5 Benefits

VoIP technology is not just a business phone system application. VoIP service and hardware can be beneficial in schools or university settings. Below you will find 5 reasons and explanations on why a VoIP phone system will bring an added value to the education system.

Reduce costs Dollar Sign

With the ability to get rid of your old telephony lines and turn your phone system over to your internet connection, the costs will immediately be reduced. Also with all the collaborative features involved in a VoIP system you may be able to find other software programs or add ons that can be dropped due to your new VoIP phone system.

Interact in multiple ways

With multiple types of communication avenues, it makes it much easier to get the word out. Explore different avenues of communication with VoIP such as:

  • Quick Phone Calls with 4 digit dialing
  • Video Calls via personal devices or large conference groups
  • Messages (email, IM or SMS)
  • Fax over IP

Connect Easily with Other Classrooms

With a VoIP phone system you can bring all classrooms under one roof. Do you have a foreign language program? You can easily interact with other classrooms around the world using a VoIP phone system. Bring mentor programs into your schools with video conferencing, messaging and audio conference calls.

Within a university setting, there are satellite campuses and certain labs or offices that are not on all campuses. With VoIP you can bring all those rooms and offices into one central location.

No Need for a Separate Bell System

When purchasing a bell system for a building it can become quite pricey and also add another system that you will need to intertwine with your current system. When implementing a VoIP phone system, you have the ability to incorporate a bell system within the feature set of the phone.

If you already have an existing paging system you can connect it to your VoIP system with a snom PA-1. If you’re interested in purchasing a new paging system there are plenty of IP paging products available to you.

Along with a bell system you also have the ability to enhance your emergency notification system. The ability to target where and when certain notifications are broadcast can greatly reduce issues during emergency situations.

Increase Communications with Parents cartoon phone

With access to different types of communications, the relationship between the teacher and parent will grow and increase. As you already understand, having parents more involved in the student’s education will produce better results.

Contact us today with inquiries and questions

Now that you have some more information about the benefits of VoIP in education settings please contact our solution specialists with any and all of your additional questions. They are always up to the challenge of finding a solution for your want or need. You can reach them at 1-800-398-VoIP or wecare@voipsupply.com.


VoIP Network Requirements Checklist

Can’t wait to follow the VoIP trend and start enjoying the benefits that VoIP has to offer? Don’t rush! One step back to check and make sure your network is ready before switching to a VoIP system can save you a lot of trouble in the future. Now, ask yourself the following 5 questions to gear up for the new change.


Question 1: Do I Have Enough Bandwidth?

Bandwidth is the amount of data your internet can send and receive during a certain period of time. The required bandwidth varies from the number of users and concurrent calls. The more people on the phone at the same time, the more bandwidth or other network services and applications you may need.

Here’s a simple equation to estimate how much bandwidth is sufficient for your VoIP. Be aware the trade off between the sound quality and the bandwidth you need.

Required Minimum Bandwidth = The Number of Concurrent Calls X 100 Kbps (kilobits per second) 

Ex: If you need 5 concurrent calls, you will need at least 5 X 100 Kbps bandwidth to support your calls. Remember to add some buffer to it in case you experience some unexpected busy times.


Question 2: What VoIP Call Quality Can My Network Offer?

Internet connection acts like the heart for VoIP system. Here are some factors that can affect your overall call quality.

  • Network Speed: Do a couple online speed tests during different times/ days to have an idea of the maximum upload and download streams you need. You can utilize some free speed test sites such as Bandwidth Place and Testmy.net.
  • Latency: A measure of the delay in a call. With round trip latencies above 300 msec or so, you may experience annoying talk-over effects.
  • Packet Loss: The amount of conversation you loss during the call. Usually the lower the packet loss percentage is, the better the audio quality will be.
  • Jitter: Determine how variable latency is in a network. High jitter, greater than approximately 50 msec, can result in both increased latency and packet loss.


Question 3: What Type of VoIP Phones and Router Do I Use?

To make the best use of your network, you have to make a wise decision on the types of phones and equipment you use. There are different types of VoIP phones available on the market such softphones, hard phones, and wifi phones. You can use your traditional phones along with Analog Telephone Adapters (ATA) to work on VoIP system as well. You will also want to make sure your router/ firewall is VoIP compatible.


Question 4: Do I Have Other Special Requirements?

Thinking thoroughly to cover all the special requirements you might need before you upgrade to VoIP will save you a lot of hassle later on. For example, If you need to connect to remote users or remote sites, you may need to increase the bandwidth and/ or choose the right ATA to extend the connection.


Question 5: Have I Included My Future Plan?

Thinking ahead always helps you succeed and might save you a fortune. Depending on how fast you plan to expand your business, extra investment on the VoIP system may be necessary to keep up your plan. If you don’t have a growth plan yet, start one now!


I Am All Set. What’s Next?

After answering all the questions above, now you know whether your network can handle the VoIP service you want. Once your network is ready, you need to select an ideal unified communication solution that connects everything together and provides you the features you need.

Have more questions to ask? Contact our dedicated VoIP experts today at 1-800-398-VoIP or at wecare@voipsupply.com. We are here to help and will assist you with anything you need for VoIP.


Patton Electronics SmartNode 4170 Gateway & SmartNode 5570 ESBR

For over 30 years, Patton SmartNode™ has been known for its high quality VoIP products and outstanding customer support. From VoIP Gateways to Session Border Controllers, they offer comprehensive VoIP products, as well as FREE technical support and upgrades for both pre and post-sales.

Patton-SmartNode-40170-Single-Port-PRI-VoIP-GatewayTo better address a variety of applications, Patton has recently released two new models: SmartNode 4170 PRI VoIP Gateway and SmartNode 5570 Enterprise Session Border Router – targeting enterprise businesses that are searching for cost-effective VoIP solutions to bridge PBX systems on multiple sites, or even to connect to a public Internet telephony service.

Comparing the SN1470 and the SN5570

Patton has a wide range of VoIP gateways/ routers to meet customer’s specific requirements. The SN4170 provides seamless network integration that matches up to ISDN standards for features and quality, and also offers an option for one T1/E1, and one Gigabit Ethernet port that can process up to 15 concurrent SIP calls.

patton-webinar-january-2016 (3)

Process up to 512 Simultaneous Calls

SN5770 can be used as an Enterprise Session Border Router or as a VoIP gateway/router that bridges IP-PBX products to their SIP Trunk service providers. It also comes with built-in security systems such as SIP TLS, SRTP, and also Stateful Firewall and Secure provisioning, which will ensure the protection of any LAN network. In addition to the two T1/E1 ports, the SN5570 can process up to 512 simultaneous SIP calls.

Ease of set up with an online wizard

Both models are equipped with full telephony features and VoIP protocol support, such as flexible call routing, hold, transfer, and also 3-way conferencing. Also, like other SmartNode products, these products provide a high-precision clock for delivering first-line IP telephony service in ISDN and DECT environments, an easy to use Web Wizard that enables convenient installation, and a customized web interface.

The table below gives you a side by side comparison of the two Patton units.

Patton SmartNode

Contact Us Today

For more information or questions, please call our experts today at 1-800-398-VoIP. We are here to help you create the best VoIP solution for your business, and would love to hear from you! Please utilize the comment box below and drop us a note! We are excited to hear what YOU have to say about this product.

Voipsupply_homepage banner_nov_Gvc3202_gxp2170_v2

A well-known name in the VoIP industry, Grandstream Networks has been on it’s “A” game manufacturing award-winning IP Phones, IP PBX Appliances, and Surveillance Products since 2002. After recently unveiling their very first conference phone, the GAC2500, which utilizes the power of Android 4.4 and also offers a complete conference solution for any size business, Grandstream is at it again. This time around-following its trend of innovation, high quality and reliability- Grandstream hits the market with two new products releasing in the same week.

Grandstream released theGVC3202 Video Conferencing solution, a noteworthy business-class camera that not only supports Grandstream’s vigorous IPVideoTalk Pro cloud platform, but has the ability to power multiple popular video conferencing protocols and platforms right out of the box. Based on Android 4.4, the GVC3202 provides full access to all video conferencing apps in the Google Play Store-such as Skype®, Skype for Business®, Google Hangouts™ and more.



Flaunting a clean, modern design, the GVC 3202 also sports an inventive embedded Multi-Point Control Unit (MCU) that supports up to 3-way conferencing with local mixing between SIP and other protocols. Other high performance features include:

  • Built-in Bluetooth for use with Bluetooth speakers/ microphones, keyboards, data exchange, etc
  • Support for 2 screens thanks to 2 HDMI outputs
  • Local & far-end controllable PTZ camera with wide-angle lens
  • Can bridge calls from Android apps into SIP conference
  • Ability to share a presentation with conference attendees or review a document
  • Can remind attendees 10 minutes before start-time and automatically call all participants
  • Ability to easily record all video conferences to document meetings
  • Fast connections speeds to maximize video quality
  • Video resolutions up to 1080p
  • Powerful 9x optical zoom

Interoperable with any 3rd party platform and with full, transcending features and abilities, the GVC3202 is a great video conferencing solution for any small business.



If the GVC 3202 Video Conferencing Solution is not enough new technology for you, Grandstream has released the GXP2170 IP Phone for High-Volume Users, a robust enterprise-grade IP phone meant to fit the needs of businesses that are dependent on phone calls. The Grandstream GXP2170 allows for up to 12 line keys and six SIP accounts with programmable context-sensitive soft keys, and supports the fastest possible connection speeds with dual Gigabit network ports, making it a reliable IP Phone solution to help pay the bills-many phone calls at a time.



gxp2170Boasting a 4.3 inch color display LCD and full HD audio, the GXP2170 has 48 digital, on-screen speed dial keys, and Power over the Ethernet (PoE), allowing for efficiency and productivity. This top-notch, executive-level IP Phone also includes the following functionalities:

  • Built-in Bluetooth for syncing headsets and mobile devices for contact books, calendars & call transferring Full duplex-speakerphone
  • Supports EHS compatible Plantronics headsets
  • Automated provisioning options include TR-069 and XML config files
  • Built-in USB port for importing and exporting data
  • TLS and SRTP security encryption technology to protect calls and accounts
  • Use with Grandstream’s UCM6100 series IP PBX appliance for Zero-Config provisioning, 1-touch call recording & more
  • The 48 digitally programmable & customizable BLF/fast-dial keys can be optimized when used with up to four cascaded GXP2200EXT Modules



VoIP Supply is excited to offer both of these Grandstream Networks products as reliable and innovative solutions for your video conferencing and/or VoIP Phone needs. We would be thrilled if you shared with us what you think about these products as well! Go ahead and leave a comment or ask us a question in the below comment area. You can also contact us directly at 1-800-398-8647 or at wecare@voipsupply.com and we would be happy to chat with you about both of these VoIP solutions.

Our friends at Software Advice put together a great infographic highlighting the Life and Death of the Analog Telphone.

This pictorial history takes us through time from the humble telegraph to super-speed Voice over IP and beyond.

Designing the Analog Timeline

Craig Borowski, VoIP and telecommunications researcher at Software Advice shares some background:

The most interesting thing we learned while doing our research is the fact that the telegraph evolved into the telephone. It was fascinating to discover how that evolution took place. For example, as soon as the telegraph was invented, there were people all around the world who immediately started trying to improve it. The inventors kept making improvements in a similar fashion until it made the logical evolution into the telephone, and eventually modern-day VoIP technology.

The trickiest part with designing the timeline was how to conclude it. We felt fairly confident that the current trajectory of analog telephony points to a certain end — analog has been technologically obsolete for many decades. While we could have ended it at the present day, the FCC is showing signs of releasing big national carriers of their obligations to maintain analog systems. We felt the conclusion we chose was fitting — it really is only a matter of time. (Craig Borowski, Software Advice)

VoIP Spreading But People are Hard to Predict

Ben Sayers, CEO and founder of VoIP Supply, shares his experiences with the ongoing switch from analog to VoIP:

Ben Sayers
Ben Sayers, VoIP Supply Founder

Having been involved in telecom since 1994, I’ve seen a lot of the changes over the years.

My experience with VoIP began in 2004 when we launched VoIPSupply.com and began building VoIP solutions and helping others do the same.

Though I can’t predict the future of telecom and certainly wouldn’t put a date on it, VoIP continues to spread throughout the home and business world as it has reached a mainstream adoption phase.

There is little need for copper phone lines anymore, especially factoring in Mobile and all that it has changed over the last two decades.

With Skype and other desktop voice and video solutions having been around for such a long time without yet replacing the phone on most people’s desks, I have to expect that there is still a lot of runway remaining for fixed telecom with mobile integrations. People’s minds, habits and expectations are incredibly hard to change, including how they talk to other people. (Ben Sayers, VoIP Supply)

Here now is the infographic provided by VoIP and telecom review firm Software Advice

VoIP Supply is proud to do everything we can to contribute to a sustainable future.

B the Change Facebook cover photo

Our company has taken initiatives to cut back our carbon footprint by allowing employees to work from home one day a week (or occasionally more), recycle all the shipping material we receive, recycle as much trash and paper as we can separate, host our warehouse as a drop-off site for SunnKing’s E-Scrap 4 Camp, and participate in the Buffalo-Niagara Riverkeeper Shoreline Sweep every spring/fall to pull pounds of trash out of one of the many waterways in Western New York. We’ve even made B-Corporation company status through our sustainable efforts. Working to create a better tomorrow is the heart of our company, and with that, we wanted to share with you some of our favorite brands who focus on the same causes as us so we can all make a better educated purchasing decision.


VoIP Supply is proud to offer ADTRAN’s series of devices, including the NetVanta series. Many of the NetVanta switches, routers, IP business gateways and IP telephony systems include eco-sustainable features, primarily Power over Ethernet functionality. PoE is one of the most sustainable approaches one can take towards a greener lifestyle: it contributes to decreased energy consumption and increases your cost savings with lower wattage usage. ADTRAN also works to ship their products in the most eco-friendly packaging possible, they comply to worldwide RoHS (Reduction of Hazardous Substance) and WEEE (Waste Electronic and Electrical Equipment) directives, follow the downstream user obligations under the REACH directive, and attained ISO 14001 certification.


Cisco is one of the most well known names in the VoIP industry; their logo was recognizable to me before I even knew what a gateway was. With that kind of industry dominance, Cisco focuses at being a global leader of sustainable efforts. Their commitment to sustainability has been awarded, recognized by top industry magazines, and comply to environmental standards such as ISO 14001, Global Reporting Initiative, and GHG protocol. Since 2006 Cisco has been working to reduce their energy and greenhouse gas production. All previously set goals have since been reached and now they’re working on lowering it further. In order to meet these new goals, they have to design their own products to emit the lowest waste possible, meaning for every Cisco product you buy, you’re doing likewise.


As a leading headset manufacturer, Jabra recognizes that they have a certain example to set. Therefore, Jabra complies with REACH and has obtained ISO 14001 certification in the efforts to reduce their inclusion in the amount of technological waste that is growing in our landfills. They aim to use as little material as possible to reduce plastic consumption, use biodegradable material, and move as many headsets with as little fuel usage and packaging as they can.



These unique IP cameras from Germany weren’t originally created to be a green product; they just naturally were. All MOBOTIX cameras are robust, solid, and weatherproof, and more often than not, a MOBOTIX camera will last for up to 9 years or longer. There are no moving parts to wear and tear before the life of the camera gives up. That also accounts for the low wattage the camera uses over Ethernet (PoE). You guessed it: that keeps money in your pocket, energy saved, and electronics out of landfills. Rarely are electronics made to last a decade, but MOBOTIX is.

Netgear Green


NETGEAR committed itself to the green initiative by creating it’s own level of standards. NETGEAR Green is a verification that the particular product either meets or exceeds
global environment standards. These standards include but are not limited to: RoHS, Energy Star, WEEE, CEC, REACH, and Battery Directive. NETGEAR Green includes a variety of routers, switches (both managed and unmanaged), ProSafe switches, storage devices and Powerline.


Much like Cisco, Polycom is too large and influential to let an opportunity like letting a global sustainability initiative pass by. As part of their corporate social responsibility, they launched the Polycom Takeback and Recycle Program and included the ‘Crossed Wheelie Bin Symbol’ on their products to advise customers not to throw Polycom products away in the municipal trash, but to dispose of it as e-waste. With that kind of approach to recycling, it’s probably no surprise to you that they comply to the RoHS, WEEE, and the Battery Directive as well.



In an effort to lower CO2 emissions, VIVOTEK turned their attention to the green cause in 2006 when they were certified for ISO 14001 and IECQ HSPM QC 080000. VIVOTEK also complies with RoHS, EUP, and WEEE directives. Green VIVOTEK is directly aimed at proactively reducing the amount of hazardous materials used in production, storage management, and degradable package consideration. Best part: Green VIVOTEK isn’t just a line; like Cisco and Polycom, they apply these standards to all their products.


VoIP Supply Refresh

Yup, a shameless plug, but I come by it honestly. At VoIP Supply we’ve been taking gently used VoIP equipment and tested it, vigorously cleaned it, and repackaged it to provide a lower cost alternative to brand name products. Our Refresh line has saved thousands of perfectly good—albeit old—phones, cameras, switches, gateways, and TDM cards from going in the trash and made several people who are more concerned about cost than age very happy. It’s a great department within our company and we all get that warm fuzzy feeling when we watch those hundreds of devices move through our warehouse instead of going in the trash…well, instead of going in the E-Scrap for Camp bin; at VoIP Supply the only thing we tend to throw away are leftovers and Kleenex’s (the business park was against a composite bin).

I hope this blog post helps you look into outfitting your office with equipment you can feel good about.  If you’re looking for a new phone system, consider powering it over the Ethernet as an eco-friendly, cost saving, and future proof method. Call the experts at VoIP Supply at 1.800.398.8647 to help get started on your Green office today!

For more information on the sustainability efforts of these and other IP companies, see the links below.

Adtran Sustainability
AudioCodes Quality, Safety and Environment
Cisco Environment
ClearOne Green Initiative
Jabra CSR and Environment
Konftel Environmental Policy
Logitech Social and Environmental Responsibility
Panasonic Environment
Patton Environment
Polycom Recycle Program
ZTE Environmental Protection

Research firm IBISWorld released a report today with their predictions for the best performing industries of 2009, and they predict annual revenue growth of 20% for “Voice Over Internet Protocol Providers”.

IBISWorld Press Releases
Top 10 Biggest Recession Winners

IBISWorld Announces Industries To Perform Best in 2009

LOS ANGELES – March 30, 2009 – The recession is crippling businesses across the nation, but several industries will remain unscathed by the current economic strife, according to recent Recession Updates published by industry research firm IBISWorld. As one of the nation’s most respected independent publishers of business intelligence research reports, IBISWorld today announced the top 10 industries expected to have the largest revenue growth in 2009:

1 Voice Over Internet Protocol Providers (VoIP) 20.1
2 ecommerce & Online Auctions 12.6
3 Biotechnology 10.3
4 Engine, Turbine & Power Transmission Equipment Manufacturing 10.0
5 Scheduled Bus Service 9.2
6 Court Reporting Services 7.7
7 Community Housing Services 7.5
8 Search Engines 6.5
9 Family Counseling 6.1
10 Video Games 5.8

*Full research reports for these industries are available upon request

“Emerging industries remain well represented and continue to benefit from technological innovation and cost advantages,” explained George Van Horn, senior analyst with IBISWorld. “Unfortunately, the impact of the recession is equally pronounced among sectors directly benefitting from the social and financial stress associated with the downturn.”

While only five percent of all U.S. industries are fortunate enough to be positively impacted by the recession, IBISWorld research estimates that nearly 60 percent of all industries are negatively impacted or worse (depicted in the chart below)

Craigslist hates VoIP

Not sure how I missed this, I like to think of myself as being on top of the industry but I just came across this over the weekend.

Craigslist.org, the popular free classified ad site, has been at war with spammers for some time. According to some reports, 90+% of ads in some categories are generated by spambots. Craigslist has deployed countermeasures including CAPTCHA and other techniques, but spammers have quickly evolved their techniques to sidestep them.

A few months back, Craiglist instituted a telephone verification process that places an automated outbound call to a user placing a classified ad in certain categories. The call delivers a unique code using text to speech, which is then used by the poster to authenticate the ad they are placing.

This is an effective measure for dealing with spam, and a great thing for legitimizing the Craigslist user experience….but not so great if you are a Craigslist user and you also happen to be a VoIP or prepaid cellular user.

The problem is that Craigslist is categorically blocking legitimate VoIP and Pre-paid cellular users from authenticating themselves.

The phone verification process is fairly straight forward. When you place an ad in many categories on Craigslist, you are presented with the form below.

Craigslist blocks most VoIP phone numbers, including those from services like Grand Central and Tossable Digits. This is an apparent broad stroke to counter the use of such services by spammers to game Craigslist’s voice verification.

Craig’s uses a 3rd party service, ReduceFraud.com to screen out VoIP and Pre-paid cellular numbers, and will not deliver an automated verification call to a number that is determined to be such. (Since only SPAMMERS use VoIP and Pre-Paid Cellular!!!) What sophisticated algorithm does ReduceFraud.com use to identify VoIP numbers, you ask? They check the DID number to see who owns the NPA NXX X number block, and if the DID number is owned by Level 3 Communications, they classify it as VoIP of course. Whizbang!

Coincidentally, ReduceFraud.com is owned and operated by a CA firm called Telecentrex, who offers their own hosted VoIP service.

Amazingly, this has created a business opportunity for resourceful entrepreneurs. Literally dozens of services have popped up offering everything from VoIP DID Numbers that Craigslist classifies as Fixed Lines, to pre-authenticated Craigslist user accounts, to full-blown Craigslist Super Spammer Software Packages.

I even found programming requsts on e-Lance, Rentacoder and GetaFreeLanceer.com
offering to pay for workarounds.

I would love to find out which service provider Craigslist is using to delivery their automated outbound verification calls. It would be cost-prohibitive to incure circuit-switched LD charges to deliver all those millions of calls…..VoIPMonitor estimated nearly 24 million VoIP users by 2008 (i.e 24 Million frustrated, would-be Craigslist users)…..I would not be surprised to learn that the provider was leveraging VoIP to send these very same outbound verification calls. Now wouldn’t that be ironic?