Switchvox SMB release 4.0 shipped yesterday….we upgraded our SMB plant here last night without any real hiccups. With the release of SMB 4.0, a great IP communications platform just got better in many ways.

1 – Switchvox SMB now supports “Presence” across multiple sites (server instances). This was an issue with our own deployment in the past, and it is great now that you can unify multiple, geographically dispersed Switchvox SMB systems with a “global” Switchboard, showing you the status of all users and allowing you to control calls across multiple sites.

2 – Fax! Switchvox SMB 4.0 now supports outbound fax and fax-to-email. I have not had a chance to test this personally but am looking forward to accidentally knocking our finicky analog fax …

This morning Doug Mohney at FierceVoIP dropped some great observations from last weeks VoiceCon show. The one observation that struck a cord here at VoIP Supply was the six month ROI (Return on Investment) businesses want on the purchase of a VoIP system.

A year ago businesses were happy with an 18 month ROI. With new financial pressures (thanks to the economy) an 18 month ROI is no longer realistic for them.

But is a six month ROI realistic either?

Well, let’s take a look.…

FreePBX, the popular open source GUI for Asterisk, solidified a long term partnership with Bandwidth.com back in November….with Bandwidth.com acquiring, amongst other things, the FreePBX trademark.

According to the site, FreePBX has been downloaded over 3 million times, and claims 250K+ active phone systems running FreePBX as the UI, and impressive number.

Open source projects like FreePBX are typically cultivated by engineering types, and often suffer when it comes to branding, sales and marketing. Bandwidth.com has some talented folks in their creative department, and it looks as though they are lending some of their expertise in this area to FreePBX.

The new site (seen below) is consistent with the approach Bandwidth.com has taken with their corporate site as well as PhoneBooth, their hosted …

Duluth, MN based PhoneBochs has released a new, small footprint IP PBX appliance called the PhoneBochs Mini.

The PhoneBochs Mini is built off the new, energy efficient Intel Atom Dual Core CPU, and is available in three model versions:

PhoneBochs Mini Basic – Intel Atom 1.6GHz Dual Core CPU, 1GB RAM, 80GB SATA Hard Drive, Pre-Loaded with Trixbox CE V2.6, Single PCI Slot.

PhoneBochs Mini Standard – Intel Atom 1.6GHz Dual Core CPU, 2GB RAM, 160GB SATA Hard Drive, Pre-Loaded with Trixbox CE V2.6, Single PCI Slot.

PhoneBochs Mini Premium – Intel Atom 1.6GHz Dual Core CPU, 2GB RAM, 1TB SATA Hard Drive, Pre-Loaded with Trixbox CE V2.6, Single PCI Slot.

The PhoneBochs mini is aimed at the small office, but can scale to handle …

Getting the right phone system for your business shouldn’t be difficult. After all, most of you who are reading this probably have better things to do with your time (like running your business or department). If it seems to you that phone system vendors do nothing more than confuse you with features, functions and technical jargon, you are not alone. Many folks throw their hands in the air when it comes to selecting a phone system and I can see why. Fortunately for you, it is not that hard to select the right phone system. No matter if you are a small medium business or a large enterprise, there is a basic set of questions you need to answer before selecting a phone system.…

On Wednesday, our neighbors to the north, Jazinga, formerly released their new VoIP Phone System for the SOHO market. Now, I know you are probably thinking,

“Garrett, there are dozens of VoIP Phone Systems out there. What’s so exciting about another one coming to market?”

Well, I have had the privilege of using the Jazinga box in my home for the last few weeks and I can say that the Jazinga MGA120 is no “me-too” phone system.


Well for starters Jazinga is far and away the easy phone system I have ever set-up. The set-by-step wizard based set-up is a breeze – I even had my non-technical brother successfully configure the system in under 10 minutes – that’s impressive.

You can to this that …

It is often not until something is pointed out to me that I notice it in abundance. Take, for example, a particular “tag” or signature used by graffiti artists. My wife pointed out the side of a mailbox as we were going for a walk the other night. She commented on how she’d noticed it around the neighborhood. Personally I had seen that many signs, mailboxes, and buildings had been tagged. However, I hadn’t noticed any particular tag over the other. Now I noticed this tag, pointed out to me by my wife, virtually everywhere even if I am not looking for it.

Every day I deal with IVR applications, menus and voice prompts; whether for work trying to contact a customer, or in my …

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There’s a new generation and it won’t be denied. I have previously blogged on the exciting new FreeSwitch 1.0 release. I predicted it wouldn’t be long before others in the industry started seeing its worth and started making applications for it. Well, one major trend seems to be that the folks over at SipX Foundry, who make the very nice SipXecs, are a bit smitten with FreeSwitch, and what it can do for them. They’ve just created a conference server solution and next in line are an IVR and hints about a voicemail system based on FreeSwitch. They now have that feature/application server that they needed to complete their system. I expect to see the SipXecs project to use FreeSwitch more often.…

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Last week I had the pleasure of meeting with Jose Landivar, co-founder of PaloSanto Solutions, an OSS pioneer in Latin America, with locations in Ecuador, Colombia and Florida.

Palosanto are the creators of Elastix, an OSS IP phone system and telephony platform derived from Asterisk. Elastix is growing in popularity outside of its native Latin America, and is characterized by its simple installation, clean user interface, integrated Hylafax server (Fax over IP) and virtualization support (using VMWare). Elastic also includes a wealth of integrated software packages including OpenFire integrated Instant Messaging Server, SugarCRM, mail server, billing software and support for more than a dozen languages.

PaloSanto is looking to build mindshare for Elastix here in the US marketplace, and they have …

The right server for your Asterisk Open Source PBX

One of the primary considerations when deploying an open source PBX based upon Asterisk, trixbox, Elastix and other Open Source platforms is choosing a suitable PC or VoIP server to run the software on. Asterisk runs on a Linux footprint, and the availability of hardware drivers is not the foregone conclusion that it is in the Windows world.

Asterisk host server

Other components such as CPU type and speed, amount of RAM, and hard drive type and size often leave users feeling confused. Choosing the right hardware, the correct Linux distribution, and the best installation method are key decisions when deploying an Open Source IP PBX.

If you are also going to be installing PCI TDM or PRI cards …