April 17th, 2018 – VoIP Supply, a leading VoIP provider in North America, has been awarded the Developers’ Choice Recognition by HostingAdvice.

Serving over 125,000 VoIP customers worldwide, the VoIP Supply team has been providing more than just a comprehensive catalog that fulfills your need for everything VoIP. The experienced team of VoIP experts provides outstanding customer service that’s unparalleled in VoIP industry.

“We have a large returning customer base, and we’re really proud of that,” said Mary Cheney, Marketing Supervisor at VoIP Supply “We’ve been able to maintain our employees because of the good working environment we promote here, and it all rolls on to our customer.”

Why Makes VoIP Supply Stand Out?VoIP Supply Logo

Click here to learn more or simply raise your phone to call one of our VoIP experts at 1-800-398-8647 today to learn more!

Paula Griffo, President and CFO of VoIP Supply, once again joined Telecom Reseller’s podcast to talk about the new launch of VoIP Supply’s rental program!

What is VoIP Supply Rental Program?VoIP Supply Logo

The VoIP Supply Rental Program is a Device as a Service (DaaS) rental program that gives VoIP Service Providers and VoIP Resellers the ability to offer customers the widest variety of VoIP Products all for one low monthly payment.

The new rental program offers customers new finance option with lots of advantages. Listen to the podcast as our president explains how rentals are different from leasing and all the benefits you should take advantage of!

“The rental, you have the option of just always paying that monthly low fee for the products but yet never owning them,” – Paula Griffo, President and CFO of VoIP Supply, “so that’s very appealing to some customers that they don’t want to hold the actual paper which affects their financial statements.”

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BUFFALO, New York – VoIP Supply, North America’s leading online VoIP solutions provider, has officially announced the launch of the VoIP Supply Rental Program in the U.S. market. The Device as a Service (DaaS) rental program gives VoIP Service Providers and VoIP Resellers the ability to offer customers the widest variety of VoIP Products all for one low monthly payment.

VoIP Supply has made the program fast and easy to apply, with a one-page application and approval within days. It allows partners to offer a complete VoIP solution including not only IP phones but IP PBXs, VoIP conference phones and much more from the top brands in the industry.

“The program is easy to apply for and implement, giving our customers a competitive advantage and allowing them to scale.” said Paula Griffo, President of VoIP Supply. “We are more than just a website. We are a team that is constantly listening to what our customers need to be successful in our very competitive industry. This is a program they wanted, so we went and built it.”

This rental program is simple and offers the most robust VoIP hardware catalog, that’s why it’s the best, in the industry. Click here to learn more about the program and how you can apply!
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The YouTube auto-generating closed captions are meant to help people with hearing issues understand the videos better; however, as of today, this cool feature is far from perfect and it has given our audience good laughs!

What do you think they are actually saying?

Now through April 20th, watch the video below to find out what the person is really saying and submit your answer in the form to be entered to win a brand-new Voyager 3200 UC!

One winner will be selected randomly out of the correct submissions on April 20th!


April 13th, 2018 – VoIP Supply officially released their new RenegadePBX Pro 75, a premise-based IP PBX appliance built for small to mid-sized enterprises.

The RenegadePBX Pro 75 supports up to 75 licensed extensions and 45 simultaneous calls. It is ideal for businesses looking to seamlessly integrate their VoIP phones, SIP trunks, and PSTN connectivity while improving team collaboration and productivity with advanced phone features.

A unique feature set:

  • Quick-Start Installation Wizard – easily get your PBX set up within just a few minutes
  • User Control Panel for Personal Administration – easy control of your personal experience from any device
  • Zero Touch Provisioning – auto-provision your IP phones using our Redirection Service and EndPoint Manager Module
  • Full Suite of Phone Applications – control functions and settings directly from your IP phones

Download RenegadePBX Pro 75 Datasheet Here!

The Pro 75 is now available on our site! Visit the product page or call our VoIP experts at 1-800-398-8647 today to learn how you can take advantage of this new VoIP PBX!
SHOP PRO 75!

I know what you’re thinking, “why wouldn’t I just join the Sangoma Partner Program through Sangoma?”  Well, we have the answer for you!

As we all know, VoIP Supply is the most trusted name in the VoIP industry, but that doesn’t just go for end users, it very much applies to resellers as well!

By joining the Sangoma Partner Program through VoIP Supply, you will still get your Sangoma partner level pricing, but the savings don’t stop there!  You will also save on shipping costs, and will gain the extremely valuable knowledge of a dedicated VoIP expert!

But don’t take my word for it, click the video above and let one of our VoIP experts tell you himself! Brian Hyrek has been with the company for over 10 years and has a wealth of industry knowledge.

Brian, as well as the rest of our team, will be with you every step of the way, helping you deliver Sangoma’s amazing products to your customers! It’s just what we do! And we’re really good at it too!

VoIP Supply is once again featured on Telecom Reseller podcast! This podcast was recorded at Enterprise Connect 2018. This time, our President and CFO, Paula Griffo, talks about what separates the VoIP Supply team from the competitors and highlights the whole dedicated VoIP Supply team with active interest in every sale, before, during and after every purchase.

During the podcast, Paula also explains how VoIP Supply’s reseller partner program and fulfillment program help VoIP resellers and VoIP service providers make efficient and accurate sales while offering a wider range of finance options to facilitate transactions.

She also highlights the new VoIP Supply Rental Program that will be rolling out in the next couple of weeks!

“We are there for the customer every step of the way,” says Paula Griffo, President and CFO, “The whole team of VoIP Supply works behind the scene really cares about their customers and cares about what they do.”  

Click to listen now to learn more about the VoIP Supply team!

400;”>Buffalo, New York, March 14th, 2018 – VoIP Supply, a leading VoIP solutions provider in North America, celebrates its 16th year anniversary with over 30 dedicated employees.

In the past year, VoIP Supply continually builds strong relationships with our partners, customers, manufacturers, and dedicated employees. Today, VoIP Supply has been recognized as not just an efficient website where our customers fulfill their VoIP needs, but a place where they grow their business with our dedicated VoIP experts, customer service, technical support, dedicated employees and resources behind the website.

Read more to learn about the VoIP Supply team!

See what our employees have to say about working at VoIP Supply:

“One of the reasons why it is rewarding to work at VoIP Supply is because we are able to volunteer to help Non-profit organizations. It is nice to see the look on their faces because they know we care.” Josephine Taibbi, Customer Service Lead at VoIP Supply

“Working at VoIP Supply has been extremely rewarding for many reasons. The people, the culture, and the consistent opportunities to help customers create solutions and solve problems with VoIP makes it all worthwhile,” said Joe Shanahan Senior VoIP Consultant, “ Having the most dedicated and knowledgeable people in the industry working for VoIP Supply has brought us to the top, and the company-wide commitment to being the best will keep us there.”

About VoIP Supply

VoIP Supply, LLC (https://www.voipsupply.com) is your trusted source for everything VoIP; from our large selection of name-brand hardware to our CloudSpan Marketplace. VoIP Supply provides you with a fully staffed inbound call center with licensed, certified and highly trained VoIP experts that can help you with any problem you might have. Whether you are a home user, business, reseller or service provider, VoIP Supply has the products, experience and expertise to make your deployment a success.

VoIP Supply is a three-time Inc. 500/5000 honoree, listed by Business First as one of WNY’s Most Admired Companies, as well as being consistently ranked one of Western New York’s Best Places to Work. VoIP Supply is also the first Certified B Corporation in Western New York.Our dedicated Solution Specialists are here to help, so call us today at 1-800-398-8647 or visit our website at https://www.voipsupply.com

VoIP Supply has been a leading provider of VoIP hardware and services for over 16 years. Serving more than 125,000 customers worldwide, we are dedicated to delivering comprehensive and valuable VoIP solutions.

When talking about VoIP Supply, you may think of VoIP Supply as an efficient website where you place your VoIP orders; however, that is just a fraction of what the VoIP Supply team has to offer! We are more than just a website supplying you with all things VoIP, we are here to help you grow your business.  

VoIP Supply is More Than Just a Website for VoIP

 

  • VoIP Experts: We have the most experienced VoIP experts in the industry and the access to over 150 years of combined in-house VoIP experience. Take advantage of the free consultations with our VoIP experts at your convenience regarding your VoIP hardware and service needs.  

  • Reseller Partner Program: VoIP Supply’s Reseller Partner Program is a window where you can resell VoIP hardware and service through VoIP Supply with all the support you need. As a partner with VoIP Supply you’ll benefit from exclusive educational materials, top consultants in the industry, better margins, massive inventory with same day shipping and much more!
  • Fulfillment Service: By taking advantage of the services that we have to offer and the expertise we have in-house, you are able to focus on your core business rather than trying to get pallets and boxes shipped in and out of your offices.

Being more than a website is what makes us the best VoIP provider for your business in the industry. Visit our website today or give us a call at 1-800-398-8647 to learn more about the services we provide and the whole team behind the website!


It is a wild, wild world out there on the web and there are loads of options for just about anything you need. From toys to TVs it’s all fun and games but if there is something you should take seriously it’s the tools you need for your business to be successful.

When purchasing things from a website you usually have no guarantees on who is behind that e-commerce site. Maybe you’re thinking why should you really care about this? Well, this is the person that you are giving your money to, in some cases it could be thousands of dollars and who you are entrusting to handle the new hardware that you are purchasing to help your business grow to the top of its potential. Nevermind if they even have the knowledge, support, and space to ensure that the appliance you are buying really is the best fit for your business.

I say ”usually” because VoIP Supply is the outlier in this. You know who is behind this site, on our phones and writing this article (hi guys!). From Joe and Hazel who are there to help you with any issues that may arise to Brian, Jon, Don, Joe, Jesse, and Darren who are sitting over to my right currently helping customers make sure that they are getting products that are the perfect fit for their business and wallet.

I wanted to take this opportunity to let my AMAZING coworkers work-family introduce their departments and passion to you.

Sales

“While some companies may have sales guys who look a bit more like this;

Note his confused expression and questionable attire.

We are lucky enough to have a team of VoIP Experts who look more like this…

With over 40 years combined experience, we are proud to offer the opportunity to share best practices on end-user deals and help VoIP Resellers grow their business. Our team truly has a different approach to “sales” whereas to not push boxes around but provide valuable relationships based on dependability, solution architecture, and pure excitement about your projects.

How is this so? Well…we give a damn.

Meaning, we understand very well what it takes to help our customers succeed. We understand that product knowledge is imperative. We understand that a sense of urgency to your needs is absolute. We understand that a team that loves what they do, will love helping you!

At VoIP Supply, we put our sales force through an extensive Sales and Product training program right from the start, and we continually challenge them to expand their capabilities. A continual educational process ensures that our team stays at the front of VoIP Technology, just where you need them to be.

Please, call and get to know our team and help take your solutions or VoIP Company from good to great with the knowledge of our team!

– Your VoIP Experts”

Customer Service

While many companies may find themselves utilizing call center with high turnover rates and unenthused employees (see below)

That is not the case with VoIP Supply. We have dedicated team that goes above and beyond to ensure that you are satisfied with your products and services.

“I love working with people and that is an important part of what we do here. We are not just a website where you buy something and hope for the best. We are an entire solution to all of your VoIP needs! From calling with questions or needing help in a stitch my team is here to get you on the right path to your perfect solution. So give us a call and experience what it feels like when a company genuinely cares about their customers!

Warmly,

– JoJo, Customer Experience Supervisor”

Tech Support

Hey, we have all had issues with technology at some point in our lives. I am sure of that. Another thing I am sure of is we have all came across the tech support guy who drops the quintessential line “Have you tried turning it on and off again?” YES. To be followed by “Have you tried unplugging it and plugging it back in?” YES.

Insert deafening silence here because it turns out that is all this guy was trained on… Oops.

Not the case here. You have an issue? WE will help you find that solution.

“The VoIP industry is expansive and has a lot of different elements from hardware to software. That means there are a lot of pieces that can go wrong. We are here to help with those disconnects. From solving problems to preventing them through provisioning my team is available to help you every step of the way. We are always training with your favorite brands on their newest products to ensure that our knowledge is up to date. Joe is my name and tech support is my game! So let me and my team help you.

– Joe P., Senior Technical Support

Management Team

I feel like everyone has at least one example in their mind of manager that just plain sucked (I know I do). From ego to anger we all have had that boss that made our jobs and lives difficult. A poor leader creates the foundation for a poor performing team.

Here at VoIP Supply, we don’t have any room for managers that are “all hat and no cattle” (Note size of above hat and obvious lack of cows). They understand that talk can be cheap and real substance comes from actions. The management team here comes from a place of support, crystal-clear communication and genuine care about their teams and the company as a whole. But don’t take it from me, I will let them speak for themselves!

“VoIP Supply’s mission is to deliver complete VoIP solutions that hold superior value to a worldwide marketplace through remarkable customer experiences and long-lasting relationships with employees, customers, partners and our community.  As technologies have changed, we have helped millions of people communicate better and shaped the success of their businesses. Our core values and culture is the heart of our management approach, it reaches throughout the organization and enables us to be out in front in our marketplace.”

– Paula Griffo, CEO

With all of this spirit and these amazing people behind VoIP Supply, it’s no wonder that we have achieved such a level of success. We have so much passion we can’t help but pass it along to our customers and their businesses. From clicking through our website, talking to our sales guys, working through problems and getting packages from our warehouse to your door, there is a personal VoIP Supply touch that takes place every step of the way. But hey, you don’t have to take my word for it… come experience VoIP Supply for yourself!