Tag Archives: ip phones

5 Questions from our Grandstream UCM6200 & GXP Phones Webinar

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Are you interested in the Grandstream UCM6200 or other versions of the UCM? These Grandstream IP PBX appliances offer secure and reliable service at an unprecedented price without any licensing fees, cost-per-feature or recurring fees. During our previous webinar with Grandstream, we received a lot of great questions about the UCM appliances and we want to share with all of you who may have the same questions!  

Grandstream UCM6200 & GXP Phones Webinar Q&A

Question 1 Can an Avaya phone be configured to work with the UCMs?

Answer: All our devices are SIP-based devices so any devices that support the SIP protocol should work with the UCM. Some features might not work because they were designed to work with Grandstream devices only but in terms of the functionality, it should not be a problem.

 

Question 2 What about an Active Directory or some other directory client on the UCMs?

Answer: Yes, you can use the Active Directory on either the UCMs or on the GXP phones.

 

Question 3: How do we set up Affinity desktop client?

Answer: After downloading the application through the “Resources” section of any GXP phone’s product page on Grandstream.com, you can choose Simple, Advanced or Discovery setup mode. Each provide convenient configuration possibilities to any deployment.

For more information about Grandstream Affinity, download the Grandstream Affinity brochure and the User Guide here! Or call our VoIP Specialists at 1-800-398-8647.

 

Question 3: Does Grandstream have training available in South Africa?

Answer: Not that I am aware of. You can reach out to our help desk and select the region when you open a ticket in the system and we will get back to you with a more accurate answer.

 

Question 4: The Grandstream 6510 UCM had a USB port, do other UCM models have that too?

Answer: That is correct! All the UCM models come with a SD card port for external storage and a USB port that you can use.

 

Question 5: Is there a Cloud version of the UCM6200?

Not as of right now, all the UCMs are IP PBX appliances, not in the cloud yet.

More Questions? Contact our VoIP Solutions Consultant, Joe Shanahan, at 716-531-4316 or jshanahan@voipsupply.com!

Digium A-Series Review: Affordable, High Quality IP Phones

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Digium’s A-Series is a line of Asterisk-based deskphone systems designed with high-quality components. The A-Series includes 4 IP Phones: the A20, the A22, the A25, and the A30. Each model includes a full-color display, HD Voice, and multi-line functionality. Let’s take a closer look at them with Marc in the video below:

Entry Level A-Series VoIP Phones: The A20 vs The A22

Digium A20 IP Phone is an entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports. If the phone is going to be standalone, the A20 is all you need for any kinds of voice communication.

  • 2.8 inch backlit color LCD display
  • 2 line appearance keys
  • 1 feature key
  • 4 context-sensitive soft keys
  • 5-way navigation controller

The Digium A22 is another great choice for entry-level professionals. Very similar to the A20, the A22 supports  2 line registrations, 1 feature key, a 2.8-inch full-color display, and PoE. The main difference between the two entry-level phones is that the A22 supports a Gigabit port while the A20 only supports a 10/100 port. If you are connecting your PC to your phone, you will want to consider the A22 Gigabit IP phone!

  • 2.8 inch backlit color LCD display
  • 2 line appearance keys
  • 1 feature key
  • 4 context-sensitive soft keys

 

Mid-Level Professional VoIP Phone: The A25

If you are looking for a mid-level VoIP phone with more support, the A25 Gigabit phone can fit in just right! The A25 also gives you a Gigabit port like the A22 but it comes with a couple more advanced features. The A25 comes with 4 line registrations, two full-color displays, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, PoE, and 10/100/1000BASE-T network ports.

  • 2.8 inch backlit color main LCD display
  • 2.4 inch backlit color BLF screen LCD display
  • 4 line appearance keys
  • 6 Rapid Dial keys, up to 30 BLF entries
  • 5 feature key

Executive-Level, Gigabit VoIP Phone: the A30

Now let’s move on to the top level VoIP phone of the A-Series – the A30. Designed for executive-level users, the A30 offers a 4.3-inch full-color display which is a little larger than other predecessors, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and also 10/100/1000BASE-T network ports.

  • 4.3 inch backlit color LCD display
  • 6 line appearance keys
  • 10 Rapid Dial keys, up to 45 BLF entries
  • 7 feature key
  • 4 context-sensitive soft keys

Check out a summary chart of the Digium A-Series phones:

See Digium A-Series Datasheet

See Digium A-Series User Guide

So there you have it! The Digium A-Series phones are attractive, professional looking VoIP phones built specifically for Asterisk. You won’t want to miss them! Check out the product page to learn more or call our VoIP experts at 1-800-398-8647 today!

Do you have one of these A-series phones? What do you think about Digium’s new A-Series phones? Share with us!

Shop the A-Series

Refurbished IP Phones: Quality and Affordability

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Here at VoIP Supply, we strive to always stay on top of our customers’ needs and on top of the voice over IP market finding solutions and providing excellent service. Following this motto, we have become a leading VoIP hardware retailer in the United States and worldwide working with industry leading manufacturers. We also offer VoIP services in partnership with major service providers. One thing that sets us apart is our successful venture in our Refresh program in which we sell refurbished VoIP equipment to customers who are looking for a quality solution but that have a tight budget.

Refresh Manager Mike Rehac expressed his thoughts on the roots of Refresh by saying,

“Our “Refresh” line was created because we wanted to meet the need for a low-cost alternative to new equipment while differentiating ourselves from the used and crummy product offerings being by our competitors.”

Refresh equipment goes through a 10 step reconditioning process that includes examining the products we take in, upgrading those products to the latest firmware, setting to defaults so that the new user can configure the setting as they please, cleaning the products and repacking the products in new boxes and bubble wrap. The products come looking, working and smelling like new.

The great thing about Refresh is that all the products come with a six-month guarantee that can be extended to an additional six months for a small fee. Customers can have peace of mind knowing that if anything were to go wrong with the product(s) they would be taken care of.

Watch the video below to  learn more about the Refresh process!

Check out our featured Refresh picks of the month!

Polycom VVX 410

The Polycom VVX 410 supports 12 lines and has a 3.5” color LCD display with intuitive controls to applications.

This productivity-enhancing IP Phone allows you to set up meeting reminder, receive alerts and access the instant messaging/presence status right on the phone’s display.

Top features for the VVX 410

  • 3.5″ TFT (320 x 240)
  • 12 lines or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX410 )
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
    4-way navigation cluster with center “select” key
  • Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
  • Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

VVX 410 Datasheet

Polycom VVX 500

Polycom VVX 500 VoIP Phone

The Polycom VVX 500 is an IP Phone designed for managers and employees that need a tool that keeps up with their multitasking. The VVX 500 complements the user’s desktop computer by acting as an interface to the applications via its touch-screen display.

Top Features for the VVX 500:

  • 3.5” (9-cm) TFT (320 x 240)
  • Up to 12 line appearances
  • Immersive capacitive touch UI
  • Streaming media video playback
  • Video conferencing via external USB cam (coming post FCS)
  • Full Browser (Webkit)
  • HD Voice up to 14KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100/1000
  • 2 x USB 2.0 host
  • “Green” – low power
  • Hard Keys: 12-key keypad, home, speaker, mute, volume, headset
  • Supports expansion modules
  • Headset and Accessories: RJ9 wired headsets, Wireless connectivity via electronic hook-switch, read headset, Tech bulletin
  • USB-wired headsets
  • Wireless USB headsets

VVX 500 Datasheet

Yealink T42G

The Yealink T42G is a mid-level business phone that supports 12 lines and is equipped with productivity-enhancing features to help the user do more with less effort during the day.

Top T42G Features:

  • 12 Line Appearances
  • Dual-port Gigabit Ethernet
  • Yealink Optima HD Voice Supported
  • Up to 12 SIP accounts
  • Full-duplex hands-free speakerphone
  • No expansion module support
  • RJ9 Headset Port
  • 2.7″ 192×64-pixel backlit Graphical LCD
  • Wall mountable

T42G Datasheet

To learn more about Refresh or for questions or to inquire about selling your old VoIP equipment, contact Mike Rehac, Refresh Manager at miker@voipsupply.com

Mitel Announced the Integrated Portfolio for North America

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January 29th – A quarter after its acquisition of ShoreTel, Mitel® announced their rebranded and integrated portfolio of Cloud and on-premise solutions for the North American market.

This new portfolio is designed to offer their North American customers the best path to the Cloud for access to advanced applications and the latest technology and to provide on-site portfolio with maximum choice, flexibility, and reliability.

“Mitel’s product portfolio has never been stronger. It offers a complete technology menu to choose from with the right combination of cloud and on-site solutions that really gives us the freedom and flexibility to customize solutions that make sense for our customers,” said Matt Pingatore, Chief Executive Officer, Packet Fusion.

Mitel is a global leader of business communication solutions provider that delivers simplicity, reliability and high-end communications and collaboration. Mitel’s flagship solutions for the North American market include:

Retail UCaaS Solutions

  • MiCloud Connect (previously ShoreTel Connect CLOUD) with Teamwork and Contact Center
  • MiCloud Flex (previously Mitel MiCloud Enterprise) with MiCollab and MiCloud Contact Center

On-Site Solutions

  • MiVoice Office 250 with Phone Manager applications
  • MiVoice Connect (previously ShoreTel Connect ONSITE) with Connect UC and Contact Center
  • MiVoice Business with MiCollab and MiContact Center Business

Same Great Aastra IP Phones Now by Mitel!

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As you may know, Mitel completed the acquisition of Aastra in 2015 to offer best and most complete communications solutions. Now all Aastra IP phone nameplates are replaced completely by Mitel’s name.

Wait, what? Then, what has changed?

Same Great Aastra IP Phones by Mitel

The Mitel rebranded IP phones may look slightly different from the old Aastra VoIP phones, as most products have been updated, however, the quality and functionalities have been maintained and even enhanced with it’s transition to the Mitel label! Your satisfaction is assured.

Mitel’s VoIP phone systems cover a range of VoIP phones, conference phones, and peripherals suited for the business of all sizes. They offer a comprehensive line of VoIP devices, from entry-level to enterprise IP phones and a wide range of handsets and conference units. Their IP phones are interoperable with today’s leading VoIP phone systems such as Asterisk, FreeSWITCH, trixbox, Switchvox and more.

Why buy Aastra/Mitel Phones?

  • Offers a versatile line of IP phones with robust functionality for any size office environment
  • Produces phone expansion modules that  support up 28 programmable keys per unit
  • All phones are wall mountable in order to provide variety of usage
  • VoIP Supply stands behind the quality and dependability of the Mitel brand

SEE MITEL PHONES

How To Connect The Grandstream GXP1760W To Your WiFi Network

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As time goes on, so do advancements in VoIP technology.  One of the latest things we’re seeing now is IP phones coming equipped with WiFi capabilities.

This is something that has been around for a little while now but becoming more and more standard on your average VoIP Phone.  We welcome this addition because it is extremely useful and also, kind of cool.

One phone in particular that comes to mind when talking about VoIP Phones and WiFi is the GXP1760W.  Normally, when you think of a WiFi phone, you would think of something wireless, but not this phone.  This is a classic IP deskphone.

There is a possibility, if you have this phone on your desk, that you didn’t even know it was WiFi capable! If that’s the case, your next question is definitely going to be “how do I connect it?”  Well, it’s simple! Just follow these easy steps:

  1. Using the keypad, on the LCD menu, navigate to System > Network > WiFi Settings
  2. Select “Scan” and your GXP1760W will automatically start scanning within its range
  3. A list of WiFi networks will be displayed.  Select the desired network, and if required, enter the correct password to connect

And that’s it! Your Grandstream GXP1760W IP deskphone will now be connected to your WiFi network!  If you need some reassurance that it has successfully connected, look for the WiFi logo to display on your LCD menu.

Do you have the Grandstream GXP1760W on your desk? If not, what do you use? And does it have WiFi? Put your answer in the comments, we want to know!

Furnish your home or office with Refresh IP Phones before the year ends!

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VoIP Supply has used inventory of popular IP Phones that are guaranteed to work as new.  Take advantage of the great models in stock before they deplete.

 

Yealink T46G

The T46G has features that are ideal for an executive user. HD display, support for Gigabit Ethernet, EHS and USB as well as programmable keys are just a few of the perks of this IP Phone.

Quick Features:

  • 4.3″ 480 x 272-pixel color display with backlight
  • Dual-port Gigabit Ethernet
  • Built-in a USB port, support Bluetooth headset (Through USB Dongle)
  • Up to 6 SIP accounts
  • Paper label free design
  • PoE support
  • Headset, EHS support
  • Supports expansion modules

Datasheet

 

Grandstream GXP2170

The GXP2170 is a 12-line enterprise level phone with a 4.3-inch color LCD display. You can program up to 48 digital on-screen speed dial/BLF keys. With advanced security protection and broad interoperability with major third-party SIP devices, the GXP2170 is a great choice.

Quick Features:

  • 12 lines
  • Gigabit
  • Built-in Bluetooth
  • HD Audio
  • Built-in PoE
  • EHS Support
  • USB Port

Datasheet

 

Polycom VVX 400

Polycom VVX400The VVX 400 is a mid-range IP Phone that boasts top features and offers full-duplex conversations with echo cancellation and background noise suppression. The VVX 400 is Skype for Business compatible, users can enjoy productivity tools such as managing their Microsoft Exchange Calendars, receiving meeting reminders and alerts and accessing the corporate directory right on their phone display.

Quick Features:

  • Dual 10/100 RJ45 Ports
  • RJ9 headset port
  • Electronic hook switch capable
  • Hearing aid compatible (HAC) hand
  • Built-in auto sensing IEEE 802.3 af Power over Ethernet

Datasheet

Refresh products are certified to work well and come with a 6-month guaranteed that customers can extend upon request. For more information about Refresh, the phones featured above or inquiries about different IP phone models, please call 1-800-398-8647.
Show Me More Refresh Products!

Sangoma Released New s705 IP Phone with Large Color Display with Wi-Fi & Bluetooth Support!

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It doesn’t matter if you are an entry or executive-level user, Sangoma’s s-Series IP Phones always have the solution that can fulfill your business demands. Especially if you are a FreePBX and PBXact user, you know how easy and fast it is to deploy Sangoma’s IP phones with your system.

sangoma-logoNow, Sangoma is going one step further to roll out the new s705 that will take their executive-level users to the next level. Let’s check out what it is all about!

Large Color Display with Wi-Fi & Bluetooth Support

The new s705 is a 6 SIP accounts IP Phone that boasts a 4.3-inch full-color display and Wi-Fi & Bluetooth connectivity. Targeting exective-level users, the s705 IP phone really draws everyone’s attention with its enhanced network connectivity with Power over Ethernet (PoE), Wi-Fi and Bluetooth support that allows you to enjoy a completely cable-free setup with your headsets and other devices!

And, of course, just like other Sangoma IP Phones, the s705 is designed to work seamlessly with FreePBX and PBXact and it is ready to work right out of the box – True Zero Touch Configuration.

Quick Facts:

  • 6x SIP Accounts  s705
  • Wi-Fi & Bluetooth Support  
  • Full Duplex Speaker Phone  
  • 5-way Conferencing  
  • 4.3 Inch Full-Color Display  
  • 45 Programmable Soft Keys  
  • Dual Gigabit Ethernet Ports
  • Optional Annual Support & Software Maintenance Plans

Download the s705 datasheet

The s705 IP Phones are now available at voipsupply.com. For more information, visit our website or simply call one of our VoIP experts at 1-800-398-8647 now!
Shop s705 IP Phones

Snom: Reliable IP Phone solutions with peace of mind

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snomSearching for an affordable and reliable phone solution? Look no further. The Snom suite of phones has everything you and your business will need.

With a long list of compatible service providers and SIP-based product offerings, you are sure to find what you need. Best of all, unlike the competition’s standard 2-year warranty, Snom offers a 3-year advanced warranty for all Snom desk phones! Snom will send you a new advanced replacement should your phone fail. Ideal, worry-free solutions for all businesses!   

 

Highlighted Snom Suite of Phones

Corded IP Phonessnom1

  • The Snom D712: a 4 SIP accounts desk phone for small or large scale deployments with five programmable keys and built-in LEDs
  • The Snom D725: a Gigabit VoIP phone with 18 two-color multi-purpose LED keys
  • The Snom D715: a 4 line Gigabit VoIP phone that includes wideband HD audio, PoE, and a USB port for for use of USB headsets, the D7 expansion module or WiFi.
  • The Snom D765: a high-resolution color display with 16 LED function keys and wideband audio. Enabled with USB connectivity, 12 SIP identities, and built-in Bluetooth-compatibility
  • The Snom D745: a 12 SIP Phone featuring two high-resolution displays, 12 SIP identities, Gigabit Switch, USB port and Wideband audio.

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  • The Snom M85: a ruggedized DECT handset with shockproof, splash-proof, and dust-proof capabilities
  • The Snom M65: a DECT wireless handset that can be paired with the Snom M700 DECT base station to offer increased mobility and freedom to users
  • The Snom M700 DECT Base Station: an indoor multi cell base station connects to your IP PBX and acts as a SIP endpoint device while giving DECT signalling to up to 30 snom SIP DECT handsets

See all Snom phones here!

Snom VoIP phones combine state-of-the-art hardware with proven Snom SIP software. On most models of Snom VoIP phones, you have the ability to add a Microsoft Skype for Business license for full compatibility. (See the latest Snom firmware, Snom firmware  8.9.3.60.)

 

Why buy Snom phones?

  • Easy to deploy and configure, including mass deployment support, auto firmware upgrade and configuration, self-diagnostics (one click SIP trace), and a web interface for local/manual configuration
  • Supports Power over Ethernet (PoE), IP PBX, hosted IP telephony, Bluetooth, and wireless
  • Ideal for small/medium business and enterprise level offices
  • 3 year advanced warranty

Shop Snom IP Phones

VoIP Supply’s Refresh IP Phones are a Win-Win Solution

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Do you need a basic desk phone that is reliable and offers clear call quality? We’ve got it with Cisco’s SPA303G. (See data sheet)SPA303g

Are you in need of an IP Phone for a Gigabit network? We’ve got it with our Polycom IP 335.

Polycom-SoundPoint-IP-335-small

Perhaps you are looking for a phone with enhanced features and touch-screen display for the management-level user? We have you covered with Polycom’s VVX500. (See data sheet)

polycom-vvx500

What is the one thing all of these phones have in common? They are part of our Refresh line. Refresh is our line of refurbished, gently used products that allow users to buy products that work as good as new, but cost significantly less. If you are also looking to get your hands on your desired quality phone without breaking the bank we have you covered with Refresh!

There are many IP phones to choose from. One top pick is the Polycom IP560. Featuring built-in IEEE 802.3af PoE and dual-port Gigabit Ethernet the IP560 makes it a breeze to deploy and offers savings on cabling expenses. The IP560 supports 4 lines and HD Voice for clears. (See data sheet)Polycom IP 560

If you are needing is a conference phone the Polycom IP7000 is a great option for executive offices, conference rooms, and boardrooms. The IP 7000 is flexible and expandable and features full-duplex technology and echo cancellation so that you won’t experience any distracting drop-outs or reverberation. (See data sheet)Polycom IP7000

Refresh products are cleaned, inspected, updated to the latest SIP Firmware and lab tested to prove operational. To learn more about the Refresh products presented here or any other product, contact our VoIP experts at 1-800-398-8647.