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Recent posts by Steve on VoIP Insider


gds3710Things have been pretty busy over at Grandstream HQ as they have recently released a few new products! Grandstream has expanded their large VoIP catalog once again with the release of the GDS3710 IP Video Door System. This is an easy to manage surveillance solution that integrates with your IP communications and features a powerful 1080p video resolution!

gwn7000Grandstream also released the GWN 7000 Enterprise Multi-WAN VPN Router is a features-rich powerful tool for any business and can be shared across one or many different physical locations!


gwn7600Another new product released by Grandstream is the GWN7600 WiFi Access Point. This is a mid-level access point for small sized businesses or multiple floor offices and providers dual-band network throughput and expanded WiFi …

When it comes to work, we are all busy. A lot of times we are locked down to our desks for hours working on large projects. Other times we are on exhaustingly long phone calls that we think may never end!

No matter what the cause may be, it is always a good idea to get up every once in a while to stretch or even just to break up the monotony of the day. What allows you to do this? Wireless headsets!

Being able to get up from your desk while on a call can be extremely convenient. Even if it is just to run to the printer, or even walk circles around your desk. There is something liberating about not being tied down …

Every workspace is different.  Some of us that work in call centers can be in a close-quarters environment where you are working alongside several coworkers, and others may have their own office in order to maintain focus on large projects.

No matter where you find yourself working, if you have a desk, chances are you have a phone to go with it.  Depending on where your desk is, you may find yourself in a situation where your phone could be a bother to the people around you.

Obviously, if you have an office to yourself, you can easily close your door and make calls on speakerphone and not disturb anyone, but if you share an area divided by cubicles, then you run the risk of

When it comes to conference phones, there is something for everyone. On some level, almost every company needs one and with all the options that are out there, it can sometimes be difficult deciding what conference phone will be the best fit for your conference room.

We can all agree that the most important thing to consider when choosing a conference phone is how well the party on the other line can hear you, and your team. It can be unprofessional if your client on the other end of the phone call has to keep asking to repeat something you said. This alone can set the wrong tone for your call and can have an impact on your business. And while some conference phone mics …

The world of VoIP is filled with all kinds of benefits. This can be anything from lowering your monthly phone bill to having a super cool looking desk phone, but it is what you can do with your desk phone that sets VoIP apart from traditional PSTN lines.

The list of features you can access when having VoIP is too long to mention, but if I were to single one out, it would have to be BLF. What does BLF stand for? Busy Lamp Field, and if you are not taking advantage of this helpful VoIP feature, then you’re missing out!

While BLF can have several different functions, it’s basic and most popular function is a visual indication on your desk phone that allows you …

There comes a time in everyone’s life where we have to say goodbye. Whether it’s saying goodbye to the car you’ve been driving for 10 years, the leftover pizza you have been saving in your fridge for a week, or even sometimes it can be time to say goodbye to your desk phone!

But saying goodbye doesn’t always have to be a bad thing. Maybe you’re saying goodbye because you are getting into your first brand new car! Or maybe you are ordering a new pizza from your favorite pizza joint! Or maybe, just maybe, you are upgrading your desk phone to something more modern and more user-friendly!

I would be lying if I said I didn’t want to finish this blog writing about all …

One phrase that you might find popping up more and more these days is “Bring your own device.” As an acronym, or VoIPism, this is also known as BYOD. While this VoIPism has been around for almost a decade, it is more relevant today than ever before. The term is simple. Bring your own device, and it means exactly that.

More and more businesses are allowing employees to use their own devices at work. In fact, more and more businesses encourage it! By employees using their own laptops, tablets and smartphones, this not only cuts costs for businesses, but it allows employees to bring their office with them, wherever they go!

No matter if you are working from home, traveling, or vacationing on a sand …

These days it seems that conference phones are becoming more and more flashy. Some of the newer conference phones that I’ve seen remind me of spaceships, or at least something that you would expect to see on the Star Trek Enterprise.

Even with all the bells and whistles these new conference phones have, it can be easy to sometimes overlook the basic things that a phone can do.

Let’s take the Polycom RealPresence Trio 8800 for example:

RealPresence Trio 880

This conference phone is really awesome, and with a price point of just under $1,200 – it should be. This thing has everything from video calls, recording audio calls and content sharing to being able to connect to Bluetooth devices like laptops and tablets. All of these features, …

Big news has come out of Digium headquarters in Huntsville Alabama last week as they have announced the upcoming release of their new IP phone, the Digium D80. This is Digium’s first all-touch phone that is sleek in design and packed with features.

d80The phone is basically a 7-inch, high definition touchscreen tablet. While this phone has the normal features like HD voice, headset, and speaker functions, we thought one of the phones most impressive abilities is that it can scroll up to 100 BLF keys. The phone can display 20 BLFs at a time, which is impressive in itself, but the fact that you can have up to 100 is something that we feel will separate this phone from the rest of …

Workdays can get pretty overwhelming at times, so if there is any help we can get to ease some of the stress that comes with a 40 plus hour work week, we’ll take it!

Help can come from anywhere around the office, whether it’s from a coworker, a certain computer program, or even something as simple as a stack of sticky notes. But, what if I told you that you may have some shortcuts laying around your desk that you are overlooking?

In fact, there may be one shortcut inside your phone that can speed up the dialing process. It may seem small, but if your job requires you to make numerous outcalls, then you might want to want to take advantage.

grandstream-gxp1760The phone feature …