Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: What SIP Phone Could Connect Wirelessly? Today, we have more new real questions and answers from VoIP users just like you.

 

Is There a Report that Outlines Grandstream Call logs?

A: Is there a User Guide that outlines the various data fields the Grandstream captures on calls in and out? We are looking for good data that we can parse into a reporting package to manipulate/ report on that data.

Q: Basically, it is the …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&a series, we have discussed: What SIP phones can connect wirelessly? Today, we have more new real questions and answers from VoIP users just like you.

Is the Cisco SPA112 IPv6 ready?

Cisco SPA112Q: Is the Cisco SPA112 IPv6 ready? What other ATA adapters do you sell that are IPv6 ready? Thanks!
A: The Cisco SPA112 is IPv6 compatible. It is set to IPv4 by default but can be upgraded to IPv6 with ease. All of our adapters are IPv6 ready. Nowadays, most …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: Grandstream PBX UCM6102 Shows Account is not Registered. What Can I do? Today, we have more new real questions and answers from VoIP users just like you.

How Do I Reboot Grandstream GXP2130?

Q: Is there a way to reboot Grandstream GXP2130 without physically unplugging them? When we have a power outage, some of the phones don’t reconnect properly. The incoming and outgoing calls can no longer work. The phones need to be rebooted for the …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Jabra UC Voice 550 MS: How to Increase the Speaking Volume? Today, we have more new real questions and answers from VoIP users just like you.

 

Grandstream PBX UCM6102 Shows Account is not Registered. What Can I do?

grandstreamucmQ: I am using a Grandstream PBX (UCM6102 in the demo kit) for the first time. My phone is showing up under zero config but I get “Account is not registered”. What am I overlooking?

A: You must …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: Polycom VVX410: Outbound Calls Suffer From a High Degree of Post Dial Delay. Today, we have more new real questions and answers from VoIP users just like you.

How to Increase the Speaking Volume on Jabra UC Voice 550 MS?

Jabra UC Voice 550 MS Mono Q: I have a Jabra corded headset, Jabra UC Voice 550 MS and people I am speaking with cannot hear me unless the mouthpiece is literally pressed against my lips. Neither my company’s telecom folks …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: UCM 6102: How Do I Keep all the Call Recordings?. Today, we have more new real questions and answers from VoIP users just like you.

 

How Do I Connect Multiple Agents to the Same Softphone?

Q: We currently use softphones but collectors must share headsets when verifying a payment. Is there a splitter or application you recommend that allows multiple agents to connect to the same softphone? we currently use Plantronics headphones with USB port. …

Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

 

In the previous Mom’s calling Q&A series, we have discussed: UCM 6102: Do I Need a Different Configuration to Backup? Today, we have more new real questions and answers from VoIP users just like you.

 

How Do I Keep all the Call Recordings on UCM 6102?

 

Q: If I want to keep all the call recordings on UCM 6102 do I just swap out the SD cards as they get full? And how much recording time can each SD hold? grandstream_ucm6102

 

A: …

Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

 

In the previous Mom’s calling Q&A series, we have discussed: How Do I Unlock Polycom VVX410 Phones? Today, we have more new real questions and answers from VoIP users just like you.

Do I Need a Different Configuration to Backup UCM 6102?

grandstream_ucm6102Q: If I buy 2 units of UCM 6102 to use 1 as a spare, how do you get it backed up with the same config as the 1st unit so it can be swapped out and ready to go right away if …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Yealink T48G setting up for use with Skype for Business Account. Today, we have more new real questions and answers from VoIP users just like you.

 

VVX410 Phone Lost Registration. What Can I do?VVX 410

Q: I have a VVX410 phone that was working then all of a sudden lost registration. No changes made in web configuration will take in the actual phone. Initially the phone was on UC software 5.4.0.5841 but upgraded to latest version …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server?. Today, we have more new real questions and answers from VoIP users just like you.

 

Yealink T48G setting up for use with Skype for Business Account

Q: I am new to VoIP system and have a Yealink T48G phone. How do I get this to work with a Skype for Business account? Please help guide me through the setup for this. I need to …