On Tuesday Digium (the folks behind Asterisk) pulled the curtains back on their widely anticipated Developer Central community for SwitchVox. The community, designed for developers, resellers and intergrators, provides those interested in extending the capabilities of SwitchVox the tools, tips, tricks and support necessary to do so.

SwitchVox, which was acquired by Digium a few years ago, is a feature rich small medium business VoIP system built a top of the Asterisk telephony platform. The system has won acclaim amongst businesses, resellers and the VoIP industry for it’s usability, functionality and of course affordability.

Develop custom applications for SwitchVox

Developer Central is centered around SwitchVox’s Extend API which made its debut with the not so distant release of SwitchVox SMB 4.0, the

Earlier today Doug Mohney wrote a piece at FierceVoIP about the resistance to migration many cable providers are facing from business customers. In the word’s of one cable company exec, “Nobody wakes up and says, ‘Today I’m going to change all the phones in my business.”

While this may be true, switching to VoIP isn’t a hassle.

At least it doesn’t have to be, since here are a number of things that businesses (and those serving them) can do to minimize the hassle of switching to VoIP.…

Switchvox SMB release 4.0 shipped yesterday….we upgraded our SMB plant here last night without any real hiccups. With the release of SMB 4.0, a great IP communications platform just got better in many ways.

1 – Switchvox SMB now supports “Presence” across multiple sites (server instances). This was an issue with our own deployment in the past, and it is great now that you can unify multiple, geographically dispersed Switchvox SMB systems with a “global” Switchboard, showing you the status of all users and allowing you to control calls across multiple sites.

2 – Fax! Switchvox SMB 4.0 now supports outbound fax and fax-to-email. I have not had a chance to test this personally but am looking forward to accidentally knocking our finicky analog fax …

This morning Doug Mohney at FierceVoIP dropped some great observations from last weeks VoiceCon show. The one observation that struck a cord here at VoIP Supply was the six month ROI (Return on Investment) businesses want on the purchase of a VoIP system.

A year ago businesses were happy with an 18 month ROI. With new financial pressures (thanks to the economy) an 18 month ROI is no longer realistic for them.

But is a six month ROI realistic either?

Well, let’s take a look.…

FreePBX, the popular open source GUI for Asterisk, solidified a long term partnership with Bandwidth.com back in November….with Bandwidth.com acquiring, amongst other things, the FreePBX trademark.

According to the site, FreePBX has been downloaded over 3 million times, and claims 250K+ active phone systems running FreePBX as the UI, and impressive number.

Open source projects like FreePBX are typically cultivated by engineering types, and often suffer when it comes to branding, sales and marketing. Bandwidth.com has some talented folks in their creative department, and it looks as though they are lending some of their expertise in this area to FreePBX.

The new site (seen below) is consistent with the approach Bandwidth.com has taken with their corporate site as well as PhoneBooth, their hosted IP …

Duluth, MN based PhoneBochs has released a new, small footprint IP PBX appliance called the PhoneBochs Mini.

The PhoneBochs Mini is built off the new, energy efficient Intel Atom Dual Core CPU, and is available in three model versions:

PhoneBochs Mini Basic – Intel Atom 1.6GHz Dual Core CPU, 1GB RAM, 80GB SATA Hard Drive, Pre-Loaded with Trixbox CE V2.6, Single PCI Slot.

PhoneBochs Mini Standard – Intel Atom 1.6GHz Dual Core CPU, 2GB RAM, 160GB SATA Hard Drive, Pre-Loaded with Trixbox CE V2.6, Single PCI Slot.

PhoneBochs Mini Premium – Intel Atom 1.6GHz Dual Core CPU, 2GB RAM, 1TB SATA Hard Drive, Pre-Loaded with Trixbox CE V2.6, Single PCI Slot.

The PhoneBochs mini is aimed at the small office, but can scale to handle …

Getting the right phone system for your business shouldn’t be difficult. After all, most of you who are reading this probably have better things to do with your time (like running your business or department). If it seems to you that phone system vendors do nothing more than confuse you with features, functions and technical jargon, you are not alone. Many folks throw their hands in the air when it comes to selecting a phone system and I can see why. Fortunately for you, it is not that hard to select the right phone system. No matter if you are a small medium business or a large enterprise, there is a basic set of questions you need to answer before selecting a phone system.…

On Wednesday, our neighbors to the north, Jazinga, formerly released their new VoIP Phone System for the SOHO market. Now, I know you are probably thinking,

“Garrett, there are dozens of VoIP Phone Systems out there. What’s so exciting about another one coming to market?”

Well, I have had the privilege of using the Jazinga box in my home for the last few weeks and I can say that the Jazinga MGA120 is no “me-too” phone system.


Well for starters Jazinga is far and away the easy phone system I have ever set-up. The set-by-step wizard based set-up is a breeze – I even had my non-technical brother successfully configure the system in under 10 minutes – that’s impressive.

You can to this that …

It is often not until something is pointed out to me that I notice it in abundance. Take, for example, a particular “tag” or signature used by graffiti artists. My wife pointed out the side of a mailbox as we were going for a walk the other night. She commented on how she’d noticed it around the neighborhood. Personally I had seen that many signs, mailboxes, and buildings had been tagged. However, I hadn’t noticed any particular tag over the other. Now I noticed this tag, pointed out to me by my wife, virtually everywhere even if I am not looking for it.

Every day I deal with IVR applications, menus and voice prompts; whether for work trying to contact a customer, or in my …

Continue reading

There’s a new generation and it won’t be denied. I have previously blogged on the exciting new FreeSwitch 1.0 release. I predicted it wouldn’t be long before others in the industry started seeing its worth and started making applications for it. Well, one major trend seems to be that the folks over at SipX Foundry, who make the very nice SipXecs, are a bit smitten with FreeSwitch, and what it can do for them. They’ve just created a conference server solution and next in line are an IVR and hints about a voicemail system based on FreeSwitch. They now have that feature/application server that they needed to complete their system. I expect to see the SipXecs project to use FreeSwitch more often.…

Continue reading