Q&A: Should You Choose a Wired or Wireless Headset?

June 23, 2021 by Mary Cheney

This blog was updated as of Aug. 22, 2023:

Whether you work from home, the office, or a little bit of both, chances are you are a headset user. Over the past few years, we’ve noticed a significant trend lean toward wired headsets due to their ease of connection with computers and desk phones. However, given the growing prevalence of hybrid work arrangements, employees now seek headsets that offer portability, freedom from desk constraints, and exceptional audio quality. Many brands have been releasing very impressive, high-quality versions of wired and wireless headsets, offering unique features and being quite user-friendly. VoIP Supply has a wide selection in stock for you!

Currently, a common question revolves around the choice between wireless and wired headsets. The answer hinges on your individual needs and usage context. Instead of advocating for one particular remarkable headset, it may be more beneficial to you if we present a set of self-reflective questions to aid you in selecting the most suitable headset for your circumstances.

1. Usage Context: Where will you primarily use the headset? Are you situated in an office, or call center, or are you committed to remote work? If we focus on the first two environments – bustling offices and call centers – a wired headset proves to be most popular when it comes to canceling out noise around you. The ease of plug-and-play is still an attractive feature. However, numerous wireless headsets also offer impressive noise isolation if you do need to walk and talk. Either way, be sure to choose the headset that you need whether it be optimized for all leading Unified Communication platforms, Microsoft Teams-certified, or Zoom-certified.

2. Hybrid Scenario: In a hybrid working model where flexibility is key, the decision between wired and wireless becomes nuanced. Both options accommodate portability, but even with wireless headsets, charging considerations arise. Do you want a charging stand on your desk? Whether wired or wireless, consider the logistics of moving the headset between home and office. Would you want multiple headsets for each working location?

3. Movement: Are you predominantly stationary or frequently on the move? If you’re inclined towards movement, such as utilizing a standing desk or working while mobile, the wireless route beckons. However, ensure you account for charging intervals to prevent battery depletion. Having a backup headset on hand is a prudent measure in case of power shortages.

4. Comfort Preference: The debate between over-the-ear and in-ear styles leans towards personal comfort. Looking for mono or dual? For those leading active lives or frequently traveling, earbuds are an ideal choice as they are small and compact. However, there are certain styles that are over-the-ear and foldable, and with cases. Also, are you using this headset for music or personal use? Give thought to how you would feel using either wired or wireless in all scenarios.

There are some amazing features on headsets these days such as acoustic shock protection, swiveling boom arms, dual Bluetooth connectivity, beamforming technology, and more. Let VoIP Supply guide you to your perfect headset. Feel free to call us at 1-800-398-8647 or visit us at www.voipsupply.com. Leave a comment below to let us know what you think!

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