Benefits of Cisco Small Business Phones

March 16, 2011 by Brian Hyrek

Cisco is certainly the most recognized name in the VoIP/networking hardware game. Cisco has now introduced their “Small Business” line of which, as you may have gathered from the name, focuses on the small to medium sized businesses.

The Cisco Small Business line offers several categories of hardware including:

In short, the Cisco line has you covered for anything your business may need for VoIP/Network/Surveillance hardware.

Alright, so what are the benefits of Cisco Small Business? Let’s take a look!

Integration and Efficiency

While reviewing the offerings from this line, it is clear to me that Cisco is making it easier to integrate the Small Business line equipment with your open source IPBX and to integrate other items, such as security, that may have not been possible in the past.

Having Cisco small business equipment for VoIP/IP Surveillance all on a single network will increase responsiveness, efficiency, and even productivity; allowing your business to operate at peak efficiency.

Cisco SMB VoIP Phones

Having touched upon the Small Business’ ability to integrate with your open source IPBX, let’s dig in a bit to the VoIP phones that this line features. Essentially, these units are “plug and play,” at least in comparison trying to convert an SCCP Cisco unit to connect with an Open Source SIP PBX.

The phones natively ship with SIP protocol which can allow a business’ in-house staff to address growth and expansion for the units. Cisco Small Business offers leading edge technology on a small business budget allowing your staff to work more efficiently.

Cisco SPA300 and Cisco SPA500 Series Phones

The main series of these phones are the Cisco SPA300 Series and the Cisco SPA500 Series. The SPA300 being the most budget friendly while the SPA500 series offers a robust portfolio of phones. The SPA300 series offers basic IP phones that offer a full feature-set that is easy to use, offering the benefits of VoIP while maintaining low price points.

Benefits of the SPA300 series include:

  • Affordability
  • Adaptability – units natively ship with Open Source SIP protocol
  • Connectivity – connect directly to various sources of service/IP PBX systems
  • Simplicity – Intuitive, multi-featured user experience

The Cisco Small Business SPA500 series IP Phones offer plenty of features to cater to high level executives to cubicle staff. Again, Cisco Small Business is doing this at an accessible price.

Cisco SPA500 Series IP Phones support:

  • Voice and data together – employee access to corporate data, company directories
  • Intuitive, easy to use phone features – message waiting indicator lights, speakerphone, transfer, redial, etc.
  • SIP Based interoperability – tested to ensure comprehensive interoperability with equipment from SIP based voice over IP (VoIP) leaders.
  • Network Compatibility – Easy integration with your Cisco Network, which can automatically recognize the phones when plugged into your network.

Cisco Small Business phones are affordably priced, relatable, and stylish; providing intuitive, rich user experiences with wideband audio and encryption for enhanced security.

Cisco Surveillance

In addition to the Small Business VoIP phones and networking gear that Cisco offers, you may not have considered the Cisco Video Surveillance cameras that provide an affordable and complete physical security solution. The flexibility that Cisco Small Business IP Cameras offers proves that Cisco has you covered from low-light performance, models with audio and even harsh weather conditions (using optional outdoor enclosures).


Cisco Small Business offers versatile equipment offering robust features that ensure the protection of your environment and that can help your small business succeed!

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