Author Profile

Recent posts by Nathan on VoIP Insider

VoIP Support Questions and Answers from VoIP Supply

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Polycom IP 331 qa

Q: We have Polycom IP 331 VoIP Phones and some of our users are saying that the ringer is too low. They have the volume cranked all the way up but the volume is still not loud enough. Is there any way to boost the volume or is there a loud ringer that can be purchased for these phones.

A: There is a …

VoIP Support Questions and Answers from VoIP Supply

Our tech support team here at VoIP Supply offers great pre- and post-sale support plus provisioning, consultations, and configuration and installation help.

We get a lot of VoIP hardware and software questions and realized that these solutions should be shared with everyone.

Here now are our top three (real) questions and answers from this past week (from VoIP users just like you).

Microsoft Lync Server Needs Skype for

Q: We need to confirm that the latest UC firmware 5.4.0 from Polycom will support Skype for Business server 2015.

A: The quick answer is no.

Firmware version 5.4.0 has a bug and should not be installed.

UC version 5.3.1 will support Skype for Business (this version was released after 5.4.0) and Polycom lists firmware 5.3.0.12074 as the “Version Tested”, so this and …

grandstream webinar gxp 1600
Small businesses have the same pressing communication needs as any other business.

But with so many phone options to choose from, where do you start?

Grandstream is here to help with their GXP1600 series of VoIP phones.

And there’s no better way to learn about this new generation of small business VoIP phones than registering for our upcoming webinar.…

OfficeRunner by Sennheiser bannner
The new OfficeRunner Wireless Headset by Sennheiser is now available at VoIP Supply.

This sharp looking headset comes with a range of options that will easily fit into your working style:

  • Connectivity: Connects to VoIP phone or your MAC/PC.
  • Wireless: Range of up to 400 feet.
  • Fit: ​Convertible, over-the-head and on-the-ear styles.
  • Talk Time: 12 hours on a single charge.

officerunner comparison

If You Don’t Like It, You Can Return It

The OfficeRunner offers an unheard of 60 day Money Back Guarantee.

Try this headset out and if you don’t like it you can send it right back to us for a full refund. VoIP Supply also offers payment terms so, there’s really no risk.

If You DO Like It, There’s a Full-Replacement Warranty

If you love …

Instant rebates on Aastra Mitel

From now until March 31st you can save instantly on the select Mitel VoIP phones. Just click ‘Add To Cart’ to see the special pricing.

Aastra is Mitel. Mitel is Aastra.

Mitel has merged with Aastra so, everything you loved about Aastra is now simply known as Mitel.

What’s in a name, right?

The Mitel 6700 Series that we’re featuring for these instant savings have the same features, open source flexibility, and user experience that they’ve always had under Aastra.

From Call Centers to Executive Offices

Pick up the handset, feel the weight. Mitel 6700 Series phones are durable.

From call centers to executive offices, these phones will stand the test of time and take what you throw at them (well, maybe not literally …

Free shipping

You asked for it.

We asked our customers what they wanted and the resounding answer was Free Shipping.

No Coupon Code Required

There’s no coupon code required, no special log-in.

Just add items to your cart or call one of our friendly VoIP account managers at 800-398-VoIP and for every order that’s over $500.00 you will automatically get Free Ground Shipping.

free shipping cta

Business First

David Bertola of Buffalo Business First recently interviewed CEO Ben Sayers about the recent job openings at VoIP Supply in his article, VoIP Supply has handful of job openings, including VP post.

Bertola described what’s been happening around here recently saying, “With increased demand for its products and services, VoIP Supply Inc. is looking to hire at least five new employees — including one management position for a vice-president position — at its Amherst office.”

Sayers explained that “new hires are needed because of an increase in sales, particularly those related to the company’s CloudSpan products.”

CloudSpan is VoIP Supply’s very own VoIP service offering including SIP trunks, Hosted IP PBX, and Hosted Fax.

Bertola notes that “Sayers wants to hire a vice …

We’re proud to announce that we’ve been awarded the 2015 Digium Pinnacle Partner award for Direct Marketing Partner of the Year.

3 Time Pinnacle Partner Award Winner

This is the third time since 2012 that we’ve been recognized with a Pinnacle Partner award from Digium, the Asterisk® Company, and developer of the most widely used open source VoIP telephony system.

Digium annually recognizes their top performing channel partners around the world and this year’s award winners were selected based on 2014 sales and a commitment to providing excellent customer satisfaction.

“We’re honored to be recognized for a third time by Digium with an award that highlights our commitment to offering our customers reliable and responsive support, education, and value-added Digium solutions,” said Ben Sayers, CEO of VoIP Supply.

As …

If you’re striving for a good work / life balance there are a couple schools of thought.

Amanda Abella at Care2 wrote the article, Why Work Life Balance Doesn’t Exist, saying that:

Work life balance became a major buzz word in the health and lifestyle community because people felt like they had to find ways to handle stress…The reason so many fail at work life balance is because they try to cram their activities into a perfectly balanced schedule…The point is the life is fluid. Nothing is ever the same. By trying to “balance” our lives into equal parts we’re working against that.

On the other hand, The Independent’s Antonia Molloy is reporting that A quarter of UK professionals are unhappy with their work-life