It’s frustrating when you’re trying to coordinate a video conference call and it simply does not work.

The typical (annoying) scenario you find yourself in is that you have multiple parties calling in from different locations and they are all using different technology.

Interoperability is a claim that a lot of devices and platforms make but, getting different systems to talk with one another so that you can talk with your colleagues isn’t always as easy as we’re led to believe.

Video Conferencing with SIP and Android

Introducing the new Grandstream GVC3200 video conferencing solution.

Grandstream’s latest video conferencing solution is designed to eliminate barriers to hosting successful video conference calls with it’s dual SIP-based and Android-based platform.

The GVC3200 Supports any SIP platform and any Android app so it has the ability to bridge calls from Android apps into a SIP conference.

Full Access

The GVC3200 is equipped with Android 4.4, giving you full access to all video conferencing apps in the Google Play Store including:

More Features Than You Can Shake a Selfie Stick At

The GVC3200 is more than just a webcam you plunk down on a desk somewhere.

This is a room-based, PTZ video conferencing unit with lots of powerful features, including it’s own remote control.

Check out this feature list:

grandstream gvc3200 features

How to Use the Grandstream GVC3200

To see the GVC3200 in action watch the video below which explains installation, how to add monitors, how to use the included wall mount, computer screen sharing options, Bluetooth connectivity, how to use the remote and the remote control Android app, and more:

For more information, call us today at 800-398-VoIP to speak with a live VoIP solutions expert.

VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top real questions and answers from this past week (from VoIP users just like you).

ruckus qa

Q: What is the range of the Ruckus ZoneFlex T300 Outdoor Wireless Access Point? Does it come with software or do I need to purchase software separately? How many users can it support? Does the T300 support IPTV streams?

A:  The Ruckus ZoneFlex T300 Outdoor Wireless Access Point offers dual-band 802.11ac and is rated IP-67 for outdoor environments. The T300 is specifically designed for high traffic public venues such as airports, convention centers, plazas, malls, stadiums, and dense urban environments.

Let’s take your questions one at a time.

T300 Range

According to Ruckus, the maximum distance of the Ruckus T300 is technically 25 km but, 10 km is more realistic. That kind of distance is can be achieved between two Ruckus access points with line of site and directional antennas.

In everyday applications, your maximum distance is determined by your uplink signal, not the access point downlink. A good rule of thumb for the Ruckus T300 is to plan on a distance of less than a football field for optimal coverage assuming moderate usage.

Ruckus T300 omni-directional antenna

T300 Software

All Ruckus access points can run in standalone mode. But, you’ll get a lot more functionality when you use the T300 with a Ruckus ZoneDirector Software Platform.

Ruckus ZoneDirectors are smart wireless LAN controllers with more features than your typical centrally managed system.

ZoneDirector Smart WLAN controllers use a highly-intuitive Web user interface to provide easy configuration and administration

Ruckus ZoneDirector are smart wireless LAN controllers

T300 Max Users

Maximum users for the T300 is rated at:

  • 200 Encrypted
  • 500 Unencrypted

T300 IPTV Support

Yes, the T300 does support IPTV with built in QoS when used with a Ruckus ZoneDirector

For more information, download the Ruckus ZoneFlex T300 Datasheet.

grandstream qa 3275

Q: For the Grandstream GXV3275 phone is it possible to use a USB headset like Logitech with it ?

A: The Grandstream GXV3275, a 6-line multimedia video phone with a 7″ color touch screen, includes dual USB ports.

However these USB ports are for storage and and transferring files to the GXV3275.

GXV3275 Headset Options

The GXV3275 supports:

  • Hands-free Bluetooth headsets
  • Electronic Hook Switch (EHS) with Plantronics Headsets
  • RJ9 Headsets
  • 3.5mm Stereo Headsets with Microphone

For more information, check out the video below or download the Grandstream GXV3275 User Guide.



That’s all for this week, stay tuned for next week’s VoIP Q & A.

grandstream webinar gxp 1600

Small businesses have the same pressing communication needs as any other business.

But with so many phone options to choose from, where do you start?

Grandstream is here to help with their GXP1600 series of VoIP phones.

And there’s no better way to learn about this new generation of small business VoIP phones than registering for our upcoming webinar.
Continue reading

Grandstream VoIP IP Camera Demo Kit

Now, more than ever, VoIP Customers demand a full solution for their communicative needs.

I’m sure we’ve all come to a point in our quest for more IP capable devices, where we’ve really wondered if we’re offering our customers the best solutions. I’m sure you’ll agree that customers hear a lot about voice, video, data, and mobility, but they may not know if they really need only one of those solutions or all of them bundled together.

VoIP Supply believes that you can help solve this need with the newly added Grandstream Reseller Demo Kit, which offers resellers a full PBX solution. The Grandstream Reseller Demo Kit allows you to test Grandstream’s capabilities yourself so that you’re comfortable selling the solution. It provides everything for a full VoIP set-up – right down to the ethernet cables:


  • (1) UCM6102 IP PBXgrandstreamdemokit2

  • (1) GXV3240 Multimedia IP Phone

  • (1) GXV3611IR_HD IP Camera

  • (1) GXP1625 IP Phone

  • (1) 4-Port PoE Switch (not shown)

  • (4) Ethernet Cables (not shown)


And with the easy rolling case that’s included, why not take this Grandstream show on the road to give your customers a hands on look at how an affordable Unified Communication system works with so many flexible features under one line? We stand behind this solution and believe that this is the best investment for any Grandstream Value Added Reseller.

Would you like more information about the Grandstream Demo Kit?

Please contact our VoIP Experts at 1-800-398-8647 today or, fill out the form below and specify your preferred contact method:

Contact Me about Grandstream Demo Kit Options

GXP16xx Series

Grandstream Unveils Three New VoIP Phones

Grandstream Networks has released a new VoIP Phone line with the unveiling of the GXP16xx Series. The new line of IP Phones include the GXP1610, GXP1620 and the GXP1625.

I could sit here and bore you with all the speeds and feeds of these new VoIP phones, but that’s not the way to go for these new models.

It’s simple with these phones. They are priced great, great quality and can be auto-configured on a Grandstream appliance. They also work great with the major VoIP software providers.

Here is a brief breakdown of the (3) new models:

Grandstream GXP1625

  • MSRP: $59
  • PoE Supported
  • 132 x 48 pixel backlit graphical LCD display
  • Up to 2-lines
  • EHS Support for Plantronics Wireless Headsets

Grandstream GXP1620

  • MSRP: $55
  • Power Supply Included (PoE Not Supported)
  • 132 x 48 pixel backlit graphical LCD display
  • Up to 2-lines
  • EHS Support for Plantronics Wireless Headsets

Grandstream GXP1610

  • MSRP: $45
  • Power Supply Included (PoE Not Supported)
  • 132×48 pixel LCD display
  • 1-Line available
  • EHS Support for Plantronics Wireless Headsets

There are many more features and add-ons available for the price savvy Grandstream phones. Please call in to our educated staff here and dive deeper into these phones and other models by Grandstream at 800.398.VoIP.

12-23-2014 2-13-43 PM

Thanks to all of our wonderful, loyal customers, we’ve had another great year here at VoIP Supply.

As our way of returning the favor we’d like to pass along some VoIP Holiday Specials.

Limited Quantities, Offers Good Until December 31st

Going on now until December 31, 2014 there are limited quantities available for these deals on top brands like Aastra, Cisco, Grandstream, Jabra, Plantronics on devices such as:

  • VoIP Headsets
  • VoIP Phones,
  • Webcams
  • USB Speakerphones,
  • And more…

VoIP Deals

If you need help or have any questions about availability, talk to one of our friendly reps by calling toll-free 800-398-8647

Subscribe Form

Subscribe to our blog and get notified when new posts are published!

Grandstream UCM6510

Introducing the new Grandstream UCM6510 IP PBX.

What is it?

The Grandstream UCM6510 is a new IP PBX appliance with enterprise grade features that is still targeted for the SMB market.

This IP PBX appliance is similar to Grandstream’s UCM6100 series, but with a much higher user count. The Grandstream UCM6510 is the most robust and feature appliance that Grandstream has released.

The UCM6510 offers a single T1/E1/J1 along with 2 FXO and 2 FXS ports in case of a power outage. Grandstream made this IP PBX appliance come standard with dual gigabit Ethernet ports, a 1 GHz quad-core Cortex A9 application processor along with a customizable auto attendant.

Who is it for?

The UCM6510 has call center and enterprise level features and can also be scaled down and used in a small-to-medium (SMB) setting.

With that in mind, plus the ease of use and set up that Grandstream provides with their appliances makes these units attractive to a large array of businesses and users.

With call features too long list and a price point that one would think it’s a mistake, the Grandstream UCM6510 is a great product for most any type or size of business.


Grandstream UCM6510 IP PBX Appliance – MSRP $1,999

Grandstream UCM6510 IP PBX Appliance Features:

  • 2 FXS and 2 FXO ports with lifeline capability incase of a power outage
  • Single T1/E1/J1 port
  • Ability to handle unlimited SIP accounts
  • Rack mount available
  • Call Center features accessible
  • Up to 2000 registered SIP endpoints and 200 concurrent calls
  • Auto Provision and Detection of end points
  • Redundant power supply


You can shop on-line for Grandstream on or contact the VoIP Supply sales team at 800.398.8647

Questions about VoIP devices and services are regularly submitted to through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Plantronics Voyager PRO HD
Plantronics Voyager PRO HD

Q:  I want to use this Wireless headset [Plantronics Voyager PRO HD] with a VOIP system that I plan to install on my iMac… does it only function with a mobile device (phone), or will it work with any desktop/laptop computer as well? Thanks!

The Plantronics Voyager PRO HD is a monaural Bluetooth headset designed to connect to iPhones and Android phones.

However the Voyager PRO HD user guide does say:

If your phone, laptop or tablet PC supports Bluetooth A2DP stereo streaming, you can listen to streaming audio

Technically that sounds like it could work with your Bluetooth enabled laptop or, you might want to pair the headset with the optional Plantronics Voyager PRO HD USB adapter with your laptop or desktop.

Personally I haven’t had the best luck pairing Bluetooth headsets with my Windows 7 laptop – it can never seem to install the correct drivers. My desktop computer at work, on the other hand, has no problems working with Bluetooth and wireless headsets that are connected via the USB adapter.

Then again, you’ll probably have no problems with your iMac. And the USB adapter is a good backup plan if the Bluetooth won’t sync.

Another option is the Plantronics Voyager Legend UC B235 which boasts multi-device connectivity

Another option to consider for connecting to laptops and desktops is the Plantronics Voyager Legend UC B235 which is an advanced Bluetooth headset that comes with a USB Bluetooth dongle – its multi-device connectivity lets you manage PC and mobile/tablet phone calls from a single headset.

Badly Photoshopped VoIP Phones as Spaceships
The Cisco SPA112 in our “Badly Photoshopped VoIP Phones as Spaceships” blog post


Q: Is the Lynksys PAT2T being phased out, and the Cisco SPA112 will be the new product to replace it? I want to make a purchase, but will be reluctant to do so if the Lynksys PAP2T is being replaced.

A:  You’re correct. The Lynksys PAP2T is End of Life – it has been replaced by the Cisco SPA112 VoIP Adapter.

The Lynsys PAP2T, if you can find one, might still work for what you need. But since it is no longer being sold and is no longer supported by Cisco, we recommend going with the SPA112 replacement.


Q:  I am traveling to the US and my parents will remain in Puerto Rico. I want to know if this equipment [Grandstream GXV3140] is recommended for daily contacts with them via SKYPE. They are at a elderly home facility which has internet connection, but i am not sure what i need for this. Please let me know if you recommend this or something else. 

A:  The Grandstream GXV3140 is a Skype certified IP Video that makes it easy to make Skype video calls with its integrated web browser and 4.3in Color LCD screen.

You can make free voice and video calls via Skype on the GXV3140 just by plugging the phone into your network or, internet connection.

Since this phone is Skype certified, Skype comes pre-installed. With this phone you can call any other Skype users whether they’re using a GXV3140 of their own or a webcam, laptop, cell phone, or tablet. You just need the internet or, network connection to make this happen.

The Grandstream GXV3140 is currently in stock but it’s going end of life so you may want to consider it’s replacement, the Grandstream GXV3240.

Grandstream GXV3240 - Direct replacement for Skype certified GXV3140
Grandstream GXV3240 – Direct replacement for Skype certified GXV3140


Stay Tuned

Check back next time  for more VoIP Q & A.

Thanks for your questions!