What are FXS and FXO ports? What are they used for?
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Editor’s Note: This article was originally posted in October 2015 and has been fully updated for accuracy and comprehensiveness in June 2018.

If you are researching into deploying a VoIP Telephony System on your own for the first time, you are probably seeing FXS and FXO acronyms all over the place.  When you’re new to VoIP learning it can be very difficult. Hopefully, we can help to make a little sense of FXS/FXO for you.

What is an FXS port?

FXS stands for foreign exchange subscriber. An FXS port is an interface that connects station devices such as your phones or PBX to a VoIP adapter.

FXS is an RJ11 port that connects internally to an analog office phone or fax machine.  Think of the …

VoIP Basics for Beginners
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WHAT ARE VOIP PHONES?

SIP stands for Session Initiation Protocol. It is a communications protocol for integrating multimedia communication sessions. VoIP (Voice over Internet Protocol) phones, also known as SIP phones, are IP (Internet Protocol) telephones that enable your internet service provider to integrate basic phone capabilities with web, email, online chat and more through IP network.

In our VoIP Phone Guide, we discuss in details about how to choose the type of VoIP phones that will fit your needs in terms of the features, functions, etc.

Note that not all headsets are compatible with your VoIP phones, so be sure to check out the compatibility guide and VoIP headset guide before you purchase!

 

CAN I USE A REGULAR PHONE WITH VOIP?

Absolutely! …

How to Eliminate Static On My Plantronics Savi W740
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Time for our Mom’s calling Q&A again! Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help.

Last week, we talked about: How to Set Polycom VVX Series Volume to a Persistent Level, this week, we are going to tackle the static issue on the Savi W740 VoIP headset! Let’s get to it:

 

4 Areas to Check When You Experience Static on the Savi W740Headset

Q: I am using a Plantronics Savi W740 headset and I keep experiencing static on the headset. It is attached to a Polycom VVX media phone. What can I do?

A: There are some areas you can check to find the possible cause.  

  1. Test the VoIP headset on
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New VoIP Phones June 2018: IP Video Phones, WiFi Phones, and more!
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It’s time to review what new VoIP Phones were released this June! This month we have a lot of exciting new devices from Grandstream and VTech. Let’s see what unique new features each of them has to offer!

 

VTech ET600 Series

The VTech ET600 Series includes 2 IP Phones and 1 expansion module.

The VTech ET685 is an Asterisk-based high-definition (HD)12-line SIP color desk set with Bluetooth connectivity for headsets. USB connectivity supports up to three expansion modules. A three-year warranty makes the ET685 stand out from the crowd! This unit is available for purchase now!

  • Support for 12 SIP lines/accounts
  • Bluetooth connectivity for headset pairing
  • 6 self-labeling programmable feature keys with multi-color LEDs

 

The ET635 ErisTerminal also supports 12 SIP lines but …

Ribbon Communications Acquires Edgewater Networks For $110 Million
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June 25th, 2018 – Ribbon Communications Inc. (Quintum Technologies), a global provider of secure and intelligent cloud communication solutions, today announced that they have signed an agreement to acquire Edgewater Networks, a leading IP-based voice, video and data service provider.

Ribbon agreed to pay Edgewater Networks an aggregate value of $110 million cash and common stock. This transaction is expected to finish in the third quarter of 2018.

The acquisition will allow Ribbon to better serve their global customers with a complete product portfolio, end-to-end service assurance and analytics solutions. The new combined portfolio will strengthen Ribbon’s security offering with voice and data intelligence and help Ribbon become the market share leader for enterprise Session Border Controllers (SBCs) and Network Edge Orchestration.

“With Edgewater …

How to Secure Your VoIP Phone Calls with the GXP Phones and UCM6200
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Grandstream UCM IP PBX and GXP VoIP Phones are some of the hottest products VoIP Supply carries. In our latest webinar with Grandstream, we had over 100 participants join us to learn about how to secure VoIP phone calls with Grandstream’s GXP phones and UCM6200.

To make sure you get the most out of this webinar, we’d like to share the presentation slides and the Q&A session with all of you who are interested in learning more!

Click here to download the presentation deck

How to Secure Your VoIP Phone Calls Webinar Q&A Session

Question 1: Why is the TLS Do Not Verify is checked under SIP Settings> TCP/TLS tab? I thought TLS requires TCP?

Answer: TLS runs on TCP for sure. This option is …

The Grandstream GXP1760W Awarded Best VoIP Device by ITSPA
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Grandstream, a leading manufacturer of IP voice and video communications equipment, announced that their GXP1760W Mid-Range WiFi Phone has been selected as the Best VoIP Device at the 2018 ITSPA Awards!

About The GXP1760W

Grandstream’s GXP1760W WiFi Mid-Range IP Phone supports 6 lines and 3 SIP accounts. This model offers the same sleek design you’ve come to know and love but now features integrated dual-band WiFI for integration with wireless networks. Learn how to connect the GXP1760W to your WiFi network here.

Popular Features:

  • 6 lines, 6 dual-color line keys (with 3 SIP accounts), 4 XML programmable context-sensitive soft keys
  • 5-way audio conferencing for easy conference calls
  • 24 digitally programmable & customizable BLF/fast-dial keys
  • Built-in USB port for importing and exporting data only
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3 Feature-Rich Refurbished IP Phones (With a Price You Will love!)
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We know that you have probably heard about Refresh IP Phones by now, but since we know it is such a good bargain, we can’t help but to keep telling you about them! Refresh IP Phones are a used option for business owners to outfit their offices with quality products at a fraction of the cost of buying new equipment.

Check out our current most popular inventory:

Polycom VVX 410 12-Line Gigabit Phone (Refresh) $107.99

This is a high-quality phone for the professional user.

Key Features:

  • HD Voice
  • Dual Gigabit ports
  • RJ9 headset port
  • UC Telephony features
  • 3.5 Color Display

Learn more about the VVX 410 IP Phone

 

Grandstream GXP2140 4-Line Gigabit IP Phone (Refresh) $59.99

This is an enterprise level phone for features …

Does your VoIP Service Provider Provide Hardware Support?
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When your VoIP phone doesn’t work the way you expect it to work, nothing is more frustrating than getting a “Sorry, we don’t support your hardware.” message from customer service. If you’ve had that same bad experience before – keep reading! You are about to find out the reason and how to prevent that in the future.

What Does My VoIP Phone Have To Do With My Service Provider or IT Administrator?

Many customers come to VoIP Supply for VoIP hardware support and most of the time our first question is who is your VoIP service provider or IT administrator? You might be wondering, what does my VoIP hardware have to do with the service provider?

Your VoIP phones functionality depends on how they were …

SD-WAN In the Know Part II: Why SD-WAN? How Secure is it?
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Note: this is a two-part blog series. You can read SD-WAN In the Know Part I here.

In the previous post, we have learned the basics about SD-WAN. Today, we are going to learn more about why many multi-location businesses choose SD-WAN and how secure it is comparing to traditional WAN connectivity. Let’s get to it:

Why SD-WAN?

A short answer would be: SD-WAN can offer you a seamless, secure connectivity across your multiple communications platforms efficiently with lower costs.

Traditionally, when you have multiple branch offices connected to your headquarter, the traffic from each branch is pulled across the WAN links to your main site. This process is very inefficient and expensive. Now with SD-WAN, you have a direct Internet connectivity that …