Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Q: What is the default log in and password out of the box of the EdgeMarc 250W [Model] #250W-100-0002?

A:   The EdgeMarc 250W is an Enterprise Session Border Controller (SBC) that handles up to 10 concurrent calls, protecting them from malicious attacks. This SBC is designed for small and medium sized offices.

The default login is simply:

  • User Name

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Q: How do you connect two calls to make a conference call [Polycom IP 5000] whether they call in or we call out? 

A:   The Polycom SoundStation IP 5000 Conference Phone is a 1-line SIP phone that allows you to create conferences with up to two other groups or, callers.

There’s a couple of ways to host a conference:…

I recently wrote this post, VoIP Q & A: Phoenix Audio Speakerphone and Polycom RealPresence Group 300 Video Conferencing, in which I included some misinformation about the capabilities of the Polycom RealPresence Group 300 video conferencing system.

This question had been submitted to VoIP Supply:

“Is it possible to use the Polycom Realpresence Group 300 with online services such as Skype or Go To Meeting?”

I mistakenly wrote that “yes” you can use Skype and GoToMeeting with the RealPresence Group 300 because it is standards based.

Rookie mistake.

Thankfully Michael Graves of Graves on SOHO Technology called me out on it in his post, A VoIP Supply Q&A Batting .500!.

I was confusing the Polycom RealPresence CloudAXIS Suite with “standards based.”

Click here

Note:  This post was updated with new information on August 6, 2014 pertaining to the Polycom video conferencing system mentioned below.

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Q:  Can I connect this [Phoenix Audio Quattro3 USB] to my PC and use it for a Skype call?

Your question perfectly describes the purpose of the Phoenix Audio Quattro3 USB .

From the Quattro3 datasheet:

The USB

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Q:  I want to use this Wireless headset [Plantronics Voyager PRO HD] with a VOIP system that I plan to install on my iMac… does it only function with a mobile device (phone), or will it work with any desktop/laptop computer as well? Thanks!

The Plantronics Voyager PRO HD is a monaural Bluetooth headset designed to connect to iPhones and Android …

Usually in our VoIP Q & A Blog Series, we answer questions about submitted to us through tech support tickets on VoIPSupply.com or via the “Ask The Expert” tab on our product pages.

This time we’re sharing the questions and answers from the Grandstream UCM6100 PBX webinar that was held as part of our Grandstream Learning Series.

These were real questions from the attendees that were answered by Grandstream’s tech support team. We hope that this is a comprehensive guide on how to use a UCM6100 series PBX and what they’re capable of.

Grandstream UCM 6100-banner-voip-supply

Door Phone and Door Station Support

Q: Can it [UCM6100] support door phone, control, attendance systems? E.g. Helios 2N, any others?

A:  Yes, it supports door stations. We have verified …

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

freetalk-skype-voip-supply

Q: Is this [Freetalk Connect Me] only for Skype or can it be used with any VoIP [sic] with compatible voice codec?

A:  The Freetalk Connect Me is a Skype-specific analog telephone adapter (ATA) that allows you to make and receive Skype calls from your regular, old home phone.

The Connect Me allows you to switch back and forth between …

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Q: I am a solo attorney. I have a support person who answers the phone for me. Does this phone have an intercom type feature that allows her to “buzz” me and let me know who’s calling?

A:  Yes, the SPA303G does have the intercom feature that you’re looking for.

This feature is called paging and it works like this:…

VoIP Supply has teamed up with Grandstream to provide the Grandstream Learning Series for you to get a first-hand look at:

  • Grandstream Phones: New Grandstream GXP2140 and GXP2160 Enterprise VoIP Phones with color touch screens
  • Grandstream IP PBX: Grandstream UCM6100 IP PBX Series for Unified Communications (UC) applications
  • Grandstream IP Surveillance: Integrated Grandstream IP Surveillance Solutions
  • Grandstream Video Phones: Revolutionary Grandstream GXV Series IP Video Phones

When, What, How

The Grandstream Learning Series starts in March 2014 and runs through June 2014. Each live webinar will run for an hour.

Attendees will get in depth looks at the devices and the solutions and have an opportunity to ask questions and get information on how to create a communication or surveillance solution …

ask-the-expert

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Q: Will the Grandstream GXP1400 work with a Google Voice account?

A:  The short, simple answer is, “Yes.”

Google Voice itself is not a phone service, it’s more of a liaison helping to get all of your different phone numbers (work, home, mobile) working together under one Google Voice number/account.

In the words of the About Google Voice  page:

Google Voice works