Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: How to eliminate static on my Plantronics Savi W740. Today, we have more new real questions and answers from VoIP users just like you.
Q: I am not very familiar with SIP phones vs VOIP phones. Is VoIP phone designed to work independently, or as a handset for a softphone? Could a VoIP phone work autonomously without the need for direct connection to a computer?
Unfortunately, the issue we are experiencing with our currentPolycom phones is that they are basically too intelligent! Our staff daily even sometimes hours switch stations. and currently, they are having to re-verify credentials when they log into a new station so they can pair with the associated phone
A: SIP and VoIP are synonymous to a degree. All SIP is VoIP but not all VoIP is SIP. SIP is a particular protocol. There are more protocols that are VoIP. Skype for Business is a prime example. Skype is not SIP, that is why we specify a device for Skype for Business.
Yes, for sure! A workstation computer does not control the call, the PBX does.
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
How To Use CloudSpan for PBX Licensing and Hosting CloudSpan is our brand-agnostic PBX licensing…
Most UC deals don't fall apart on the product. They fall apart in the gaps…
Today we're announcing the launch of CloudSpan. It's a brand-agnostic platform where VoIP Supply partners…
The Fanvil X7A is an enterprise Android IP phone built around a 7-inch color touchscreen…
Setting up a home office VoIP phone in 2026 — a step-by-step guide from the…
On the latest episode of SiP Chats, VoIP Supply's Brian Hyrek sat down with Michelle…