VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Elastix miniUCS and Grandstream GXP2130 different internal extensions and BLF

Q: I recently installed an Elastix miniUCS with Grandstream GXP2130 phones in a law firm and they requested a few features. They were hoping to have a different ring tone for internal extensions when calling as well as being able to “see” which line was in use on the phones?

A: You can customize the ringtone by creating rules for those internal extensions.…

VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Polycom IP 331 qa

Q: We have Polycom IP 331 VoIP Phones and some of our users are saying that the ringer is too low. They have the volume cranked all the way up but the volume is still not loud enough. Is there any way to boost the volume or is there a loud ringer that can be purchased for these phones.

A: There is a …

VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Microsoft Lync Server Needs Skype for

Q: We need to confirm that the latest UC firmware 5.4.0 from Polycom will support Skype for Business server 2015.

A: The quick answer is no.

Firmware version 5.4.0 has a bug and should not be installed.

UC version 5.3.1 will support Skype for Business (this version was released after 5.4.0) and Polycom lists firmware 5.3.0.12074 as the “Version Tested”, so this and …

There’s a long list of stadiums, arenas, convention centers, theatres, and recreational centers in the United States, Canada, United Kingdom, and Germany that use Ruckus Wireless for their public Wi-Fi systems.

The video above shows the success that Major League Baseball’s Los Angeles Angels have had using Ruckus to enhance their fan’s gameday experience.

The Challenge

Use Wi-Fi to increase operational efficiencies throughout a stadium that holds 45,574 people.

The Solution

  • 200 Ruckus ZoneFlex narrow beam and ZoneFlex sectorized beam outdoor access points
  • Over 100 high-capacity three stream Ruckus ZoneFlex indoor access points
  • Ruckus SmartCell Gateway (SCG) 200 to manage access points

The Result

Free Wi-Fi access is not only helping to attract and retain fans, but the stadium is also using it for mobile …

Sangoma has been offering free online technical training courses to introduce you to their line of Sangoma TDM interface cards.

The first session was a run-down of available options and how to choose the right telephony card while the second session dealt with how to install Asterisk with Sangoma.

Sangoma Training Session #3

The next, and final, training in this series is called, Get Superior Quality and Control – Performance Tune Your System.

  • System Design Considerations
  • Advanced Troubleshooting Techniques
  • Physical and Signaling Layer Issues
  • Q&A Period

Block out 90 minutes for this training and come prepared with your Sangoma questions as there will be a Q&A period at the end.

How, Where, When to Register

Click here to register for Session 3 of …

Sangoma, a leading provider of voice and data cards since 1984 for VoIP platforms like Asterisk and FreeSWITCH, is now offering free online technical training courses to introduce you to their line of Sangoma TDM interface cards.

What You’ll Learn at Sangoma TDM Training

Sangoma offers a wide range of telephony cards including digital voice cards, analog voice cards, wireless GSM cards, hybrid voice boards, and ISDN BRI voice cards.

The first of three training sessions will help you learn:

  • Which Sangoma card you should choose (Analog, BRI, PRI, E1, T1, J1, GSM) and the benefits for each type in your system.
  • Introduction to Sangoma’s WANPIPE Driver including:
    • Installation methods for Asterisk based systems
    • How to configure your Asterisk system with Sangoma
    • Hardware installation

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Q: I have a Polycom VVX600 phone. Will this headset [Jabra Motion Office] work with that phone? Is there something available that would signal people that I am on the phone when I am talking on the headset – perhaps an optional light or something?

A:   The Jabra Motion Office is a versatile wireless headset that promises to be …

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Q: In case that my Internet Provider or SIP provider fail, has the Cisco SPA232D the survival option through it’s FXO port?

A:   The Cisco SPA232D ATA is an FXS/FXO gateway with DECT so that in addition to using your analog phones and fax machines with VoIP you can, with the addition of an integrated DECT base station, also …

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Q: What is the default log in and password out of the box of the EdgeMarc 250W [Model] #250W-100-0002?

A:   The EdgeMarc 250W is an Enterprise Session Border Controller (SBC) that handles up to 10 concurrent calls, protecting them from malicious attacks. This SBC is designed for small and medium sized offices.

The default login is simply:

  • User Name