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Recent posts by Steve on VoIP Insider

If you are one of the many people who handle an overwhelming amount of incoming calls for a living then you can understand that sometimes what your phone comes with, it’s always enough.

Every now and then we think of how much easier our jobs would be if we just had a little extra help. An example would be having two monitors on your desk instead of one. Another might be having your own stapler instead of having to walk to the printer every time you needed to staple something.

All of these things are nice to have, and sure, they would help make our lives easier. But, the reality is that we can probably still do our daily tasks even without them. And if …

If you are looking for new office phones but are keeping a budget in mind, then the new Fanvil X2P should be on top of your list.

This new release comes with everything you’d expect from a high-end model VoIP phone, for the price of an economy phone. And it looks great too!

One of the coolest things I’ve seen in a long time is that Fanvil actually swapped out the handset on this phone and gave it the ability to use a footswitch to answer and end calls! I feel like this is something that has not been done before and would be a great fit for a call center environment!

If you need more convincing, just watch this short video we put together …

In the past, I have written blogs about the importance of customizing your workplace. One of the best ways to do this is bringing in pictures from home, and even changing the wallpaper on your deskphone!

This process usually falls into the category of “basic” when dealing with most IP phones, and the same goes for the Yealink CP960. The only difference is this is a conference phone, and not like;y to be on your desk!

What I thought was cool is that even though this is a conference phone, and most likely to be used by several different people around the office, it is still fully customizable. Everything from the wallpaper to the ringtone to so much more!

For this blog, we will …

It is hard to imagine a job that doesn’t need a phone. There are an endless amount of different and unique jobs our there, but I’m pretty sure every one of them, one way or another, needs a phone in some capacity of the business.

For this blog, I want to focus on the jobs that are not set in a cushy air conditioned office. Instead, I want to talk about the jobs that need wireless phones, or better yet, wireless VoIP phones.

What is the first job that comes to mind when you think of wireless phones? For me, I immediately thought of a construction job. Because construction can get messy, I would also have to assume that the wireless phones they are using …

Here at VoIP Supply, we know how important our customers are to the success of our business. That is why we ensure the best possible customer experience that we can deliver.

One of the things that can be a bit difficult to understand is the Return Merchandise Authorization (RMA) process, in fact, it is one of the things we get asked the most when it comes to returns.

Since there are so many of you inquiring about the RMA process, and because it’s important, we decided to put this video together for you! Just follow these quick and easy steps and you will be on your way to creating an RMA in no time!

Note: A return merchandise authorization (RMA) is a part of the …

It is hard to imagine life without Caller ID. I know I am not alone when I say that I barely know anyone’s actual phone number anymore. Once they are added to my contact list, their name is all that matters.

These days, the same can be applied to your desk phone at work, with the power of VoIP technology, you are able to use your desk phone just like you would use your personal cell phone.

Most of the time, these phones have just about every feature your cell phone has, and in some cases, even more features! I have written past blogs about IP phones having cameras, recording video, and even custom ringtones in the past, so I know the possibilities are basically …

The world is full of millions and millions of jobs. A lot of those jobs are very different from one another but it’s also fair to say that a lot of those jobs are similar or at least look similar.

There can be tons of jobs that involve a desk, a computer, and a phone, but that doesn’t mean the people sitting at those desks are all doing the same work. Sometimes we need different programs on our computers, and sometimes, we even need our phones to do different things.

By now I’m sure you are all aware of what desk phone can do these days with the power of VoIP, so I won’t get into the fancy-pants features that some people need, or want, …

Switching to VoIP can come with a lot of questions. There are always many things to consider, and sometimes important things can slip through the cracks.

At VoIP Supply, our experts are here to help you understand and craft the perfect VoIP solution. They have over a decade’s worth of knowledge and experience in the industry and can make any transition to VoIP, a smooth one.

While we are just a phone call away, we thought it would be cool to put this video together for you to consider one extremely important factor that is often overlooked. Your Local Area Network! Can it handle VoIP calls? Find out now!…

WiFi phones are becoming all the rage in the VoIP world these days. If your business uses VoIP service then chances are you have a WiFi phone somewhere in your building.

As I have said in past blogs, WiFi phones are especially useful for warehouses and medical facilities because of their ability to carry them wherever the job takes you. Most WiFi phones have decent range on them, but through in a WiFi access point or two, and you can really go wherever you need in your office and always be able to answer the phone.

While these sound awesome (because they kind of are) they are by no means a ‘plug-and-play’ phone right out of the box. There is some configuring that you will …

Having visitors drop by the office is nothing new at VoIP Supply, and last week we got to spend the day with SimpleWan’s OEM Manager, Josh Haselhorst.

Josh started off the day by leading some extremely valuable training sessions for our Sales and Marketing Team. Then we were able to enjoy a delicious lunch! Somewhere in between all of the action, we were able to steal Josh away for a quick interview to give you a preview of what they have to offer and what the upcoming webinar will be focused on.

Josh was able to sum up the SimpleWan mission and give some insight on how great it has been to partner with us here at VoIP Supply!

Please check out the interview above, …