Feb. 14th – Valcom, a leading provider of emergency communication and VoIP paging system, acquired Keltron Corp., a provider of life-safety event management systems for colleges, university campuses, healthcare centers, and more.

These two companies will share technology, experience, and engineering but operate separately. This will help both Valcom and Keltron expand their product portfolio to provide customers with combined technologies.

“More resources will further the development of state-of-the-art systems that distribute the right message to the right people at the right time,” says Valcom CEO and Owner John Mason. “Both companies are committed to meeting customer and partner needs with the latest in technology as it pertains to life safety communication solutions.”

Communication has been playing an important role in healthcare and education industries. We are excited to see how these two companies will work together and bring more values to the customers!

2018 is a new year, and the VoIP industry is already starting off with a rather sizable change.  Once finalized in the first quarter of 2018, Polycom will have officially acquired Obihai Technology! This is a big move for Polycom and Obihai specializes in hardware and software for VoIP phones.

It will be exciting to see what Polycom has in store for the future, and it is making everyone wonder exactly how many more of acquisitions we’ll be seeing this year!

In this episode of the VoIP News Update, VoIP Supply Marketing Supervisor Mary Cheney also covers what you need to know about this years ITEXPO!  VoIP Supply will be there February 13th – 16 at booth #428! If you plan on stopping by, don’t forget to say hi!

And lastly, on The VoIP News Update, Mary covers some important details on Sangoma University.  If you are thinking of becoming a VoIP reseller, or if you already are but have not looked into Sangomas product portfolio, then you will want to pay attention!

We want to hear from you! Are you a certified member of Sangoma University? Will you be at ITEXPO 2018? Do you think Polycom made the right decision by acquiring Obihai? Let us know, below!

January 29th – A quarter after its acquisition of ShoreTel, Mitel® announced their rebranded and integrated portfolio of Cloud and on-premise solutions for the North American market.

This new portfolio is designed to offer their North American customers the best path to the Cloud for access to advanced applications and the latest technology and to provide on-site portfolio with maximum choice, flexibility, and reliability.

“Mitel’s product portfolio has never been stronger. It offers a complete technology menu to choose from with the right combination of cloud and on-site solutions that really gives us the freedom and flexibility to customize solutions that make sense for our customers,” said Matt Pingatore, Chief Executive Officer, Packet Fusion.

Mitel is a global leader of business communication solutions provider that delivers simplicity, reliability and high-end communications and collaboration. Mitel’s flagship solutions for the North American market include:

Retail UCaaS Solutions

  • MiCloud Connect (previously ShoreTel Connect CLOUD) with Teamwork and Contact Center
  • MiCloud Flex (previously Mitel MiCloud Enterprise) with MiCollab and MiCloud Contact Center

On-Site Solutions

  • MiVoice Office 250 with Phone Manager applications
  • MiVoice Connect (previously ShoreTel Connect ONSITE) with Connect UC and Contact Center
  • MiVoice Business with MiCollab and MiContact Center Business

January 4th, 2018 – Polycom announced that they have signed a merger agreement to acquire Obihai Technology, Inc, a VoIP audio solutions innovator based in California’s Silicon Valley.

Polycom is a multinational corporation that develops video, voice and content collaboration and communication technology. After completion of this strategic acquisition, Polycom expects to broaden their solutions portfolio to add the cloud-based capabilities and Analog Terminal Adapter solutions.

Obihai Technology specializes in developing software and hardware for VoIP endpoints. Their innovative development team will add great value to Polycom to compete in the global voice market. The acquisition is expected to close early in first quarter of 2018.

“Sangoma Technologies (the parent company of VoIP Supply)  always admires watching other North American based businesses growing both in revenue and product portfolio through organic growth and Acquisitions after completing 5 of them in 5 years ourselves,” said Tony Lewis, COO and General Manager of Sangoma. ”The acquisition of Obi by Polycom appears to be a great strategic fit and we look forward to seeing where the newly combined companies have to offer.”     

“I have personally had a good relationship with Obi over the years through the FreePBX project and always admired the product and people at the company and we congratulate Jan and the whole team on a job well done.  I think this is just a start of a busy 2018 of Mergers and Acquisitions in the VoIP and Telecom space and we will see many more of these in the upcoming weeks, months and quarters announced so stay tuned for a fun 2018.” said Tony Lewis, COO and General Manager of Sangoma

It’s always good to see more North American companies coming together and trying to figure out how to have broader product portfolio and be competitive in the global landscape. We are excited to see how the two companies collaborate and bring value to more customers in the near future!

Microsoft announced that they will discontinue Office Live Meeting completely by end of this year.

Live Meeting is a popular online collaboration and web conferencing service that empowers businesses to conduct the real-time and interactive presentation.

Migrating to Skype for Business & Skype

The company is planning to migrate all data and applications from Live Meeting into Skype for Business and Skype Meeting Broadcast. Most of the features that were seen in Live Meeting have already been migrated to Skype for Business and Skype Meeting Broadcast and there are some new upgrades available such as a larger attendee scale.

Live Meeting users are encouraged to begin transferring their system to other similar solutions no later than December 31st, 2017, at which time Microsoft will fully close the Live Meeting service.

You can find the guides for transitioning to Skype here.

Other Web Collaboration Options

There are a lot of easy web collaboration tools available on the market that will provide you with even better interactive video conferencing, shared drive, and team collaboration.

Check out more VoIP service features here to learn how you can keep your employees connected in one system, regardless of their location. Call one of our VoIP experts at 1-800-398-8647 to get a free consultation!

In our VoIP News Update Episode 10, we are covering the acquisition of Mitel and ShoreTel, Digium’s new E-Series appliances, and the FreePBX 14 Stable. Don’t miss it! Let’s check it out:

Mitel to buy ShoreTel for $430 Million

shoretel-and-mitel

Mitel is in the process of requiring ShoreTel for $430 million. All cash deal. This is Mitel’s second attempt to buy ShoreTel and the offer is less than the last attempt back in 2014. By acquiring ShoreTel, Mitel has almost doubled its UCaaS revenue to $263 million and there will be efficiencies achieved.

Digium Released its New Appliances: E-Series

digium-home-page-bannerTargeting small businesses, Digium released the E-Series appliances that are built with less operational complexity and better value at an even lower price. The Switchvox E-Series includes the E510, the E520, the E530 and the E540. With up to 500 users support and less weight/size that can fit right in your backpack, you will enjoy a more powerful solution at a lower cost. If you have used any of the Digium Switchvox appliances before, you will tell the differences right away! Learn more here.

FreePBX 14 Stable is Released!Sangoma FreePBX

After months of waiting, the FreePBX 14 Stable is finally available! This new version has four major updates to give you better user experiences and a more secure setup: Auto-update security releases, the Upgrading system in the GUI, New Calendar module, and Upgraded user control panel. To learn more about the changes and features in the FreePBX 14, click here!

That’s all for this VoIP News Update Episode! Subscribe to the VoIP Supply YouTube Channel to stay on top of VoIP news at all times. See you in the next episode!

vs_office1Amherst, NY – VoIP Supply’s office was featured by Buffalo Business First as a cool office in the Western New York area, highlighting its full-sized kitchen, the entertaining lounge area as well as the two gym areas with a shower!

Walking through VoIP Supply’s front door, a bowl of candies puts some smiles on the employee’s faces. Every Monday, the company starts with an all-staff meeting on the “lawn”, a bright green carpet that looks and feels like grass. Aside from discussing the business goals and performance, the employee of the week is selected to play a Plinko game for prizes including beer, gift cards, and paid time off.

After the office remodeling about two years ago, VoIP Supply’s workplace was brightened up with vibrant colors and posters that encapsulate the company’s five core values. On the second floor of the warehouse space sits the staff lounge with two gym areas, couches, TV set with gaming console as well as a shower for employees to use after a workout. The office is also pet-friendly which means employees are allowed to bring their pets to work.vs_office2

A full-sized kitchen with a double-sized steel fridge makes sure the employees have enough space to store their lunches and snacks. A full stove, oven, microwave, and toaster are also available at all times.

VoIP Supply’s office sets an example of great work-life balance and makes their employees feel comfortable coming to work every day.

“We work hard, and we play hard,” said Mary Cheney, VoIP Supply’s marketing supervisor. “We’re a family company, and having everything you’d have at home reinforces that.”

See the original Buffalo Business First post here.

Watch the video below to hear what VoIP Supply’s employees have to say about working at VoIP Supply!

About VoIP Supply

Established in 2002, VoIP Supply is known as a leading VoIP hardware and service solutions provider in North America, delivering valuable VoIP solutions for over 125,000 customers worldwide. Located in Amherst, NY with a full team of marketers, engineers, and salespeople, VoIP Supply also operates an office in Las Vegas to provide fulfillment services. To learn more about VoIP Supply visit www.voipsupply.com or call 1-800-398-8647.  

Unless you have been living under a rock, I’m sure you have heard by now that Toshiba is exiting the VoIP business. If you or your business are currently Toshiba customers then you probably were about to fall into a deep despair, that is until Mitel swooped in and saved the day!

Mitel recently confirmed that they have signed a MoU with Toshiba to transfer certain assets and support obligations to Mitel. This Memorandum of Understanding means that Mitel will be honoring Toshiba contracts and warranties, along with honoring past Toshiba quotes and maintaining what is left of Toshiba’s inventory. Doing this will ensure a clear and easy path for customers who will be transitioning over to Mitel.

mitel-and-toshiba

But if you are someone who is looking at this as a reason to try something new, there are other options out there. One popular choice that can replace your Toshiba system is Digium Switchvox.

Digium Switchvox is easy-to-use, feature-rich, and cost-effective. If that is not enough for you to consider, we are offering special discounts off the US MSRP for selected Switchvox appliances or Switchvox software downloads when sold to replace a Toshiba system. This promotion also applies if you are looking to replace your Avaya system as well!

In other news, Patton Electronics has released a brand new ATA called the SmartNode 101. This is a feature-rich analog telephone adapter that enables you to connect standard telephones and make VoIP calls using your broadband connection.

patton-101

These are easy to install and simple to use. The SN 101 is equipped with one FXS RJ-11 phone interface, and as for the size? These things are SMALL! You can really put this thing anywhere!

If you are just starting to look into VoIP, or looking to give VoIP a try without getting rid of your old telephone lines, then the SN101 is worth a look.

Lastly, we have one huge promotion that we have been running here at VoIP Supply that is coming to a close. Get one month of FREE VoIP service when you sign up through the CloudSpan MarketPlace!

spring-into-action

This is a great deal if you are in the market for VoIP service, but you can also use this to your advantage if you are a VoIP Service reseller! That’s right! You can use this promotion to offer your customers one month of free VoIP service as well! This promotion is ending June 30th, so make sure you take advantage while you still can!

And that is your VoIP News Update for June! If you haven’t caught it yet, check out our video as well! And don’t forget to subscribe to the VoIP Supply’s YouTube channel for all the latest in VoIP!

 

gds3710Things have been pretty busy over at Grandstream HQ as they have recently released a few new products! Grandstream has expanded their large VoIP catalog once again with the release of the GDS3710 IP Video Door System. This is an easy to manage surveillance solution that integrates with your IP communications and features a powerful 1080p video resolution!

gwn7000Grandstream also released the GWN 7000 Enterprise Multi-WAN VPN Router is a features-rich powerful tool for any business and can be shared across one or many different physical locations!

 

gwn7600Another new product released by Grandstream is the GWN7600 WiFi Access Point. This is a mid-level access point for small sized businesses or multiple floor offices and providers dual-band network throughput and expanded WiFi coverage range.

All of these products are available to order now!

As April is rapidly approaching, VoIP Supply is getting ready to exhibit at Channel Partners 2017 at the Mandalay Bay Convention Center in Mandalay Bay, Las Vegas! This will take place April 10th to the 13th and we will be focusing heavily on our Partner and Fulfillment Programs. If you are attending the show, please stop by booth 250 and say hello! We will be there to answer any questions you might have and we will also be giving away several Plantronics Headsets, so make sure you don’t miss out!channel-partnersAnd lastly, in VoIP News, VoIP Supply has hit a very special milestone as we are celebrating 15 years of business! It is an honor to work for VoIP Supply, and we have enjoyed solving problems and creating solutions for over 125,000 customers worldwide over the years. We are proud of everything the company has accomplished since 2002 and we look forward to the next 15 years!

15-years-anniversary

Big news has come out of Digium headquarters in Huntsville Alabama last week as they have announced the upcoming release of their new IP phone, the Digium D80. This is Digium’s first all-touch phone that is sleek in design and packed with features.

d80The phone is basically a 7-inch, high definition touchscreen tablet. While this phone has the normal features like HD voice, headset, and speaker functions, we thought one of the phones most impressive abilities is that it can scroll up to 100 BLF keys. The phone can display 20 BLFs at a time, which is impressive in itself, but the fact that you can have up to 100 is something that we feel will separate this phone from the rest of the pack.

fulfilment-by-vsThis episode of The VoIP News Update also covers VoIP Fulfillment by VoIP Supply. This service offers the shortest turnaround times, ordering and integrations, Provisioning and professional services, just to name a few. VoIP Supply has you covered on the west coast and east coast with warehouses in Las Vegas and New York. If you are a service provider, then you might want to look into Fulfillment by VoIP Supply today.

Lastly, in VoIP news, ITEXPO has wrapped up for the year in Fort Lauderdale Florida. VoIP Supply was exhibiting in the Asterisk World Pavilion and had tremendous success. It was an incredible turnout and we were able to introduce ourselves to brand new customers and interact with current customers alike.

With ITEXPO behind us, we are now switching gears to get ready for a successful trip to Las Vegas where we will be exhibiting at Channel Partners from booth 250. This year’s Channel Partners event will take place at the Mandalay Bay Convention Center and we expect to have a tremendous turnout. If you are interested in attending, check out VoIP Supply’s special offer here!channel-partner-banner