VoIP Supply has been a leader in VoIP equipment since 2004 when owner and CEO Ben Sayers realized that there was a high demand for VoIP equipment yet nowhere to purchase it. By end of year, VoIP Supply succeeded in becoming the top North American supplier of VoIP Equipment. Year over year, VoIP Supply saw an increase in business profitability and became the go to e-commerce site to purchase VoIP.
But that did not mean Ben was satisfied. Now that customers had a way to purchase new VoIP equipment, he began to think of where all of the used VoIP equipment would go as companies started to replace existing infrastructure. Moreover, Ben understood that the cost of new VoIP hardware could be a big …
Recently I have been thinking about how to explain what exactly a session border controller (SBC) is and why it’s so important to have. It has been difficult but I always find that a good analogy does the trick and that is when an air traffic controller popped into my head.
There are some major features and aspects of a session border controller that I wanted this analogy to cover. Let’s get right into it and you can be the judge if the analogy fits!
Everyone is always looking for ways to grow their VoIP reseller business and the industry can be a very competitive field. We have been in the VoIP business for awhile and have seen plenty of changes. Here are 5 tips we want to pass on to you make sure you’re doing everything you can to grow!
Pro Tip #1: Partner with manufacturers who offer top tier support
You want to partner with manufacturers and tier 1 distributors who offer the same customer service and support as you do with your customers. Although, price can be a heavy factor, try to weigh all the other value add aspects a partner can bring to you. Get a good idea of their whole process. Here are …
It seems that more and more VoIP manufacturers are producing DECT 6.0 VoIP phones. Below is a short run down of a couple of the new and best DECT 6.0 phones on the market today.
This Panasonic DECT system consists of the KX-TGP600G Base station and the KX-TPA60 wireless handset. The KX-TGP600 has the ability to handle up 8 handsets and 8 simultaneous calls. This system has a typical range of up to 400 feet but can be increased with the Panasonic KX-A406 DECT repeater with an average range of 160 feet. The panasonic DECT system can handle up to 6 repeaters for one base station.…
Take advantage of features to make your day easier
When it comes to VoIP Service there are plenty of features out there that can greatly increase your efficiently throughout the day. One of those features would be Find me/Follow me Call Routing.
The basic idea of this feature allows you to directs calls that are coming in to your desk phone or main line to somewhere else that will be more convenient for you. You’re basically allowed to set up rules for when someone is attempting to call you.
Don’t Miss a Call When You’re Away From Your Desk
If you’re someone who is away from their desk often or you work remotely this feature is a great option to keep you in contact with …
When it comes to choosing a business phone system, there are a few key requirements that move to the top of the list for me.
Ease of Setup
Open Source availability
RenegadePBX appliances can be custom tailored to your needs
Since the RenegadePBX appliances are manufactured by VoIP Supply in the United States, we have the capability to make quick adjustments when necessary.. We also understand that the ability to have choices really can impact the functionality of your PBX. Some of the customizations we offer are:
Telephony Card Configuration – select the brand of card and the type/amount of ports you need
Software Platform – we can upload any unified communications platform you would like to the appliance before shipment
Do you have a lot of VoIP questions waiting for answers and don’t know where to start? Are you interested in exploring the opportunities to make your business easier or grow faster? Now is your chance to get the answers all at once!
VoIP Supply has been the leading hardware supplier for over 13 years and has truly perfected the buying experience for our customers. We knew we were missing a piece of the puzzle and we have expanded our team to fill the gap for our customers. We are now able to offer you VoIP Service!
We would like to officially introduce to you the CloudSpan Marketplace. “The Marketplace is a single place to shop various cloud service offerings, in order to find the perfect match for their business’s size and needs,” said Wes Mathews, Director of Cloud Services.
Here are a few of the benefits when working with the CloudSpan Marketplace:
Dedicated VoIP Solutions Specialists at your fingertips
VoIP Supply is continually growing and striving to make the customer experience better. We wanted to share with you our newest addition to our customer satisfaction tool kit.
The Customer Always Comes First
We have created an interactive demo lab for use by our sales team, tech support team and any customers who would like to visit. We have all types of equipment in our lab from VoIP Headsets, VoIP Phones, IP Paging equipment and also multiple types of IP PBX Appliances.
Check out the video created by our new Video Production Manager, Stephen Lopian.
Our custom tech table was built locally specifically for our Interactive Lab at VoIP Supply.