Major Update To The Digium Switchvox Softphone App Digium has big news and gift to everyone just in time for the holidays.  Available for immediate download is the new Switchvox Softphone app, version 3.0. What makes this version such big news? It’s all about CallKit, a new feature in Apple iOS 10 that resolves the limitations in previous iOS versions that all softphone vendors experienced. Digium is among the first Unified Communications vendors to release a softphone based on Apple iOS 10 CallKit. And best of all, the app is free!

In previous versions of iOS, users experienced some limitations and challenges with iOS softphone applications. For example,a softphone was considered just another application. If a cell phone call came in, your softphone application was immediately placed into the background and your softphone calls were placed on hold. Of course this was not ideal, as your softphone caller would have no indication as to why they were suddenly on hold. Likewise, if your iOS device was locked or the softphone was in the background, notifications did not always come through.

Major Update To The Digium Switchvox Softphone App With iOS 10 and CallKit, this all changes. Now, the Digium Switchvox Softphone app interacts with iOS 10, just like a regular phone call. Now, all calls utilize the same interface, allowing you to choose what happens when multiple calls occur simultaneously.

Calls to and from the softphone app are no longer interrupted by cell phone calls. Also, any incoming Switchvox call can be quickly answered even when the app is closed and your iPhone is locked.

What’s more, Switchvox Softphone 3.0 uses less battery life than any version of the past. Push technology enables better communication between the server and the app, conserving your data and battery use.

This is a revolutionary update for the Digium Switchvox Softphone app and it takes softphone usage from a nice-to-try feature to a must-have feature. Interact with your Switchvox calls with greater flexibility, call control, and confidence with Switchvox Softphone 3.0.

Small and medium sized businesses can get all of their Digium Switchvox needs from VoIP Supply.  Download the latest version of Switchvox Softphone today from the Apple Store.

Top Western New York Private AMHERST, NY (December 1st, 2016) – VoIP Supply, North America’s leading Voice over Internet Protocol solutions provider, has been named to Buffalo’s Business First Top 100 Private Companies in Western New York list for 2016.

VoIP Supply Logo

Since that time, VoIP Supply has exploded with growth expanding its product offerings and services including introducing VoIP Supply’s CloudSpan Marketplace allowing the company to be a true VoIP one-stop shop and providing businesses of all sizes and residential customers everything you need for VoIP.

Benjamin Sayers VoIP Supply President and CEO “Our mission at VoIP Supply is to build a great company, with great people, doing great things. It is a tremendous honor to be named to the top 100 private companies in Western New York list and is a testament to the hard work that the great people on our staff do daily and the great customers that we serve,” said Benjamin P. Sayers.


VoIP Supply became Western New York’s first certified B Corporation, is a three-time 500/5000 honoree and has been consistently ranked as one of Western New York’s Best Places to work.

For more information about VoIP Supply, please visit

About VoIP Supply

VoIP Supply, LLC ( is North America’s leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide. With passionate employees, 6,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs, whether you are a consumer, business, service provider or reseller, VoIP Supply has everything you need for VoIP. For sales and media inquiries contact

To learn more, call (800) 398-8647, or visit and follow us on social media: Facebook (VoIPSupply), Twitter (VoIPSupply) and LinkedIn (VoIPSupply)

Year-end Budget How To Use It Before You Lose It Maximizing monies left in your year-end budget is top of mind this time of year. The clock is winding down on capturing leftover funds and the opportunity to use it before you lose it!  But having some surplus savvy is what smart managers are looking to do.

VoIP Supply has smart surplus solutions that will help you to save while you spend. How businesses communicate with customers and how they communicate internally is the number one key to success. Enhance your business communication with VoIP solutions that range from corded IP phones, cordless IP phones, VoIP headsets, IP conference phones, video phones and more. Now through December 31, 2016 receive FREE shipping on any web orders over $499 using our promotion code #USEIT. Maximize your budget and your ROI with smart VoIP solutions.


Here are smart VoIP products to purchase from VoIP Supply with your year-end budget.

sangoma s700The Sangoma s700 SIP Phone is an executive level VoIP phone with (6) Session Initiation Protocols (SIP). The s700 is equipped with Zero Touch technology that allows for fast and easy out the box configuration with FreePBX.

Plantronics HW251n

The Plantronics HW251N is part of the SupraPlus family a corded wideband headset. With an adjustable T band headband and foam ear cushions for all day comfort.

polycom IP6000 POE

The Polycom SoundStation IP 6000 is an advanced IP conference phone that delivers superior performance for small to midsize conference rooms.

Order Here


#GivingTuesday is a global movement that is celebrated annually on the Tuesday after Thanksgiving. But it didn’t start that way. It started with an idea that one New York organization had to create a call to action for people to donate during the holiday season. Donations range from food, blood and clothing banks to random acts of kindness and more. At VoIP Supply we provide the best in VoIP phones, products and services. So, we are literally about answering the call. The call to do good is something that is a part of the culture at VoIP Supply and is part of a yearlong initiative to #DoGreatThings. Our company was founded by Ben Sayers who wanted to create a great company, with great people who do great things.

For us doing great things is about more than selling skus it is about building the communities that we serve. We strongly believe that providing you with everything you need for VoIP will help all of our customers do great things.

Kicking off this #GivingTuesday November 29 through December 31, 2016 for every web order that you place with VoIP Supply we will donate one meal to the Buffalo City Mission.

For every web order, we fill we will be filling an empty plate and giving hope to others this holiday season. For every web order that you place, you join us in answering the call to #DoGreatThings.

But that’s not all! Join us in spreading the word by using social media to #DoGreatThings this holiday season. For every retweet, like and share that we get on Twitter and Facebook using the joint hashtags #DoGreatThings #VoIPSupply we will donate another meal to the Buffalo City Mission.

Together this holiday season we can #DoGreatThings!

Order Here

VoIP Supply Small Business Saturday Sale


Small businesses are the heartbeat of local and national economies and what keeps it pumping good communication. Communication is critical to small business success. But, the secret is that good communication is what makes small businesses grow.

Being able to communicate effectively with customers, partners and employees is a key to satisfaction and doing it efficiently is a key to the bottom-line. That’s where VoIP Supply comes in. Since 2002, VoIP Supply has grown to become North America’s leading small business provider of VoIP solutions servicing over 125,000 customers. At VoIP Supply we pride ourselves in providing solutions that can not only save small businesses money but will allow them to do more with less. In addition to cost savings, there are a host of benefits that small business get from using VoIP products and services from VoIP Supply such as being able to get calls anywhere, call forwarding, call hold, conference calling, find me/follow me so that you will never miss a call and more.

Here are 5 reasons you should Shop Small here.

We treat every call like Mom’s Calling!

We’re a one-stop shop!

We’re a certified B Corp dedicated to the community.

We are experts at VoIP offering the best products and services.

Our VoIP products and services will enhance your business.

Here are some recommended products while you #ShopSmall!

Sangoma S Series Phones

Konftel 300Wx US Conference Phone

Renegade PBX Mini Bundle

Order here.


Shop Small is a nationwide movement to celebrate small businesses and to help communities thrive. At VoIP Supply we love a great celebration! Since 2002, VoIP Supply has grown to become North America’s leading small business provider of VoIP solutions servicing over 125,000 customers. This achievement coupled with our commitment to local communities has helped us to become a certified B Corp. Now that’s something to celebrate! But we couldn’t do it without you; the small to medium sized businesses that we enjoy providing the best VoIP solutions to.

Helping your business and local communities do great things with the help of VoIP solutions is what brings us the most pride. These are the two reasons why we love Shop Small and why Small Business Saturday is one of our favorite celebrations!

We are delighted to show love to all our new and existing small business customers with our Small Business Saturday Sale this Saturday, November 26, 2016!


Use Promo Code #ShopSmall

To Get 15% Off All Web Orders Over $350


Thank you for your support and #ShopSmall this Saturday November 26


VoIP Supply Small Business Saturday Sale

Here are some recommended products while you #ShopSmall!

Sangoma S Series Phones

Konftel 300Wx US Conference Phone

Renegade PBX Mini Bundle




At VoIP Supply we are always up for a challenge! Our team had to get in on the sensation sweeping the internet by posting our own Mannequin Challenge.

As you can see from our Mannequin Challenge, we’ve got skills! What we really do best is putting our skills towards helping businesses and consumers solve challenges and opportunities with VoIP.

VoIP an acronym for Voice Over Internet Protocol, is the other sensation that is sweeping the internet.

Did you know that one-third of all businesses are now using a VoIP phone system? Experts predict that in as soon as five years this will be the preferred and possibly the only phone system that businesses use.

Since 2002, VoIP Supply has delivered unparalleled service and expertise to over 125,000 customers worldwide. Featuring the most robust VoIP specific product catalog that contains over 5,000 products from over 60 of the industry’s leading manufacturers, at VoIP Supply you will find everything you need for VoIP.

As you can see from our Mannequin Challenge we are more than just a website, VoIP Supply provides you with a fully staffed inbound call center with licensed, certified and highly trained VoIP experts that can help you with any problem you might have. Whether you are a home user, business, reseller or service provider, VoIP Supply has the products, experience and expertise to make your deployment a success.

We also love going the extra mile for our customers! One of the challenges that we often hear from businesses and consumers is that they need to save money. We get it and offer VoIP solutions that offer you immediate cost savings versus traditional phone lines. The reduction of costs occurs in both your monthly recurring usage fees along with maintenance costs.

The challenge we love to help our customers meet is also in growing and improving their business. At VoIP Supply we will provide you with VoIP phones and solutions that can include call recording, on-hold music, voicemail-to-email, conference calling, video conferencing, instant messaging, call screening and call logs. We provide solutions to help make your business more scaleable. Our business phone system gives you the ability to add users very simply as your business grows.

A tremendous advantage of VoIP is that we can help you to take calls anywhere in the world…without your VoIP Phone. We can provide solutions that offer you a mobile app that will allow your business calls to be forwarded to your cell phone and more.

Click here for 7 reasons to switch to VoIP using VoIP Supply.

If you haven’t made the switch to VoIP it’s time to stop standing still! Our dedicated team of experts at VoIP Supply look forward to helping you do great things! We look forward to serving you and solving your business challenges and opportunities.

Order direct here.

Call us toll free to discuss your business and how we can customize a VoIP Supply phone system for you at (800) 398-8647.



5 Benefits

VoIP technology is not just a business phone system application. VoIP service and hardware can be beneficial in schools or university settings. Below you will find 5 reasons and explanations on why a VoIP phone system will bring an added value to the education system.

Reduce costs Dollar Sign

With the ability to get rid of your old telephony lines and turn your phone system over to your internet connection, the costs will immediately be reduced. Also with all the collaborative features involved in a VoIP system you may be able to find other software programs or add ons that can be dropped due to your new VoIP phone system.

Interact in multiple ways

With multiple types of communication avenues, it makes it much easier to get the word out. Explore different avenues of communication with VoIP such as:

  • Quick Phone Calls with 4 digit dialing
  • Video Calls via personal devices or large conference groups
  • Messages (email, IM or SMS)
  • Fax over IP

Connect Easily with Other Classrooms

With a VoIP phone system you can bring all classrooms under one roof. Do you have a foreign language program? You can easily interact with other classrooms around the world using a VoIP phone system. Bring mentor programs into your schools with video conferencing, messaging and audio conference calls.

Within a university setting, there are satellite campuses and certain labs or offices that are not on all campuses. With VoIP you can bring all those rooms and offices into one central location.

No Need for a Separate Bell System

When purchasing a bell system for a building it can become quite pricey and also add another system that you will need to intertwine with your current system. When implementing a VoIP phone system, you have the ability to incorporate a bell system within the feature set of the phone.

If you already have an existing paging system you can connect it to your VoIP system with a snom PA-1. If you’re interested in purchasing a new paging system there are plenty of IP paging products available to you.

Along with a bell system you also have the ability to enhance your emergency notification system. The ability to target where and when certain notifications are broadcast can greatly reduce issues during emergency situations.

Increase Communications with Parents cartoon phone

With access to different types of communications, the relationship between the teacher and parent will grow and increase. As you already understand, having parents more involved in the student’s education will produce better results.

Contact us today with inquiries and questions

Now that you have some more information about the benefits of VoIP in education settings please contact our solution specialists with any and all of your additional questions. They are always up to the challenge of finding a solution for your want or need. You can reach them at 1-800-398-VoIP or


VoIP Network Requirements Checklist

Can’t wait to follow the VoIP trend and start enjoying the benefits that VoIP has to offer? Don’t rush! One step back to check and make sure your network is ready before switching to a VoIP system can save you a lot of trouble in the future. Now, ask yourself the following 5 questions to gear up for the new change.


Question 1: Do I Have Enough Bandwidth?

Bandwidth is the amount of data your internet can send and receive during a certain period of time. The required bandwidth varies from the number of users and concurrent calls. The more people on the phone at the same time, the more bandwidth or other network services and applications you may need.

Here’s a simple equation to estimate how much bandwidth is sufficient for your VoIP. Be aware the trade off between the sound quality and the bandwidth you need.

Required Minimum Bandwidth = The Number of Concurrent Calls X 100 Kbps (kilobits per second) 

Ex: If you need 5 concurrent calls, you will need at least 5 X 100 Kbps bandwidth to support your calls. Remember to add some buffer to it in case you experience some unexpected busy times.


Question 2: What VoIP Call Quality Can My Network Offer?

Internet connection acts like the heart for VoIP system. Here are some factors that can affect your overall call quality.

  • Network Speed: Do a couple online speed tests during different times/ days to have an idea of the maximum upload and download streams you need. You can utilize some free speed test sites such as Bandwidth Place and
  • Latency: A measure of the delay in a call. With round trip latencies above 300 msec or so, you may experience annoying talk-over effects.
  • Packet Loss: The amount of conversation you loss during the call. Usually the lower the packet loss percentage is, the better the audio quality will be.
  • Jitter: Determine how variable latency is in a network. High jitter, greater than approximately 50 msec, can result in both increased latency and packet loss.


Question 3: What Type of VoIP Phones and Router Do I Use?

To make the best use of your network, you have to make a wise decision on the types of phones and equipment you use. There are different types of VoIP phones available on the market such softphones, hard phones, and wifi phones. You can use your traditional phones along with Analog Telephone Adapters (ATA) to work on VoIP system as well. You will also want to make sure your router/ firewall is VoIP compatible.


Question 4: Do I Have Other Special Requirements?

Thinking thoroughly to cover all the special requirements you might need before you upgrade to VoIP will save you a lot of hassle later on. For example, If you need to connect to remote users or remote sites, you may need to increase the bandwidth and/ or choose the right ATA to extend the connection.


Question 5: Have I Included My Future Plan?

Thinking ahead always helps you succeed and might save you a fortune. Depending on how fast you plan to expand your business, extra investment on the VoIP system may be necessary to keep up your plan. If you don’t have a growth plan yet, start one now!


I Am All Set. What’s Next?

After answering all the questions above, now you know whether your network can handle the VoIP service you want. Once your network is ready, you need to select an ideal unified communication solution that connects everything together and provides you the features you need.

Have more questions to ask? Contact our dedicated VoIP experts today at 1-800-398-VoIP or at We are here to help and will assist you with anything you need for VoIP.


Patton Electronics SmartNode 4170 Gateway & SmartNode 5570 ESBR

For over 30 years, Patton SmartNode™ has been known for its high quality VoIP products and outstanding customer support. From VoIP Gateways to Session Border Controllers, they offer comprehensive VoIP products, as well as FREE technical support and upgrades for both pre and post-sales.

Patton-SmartNode-40170-Single-Port-PRI-VoIP-GatewayTo better address a variety of applications, Patton has recently released two new models: SmartNode 4170 PRI VoIP Gateway and SmartNode 5570 Enterprise Session Border Router – targeting enterprise businesses that are searching for cost-effective VoIP solutions to bridge PBX systems on multiple sites, or even to connect to a public Internet telephony service.

Comparing the SN1470 and the SN5570

Patton has a wide range of VoIP gateways/ routers to meet customer’s specific requirements. The SN4170 provides seamless network integration that matches up to ISDN standards for features and quality, and also offers an option for one T1/E1, and one Gigabit Ethernet port that can process up to 15 concurrent SIP calls.

patton-webinar-january-2016 (3)

Process up to 512 Simultaneous Calls

SN5770 can be used as an Enterprise Session Border Router or as a VoIP gateway/router that bridges IP-PBX products to their SIP Trunk service providers. It also comes with built-in security systems such as SIP TLS, SRTP, and also Stateful Firewall and Secure provisioning, which will ensure the protection of any LAN network. In addition to the two T1/E1 ports, the SN5570 can process up to 512 simultaneous SIP calls.

Ease of set up with an online wizard

Both models are equipped with full telephony features and VoIP protocol support, such as flexible call routing, hold, transfer, and also 3-way conferencing. Also, like other SmartNode products, these products provide a high-precision clock for delivering first-line IP telephony service in ISDN and DECT environments, an easy to use Web Wizard that enables convenient installation, and a customized web interface.

The table below gives you a side by side comparison of the two Patton units.

Patton SmartNode

Contact Us Today

For more information or questions, please call our experts today at 1-800-398-VoIP. We are here to help you create the best VoIP solution for your business, and would love to hear from you! Please utilize the comment box below and drop us a note! We are excited to hear what YOU have to say about this product.