Digium kicked off the opening of ITEXPO with the release of the D80 IP Phone, an HD touchscreen desk phone for businesses who are looking for a high-quality phone at an affordable price. Yes, you heard it right, the words quality and affordable in the same sentence isn’t that amazing!

digium-d80-touchscreen-ip-phoneThe D80 features a 7-inch HD display with multi-point capacitive touchscreen, 100 rapid dial/busy lamp field (BLF) entries, dual 10/100/1000 Mbps Gigabit network ports and advanced touch-optimized applications. This model is perfect for users who want an easy-to-use interface with the highest level of quality.

Digium phones support plug-and-play provisioning. Simply plug the phones in, automatically discover your Asterisk or Switchvox server, select the user, and start talking!

Features

  • 7-inch, High Definition (HD), 800 x 1280 pixel backlit color LCD display
  • Multi-Point capacitive touch-screen display
  • 1-line appearance
  • 20 on-screen Rapid Dial / BLF keys, scrollable to 100
  • Feature and context-sensitive functions
  • Headset, speaker and mute functions
  • 2-color LED Message Waiting Indicator
  • Volume control
  • 2P2C handset jack
  • Electronic Hookswitch port
  • Wireless Headset support (coming soon)
  • 2 switched 10/100/1000Mbps Ethernet ports
  • 802.3at/af Power over Ethernet
  • 5-volt DC power port

The D80 IP Phone comes with a one year warranty and the minimum software requirements are Switchvox 6.3.5 and DPMA 3.4. The D80 touchscreen IP phone will be available beginning in March 2017, for $329 USD.

basic-voip-how-tos-23

Workdays can get pretty overwhelming at times, so if there is any help we can get to ease some of the stress that comes with a 40 plus hour work week, we’ll take it!

Help can come from anywhere around the office, whether it’s from a coworker, a certain computer program, or even something as simple as a stack of sticky notes. But, what if I told you that you may have some shortcuts laying around your desk that you are overlooking?

In fact, there may be one shortcut inside your phone that can speed up the dialing process. It may seem small, but if your job requires you to make numerous outcalls, then you might want to want to take advantage.

grandstream-gxp1760The phone feature that I am talking about is called Predictive Dialing, and while this may be quite common for most IP desk phones, you can be sure that the Grandstream GXP1760 is equipped with this feature.

So, how does Predictive Dialing work? Its simple. It works on its own! There is nothing you have to do to turn it on, but if you tend to dial numbers off your computer screen, or a notepad, then you may be missing it!

When you begin to dial a number, the phone will scan your phonebook and call history and display a list of phone numbers that match what you have already dialed. If you notice the number you are trying to dial pop up, then you can use the directional pad on the front of the phone to highlight the number and call.

Obviously, the more numbers you enter into the phone, the more condensed the list will become. This makes it easier to return calls from earlier in the day, to contact clients that are in your phonebook and saves you time!

If your office is just beginning to switch to VoIP, or if you are looking to upgrade your current VoIP Phones, then this phone should be on your list! Because when your phone works with you, and not against you, everybody wins!

Do you use Predictive Dialing? What are some other phone features you use to save time? We want to know! Comment below

magicJack imagemagicJack VocalTec, the popular VoIP service you might have seen on TV or at local drugstores, is known for its low pricing and simple setup process to billions of users across the world.

We’ve got a lot of customers asking about magicJack. “Can I replace my regular VoIP service with magicJack to reduce the service cost? Is it good enough for my business?” “What’s the difference between using regular VoIP service and using magicJack?”

To answer those questions, you have to first understand how magicJack works and what advantages and disadvantages it brings.

 

The Pros and Cons of magicJack

Just like other VoIP service providers, magicJack utilizes existing Internet connection to enable you to make phone calls without an additional telephone service.

Pros: One of the biggest advantages of magicJack is a cheap VoIP service fee. With around $30 to $35 annual fee, you can make unlimited local and long distance phone calls to mobile phones and landlines in US, Canada, Puerto Rico and US Virgin Islands. However, be aware of the hidden costs that might come with the service such as taxes, fees in addition to the annual service fee, the cost of equipment, etc.

It’s also very simple to set up.  Simply connect your computer or ethernet port to your phone through magicJack and power it, you are ready to call. (See setup diagram)

Cons: If you are a busy multitasker, you might be disappointed by magicJack as it only works on a high-speed Internet connection such as cable modem and DSL. We’ve heard customers encountered issues such as program crashing when they tried to run multiple tasks on their computers. And let’s be honest, who doesn’t normally have more than one program running at once.

Another common complaint is that magicJack reduces its costs by placing advertisements on users’ computers, which can be unprofessional and distracting. This usually doesn’t happen for regular VoIP services.

For business users, you might find the features provided magicJack limited. Although it covers the basic phone features such as call forwarding/ waiting/ transferring and caller ID, regular VoIP service provides a more comprehensive package including advanced analysis reports and voicemail to text message.

 

So, magicJack or Regular VoIP Service?

It all depends on how you will be using VoIP services. We can’t speak for everyone but the general rule is: if you are just looking for a cheap VoIP solution to call your friends or family occasionally, magicJack is enough to handle your needs; if you are looking for a solution to build a small to medium size business or even a call center, regular VoIP service will be a way more reliable choice in terms of stability and features comparing to magicJack’s.

Although the pricing and setup process of regular VoIP services are not as sweet as magicJack, it’s all going to be paid off from the service and quality you get in the long term. Some customers also consider using magicJack as a supplement rather than replacing the existing service completely. Contact our VoIP specialists for a free consultation today at 800-398-VoIP to find out the best solution for your business.

See a quick comparison between magicJack and regular VoIP service here:

magicJack and regular service

Are you using magicJack? How’s your experience?

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NextCon16NextCon–Nextiva (www.nextiva.com), an industry-leading cloud communications company, awarded VoIP Supply North America’s leading Voice over Internet Protocol solutions provider, as their Eastern Region Direct Partner of the Year at NextCon16.

VoIP Supply Awarded Nextiva's Eastern Region Direct Partner of the Year at NextCon16

VoIP Supply and Nextiva have created a strong partnership which is grounded in helping businesses succeed. Nextiva’s commitment to businesses was showcased at NextCon. The breakthrough business conference drew over 1,500 attendees who were inspired by 50 speakers including Apple co-founder Steve Wozniak, former chief evangelist of Apple Guy Kawasaki and other high octane tech superstars at 40 sessions which focused on multiple tracks ranging from entrepreneurship, business development, sales, marketing, IT, customer service and more.

“Our mission at VoIP Supply is to build a great company, with great people, who do great things. We endeavor to provide the utmost care for our customers and community placing them at the forefront of all that we do. We are proud to partner with a company like Nextiva who has a similar mission. We are tremendously honored for this recognition from a company that we admire and collaborate with to help businesses succeed.” said Benjamin P. Sayers.

Tomas Gorny, Nextiva’s CEO said, “Our company DNA is not just about selling products,” adding. “It is about helping businesses get better.”

Nextiva CEO Tomas Gorny

VoIP Supply is a company whose goals are centered around what’s best for the customer a sentiment that was echoed by Carl Katz, director of eastern U.S. channel sales at Nextiva who shared at NextCon that the company’s business model isn’t focused on simply selling a commoditized phone service instead he underscored Nextiva’s commitment to helping deliver what companies need to grow their business saying that Nextiva is focused on “solution selling”.

VoIP Supply which became Western New York’s first certified B Corporation driven by their commitment to improve the communities that they serve joined in with Nextiva’s social media campaign, #NextCon16. Nextiva has connected NextCon with their philanthropic and community outreach program Nextiva Cares and has made NextCon a non-profit event. Throughout #NextCon16 attendees were encouraged to share their experience on social media using #NextCon16. Nextiva Cares pledged five dollars to local non-profits for every social media post that included the hashtag on Twitter, Instagram, and Facebook. This led to over 4,100 social posts in just three days. As a result, Nextiva Cares donated $20,500 to twelve local non-profit organizations.

 

Nextiva's Xbert and Nextiva Cares Donation at NextCon16

Highlights from NextCon16!

ABOUT NEXTIVA Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 100,000 businesses in the United States from its headquarters in Scottsdale, Arizona. Learn more at www.nextiva.com.

About VoIP Supply

VoIP Supply, LLC (www.voipsupply.com) is North America’s leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide. With passionate employees, 6,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs, whether you are a consumer, business, service provider or reseller, VoIP Supply has everything you need for VoIP. For sales and media inquiries contact mcheney@voipsupply.com.

To learn more, call (800) 398-8647, or visit voipsupply.com and follow VoIP Supply on social media: Facebook (VoIPSupply), Twitter (VoIPSupply) and LinkedIn (VoIPSupply)

If you haven’t heard, Elastix, which was once considered a permanent and trusted fixture in open source VoIP, is no longer a thing.

At least, not in the way it traditionally existed. It is now a product of 3CX, which is a good serviceable platform, but it is not the Elastix we all knew and loved. It now joins Trixbox, as the dearly departed.

 

What’s going on with Elastix?

Elastix Asterisk-based open source PBX platformElastix was one of the first platforms I tinkered with when I first discovered the strangely interesting world of VoIP, and I really liked what it offered. It has a built-in mail server, instant messaging, calendar, CRM, fax server, and of course an Asterisk phone system. It was built on top of FreePBX, which had been a supporter of Elastix for many years. With that said, it never really stood on its own legs. It sported its own user interface, but under the hood sat a somewhat dated version of FreePBX, and of course Asterisk.

Elastix entered a rapid decline after FreePBX version 13 was released almost a year ago, which was a true re-definition of FreePBX and raised the bar for open source telephony. The lack of updated to Elastix (other than cosmetic), left those interested in deploying an open source phone system seeking alternative solutions. While the Elastix software remained functional, Sangoma proved its ability to commercially support its software, and release timely updates and patches.

Before going any further, I’d like to address any confusion on IP PBX appliances since some of my posts encourage cloud based hosting versus on-premise appliances. There are several factors that some use to dictate whether or not you should host your phone system in the cloud or use an appliance. The usual two are CapX and OpX, and which best fits with organizations.  The dirty truth about modern IP phone systems is that they are incredibly inexpensive when compared to systems 10 to 15 years ago. With that said, it’s fairly cheap to use an appliance on-premise which saves you recurring costs and also Internet bandwidth, which might be a game changer for those with limited options when connecting to the Internet (assuming using SIP trunking). There is, of course, another device to maintain, power, and keep cool, but since the CapX is very low, it may be worth it for you.

Conversely, the advantages of a cloud hosted system are apparent, with convenience being a top benefit, but you will always have that monthly expense. You can, of course, migrate from one platform to another (with software like FreePBX) if you find that a particular solution works better for you. Truthfully, I like both solutions for different situations, but for this posting, we’ll be talking about appliances.

 

Renegade PBX Mini and FreePBX

RenegadePBX mini Appliance (with FreePBX)For those of you looking to migrate from Elastix, or even start fresh, I’d like to introduce to you the Renegade PBX Mini from VoIP Supply. The Renegade Mini is a purpose-built appliance with the small to medium size businesses in mind. It can support up to 100 SIP extensions and 75 concurrent calls. It’s also paired well with Sangoma’s FreePBX, which can ship on the Renegade Mini directly from VoIP Supply.

Inside the Renegade Mini, there’s a dual-core Atom processor, 2 Gigs of memory and SSD storage. It also includes one Gigabit Ethernet port, HDMI out, VGA out, and four USB ports, and one PCI-E port fo telephony cards. Another thing worth mentioning is that the Renegade Mini is made in the U.S.A.

The Renegade Mini can be ordered with various telephony cards with FXS, FXO, and T1 interfaces, so it can use your existing telco connection (FXO, T1) while also fully supporting SIP trunking. A major benefit to the Renegade Mini is that there is a very low total cost of ownership. Essentially, the software is free (utilizing FreePBX), which does not require any licensing, and does not impose any limitations on things like the number of extensions that can exist, or concurrent calls. The only limitations are hardware resource based. FreePBX does offer commercial modules, which you pay for, but none of them are required to have a fully functional system.

As of last week, Sangoma has released a Conversion Tool to help with migration from Elastix (with FreePBX 2.9 or newer) which can save you a lot of time and effort, especially if you were not the one who originally configured the system.

VoIP Supply can also help you migrate from one system to another (even if you are not coming from Elastix), or even provision a brand new deployment for you for an additional charge. If you’re new to VoIP and want to hit the ground running with an appliance-based solution, reach out to VoIP Supply and they’ll be happy to take care of you.

Our Favorite Things in VoIP by VoIP Supply

The final installment in VoIP Supply’s five part series Our Favorite Things in VoIP is loaded with some of the most requested VoIP items by businesses of all sizes! Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

 

Jon Garbin VoIP Supply

 

 

VoIP Supply Consultant Jon Garbin’s Favorite Things!

 

 

 

 

 

What is your favorite VoIP thing?

RenegadePBX

RenegadePBX by VoIP Supply

Why is RenegadePBX your favorite VoIP Thing?

The RenegadePBX by VoIP Supply was created with every size business in mind. It comes in three unique PBX solutions; the RenegadePBX mini, RenegadePBX 1U, and RenegadePBX Pro that can accommodate the needs of small to medium sized businesses along with large enterprises. An open-source PBX series it has the ability to host a variety of platforms making it ideal.

Must-Have VoIP Item.

Plantronics CS540 VoIP Wireless Headset

Plantronics CS540 Headset

 

Why Plantronics CS540 VoIP Wireless Headset is a Must-Have VoIP item?

Having a wireless headset is essential in the work environment. The Plantronics CS540 Wireless Headset frees you of cords and gives you the mobility to use your computer, source materials in your office while on the phone, move around while talking and to generally multi-task which is what most businesses charge their teams with doing and what residential customers love.

WHAT is the VoIP item that you or your customers can’t live without?

Polycom VVX 500 VoIP Phone

Polycom VVX 500 VoIP Phone

WHY can’t you or your customers live without Polycom VVX 500 VoIP Phone?

The Polycom VVX 500 are feature rich enterprise level phones.

You can learn more about these items and order all of Jon’s Favorite Things at VoIP Supply.com!

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Our Favorite Things in VoIP by VoIP Supply

Part 4 of Our Favorite Things In VoIP is a list curated by someone who knows the ins and outs of VoIP! But, what’s equally important is this value driven VoIP Supply Channel Manager puts customers first. So, this VoIP list is filled with items that will greatly benefit residential customers and businesses of all sizes. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

Don Stefanie VoIP Supply Channel Manager

 

VoIP Supply Channel Manager Don Stephanie’s Favorite Things!

 

 

 

 

What is your favorite VoIP thing?

KX-TGP600 and related add on handsets and a desk phone.

 

kx-tgp600 VoIP Phone

Why is KX-TGP600 your favorite VoIP Thing?

The cordless space is often the go to way to add small office and warehouse flexibility freedom. By Increasing the number of simultaneous calls(8) from its predecessor(3) and adding multiple end point options (including ruggedized and even a desk phone), this was a nice upgrade and easy transition for customers used to the older 500/550 models.

Must-Have VoIP Item.

For most SMB clients I feel like a quality Hosted Cloud Service provider with mobility option via a mobile app is the “Must-Have” VoIP service these days.

VoIP Supply CloudSpan Marketplace Hosted VoIP

Why Hosted Cloud Service provider is a Must-Have VoIP item?

There’s no better way for your growing company to increase efficiency and customer interaction. It demonstrates that even your SMB is an enterprise-class business when your workforce shows extreme responsiveness- handling calls from anywhere.

WHAT is the VoIP item that you or your customers can’t live without?

Plantronics CS520 and APC-41 Hook Switch Control Adapter

Plantronics CS520 and APC-41 Hook Switch Control Adapter

WHY can’t you or your customers live without Plantronics CS520 and APC-41 Hook Switch Control Adapter?

This wireless headset allows you to stay mobile while you work and is the ultimate way to multi-task while working with your customers or team on your VoIP phone.

You can learn more about these items and order Don’s Favorite Things at VoIP Supply.com!

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Our Favorite Things in VoIP by VoIP Supply

Our Favorite Things in VoIP Part 3 is from a trusted VoIP Supply Consultant who has been with VoIP Supply for a decade and is routinely applauded by our customers for his expertise in all things VoIP. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

Brian Hyrek VoIP Supply

 

 

VoIP Supply Consultant Brian Hyrek’s Favorite Things!

 

 

 

What is your favorite VoIP thing?

PBXact Cloud Service

PBXact Cloud Service

Why is PBXact Cloud Service your favorite VoIP Thing?

PBXact Cloud Service is one of my favorite things because of industry breaking disruptive features and value. You can get it from the CloudSpan Marketplace.
 

Must-Have VoIP Item.

Grandstream GXV3240

 

Grandstream GXV3240

Why Grandstream GXV3240 is a Must-Have VoIP item?

I believe it is the most feature rich VoIP phone for the cost.
 

WHAT is the VoIP item that you or your customers can’t live without?

The new Sangoma phones!

Sangoma IP Phones

WHY can’t you or your customers live without Sangoma phones?

Customers love the new Sangoma phones especially if they are using Sangoma FreePBX or PBXact, these units are simply a must due to their interoperability and feature set.

You can learn more about these items and order Brian’s Favorite Things at VoIP Supply.com!

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Our Favorite Things in VoIP by VoIP SupplyPart 2 of Our Favorite Things in VoIP is a curated list from a VoIP industry expert who has been with VoIP Supply North America’s leading VoIP solutions provider since the company was founded.

Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

Darren Hartman VoIP Supply

 

VoIP Supply’s Senior Sales Representative Darren Hartman’s Favorite Things!

 

 

 

 

What is your favorite VoIP thing?

Hosted VoIP Service

VoIP Supply CloudSpan Marketplace Hosted VoIP

 

Why is a Hosted VoIP Service your favorite VoIP Thing?

Hosted VoIP Service gives you the ability to setup a complete solution.

 

Must-Have VoIP Item.

Polycom RealPresence Trio 8800

RealPresence Trio 880

Why Polycom RealPresence Trio 8800 is a Must-Have VoIP item?

The Polycom RealPresence Trio 880 is a state of the art conference phone with all of the features included.

 

What is the VoIP item that you or your customers can’t live without?

Yealink SIP-T49G Video Phone

Yealink SIP-T49G Video Phone

WHY can’t you or your customers live without Yealink SIP-T49G Video Phone?

The Yealink SIP-T49G Video Phone is a great videophone option.

You can find all of Darren’s Favorite Things at VoIP Supply.com.

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Our Favorite Things in VoIP by VoIP SupplyWant to find out what some of the tech industry’s top experts picked as their favorite things in VoIP? This year has been one of the best in VoIP and North America’s leading VoIP solutions provider VoIP Supply, has had the chance to try, test, sell, host, provision, reclaim and refurbish everything in the world of VoIP. We’ve worked with residential customers, small to medium sized businesses along with large enterprises and used their feedback and our own to come up with our favorite things in VoIP 2016. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

 

Our five part VoIP Favorite Things series features a curated list from VoIP Supply industry experts Joe Shanahan, Brian Hyrek, Don Stefanie, Jon Garbin and Darren Hartman.

Joe Shanahan VoIP Supply

 

Here is VoIP Supply’s Senior Account Manager Joe Shanahan’s Favorite Things!

 

 

 

What is your favorite VoIP product or service?

Sangoma FreePBX

Sangoma FreePBX

 

Why is this your favorite VoIP Thing?

Sangoma FreePBX is an excellent open source asterisk software and is backed up with on going development and hands on support from Sangoma. FreePBX also has the full feature set of any proprietary PBX system on the market for a fraction of the cost. VoIP Supply also offers a range of Sangoma FreePBX Phone Systems and Sangoma Phones to compliment the software.

 

Must Have VoIP Item.

Polycom VVX phones

Polycom vvx300

Why this is a Must Have VoIP item?

To me, these are the best VoIP phones on market for overall quality and bang for your buck.

WHAT is the VoIP item that you or your customers can’t live without?

SIP Trunking of Hosted PBX for their office phone system.

VoIP Supply Hosted PBX and SIP Trunking CloudSpan Marketplace

WHY can’t you or your customers live without this VoIP Item?

They can’t live without this because of the ease of integration and use, increased in efficiency, full feature set and huge cost savings from using an antiquated legacy phone system.

You can find all of the details along with ordering  Joe’s Favorite Things at VoIP Supply!

Order Now