How to Eliminate Static On My Plantronics Savi W740
Time for our Mom’s calling Q&A again! Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help.
Last week, we talked about: How to Set Polycom VVX Series Volume to a Persistent Level, this week, we are going to tackle the static issue on the Savi W740 VoIP headset! Let’s get to it:
4 Areas to Check When You Experience Static on the Savi W740Headset
Q: I am using a Plantronics Savi W740 headset and I keep experiencing static on the headset. It is attached to a Polycom VVX media phone. What can I do?
A: There are some areas you can check to find the possible cause.
- Test the VoIP headset on another same model phone just to make sure the issue is from the headset, not from the phone.
- Check the settings on the base. It should be set to “A”. If there is still static occurring try another channel on the headset base.
- On the Polycom VVX menu settings under Menu > Basic > Headset, ensure that both Plantronics EHS and Headset Memory is enabled. After you save the settings, please reboot the phone.
- If the problem remains, run through this document for troubleshooting: https://bit.ly/2Kq3MPb
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591