Switchvox SMB release 4.0 shipped yesterday….we upgraded our SMB plant here last night without any real hiccups. With the release of SMB 4.0, a great IP communications platform just got better in many ways.
1 – Switchvox SMB now supports “Presence” across multiple sites (server instances). This was an issue with our own deployment in the past, and it is great now that you can unify multiple, geographically dispersed Switchvox SMB systems with a “global” Switchboard, showing you the status of all users and allowing you to control calls across multiple sites.
2 – Fax! Switchvox SMB 4.0 now supports outbound fax and fax-to-email. I have not had a chance to test this personally but am looking forward to accidentally knocking our finicky analog fax machine off the desk soon.
3 – More API goodness! Digium/Switchvox are wisely investing dev cycles in their API Call Control, unlocking more and more flexibility and integration abilities.
4 – Jabber/Chat capabilities with Switchboard. Perhaps soon I can ditch Windows Live Messenger and AIM in favor of unified IM/Chat within Switchboard.
5 – More / Better Microsoft Outlook integration!
6 – Improved system diagnostics and schedule reports.
There’s more to love in Switchvox SMB release 4.0 beyond the features I’ve mentioned here. If you are considering Switchvox or have any questions about this product, feel free to contact one of our product specialists at 800.398.8647!