Throughout the month, I have been conducting a series of reviews of our most popular IP PBX’s. I spoke about 3CX, the Windows-based IP PBX software that entered into the arena in 2008 and is quickly growing. I also mentioned Elastix, which is an Asterisk-based platform that is still purely open-sourced which has been quickly gaining popularity, especially among the budget-conscious crowd. The capstone of my review is Switchvox by Digium. Switchvox, like Elastix, is an Asterisk-based platform which was developed by Four Loop Technologies and perfected by Digium in 2007.
Switchvox is a commercial version of Asterisk, so the source code is no longer open. Switchvox offers a polished, clean, and professional packaging of Asterisk amazement. VoIP Supply uses Switchvox as our…
Three years ago if you asked us what the hottest open source platform was for your IP PBX, we would have said Trixbox CE. It was free, easy to use, and always being
updated. Well the one thing that is certain around here is death, taxes, and CHANGE! With Trixbox CE going the way of the geese up here in Buffalo, NY, we have found that Elastix is quickly becoming the platform of choice when installing a new IP PBX. In fact, Elastix is more than just a phone system… it can be your entire UC strategy!
Elastix as an IP PBX
Elastix is an open source, Asterisk based UC system which can be downloaded and run on any PC, server, or laptop. I mentioned …
In the 3 years since VoIP Supply started representing and selling 3CX VoIP Phone system we have seen an amazing increase year over year and quarter over quarter in interest from businesses worldwide of all shapes and sizes. Perhaps there is something to this growing trend… maybe a Windows-based IP phone system is the right choice for you… Let’s review the Why’s and Why Not’s of running a 3CX phone system.
Unlike many of the other VoIP systems that are on the market, 3CX is a software solution. When you buy 3CX you will not receive any deliverable hardware, only a license keycode. This is a big PLUS because it allows you to load the software on any hardware device you choose, as …
AT&T and Vtech, the makers of the Synapse VoIP Phone system, have partnered to bring the benefits of a VoIP PBX to very small businesses with no IT staff. The new Syn248 phone system by AT&T allows you to use your existing phone lines to connect to a VoIP PBX for your office. Using the AT&T Syn248 phone system, small businesses or SOHO’s can enjoy an auto-attendant, day and night menu options, and a dial by name directory in a low cost, all inclusive package.
The Syn248 consists of 2 pieces of equipment: A Syn248 Gateway and the Syn248 Desk phone. Connect the Syn248 PSTN gateway to your PSTN lines. A single Syn248 gateway can connect up to 4 PSTN lines, use 2 …
Last week, in Part 1 of this series,
I posted about how great the 3CX phone system is and how feature rich it is. In addition to all the features that 3CX is known for, you can also add on modules to help solve your specific problems such as the 3CX Call Center
and 3CX Hotel Module
3CX Call Center Additional Features:
- Advanced Real Time stats involved queues such as monitor live queue status and review number of callers in queue
- Advanced Agent statistics such as time logged in and out of queue, number of calls answered/unanswered, average wait time
- Call back feature – allows customers to hang up and retain their position in queue. Agent will call customer back when they are
Starting September 1st, Digium will be changing the way Switchvox is sold!
In the past when you have been quoted for a new Switchvox UC system, your quote included a Switchvox appliance, complete UC package, and licensing for 10 users at the Silver level.
Beginning September 1st, the appliance and the UC package will no longer be bundled with 10 users and phone feature packs.
Why the Change? …
If you are looking to upgrade your VoIP System to a newer one or upgrade your VoIP phones to the latest and greatest, perhaps you have thought about what to do with your old VoIP Equipment.
VoIP Supply is a fantastic place to start your research. VoIP Supply’s Reclaim program buys back old VoIP equipment and gives you credit towards your new VoIP System or VoIP Phones.
How Reclaim Program Works
First, you need to accept the fact that you have old VoIP equipment and you have to want to get rid of it.
There is no room for hoarders in the Reclaim program. Once you have accepted that fact and are ready to be out with the old, contact our Reclaim Specialist, Mike Rehac. Email …