VoIP stands for “Voice over Internet Protocol”. An Internet Protocol (IP) is a data-oriented protocol used for communicating data across a packet-switched network (home, office, the internet). Internet Protocols (IP) allow you to transmit data any interconnected networks.
Utilizing a combination of hardware, software, and voice protocols, your conversations are carried over the IP network to its intended destination.
A VoIP system converts the analog audio signals (your voice) into digital data that can be understood by the VoIP devices and transmitted over the Internet Protocol (IP) network to the other end of the call.
VoIP allows you to make phone calls over any interconnected network instead of using traditional analog PSTN (Public Switched Telephone Network) lines. Because the calls are generated through the Internet, VoIP system perceives long distance calls the same as local calls.
VoIP service not just reduces your monthly phone bill, but also offers you the flexibility you need. Check out some popular phone features below that will enhance your customer experience and work efficiency.
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