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Recent posts by Steve on VoIP Insider

When it comes to choosing a VoIP service provider, there can be a lot of questions.  Just a quick check online will show you there are more options than you thought possible!  That’s why it’s important to keep a clear head and focus on the most important things.

There are a lot of things to consider.  Not just about your future VoIP provider, but about your business too.  We felt that this topic absolutely needed a video, and we delivered!

So, take a minute and check out some of the most important things to keep in mind when choosing your provider.  And always remember, if you still have questions or just can’t seem to find the answers, you can always give us a

There has been a lot of buzz surrounding Sangoma’s SIPStation and FAXStation lately, so we figured we’d make a video!

There are and will always be tons of decisions when it comes to choosing who you want to handle your VoIP Services, and we understand that at VoIP Supply. That’s why we created the CloudSpan MarketPlace! Between CloudSpan and our knowledgeable staff of solutions consultants, shopping around for VoIP Service has never been easier. But then we came across Sangoma’s SIPStation, and well, it got even easier.

As time moves on there are always going to be innovation and changes when it comes to VoIP, and right now SIPStation seems to be paving the way with their powerful features like trunk groups and concurrency …

When it comes to using your VoIP Phone at work, it can be very beneficial to know all the ins and outs.  What do I mean by that? I mean that your VoIP phone can do more than just answer calls, and dial calls.

Depending on your job description, there are often things that your VoIP phone can do that can help aid you in your daily work, and sometimes, these things can be hidden!  What do I mean by that? I mean that sometimes a button can do more than what it is labeled for.

In the past I had written a blog talking about all of the things an arrow key can do other than navigate through your phone’s interface.  This blog is

I don’t know about you, but sometime I sit and think about all of the electronic devices that I own, and then I wonder how much more they can actually do other than what I use them for.

I know that there are a lot of people out there like me. People that use their devices for their basic features and never really bother maximizing their potential. And then there are people who learn the technology inside and out, utilizing every single feature that is offered.

When I use the term “electronic device”, of course I mean your tablet, your cell phone, your laptop, and even (spoiler alert) your VoIP deskphone! Based on experience, I know that there are a lot of features that your …

Everyone remembers the old days before VoIP when PSTN lines ruled the business telecommunication world.  PSTN lines were, let’s just say, a lot less advantageous than what we have today.

One thing we can all remember is putting people on hold. We can still do this today with VoIP, but now there is something more advanced called Call Parking.  This has the same concept of placing a call on hold but gives you more options.

What Is Call Parking And How Does It Work?

In this video, Marc Spehalski will not only talk about the differences between Call parking and putting someone on hold, but he will also demonstrate Call Parking in action using FreePBX!what-is-call-parking

Do you use Call Parking? Let us know in the

Last week we were able to attend this year’s Grandstream partner conference, and needless to say, it was a blast. We were able to take in the sights and sounds of Boston, Massachusetts, as well as catch a Red Sox game and even a boat ride on the Spirit of Boston!

This is one of the premier opportunities to network with fellow colleagues in the VoIP world, and also get an inside look at what Grandstream has in store for 2018. We were not disappointed!

We were able to get our hands on several new products that are expected to roll out in the very near future. One of our favorites would have to be Grandstream’s new, and first ever, WiFi phone! The WP800. This …

Choices, choices, choices. Everyone loves choices. Can you imagine a world where the only flavor of ice cream was vanilla? Or the only place to go out to eat was McDonald’s? Yeah, no thanks.

Having choices is one of the things that makes life great, it is a privilege, but having choices when it comes to the things we do every day, is an important necessity. For example, your job!

We go to work almost every day, and for most of us, it’s filled with the same tasks. Maybe moving your weekly meetings to different times can erase some monotony, or changing the order of your tasks can maybe help make things up. Anything to keep things fresh! Einstein once said that insanity is doing …

We have to spend a lot of time at work. For some of us, that means traveling or even staying at home to work. For the rest of us, we are typically stuck in an office or cubicle.

Because we spend so much time in our “area”, I think one of the most important things to maintain at work is your comfort level. This can be pretty simple to achieve. Getting new office chair, a rolling mat underneath you, maybe a picture on the wall.

All of these things can make us more comfortable, but I also believe that having the freedom to use your deskphone however you want can not only bring a certain level of comfort, but it also can make things easier …

If you have a desk at work then chances are you have a phone on your desk. The kind of phone that is on your desk probably has a lot to do with what your job position and duties.

If you are working in a call center, then odds are you have an entry level phone that is equipped with just enough to get the job done. If you hold an inside sales position then you might have more of a mid-range phone. Perhaps something with programmable BLF keys or HD voice etc.

When you start to get into a job position that has an executive role, then you might have a use for a more high-end phone. A phone that is packed with features …

Whether you are new to VoIP or have been using VoIP for a while, it is pretty easy to say that you are constantly learning new things. Maybe it’s something that you overlooked or maybe it is just keeping up with the latest technology. Either way, no matter how insignificant or major, you can never know everything there is to know about VoIP.

For this blog, I wanted to go over something that might fall more towards the “insignificant” side of things. Seeing as this is a basic how-to blog, it seems fitting. On top of that, believe it or not, we get a ton of calls here at VoIP Supply asking about this simple feature.

What is it you ask? It’s Do Not Disturb! …