. The popular choices below are all compatible with Granstream’s GXP1600 Series (small to medium business phones), GXP1700 Series (enterprise phones ) and GXV Series (video phones):

Sennheiser’s Corded Headsets:

headset1You will need the CSTD 01 quick disconnect cord to use Sennheiser’s corded headsets with your Grandstream IP phones. The quick disconnect cord allows users to easily disconnect the headset from the cable.

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If you are looking for a solution without tangled cables on your shoulder, be sure to check out the options here that also work for Grandstream’s GXP Series and GXV Series. Simply connect the device with your IP phone via CEHS-AV 04 cord, and you are ready to talk!

Sennheiser’s Wireless Headsets:

If you are using GXV3240 or GXV3275 video IP phones, you can also connect with MB Pro Series and PRESENCE Series via Bluetooth.

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Want to find out more Grandstream compatible headsets? Download our VoIP headset and phone compatibility guide to learn more compatible options!

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