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Recent posts by Steve on VoIP Insider

2018 is a new year, and the VoIP industry is already starting off with a rather sizable change.  Once finalized in the first quarter of 2018, Polycom will have officially acquired Obihai Technology! This is a big move for Polycom and Obihai specializes in hardware and software for VoIP phones.

It will be exciting to see what Polycom has in store for the future, and it is making everyone wonder exactly how many more of acquisitions we’ll be seeing this year!

In this episode of the VoIP News Update, VoIP Supply Marketing Supervisor Mary Cheney also covers what you need to know about this years ITEXPO!  VoIP Supply will be there February 13th – 16 at booth #428! If you plan on stopping

VoIP Supply has been a participant in The University At Buffalo’s REALM program for a few years now.  This is a fantastic program that allows students who are near graduation to shadow local businesses to get a real feel of what it’s like to be on the job.

The most recent student to experience the culture here at VoIP Supply was Alan Golman.  Alan is a senior at UB and is majoring in Spanish and Speech and Hearing Science.  He was able to spend the day shadowing our Marketing Department.

Of course, anyone who visits VoIP Supply usually leaves with a smile, and Alan was no different.  And if you don’t believe us, let him tell you himself! In the video above, Alan will discuss

As time goes on, so do advancements in VoIP technology.  One of the latest things we’re seeing now is IP phones coming equipped with WiFi capabilities.

This is something that has been around for a little while now but becoming more and more standard on your average VoIP Phone.  We welcome this addition because it is extremely useful and also, kind of cool.

One phone in particular that comes to mind when talking about VoIP Phones and WiFi is the GXP1760W.  Normally, when you think of a WiFi phone, you would think of something wireless, but not this phone.  This is a classic IP deskphone.

There is a possibility, if you have this phone on your desk, that you didn’t even know it was

When it comes to the world of IT, everyone knows that it is forever changing, and always at a very fast pace. This can sometimes make it hard to keep up, especially when you are dealing with an ever-growing server room.

There are all sorts of downfalls when it comes to having and maintaining a server room. The accruing mess and the high operation costs are just a couple examples, but those alone are enough to start looking for an alternative.

So what is the best alternative when it comes to a VoIP phone system? Virtualizing it! What does that mean? Well, it means a lot of things, but most importantly, it means cutting down the size of your server room and cutting costs!…

It seems that PSTN lines are just about a thing of the past.  No matter what the size of your business is, the smart thing to do is get yourself on a VoIP network.  This can do several things for you and your business.

Obviously, cost savings is the first thing that comes to mind, but there is so much more.  Being able to work from remote locations, and the ease of using a feature-rich phone to help your business run more efficiently are just a couple examples of the VoIP advantage.

While this all seems great, often times VoIP is a little bit more involved and can be misinterpreted as something more along the lines of ‘plug-and-play.’  This especially goes for people who are

When it comes to choosing a VoIP service provider, there can be a lot of questions.  Just a quick check online will show you there are more options than you thought possible!  That’s why it’s important to keep a clear head and focus on the most important things.

There are a lot of things to consider.  Not just about your future VoIP provider, but about your business too.  We felt that this topic absolutely needed a video, and we delivered!

So, take a minute and check out some of the most important things to keep in mind when choosing your provider.  And always remember, if you still have questions or just can’t seem to find the answers, you can always give us a

There has been a lot of buzz surrounding Sangoma’s SIPStation and FAXStation lately, so we figured we’d make a video!

There are and will always be tons of decisions when it comes to choosing who you want to handle your VoIP Services, and we understand that at VoIP Supply. That’s why we created the CloudSpan MarketPlace! Between CloudSpan and our knowledgeable staff of solutions consultants, shopping around for VoIP Service has never been easier. But then we came across Sangoma’s SIPStation, and well, it got even easier.

As time moves on there are always going to be innovation and changes when it comes to VoIP, and right now SIPStation seems to be paving the way with their powerful features like trunk groups and concurrency …

When it comes to using your VoIP Phone at work, it can be very beneficial to know all the ins and outs.  What do I mean by that? I mean that your VoIP phone can do more than just answer calls, and dial calls.

Depending on your job description, there are often things that your VoIP phone can do that can help aid you in your daily work, and sometimes, these things can be hidden!  What do I mean by that? I mean that sometimes a button can do more than what it is labeled for.

In the past I had written a blog talking about all of the things an arrow key can do other than navigate through your phone’s interface.  This blog is

I don’t know about you, but sometime I sit and think about all of the electronic devices that I own, and then I wonder how much more they can actually do other than what I use them for.

I know that there are a lot of people out there like me. People that use their devices for their basic features and never really bother maximizing their potential. And then there are people who learn the technology inside and out, utilizing every single feature that is offered.

When I use the term “electronic device”, of course I mean your tablet, your cell phone, your laptop, and even (spoiler alert) your VoIP deskphone! Based on experience, I know that there are a lot of features that your …

Everyone remembers the old days before VoIP when PSTN lines ruled the business telecommunication world.  PSTN lines were, let’s just say, a lot less advantageous than what we have today.

One thing we can all remember is putting people on hold. We can still do this today with VoIP, but now there is something more advanced called Call Parking.  This has the same concept of placing a call on hold but gives you more options.

What Is Call Parking And How Does It Work?

In this video, Marc Spehalski will not only talk about the differences between Call parking and putting someone on hold, but he will also demonstrate Call Parking in action using FreePBX!what-is-call-parking

Do you use Call Parking? Let us know in the