Cisco UC300 and UC500

The Cisco Unified Communications Series for Small Business, specifically the UC300 and UC500 device series, have reached end-of-life (EoL) status.

Support for these platforms began phasing out on January 1, 2015.

Digium is currently offering a promotion to help you switch from Cisco to a Switchvox UC platform.

For many customers, a Switchvox solution can be purchased for less than the annual cost of a Cisco support contract.

Promotion Details

  • Must be a new Switchvox solution that replaces an existing Cisco UC300 and UC500 solution.
  • This promotion CAN be stacked with other Digium promotions.
  • Work with your VoIP Supply account rep – Devices cannot be purchased online for the same discount.

Eligible Digium Products for Cisco Replacement Promotion

Unified Communications Appliances

  • Switchvox 80
  • Switchvox 310
  • Switchvox 360

VoIP Phones

  • Digium D50
  • Digum D70

Click here for pricing and discount details.

Digium VoIP Phones for Asterisk

Jabra Headsets for Cisco SPA Phones
Jabra headset compatibility guide for Cisco phones

If you’re looking for a Jabra headset for a Cisco phone, check out this Jabra – Cisco Compatibility Guide that outlines:

  • Jabra Wireless Headsets for Cisco Phones
  • Jabra Wireless Headsets for Cisco SPA Phones
  • Jabra Corded Headsets for Cisco Phones
  • Jabra Corded Headsets for Cisco SPA Phones

Connection Options

In addition to Cisco SPA and Unified IP Phones, this handy guide lists connectivity options for Cisco Jabber softphones, WebEx, and Cisco wireless handsets.

You’re able to quickly find which connector cable you need, if there’s a USB connection, Electronic Hookswitch (EHS) capabilities, or if there’s remote call control (RCC) for your headset / phone pairing.

Jabra Headsets for Cisco Phones
Four simple steps to the best headset selection

And if you’re unsure what type of headset you need for your work environment, just follow Jabra’s four steps to headset selection.

Download: Jabra – Cisco Compatibility Guide

VoIP Headsets at VoIP Supply

12-23-2014 2-13-43 PM

Thanks to all of our wonderful, loyal customers, we’ve had another great year here at VoIP Supply.

As our way of returning the favor we’d like to pass along some VoIP Holiday Specials.

Limited Quantities, Offers Good Until December 31st

Going on now until December 31, 2014 there are limited quantities available for these deals on top brands like Aastra, Cisco, Grandstream, Jabra, Plantronics on devices such as:

  • VoIP Headsets
  • VoIP Phones,
  • Webcams
  • USB Speakerphones,
  • And more…

VoIP Deals

If you need help or have any questions about availability, talk to one of our friendly reps by calling toll-free 800-398-8647

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Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Q: In case that my Internet Provider or SIP provider fail, has the Cisco SPA232D the survival option through it’s FXO port?

Cisco SPA232D
Cisco SPA232D Analog Telephone Adapter with Built-In DECT

A:   The Cisco SPA232D ATA is an FXS/FXO gateway with DECT so that in addition to using your analog phones and fax machines with VoIP you can, with the addition of an integrated DECT base station, also add up to five Cisco SPA302D handsets to communicate with it.

In regards to your question, the answer is simply “Yes.”

For more detail I will refer to the post of one of our former colleagues who wrote the post, FXS and FXO – You should be in the know:

Some ATA’s also have an FXO port. This connects to the wall jack by the computer to provide failover. In this case, in the event of internet failure, you can still make telephone calls via the POTS line. Also, you can use the FXO port to make free local calls on your POTS line.

FXO ports are most often used on Gateways and PBX’s to support Failover or Fallback as mentioned above.

For more information on all of the FXO control settings, check out the Cisco SPA232D Datasheet.

Cisco SPA232D ATA shown with SPA302D DECT Handset
Cisco SPA232D ATA shown with SPA302D DECT Handset

 

Stay Tuned

Check back next time for more VoIP Q & A.

Thanks for your questions!

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Cisco SPA303G
Cisco SPA303G 3-Line VoIP Phone

Q: I am a solo attorney. I have a support person who answers the phone for me. Does this phone have an intercom type feature that allows her to “buzz” me and let me know who’s calling?

A:  Yes, the SPA303G does have the intercom feature that you’re looking for.

This feature is called paging and it works like this:

Your IP phone can automatically answer pages from other Cisco IP phones in the office, if your phone administrator has enabled this feature. When your phone is paged, the phone emits a series of beeps, and two-way audio is established between your phone and the phone that called you. You do not have to accept the page.

For more information, go to Page 62 of the Cisco SPA303G User Guide.

Download Video Conferencing Guide Here
Download Video Conferencing Guide Here

Q:  Our facility in Texas needs to deliver digital instructions to a group of people via video conferencing system. The group has a common school house with electricity but no Internet.  They have wifi phone service however most do not have phones.  Most families do not have computers or power at home. How can we communicate and teach them remotely?  What solutions will we need at our facility and at the remote end?

A:  Sounds like you’re in quite the pickle there. There is a solution though, and one that applies to many things in life:

Keep It Simple!

Since the common school house has electricity and WiFi service just use something like mobile Google Hangouts which offers free video calls for face-to-face connections on a tablet, laptop, or even a cell phone on both ends of the connection. No need for a fancy video conferencing system here.

AT&T Syn248 Analog Gateway Phone System
AT&T Syn248 Analog Gateway Phone System

Q:  We are seeking to buy a system that supports VOIP gateways as our phones will run on high speed internet.  Will this system [AT&T Syn248 Analog Gateway Phone System] work for us?  If not, is there another to which you might direct us?

A:  Yes, the AT&T system you’ve mentioned is a great entry-level small business phone system to get started with when switching over to VoIP.

The Syn248 can also be stacked with another Syn248 to add additional phone lines if you ever need to expand.

Just remember that the Syn248 analog gateway needs a AT&T Syn248 Desk Phone to operate because it’s a proprietary gateway that only works with the AT&T Syn248 Small Business Phone System. Configure your own AT&T system here:

AT&T Syn248 Phone System Builder
AT&T Syn248 Phone System Builder

Stay Tuned

Check back next time  for more VoIP Q & A.

Thanks for your questions!

ciscoears

Cisco’s Application Extension Platform, “AXP” for short, is an “open source” network application develipment, integration and hosting platform. AXP is available as a service module on the Cisco Integrated Services Router (ISR) which includes the Cisco 1800, 2800 and 3800 Series Routers amongst others. Cisco’s AXP Dev platform reinforces their “Network as a Platform” concept and encourages collaborative partnerships with the goal of accelerating innovation. Continue reading

To all Cisco CP-7940G/60G owners thinking about upgrading to Cisco’s new SIP Version 12.0 firmware….please pay attention and avoid a migraine!

Being that I run a Cisco CP-7940G on my desk with SIP protocol (under Smartnet Maintenance Contract), I received a notification in my email inbox sometime last week from Cisco telling me that the latest version of SIP protocol firmware for my CP-7940G was available for download from my CCO login on www.cisco.com.

Always wanting keep my phone up-to-date, I pointed my browser to the Cisco website and downloaded the latest version of SIP Firmware.  Once downloaded, I was quickly frustrated to find that I could not get my Cisco CP-7940G phone to take the new firmware, Continue reading