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Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...
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HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal
Real world benefits from HD voice include:
Better comprehension and clarity, especially in long detailed and/or technical discussions
...
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So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS?
The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three.
Bandwidth
If you are currently using G.711 to carry VoIP traffic, the codec ...
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What is a codec?
The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...
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Frequently Asked Questions - Network Equipment
Question 1: What are VoIP Gateways?
Answer:
VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.
Question 2: What are FXO and FXS ports?
Answer:
Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....
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Frequently Asked Questions
We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647.
Basic VoIP
1. What is VoIP?
2. What are the advantages of VoIP over analog PSTN lines?
3. What type of service and equipment are needed for VoIP deployment?
4. ...
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Your VoIP gateway can be simple
Or it can be a complex nightmare…
You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause.
But how do you avoid a complex nightmare?
Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do.
So read on and avoid turning your VoIP gateway into a nightmare.
What is a VoIP gateway?
A VoIP gateway is a piece o...
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When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again.
The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you.
What is a VoIP gateway?
A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...
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You're ready to buy a VoIP system.
You've picked out your VoIP service provider. You even know which VoIP phone system you're going to buy.
But you're worried.
What if the power goes out?
What if my Internet connection goes down?
Or maybe you're concerned about call quality since telecommunications is critical to your business's success.
Don't worry.
You're not alone.
Thousands of VoIP system owners have had t...
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Keeping up with the latest in technology for your business can be tough.
A few years ago you upgraded your PBX system. It's barely paid for.
Now you hear about VoIP and the power of a VoIP system . You have to have one. But what about all that money you've already spent on your existing PBX system?
You might not be able to recoup all of the investment you've made in your old PBX system. However you can recoup some by using your existing analog telephones with your VoI...
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1. What is a VoIP Adapter?
2. FXS and FXO Ports
3. How does a VoIP Adapter Work?
4. VoIP Protocols
5. Voice Codecs
6. The Types of VoIP Adapters
7. Features of a VoIP Adapter
VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one.
What's the best way for you to do that? Why it's to learn more about VoIP adapters!
Hop...
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Selling tens of thousands of
VoIP adapters
every year exposes you to A LOT of questions. The interesting thing is that the same questions seem to be asked over and over and over again.
That’s how this FAQ came to be. The VoIP adapter overview you’re about to read has been compiled over the last five years. It contains the most commonly asked questions about VoIP adapters from folks like you.
What is a VoIP adapter?
A VoIP adapter is a device t...
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Are you tangled in uncertainty about a VoIP phone system?
Imagine freeing yourself of that closet full of telephony equipment called your PBX.
You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb.
Think these thoughts are too good to be true? Think again my friend.
You can free yourself from the pain of your current PBX. You c...
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Your local network & Internet Connection
Your Calling Habits
The PSTN
Your disaster plan
A premise or hosted phone system & VoIP service
Your calling rates
Your VoIP hardware
Your budget & ROI
In-house talent to maintain the system
Getting all of the pieces to the puzzle
Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...
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The simple way to implement a VoIP phone system
The old saying goes that there are a hundred ways to skin a cat. The same holds true for implementing a VoIP phone system .
But that doesn't help you much does it? Heck, it would probably nice to just know one way to skin a VoIP implementation!
Well unless you are working in a large enterprise environment, have multi-site concerns or need an advanced distributed set-up a basic VoIP implementation will suit your needs.
What ...
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What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...
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Don't let buzz words and technology acronyms get in your way. Selecting phones for your VoIP calling needs can be fast and easy.
All you have to do is follow these 9 straight forward steps.
Step One
- What phone system or VoIP service provider are you currently using?
What good is an IP phone if it is not compatible with the phone system or service provider that you are using? With the advent of open source phone systems, SIP and BYOD service providers it's ea...
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Learn All About Open Source PBX! Open source PBX systems offer flexible, cost-effective solutions for managing communication networks. These systems allow businesses to customize their phone systems with features like voicemail, call routing, and conferencing. Get Answers to Questions Like: What is Open Source PBX? How Do I find Open Source PBX devices or services? What features are available via Open Source PBX? How can Open Source PBX help my business? More Resou...
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You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works.
What are the System Components?
The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are:
Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...
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Everything is going IP these days . The same is true for businesses across the world.
From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration.
What is Fax over IP (FoIP) or eFaxing?
Fax over IP (also known as FoIP) refers to the method and technology of...
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The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...
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Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...
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How Does Video Conferencing Work?
Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use.
Uncomplicated
It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...
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Show and Tell - VoIP Supply Press Room
We're a small business, we've tried (almost) everything.
We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
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Learn All About Session Border Controllers! Session Border Controllers (SBCs) provide a secure and reliable interface between different VoIP networks, managing and protecting voice traffic as it crosses network boundaries. Get Answers to Questions Like: What are Session Border Controllers (SBCs)? What does an SBC do? How does an SBC work? What are the benefits of SBCs? More Resources for SBCs How to Protect Your Phone System With an SBC The SBC an...
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Frequently Asked Questions - Basic VoIP
Question 1: What is VoIP?
Answer:
Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines.
Question 2: What are the advantage of VoIP over analog PSTN lines?
Answer:
The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...
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Frequently Asked Questions - VoIP Service
Question 1: What are VoIP Service Providers (VSPs)?
Answer:
VoIP Service Providers (VSPs) are the next generation telcos that provide interconnection between VoIP and PSTN networks. They allow call origination and termination between these two networks.
Question 2: Which VoIP Service Provider should I use?
Answer:
VoIP Service Providers can be selected based on the services and call plans that they provide. The features they...
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Why Broadvoice?
Full featured and value prized with geo-redundant network for seamless calling International unlimited calling plans to 72 countries Cloud hosted VoIP & SIP Trunking with tight QoS delivery via SDWan
Broadvoice Communicator now includes a beta version of video calling! This feature is perfect for small team communication, allowing group chats to move to v...
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Why NetCarrier?
Proprietary platform with continued feature development
Dedicated project management team and onsite deployments
FCC regulated carrier with 24/7/365 in house customer support with average hold times of less than 30 seconds
Product Brochures
Network Hosted Service
NetCarrier Telecom, Inc. is an FCC-regulated national provider of cloud-based voice and data services. Learn about what NetCarrier has to offer. You will f...
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About PanTerra
Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies.
Why PanTerra?
An end-to-end cloud solution provider with built-in unified communications, messaging and file sharing &nbs...
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Why SimpleWan?
All-in-one networking solution for optimizing voice calls, network and SD-WAN connections
Simple-to-use solutions for multi-tenant, multi-location remote management
Ideal for VoIP solutions, MSPs and engineering firms supporting multiple customers
Rate Sheets
SimpleWan Price Sheet
Product Brochures
SimpleWan Advanced 2 Datasheet
The SimpleWan Firewall system brings ease of use with centralized management and ...
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Featured Product - Adtran Total Access TA924 3rd Gen Gateway
Key Benefits
Supports up to 24 analog FXS interfaces for legacy equipment
Single Ethernet interface for data connectivity
Integral DSX-1 PRI/CAS for PBX connectivity
Access to the TA924 Datasheet
Overview
The Adtran Total Access 924 is an IP Business Gateway that contains a single T1 interface, up to 24 FXS ports for analog voice,...
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Featured Product - Netgear GS116 ProSafe Switch
Key Benefits
16-port Gigabit 10/100/1000 n
Bandwidth: 32 Gbps (non-blocking)
Layer 2 802.1p and Layer 3 DSCP traffic priority tags
Access to Netgear GS116 Switch Datasheet
Overview
The Netgear GS116NA is an unmanaged 16-port Gigabit 10/100/1000 Desktop switch that provides a powerful, high speed network...
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Featured Product - Valcom VIP-120A SIP Ceiling Speaker
Key Benefits
One-way communication
PoE - No local power required
High-efficiency 8'' Speakers
Durable electrostatic powder coat finish on metal surfaces
Output level 103 db/1 Meter
Line output supports Valcom amplified speakers
Access to Valcom VIP 120A Datasheet
Overview
The VIP-120A one-way IP Ceiling Speaker enables voice a...
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VoIP Solutions for Small to Medium-Sized Businesses We know you've got a million things to do. That's why VoIP Supply is the leading destination for small to medium-sized businesses looking to purchase VoIP equipment and systems with ease. VoIP Supply has thousands of products from over 60 of the leading manufacturers in the VoIP industry. With solutions and devices like VoIP phones, IP paging, networking equipment, video conferencing, headsets, and more, VoIP Supply has everything you need! No...
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Broadvoice is a leading VoIP provider specializing in business phone services. They are experts in state-of-the-art business phone systems.
Broadvoice's cloud technology can expand or contract with the growth of any business and save them more money. With little or no IT support required, Broadvoice phone systems are second-to-none in the field of business communication technology.
Broadvoice Communicator now includes a beta version of video calling! ...
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About NetCarrier
NetCarrier Telecom, Inc. is an FCC-regulated national provider of cloud based voice and data services. They transform the traditional workforce and enable companies to connect, collaborate and communicate through cloud based solutions. For over 20 years, NetCarrier has been providing innovative solutions for businesses throughout the U.S. NetCarrier’s proprietary nCloud Hosted PBX platform offers customers a multitude of Unified Communication (UCaaS) features that...
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About Light Spar
LightSpar is a managed IT solutions provider specializing in network and infrastructure design/management, hosting service, and overall connectivity.
Its Cloud portfolio provides your business a wide range of options for deploying your phone system within a private and secure environment that incorporates Quality of Service (QoS) features for an enhanced end user experience.
Why Light Spar?
Simple-to-use admin console
...
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Learn All About SIP Trunking! SIP Trunking is a technology that allows businesses to make voice calls over the internet by connecting their private branch exchange (PBX) to the public switched telephone network (PSTN) using Session Initiation Protocol (SIP). Get Answers to Questions Like: What is SIP Trunking? What are the benefits of SIP Trunking? What is SIP Trunking protocol? Why would a business choose SIP Trunking? More Resources for SIP Trunking What is...
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Featured Product - Algo 8180
Key Benefits
Dual purpose loud ringing and/or talkback voice paging
Significantly louder (eight to twenty times) than typical telephones
SoundSure™ ambient noise compensation adjusts output for noise level
Selectable/customizable alert tones or announcements
Access to Algo 8180 (G2) Datasheet
Overview
The Algo 8180 (G2) is a SIP Audio Alerter for...
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About BCM One
BCM One provides comprehensive, managed technology solutions to help businesses streamline their network to make communications, collaboration and connectivity simple and cost-effective. Business networks are complex by nature. Add in multiple locations and vendors, different ways of working, and evolving technology needs and the infrastructure can quickly get out of control. Without proper transparency, oversight, and expertise, companies end up relying on insufficient le...
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The VoIP Supply Podcast lets you keep learning about VoIP while you're driving, walking your dog, or working out!
Our Podcast is on Google Podcasts , Spotify , Reason , Apple Podcasts , and Amazon Music . Check out our latest episodes:
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Darren Hartman Email: dhartman@voipsupply.com Direct: 716-250-3417 About Darren Hello, I am Darren Hartman, VoIP Supply's Senior Sales Representative. I have been with VoIP Supply since we opened our doors. Over the years I have been actively selling, managing and helping train new sales associates. I have a degree in Business Administration and Sales. I really enjoy talking with customers and finding out more ...
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Brian Hyrek Email: bhyrek@voipsupply.com Direct: 716-531-4318 About Brian Hi! My name is Brian Hyrek - your trusted VoIP consultant and communications partner. With over 18 years of experience at VoIP Supply , I’ve helped thousands of businesses, service providers, MSPs, resellers, and integrators design and implement communication solutions that drive results. My focus is on building long-term partnerships through strategic insi...
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Joe Shanahan Email: jshanahan@voipsupply.com Direct: 716-531-4316 About Joe Hi I'm Joe Shanahan, Sr. Account Executive here at VoIP Supply. I am one of the longest tenured employees at the company and have been helping customers and developing lasting relationships since May of 2005. During my time here I have acquired a great deal of knowledge and expertise in all things VoIP and the telecommunications industry in general. ...
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Expand Your Business in Cloud Communications with NUSO! NUSO delivers SaaS cloud communication services via a proprietary CPaaS enablement platform supported by a fully redundant network in North America and Europe. As a full-stack provider, NUSO addresses multiple expanding markets, selling enterprise–grade, solutions to businesses of all sizes via a robust network of channel partners. Why Join the NUSO Reseller Program Through VoIP Supply? Unified Communications: Work anyw...
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Unified Office provides VoIP solutions especially targeted toward vertical markets. The Total Connect Now solution guarantees no missed calls, exceptional call quality, and zero downtime. It provides real-time business analytics and alerts, enabling users to monitor and adjust workflows from any device. Key innovations include an AI-powered suite for sentiment analysis, staff engagement, and whisper-coaching. These applications help businesses streamline operations, deliver exemplary customer ...
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Jason Neal Email: jneal@voipsupply.com Direct: 716-531-4265 About Jason Hi, I’m Jason Neal, Account Manager at VoIP Supply. With over 20 years of experience in technology sales, I bring a strong background in VoIP, networking, and AV solutions to help customers find the right products for their unique needs. I take pride in building lasting relationships with resellers, integrators, and end users, and I enjoy helping businesses grow...
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