Amherst, NY – For the month of February VoIP Supply, North America’s leading Voice over Internet Protocol solutions provider, donated time serving the Niagara Frontier community lunch!
As WNY’s first certified B Corp, VoIP Supply is committed to helping the communities that they serve. The VoIP Supply team joined with other local community members to help out at the Community Missions of Niagara Frontier.
Since 1925 the Community Missions has been serving the Niagara Community in many different ways, from providing meals to a place for people to get back on their feet. The agency serves a diverse set of populations, including youth, adults, families, homeless, youth involved with the juvenile justice system, youth and adults with psychiatric disabilities, persons living with HIV/AIDS, and ex-offender …
One phrase that you might find popping up more and more these days is “Bring your own device.” As an acronym, or VoIPism, this is also known as BYOD. While this VoIPism has been around for almost a decade, it is more relevant today than ever before. The term is simple. Bring your own device, and it means exactly that.
More and more businesses are allowing employees to use their own devices at work. In fact, more and more businesses encourage it! By employees using their own laptops, tablets and smartphones, this not only cuts costs for businesses, but it allows employees to bring their office with them, wherever they go!
No matter if you are working from home, traveling, or vacationing on a sand …
These days it seems that conference phones are becoming more and more flashy. Some of the newer conference phones that I’ve seen remind me of spaceships, or at least something that you would expect to see on the Star Trek Enterprise.
Even with all the bells and whistles these new conference phones have, it can be easy to sometimes overlook the basic things that a phone can do.
This conference phone is really awesome, and with a price point of just under $1,200 – it should be. This thing has everything from video calls, recording audio calls and content sharing to being able to connect to Bluetooth devices like laptops and tablets. All of these features, …
Big news has come out of Digium headquarters in Huntsville Alabama last week as they have announced the upcoming release of their new IP phone, the Digium D80. This is Digium’s first all-touch phone that is sleek in design and packed with features.
The phone is basically a 7-inch, high definition touchscreen tablet. While this phone has the normal features like HD voice, headset, and speaker functions, we thought one of the phones most impressive abilities is that it can scroll up to 100 BLF keys. The phone can display 20 BLFs at a time, which is impressive in itself, but the fact that you can have up to 100 is something that we feel will separate this phone from the rest of …
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
Is There a Report that Outlines Grandstream Call logs?
A: Is there a User Guide that outlines the various data fields the Grandstream captures on calls in and out? We are looking for good data that we can parse into a reporting package to manipulate/ report on that data.
Are you looking for an affordable way to update or get started on your VoIP solution? Then you are on the right page (literally!)
Refresh is our own line of Refurbished products that offer end users and businesses an affordable way to equip their offices or homes with VoIP equipment. VoIP Supply has a great array of Refresh products that have been examined for functionality and that underwent a 10-step reconditioning process before being repackaged. This month we are featuring three great products. Check them out below!
This Polycom favorite is a 6-line IP phone that is perfect for call center environments and/or secretaries and receptionists handling a low to moderate volume of calls. The VVX310 features HD Voice for lifelike conversations …
If you were expecting to read about ShoreTel, Cisco, or Avaya, you’d be wrong. While these are “VoIP” systems, I’d like to draw some attention to the new world order of IP telephony. It’s no secret that the big names in VoIP (mentioned above) are suffering, and it’s all thanks for a little piece of software called Asterisk. Not to discount the contributions of Freeswitch, but Asterisk is, go here for a little background.
Many have harnessed Asterisk to create some pretty great turn key solutions. Below are my top 3 recommended Asterisk systems from years of deployments and obsessive tinkering. Behold, my shortlist.
Grandstream UCM 6200:
Previously the 6100 series; this appliance based IP PBX is a light weight, small (desktop/shelf mount, …
It wasn’t that long ago that we discovered Elastix had gone the way of the dodo and left us scratching our heads. Now, Avaya files for chapter 11 bankruptcy protection. What is this world coming to?
If you’ve ever had a job in a sizeable building (especially as I.T.), you’ve probably seen some sort of Avaya equipment hanging around somewhere. They (Avaya) quickly became a household name, of sorts, in the early 2000’s and was the product of both Lucent Technologies, and AT&T. In the early years, Avaya was known for being innovative, and a front runner in the unified communications market space. As the years rolled on, the open standard SIP protocol became more prominent and began taking possession …
Workdays can get pretty overwhelming at times, so if there is any help we can get to ease some of the stress that comes with a 40 plus hour work week, we’ll take it!
Help can come from anywhere around the office, whether it’s from a coworker, a certain computer program, or even something as simple as a stack of sticky notes. But, what if I told you that you may have some shortcuts laying around your desk that you are overlooking?
In fact, there may be one shortcut inside your phone that can speed up the dialing process. It may seem small, but if your job requires you to make numerous outcalls, then you might want to want to take advantage.
Achieving Superior Customer Service by Treating Every Call Like Mom’s Calling
“These days, when so much is done via email and online and can be impersonal too; it was very nice to speak with a person who genuinely cared about the service they were providing and the customer too.” – Maria Obradovic, Powerstone Property Management Office Manager.
The VoIP market is soaring with small to medium sized businesses and large enterprises with one-third leaving legacy phone systems and adopting a VoIP phone system. In today’s digital world, there are many advantages of a Voice over Internet-based foundation. From reduced costs, abundant features and interconnectivity; it is what companies are turning to for unified communications solutions to collaborate more effectively across teams and to …