How to choose your preferred audio device

Choices, choices, choices. Everyone loves choices. Can you imagine a world where the only flavor of ice cream was vanilla? Or the only place to go out to eat was McDonald’s? Yeah, no thanks.

Having choices is one of the things that makes life great, it is a privilege, but having choices when it comes to the things we do every day, is an important necessity. For example, your job!

We go to work almost every day, and for most of us, it’s filled with the same tasks. Maybe moving your weekly meetings to different times can erase some monotony, or changing the order of your tasks can maybe help make things up. Anything to keep things fresh! Einstein once said that insanity is doing the same thing over and over and expecting a different result, and I think there is some truth to that.

For those of us in an office setting, it is almost certain that you have a desk phone, and you more than likely use it often. When that phone rings, we all know there are several ways to pick it up. You can lift the handset, you can answer with your headset, and so on and so on.

But what if I told you that you can have even more choices when it comes to picking up your desk phone? As long as your desk phone is the Cisco SPA 514G! Now, I am not saying that this is the only phone that can do this, but we will use it as an example for the sake of this blog.

Cisco SPA514g

Typically when your phone rings, it is a specific line that is calling you. This will cause one of the line keys to light up! Common knowledge tells us that pressing the active line key will answer the call, but with the Cisco SPA514G, you can decide what device is activated after pressing the line key.

How to Choose Your Preferred Audio Device on the Cisco SPA514G

Telling your phone what you want to answer the call with is actually pretty simple too! Just follow these steps below:

  1. Press the Setup button
  2. Select Preferences followed by Preferred Audio Device and lastly, Edit
  3. Press Option to scroll through your choices
  4. When the option you want is displayed, press Ok
  5. Then press Save

And that’s it! Now, by hitting the active line key on an incoming call, your SPA514G will answer with the device you set it to. The best part is after you get tired of answering the phone that way, you can always change it up! Because of choices.

Do you have a Cisco SPA514G on your desk? Do you use the Preferred Audio Device feature? Tell us what you think! We want to know!

This month for our dose of Refresh we are featuring three IP Phones that are effective in two ways: in helping you save money (increase your bottom line) as well as in increasing your business productivity.

Cisco SPA303GSPA303g

This 3-line IP Phone is a great asset for a business to use in a common area or kitchen where there are minimum communication requirements. The SPA303G is compatible with all major VoIP infrastructure.

Key Features:

  • Dual switched Ethernet ports
  • Speakerphone
  • Caller ID, call hold, conferencing
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco Unified

Datasheet

Polycom IP 560Polycom IP 560

The Polycom IP 560 supports 4-line appearances and Polycom’s High Definition Voice (HD) Technology. The IP 560 is a Gigabit phone that features dual-ports for seamless integration with a PC or desktop server. The IP 560 is suitable for the office manager who needs the added feature buttons and the ability to maximize productivity by transferring or sharing data and applications between the network and the user’s computer.

Key Features:

  • XHTML micro-browser for Web application
  • Shared call/bridged line appearance
  • Busy lamp field
  • Presence and buddy list
  • PoE out of the box; AC Adapter sold separately if needed

Datasheet

Yealink T42G

yealink-t42g
The Yealink T42G is a high-level phone with an elegant interface that supports up to 12-lines. It is a Gigabit device that also features Yealink’s Optima HD Voice for clear communication. 

Key Features:refresh

  • Dual-port Gigabit Ethernet
  • Yealink Optima HD Voice Supported
  • Up to 12 SIP accounts
  • Full-duplex hands-free speakerphone
  • No expansion module support
  • RJ9 Headset Port
  • 2.7” 192×64-pixel backlit Graphical LCD
  • Wall mountable
  • Supports PoE; power supply available separately

Datasheet

The SPA303G, Polycom 560 and the Yealink T42G give users looking to deploy VoIP an affordable solution that won’t break the bank, but that also won’t disappoint. If you want to learn more about the Refresh products selection process and the reconditioning process before the products are placed on the shelf, click on the banner below.

refreshfooter

After a long wait time, the headset you ordered has finally arrived. You can’t wait to open the box and try it with your VoIP phone but only find that it doesn’t work with your phone!

Urgh…..how frustrating.  Luckily, your apprehension has been heard!

 

a-guide-to-voip-headset-and-phone-compatibility-2The VoIP Supply team has created a comprehensive VoIP Phone & Headset Compatibility Guide to lead you to your right solutions within seconds. This guide covers top brands of VoIP phones and headsets including Grandstream, Cisco, Polycom, Sangoma, Yealink, Snom, Mitel, Digium, Jabra, Plantronics, Sennheiser, and VXi. Best of all, it’s FREE to download! Check it out today.

  • Learn the compatibility of IP phones and headsets
  • Explore ways of connectivity between IP phones and headsets
  • Learn product options for VoIP phones and headsets
  • Gain valuable insights to make the right purchase decision!

Fill out the form below to download:



Cisco UC300 and UC500

The Cisco Unified Communications Series for Small Business, specifically the UC300 and UC500 device series, have reached end-of-life (EoL) status.

Support for these platforms began phasing out on January 1, 2015.

Digium is currently offering a promotion to help you switch from Cisco to a Switchvox UC platform.

For many customers, a Switchvox solution can be purchased for less than the annual cost of a Cisco support contract.

Promotion Details

  • Must be a new Switchvox solution that replaces an existing Cisco UC300 and UC500 solution.
  • This promotion CAN be stacked with other Digium promotions.
  • Work with your VoIP Supply account rep – Devices cannot be purchased online for the same discount.

Eligible Digium Products for Cisco Replacement Promotion

Unified Communications Appliances

  • Switchvox 80
  • Switchvox 310
  • Switchvox 360

VoIP Phones

  • Digium D50
  • Digum D70

 

Jabra Headsets for Cisco SPA Phones
Jabra headset compatibility guide for Cisco phones

If you’re looking for a Jabra headset for a Cisco phone, check out this Jabra – Cisco Compatibility Guide that outlines:

  • Jabra Wireless Headsets for Cisco Phones
  • Jabra Wireless Headsets for Cisco SPA Phones
  • Jabra Corded Headsets for Cisco Phones
  • Jabra Corded Headsets for Cisco SPA Phones

Connection Options

In addition to Cisco SPA and Unified IP Phones, this handy guide lists connectivity options for Cisco Jabber softphones, WebEx, and Cisco wireless handsets.

You’re able to quickly find which connector cable you need, if there’s a USB connection, Electronic Hookswitch (EHS) capabilities, or if there’s remote call control (RCC) for your headset / phone pairing.

Jabra Headsets for Cisco Phones
Four simple steps to the best headset selection

And if you’re unsure what type of headset you need for your work environment, just follow Jabra’s four steps to headset selection.

Download: Jabra – Cisco Compatibility Guide

12-23-2014 2-13-43 PM

Thanks to all of our wonderful, loyal customers, we’ve had another great year here at VoIP Supply.

As our way of returning the favor we’d like to pass along some VoIP Holiday Specials.

Limited Quantities, Offers Good Until December 31st

Going on now until December 31, 2014 there are limited quantities available for these deals on top brands like Aastra, Cisco, Grandstream, Jabra, Plantronics on devices such as:

  • VoIP Headsets
  • VoIP Phones,
  • Webcams
  • USB Speakerphones,
  • And more…

VoIP Deals

If you need help or have any questions about availability, talk to one of our friendly reps by calling toll-free 800-398-8647

Subscribe Form

Susbcribe to our Email Newsletter and get the latest VoIP Updates. Enter your e-mail address below and click Subscribe.

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people just like you.

Q: In case that my Internet Provider or SIP provider fail, has the Cisco SPA232D the survival option through it’s FXO port?

Cisco SPA232D
Cisco SPA232D Analog Telephone Adapter with Built-In DECT

A:   The Cisco SPA232D ATA is an FXS/FXO gateway with DECT so that in addition to using your analog phones and fax machines with VoIP you can, with the addition of an integrated DECT base station, also add up to five Cisco SPA302D handsets to communicate with it.

In regards to your question, the answer is simply “Yes.”

For more detail I will refer to the post of one of our former colleagues who wrote the post, FXS and FXO – You should be in the know:

Some ATA’s also have an FXO port. This connects to the wall jack by the computer to provide failover. In this case, in the event of internet failure, you can still make telephone calls via the POTS line. Also, you can use the FXO port to make free local calls on your POTS line.

FXO ports are most often used on Gateways and PBX’s to support Failover or Fallback as mentioned above.

For more information on all of the FXO control settings, check out the Cisco SPA232D Datasheet.

Cisco SPA232D ATA shown with SPA302D DECT Handset
Cisco SPA232D ATA shown with SPA302D DECT Handset

 

Stay Tuned

Check back next time for more VoIP Q & A.

Thanks for your questions!

Questions about VoIP devices and services are regularly submitted to VoIPSupply.com through a technical support ticket or via the “Ask The Expert” tab on our product pages.

We respond to these requests directly but more often than not, this Q & A would be helpful for lots of other folks.

Below are your VoIP questions answered – Real questions from real people  just like you.

Cisco SPA303G
Cisco SPA303G 3-Line VoIP Phone

Q: I am a solo attorney. I have a support person who answers the phone for me. Does this phone have an intercom type feature that allows her to “buzz” me and let me know who’s calling?

A:  Yes, the SPA303G does have the intercom feature that you’re looking for.

This feature is called paging and it works like this:

Your IP phone can automatically answer pages from other Cisco IP phones in the office, if your phone administrator has enabled this feature. When your phone is paged, the phone emits a series of beeps, and two-way audio is established between your phone and the phone that called you. You do not have to accept the page.

For more information, go to Page 62 of the Cisco SPA303G User Guide.

Q:  Our facility in Texas needs to deliver digital instructions to a group of people via video conferencing system. The group has a common school house with electricity but no Internet.  They have wifi phone service however most do not have phones.  Most families do not have computers or power at home. How can we communicate and teach them remotely?  What solutions will we need at our facility and at the remote end?

A:  Sounds like you’re in quite the pickle there. There is a solution though, and one that applies to many things in life:

Keep It Simple!

Since the common school house has electricity and WiFi service just use something like mobile Google Hangouts which offers free video calls for face-to-face connections on a tablet, laptop, or even a cell phone on both ends of the connection. No need for a fancy video conferencing system here.

AT&T Syn248 Analog Gateway Phone System
AT&T Syn248 Analog Gateway Phone System

Q:  We are seeking to buy a system that supports VOIP gateways as our phones will run on high speed internet.  Will this system [AT&T Syn248 Analog Gateway Phone System] work for us?  If not, is there another to which you might direct us?

A:  Yes, the AT&T Syn248 Analog Gateway is a great entry-level small business phone system to get started with when switching over to VoIP.

The Syn248 can also be stacked with another Syn248 to add additional phone lines if you ever need to expand.

Just remember that the Syn248 analog gateway needs a AT&T Syn248 Desk Phone to operate because it’s a proprietary gateway that only works with the AT&T Syn248 Small Business Phone System. Configure your own AT&T system here:

Stay Tuned

Check back next time  for more VoIP Q & A.

Thanks for your questions!

ciscoears

Cisco’s Application Extension Platform, “AXP” for short, is an “open source” network application develipment, integration and hosting platform. AXP is available as a service module on the Cisco Integrated Services Router (ISR) which includes the Cisco 1800, 2800 and 3800 Series Routers amongst others. Cisco’s AXP Dev platform reinforces their “Network as a Platform” concept and encourages collaborative partnerships with the goal of accelerating innovation. Continue reading