Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Can I Use WiFi Phones With Grandstream UCM?. Today, we have more new real questions and answers from VoIP users just like you.

HOW CAN I PICK UP ANOTHER PHONE TO TALK TO THE SAME CALL IN?

Q: I have bought a Grandstream GXW4216 and set up all the lines in my house with it as the gateway for my modern with VOIPO service. My question is, when we answer on one phone we can not …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How to Program GXP2200 Expansion Module. Today, we have more new real questions and answers from VoIP users just like you.
 

Can I Use WiFi Phones With Grandstream UCM?

Q: Can I use WiFi phones with Grandstream UCM? Is Incom 1000G a good choice? How does it perform hold and transfer functions? How would Spectralink 8440 work with UCM system?


A:
 They will both work but the Spectralink 8440 will be a more expensive …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Does Jabra Pro 920 Work With Polycom VVX300? Today, we have more new real questions and answers from VoIP users just like you.

 

How To Program GXP2200 Expansion ModuleEXPANSION MODULE

Q: Could you offer me some examples or instructions on how to program Expansion Module for GXP2200?

A: Once the Expansion Module is connected to the phone, it can be configured via the phone’s web interface. Here is some documentation covering that process: GXP 2200 Ext User

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: How to extended connection to a remote site. Today, we have more new real questions and answers from VoIP users just like you.

 

WHY DOESN’T SNOM 710 PHONE RING WHEN SOMEONE CALLS?

snom phone

Q: I have a Snom 710 phone on my desk at work and it will not ring when someone calls me. I have to look at my computer screen to realize that I have missed another call. How can I solve this …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help.

We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. Here is a new real question and answer from VoIP users like you.

 

HOW TO EXTEND CONNECTION TO A REMOTE SITE

CaptureQ: I have a remote site that has a network but is not connected to the internet. The site is an island 12 miles from shore. I have a wireless network that connects the remote island to shore. What I need is something that I can extend a POTS telephone line across the wireless network to the island, as we have need for telephone out …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help.

We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. Here is new real question and answer from VoIP users like you.

HOW TO ACTIVATE 3CX PHONE SYSTEM

Q: I tried to activate my 3CX Phone System Standard- 4SC and it gives me an unexpected error: LIC_ERR_FAILED_CERTIFICATE_CHECK. My 3CX version is: 12.5.39117.982 What should I do?

3cx phoneA: You will need to install a service pack for the license. Please follow these instructions in regards to that error. (The following content is from 3CX website.)

  • V10 users and below- Please upgrade to V11 for free. Your license

VoIP Supply’s business, people, products and services all revolve around maintaining and living up to our five core values:

  • Get Goosed (teamwork)
  • Go Beyond the Bottom Line (the greater good)
  • Mom’s Calling (customer first)
  • Be a Very Hungry Caterpillar (embrace change)
  • No Donkeys! (positive family spirit)

To realize our mission, we want to introduce our  Mom’s Calling Q&A blog series, highlighting the “Moms’ Calling” core value. When Mom is calling for help, we all jump into action. VoIP Supply employees treat every customer like it’s their mother on the other end of the phone. We show the same caring and urgency, because the customer comes first.

 

Here’s What You Can Expect from the Mom’s Calling VoIP Q&A Series

mom's callingWe will post a Mom’s

Do you have questions about VoIP?
Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, configuration, and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

How to block caller ID on a SIP trunk

Q: I have a customer with a Xorcom XR1000 IP PBX. Because they are a social service agency helping battered women they would like to block incoming and outgoing caller ID on a SIP trunk.

What would be the easiest way to do that?

Is there a way to send an anonymous or unavailable in the outbound caller ID only?

A: That will …

Do you have questions about VoIP?
Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, configuration, and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone. This one is about Grandstream Call Routing.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Gateway that will allow SIP to outdial over an analog trunk

Q: We install access control systems for condominiums that uses a SIP extension to place calls to residents’ telephone numbers. We need a gateway that will allow SIP to outdial over an analog trunk. What do you have recommend?

A: This can be accomplished with the Grandstream HT503 hybrid Analog Telephone Adapter (ATA) and VoIP router.…

VoIP Supply Q and A

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Need Help with an Installation? We Can Recommend an IT Cabling Company in Your Area

Q: [Customer just bought several new phones from VoIP Supply] For connecting to the network, do they need a hard Ethernet cord connected? Just trying to figure out where we can actually put the phones since our modem is up in the front office as well as our two computers, but we used to have two phones in the back for employees to