First Look

Xiamen, China – Spet. 20, 2017, Yealink announced their global launch of Yealink CP920 Conference Phone and the DECT IP Phone W60 Package. Let’s take a quick peek at these two new products!  

The CP920 Conference Phone

cp920

The CP920, together with the CP960 that released last month, is part of Yealink’s audio conferencing solutions targeting both in-room and remote participants. Both solutions provide HD voice, a 20 ft wide voice pickup range, and noise cancelling technology for communication clarity and efficiency. Different from the CP960, which targets mid-to-large-sized meetings, the CP920 is designed for small-to-medium sized users. To differentiate it from the traditional conference phones, the CP920 also comes with a simple touchscreen keypad for smoother user experience and 3-way PSNT conference support via

More from VoIP Insider

Everyone remembers the old days before VoIP when PSTN lines ruled the business telecommunication world.  PSTN lines were, let’s just say, a lot less advantageous than what we have today.

One thing we can all remember is putting people on hold. We can still do this today with VoIP, but now there is something more advanced called Call Parking.  This has the same concept of placing a call on hold but gives you more options.

What Is Call Parking And How Does It Work?

In this video, Marc Spehalski will not only talk about the differences between Call parking and putting someone on hold, but he will also demonstrate Call Parking in action using FreePBX!what-is-call-parking

Do you use Call Parking? Let us know in the

September 22, 2017 – AudioCodes introduced their latest addition to the 400HD series of IP Phones – the 445HD IP Phones!

AudioCodes Certified Partner_250

The AudioCodes 445HD is an advanced IP phone with high definition voice experience for Microsoft 365 including Skype for Business and Microsoft Teams. It delivers enhanced productivity and support for complex legacy workflows with a high-resolution color screen and integrated LCD sidecar with speed dial and presence indication.

Some Key Features:

  • Optimized for Microsoft 365 including Skype for Business
  • 4.3” color screen
  • Speed dial sidecar and centralized management
  • Advanced voice processing capabilities, including SILK codec support, ensure high-definition voice quality

The entire AudioCodes 400HD series of IP phones now support native voice dialing services based on the corporate directory.

AudioCodes will demonstrate the new

Major Update To The Digium Switchvox Softphone AppThe latest version of Switchvox, version 6.5.2, is now available! This release includes several bug fixes and Digium Phone Firmware 1.4.6 for the D80.

See the issues have been resolved here:

  • Third-party devices (such as a SIP door phone) no longer drop calls when the device cannot accept a SIP UPDATE message. Switchvox now sends INVITE to a device that does not allow UPDATE.
  • Queue calls that are assigned to a specific member, while the member is on pause and the caller is receiving a queue announcement, will now correctly ring the member when the member becomes available.
  • Correction for the permissions to Manage Admins. Sub-admin accounts requiring Read/Write access to Manage Admins will need to have permission granted again by primary Admin account following

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the Re-dial Feature? How do I dial previous numbers without having to re-enter the digits? Today, we have more new real questions and answers from VoIP users just like you.  

 

How to Restore FreePBX 13 to FreePBX 14

Q: Can I restore the FreePBX 13 to the FreePBX 14? What should I do?Sangoma FreePBX

A: We can’t restore it directly from the FreePBX 13 to the FreePBX 14 unfortunately. However, what we can do …

Grandstream has been known for its IP video/voice telephony and video surveillance solutions. Some of you may have heard of their Grandstream Automated Provisioning System (GAPS) they introduced several years ago. What does it do? How can you take advantage of it? Let’s check it out.gaps

As its name states, GAPS is an automated system that allows enterprise IT administrators and service providers direct and secure control over device provisioning and streamlines mass deployment of Grandstream’s products from a central location. Let’s find out some of the highlighted benefits of the GAPS:

Benefits of the GAPS

Plug and Play Servicegrandstream-logo

Like most of Grandstream’s products, you are able to use the web-GUI to create a profile and control it from your end. This application is

updateSept. 19th, 2017- BroadSoft announced that they will be updating the firmware for Yealink T4xG/P/S Series and Polycom VVX IP Phones through their BroadCloud offering! Find some details here:

These firmware updates will affect several Yealink and Polycom phones:

  • Yealink T4xS Series (Firmware – 81.xxx.110)
  • Yealink T4xG / T4xP Series (Pending Firmware Deployment 81.xxx.90 – Sept 2017)
  • Polycom VVX Series (Pending Firmware Deployment 5.5.2 – Beginning Oct 2017)
  • Models for future consideration
    • Audiocodes 4xxHD IP Phones (Timing TBD)

They will be adding additional services to be managed from the phones:

  • BroadWorks Enterprise Directoryyealink-polycom
  • BroadWorks Personal Directory (Yealink Only)
  • Network Call Logs, Received/Missed/Placed
  • Office Anywhere
  • Remote Office
  • Hide Calling Line ID
  • Reject Anonymous calls
  • Sim-Ring

The XSI will also be enabled by Default for Yealink and

VoIP adapters are small, simple devices, but they play an important role for residential VoIP service. We received a lot of inquiries about VoIP adapter. What is it? How does it work? Why is it important? Let’s find out!

What is VoIP Adapter?

A VoIP adapter is a device that converts analog voice signals into digital IP packets for transport over an IP network. A VoIP adapter also converts digital IP packets in analog voice streams.

Standard VoIP adapters connect to analog telephones via an FXS port. The VoIP adapter then connects to your Local Area Network (LAN) with an Ethernet cable via an RJ45 port. Some adapters also feature an FXO port so you can connect to the Publicly Switched Telephone Network (PSTN).

adapter-system

How

Do you need a basic desk phone that is reliable and offers clear call quality? We’ve got it with Cisco’s SPA303G. (See data sheet)SPA303g

Are you in need of an IP Phone for a Gigabit network? We’ve got it with our Polycom IP 335.

Polycom-SoundPoint-IP-335-small

Perhaps you are looking for a phone with enhanced features and touch-screen display for the management-level user? We have you covered with Polycom’s VVX500. (See data sheet)

polycom-vvx500

What is the one thing all of these phones have in common? They are part of our Refresh line. Refresh is our line of refurbished, gently used products that allow users to buy products that work as good as new, but cost significantly less. If you are also …

Last week we were able to attend this year’s Grandstream partner conference, and needless to say, it was a blast. We were able to take in the sights and sounds of Boston, Massachusetts, as well as catch a Red Sox game and even a boat ride on the Spirit of Boston!

This is one of the premier opportunities to network with fellow colleagues in the VoIP world, and also get an inside look at what Grandstream has in store for 2018. We were not disappointed!

We were able to get our hands on several new products that are expected to roll out in the very near future. One of our favorites would have to be Grandstream’s new, and first ever, WiFi phone! The WP800. This …

Choices, choices, choices. Everyone loves choices. Can you imagine a world where the only flavor of ice cream was vanilla? Or the only place to go out to eat was McDonald’s? Yeah, no thanks.

Having choices is one of the things that makes life great, it is a privilege, but having choices when it comes to the things we do every day, is an important necessity. For example, your job!

We go to work almost every day, and for most of us, it’s filled with the same tasks. Maybe moving your weekly meetings to different times can erase some monotony, or changing the order of your tasks can maybe help make things up. Anything to keep things fresh! Einstein once said that insanity is doing …