How to Stay Compliant with STIR/ SHAKEN Standards

April 7, 2021 by Ying-Hui Chen

Is your communication system compliant with STIR/SHAKEN standards? Every year, around 60% of claims handled by the FCC relate to illegal robocalls and spoofing. The massive amount of fraudulent robocalls can harm service provider’s reputation and create a lack of trust in communications.  


STIR (Secure Telephony Identity Revisited) and SHAKEN (Secure Handling of Asserted Information Using Tokens) are new technology standards created by FCC (Federal Communications Commission) to ensure that calling numbers are not spoofed, reducing fraudulent activity. 

Check out this video to learn more about STIR/SHAKEN standards:

How to Be Compliant with TRACED Act and STIR/SHAKEN

The STIR/SHAKEN standards use digital certificates from the service carriers to assure call recipients that a caller ID has been altered. The TRACED Act, the first federal law established to curb robocalls, was passed in December 2019. 

Therefore now all service providers are required to implement STIR/SHAKEN call authentication and robocall mitigation measures by June 2021. 

Read this blog post to learn more about TRACED Act

6 Cool VoIP Features You Should Take Advantage of in 2021

March 29, 2021 by Ying-Hui Chen

Have you checked out these new cool VoIP features designed to help users move forward into 2021? If not, you are really missing out! Here’s a list of 6 cool VoIP product features for your convenience:

  1. Poly’s P5 Web Camera

Poly’s P5 Web Camera comes with brilliant colors and automatic low light compensation features. Users are able to deliver excellent video quality anywhere they need to take a call without any hassle! 

  1. Konftel’s Cam10 Web Camera

Konftel’s Cam10 Web Camera is certified in line with the Climate Neutral standard. This means when you choose a Konftel product, there is an instant climate benefit from the very first distance meeting that replaces a business trip!

  1. Fanvil’s H5W Hotel Phones

Fanvil’s H5W Hotel Phones come with a color screen and built-in WiFi. This device is more than just a hotel phone! It can be applied in multiple scenarios such as shopping malls, supermarkets and hospitals. 

  1. Jabra’s PanaCast Web Camera

Jabra’s Panacast Camera now comes with a free white board feature that allows users to share in-room whiteboard in HQ-quality with remote participants. The whiteboard feature empowers teams to ideate & collaborate in ways not possible before now bringing a familiar, analogue whiteboard tool into the digital collaboration space!

  1. AudioCodes’ C470HD

Check out AudioCodes’ latest Teams phone, the C470HD! The C470HD IP Phone features a 5.5″ color touch screen (1280 x 72), with optional support for Wi-Fi and Bluetooth. AudioCodes also offers a centralized management software that allows you to manage and control your phone for absolutely free!  

  1. Grandstream’s UCM6300 Series

The UCM6300 Series is supported by Grandstream’s Device Management System (GDMS). GDMS provides you with a centralized interface to configure, provision, manage deployments of Grandstream’s endpoints.  Learn more here.

And that’s not all! Read our previous Did You Know series cool feature recap here! Give our VoIP experts a call at 1-800-398-8647 to learn more features.

4+ New VoIP Reseller Updates This March

March 25, 2021 by Ying-Hui Chen

What’s new this March for our VoIP resellers? During our reseller webinar this month, we talked about new VoIP products from Poly, Grandstream and Cyberdata, current promotions, Grandstream’s GCS Certification, and so much more. Here’s a quick summary:

Download the presentation slides here!

  1. New VoIP Products
  • Poly Rove Wireless IP Phone: Keep the conversation going whenever, wherever – at work. Built for on-site employees the Poly Rove wireless IP phone solution delivers the sweet freedom to move. Not to mention, it’s built to stay cleaner for longer with Microban® antimicrobial product protection. 
  • Grandstream GUV3050 Headset: Pair these headsets with laptops, desktops, IP Phones, and other Bluetooth capable devices to offer high-quality, wireless sound. Ideal for remote workers and busy environments. 
  • CyberData InformaCast Enabled WiFi Alert Button: The 011527 is the perfect device to add to your mass notification IP paging solution
  1. Grandstream GCS Certification Webinar

The Grandstream Certified Specialist (GCS) certification provides a top-level overview and a basic understanding of the capabilities of the system. 

  • The webinar is expected to take about four hours. 
  • Choose to take the exam on a different day within three days of the webinar. 

Join the live session with our trainer and submit questions as you learn! The webinar is on March 30, 2021 13:00 Eastern Time (US and Canada) Click here to register now!

  1. Paging Solutions for Gov/Edu

Now is the best time to sell IP Paging solutions! These paging devices will help your customers reduce incidents, increase security and save time and money. Check out all of our latest paging solutions here.

  1. Current Promotions

Poly discounts

  • Poly Public Sector Discounts Public Sector GPT: expires September 30th, 2021 
  • Public Sector opportunities get 10% off Poly headsets. 
  • Federal Sector GPT: expires March 31st, 2021 
  • Federal Public Sector opportunities get 5% off Poly headsets 

Jabra PanaCast 30% Discount!

  • Effective now through December 31, 2021
  • Enjoy a discount up to 30% available for Jabra PanaCast collaboration solutions. Terms and conditions apply.

Visit our promotion page to learn more SPIFFs and discounts available!

VoIP News Update March 2021

What’s new this month at VoIP Supply? Watch our VoIP new updates video to find out! 

Here’s a quick review:

  • Definitive agreement between Sangoma Technologies and Star2Star Communications
  • Snom’s SMB DECT Series, D700 Series, the C620 and more devices are now certified with Cisco BroadWorks platform
  • New WH Series wireless headsets from Yealink
  • Mobotix announced their new Mobotix Cloud – access your security devices whenever and wherever you want

Are you ready for more VoIP news updates? Follow our VoIP insider blog and register for our next VoIP Reseller webinar to learn more!

3+ NEW Grandstream Products for 2021 You Must Know About

March 19, 2021 by Ying-Hui Chen

2021 is an exciting year at Granstream and VoIP Supply as we introduce a lot of new VoIP hardware to help businesses transition back to the office or continue working remotely. Let’s take an overview of these new Grandstream products you can’t miss out on:

Download the Presentation Slides Here to Learn More

  1. GUV3050 HD Bluetooth headset 

The GUV3050 is a wireless headset that can be paired with laptops, computers, IP phones and other devices. It is designed for remote workers and/or busy environments. Check out some key features:

  • Bluetooth for wireless use 
  • Noise Canceling technology to reduce background noise 
  • Charging base station provides a quick recharge and convenient storage 
  • Adjustable headbands & soft ear cushions 
  • Included USB adapter for usage with non-Bluetooth devices 
  • 12-hour talk time for all day usage

The GUV series offers peace-of-mind by being compatible with all major platforms, including Grandstream’s IPVideoTalk, Microsoft Teams, Zoom, Slack, Google, Cisco, 3CX, Wave app & much more. 

  1. GRP260X Series IP Phones

GRP2601P is an essential 2-line IP phone designed with zero-touch provisioning for mass deployment and easy management. This Series includes GRP2602, GRP2602P/W, GRP2603, GRP2603P, GRP2604 and GRP2604P. Let’s take a closer look at each model:

GRP2602 & GRP2602P/W

2-line, 4-account SIP IP Phone designed with zero-touch provisioning for mass deployment and easy management

  • 2 FastEthernet network ports (10/100) 
  • GRP2602P with built-in PoE 
  • GRP2602W with integrated dual band Wi-Fi connectivity (coming soon) 
  • Management and provisioning from the cloud with GDMS 
  • Electronic Hook Switch (EHS) support for hands-free connection 
  • Enterprise Level Security including secure boot, dual firmware image, and encrypted data storage.

GRP2603 & GRP2603P

Essential 3-line model designed with Gigabit network ports and customizable faceplate. 

  • 2 Gigabit network ports (10/100/100) 
  • 132 x 64 Backlit LCD screen 
  • GRP2603P with built-in PoE 
  • Management and provisioning from the cloud with GDMS
  • Electronic Hook Switch (EHS) support for hands-free connection 
  • Enterprise Level Security 

GRP2604 & GRP2604P

Modelo que integra 10 teclas BLF/Speed-Dial para tener mejor comunicaciĂłn dentro y fuera de la empresa.

  • 2 Gigabit network ports (10/100/100) 
  • 132 x 64 Backlit LCD screen 
  • 10 BLF/Speed-Dial Keys 
  • GRP2604P with built-in PoE 
  • Management and provisioning from the cloud with GDMS 
  • Electronic Hook Switch (EHS) support for hands-free connection 
  • Enterprise Level Security

Check out a comparison chart below to see the tech specifications: 

GDMS Device Management

Did you know you can deploy and manage the GRP260X Series from a single interface? The Grandstream Device Management System (GDMS) is a cloud provisioning and management system that provides easy-to-use, enterprise-grade tools to manage Grandstream products before, during and after deployment.

  • Configuration and management of devices, accounts and firmware versions. 
  • Real-time device monitoring 
  • Smart alarms, troubleshooting and diagnostic reports.
  • Automate firmware updates, device resets, and usage logs
  1. GVC3220 Ultra HD Multimedia Conferencing System and GMD1208 Wireless Desktop Microphone

GVC3220 Conferencing System

The GVC3220 is a revolutionary video conferencing system that provides an interactive and immersive environment to increase collaboration and productivity. 

  • Supports crisp video quality with Ultra Full-HD 4K video output 
  • 1 / 2.5” 8 Megapixel CMOS sensor 
  • Wide angle lens with 12x optical zoom
  • PTZ (Pan-Tilt-Zoom) capabilities 
  • Built-in dual-band 802.11ac Wi-Fi and Bluetooth 5.0

GMD1208 Desktop Wireless Microphone 

  • 8 omni-directional microphone array 
  • Touch button to mute 
  • Built-in 1500mA rechargeable battery 
  • MicroUSB port for charging 
  • Proprietary 2.4 GHz wireless technology for communication with GVC3220 
  • Bluetooth to connect other devices

Are you ready to learn more about Grandstream’s new products? Visit our website or give our VoIP expert team a call at 1-800-398-8647 today!

Algo Introduced the New 8198 SIP PoE+ Ceiling Speaker with Algo Satellite Technology

March 17, 2021 by Ying-Hui Chen


Algo Solutions, a SIP compliant endpoints provider for voice paging, customer assistance and entrance security, introduced their latest IP paging product, the Algo 8198 SIP PoE+ Ceiling Speaker!

The 8198 is a SIP compliant and multicast capable PoE+ network audio device for live voice paging, alerting, announcements and emergency notification. 

Deploy IP Paging Cost-Effectively with Algo Satellite Technology

Now customers can easily create a daisy chain of the Algo 8198 Speakers by combining multiple Algo 1198 Speakers. You can even control the 8198 web GUI through the Algo 8300 Supervision Controller if deployed!

Up to three 1198 satellite speakers can be connected to the 8198 using standard patch cables. Each 1198 Satellite Speaker attached is automatically detected by the 8198 IP Speaker and monitored for connectivity. This reduces required network ports and cable drops while maintaining all the benefits of IP paging!

Learn more features of the 8918 ceiling speaker:

  • Supports SIP, Multicast, Polycom Group Page, InformaCast, Revolution (Syn-Apps), RESTful API
  • PoE and PoE+ compatible
  • 16W audio output power from PoE+
  • Web GUI configurable + centralized provisioning
  • TLS, MTLS, SRTP security
  • Near limitless zoning options
  • Multicast scalable
  • Ambient noise responsive
  • Codec support for G.711, G.722, OPUS 48 kHz

Visit our website or simply give us a call at 1-800-398-8647 to learn more about the 8198!

March VoIP Hardware Roundup: Grandstream’s GUV 3050, CyberData Alert Button and More!

March 15, 2021 by Ying-Hui Chen

March is an exciting month at VoIP Supply with several new VoIP products arriving! From Bluetooth headsets to an alert button, we are here to provide you everything you need for an efficient communication system. 

3+ New VoIP Products This March

  1. Grandstream’s GUV3050 Bluetooth Headset

The GUV3050 HD Bluetooth Headset can be paired with laptops, desktops, IP Phones, and other Bluetooth capable devices to offer high-quality, wireless sound. Ideal for remote workers and busy environments. This bluetooth headset features a noise cancellation microphone that minimizes background noise to provide crisp HD audio. The GUV3050 comes equipped with a charging base station.

Key Features:

  • HD audio for crystal clear and easy communication
  • Bluetooth compatible and can be paired with up to two devices at the same time
  • Integrated ring-shaped busy lights on both sides of headset to indicate a call in progress
  • An adjustable headband, in-line controls, and left or right wearing style
  1. Yealink’s MeetingBar A20

Check out Yealink’s NEW MeetingBar A20, an all-in-one video device! The A20 integrates the whole things you need for the seamless video collaboration in small and huddle rooms.

Key Features:

  • Certified for Zoom Rooms video conferencing
  • MeetingBar A20: all-in-one videobar
  • 20MP camera sensor for HD video with auto-framing and speaker tracking
  • 5W speakers for clear, loud audio
  1. CyberData’s InformaCast-Enabled WiFi Alert Button

The CyberData 011527 is an InformaCast Enabled WiFi Alert Button. It is user-friendly, simply push the button and a message will be sent to the InformaCast server this will then trigger the correct mass notification response!

  • Wall and desk mountable
  • Compatible with all CyberData InformaCast devices

Are you ready to see more new VoIP products? Hop over to our website to learn more!

How to See a Video Preview on Fanvil’s i53W Indoor Doorphone

March 12, 2021 by Ying-Hui Chen

Fanvil’s i53W is a touchscreen doorphone that eases the communication between your doorphone or video surveillance system and you. Did you know that you can view the situation outside with one single click? Let’s see how this works!

How to See a Video Preview on Fanvil’s i53W Indoor Doorphone

Users can bind the video stream of the camera of the door phone and view the situation outside the building with one single click. If there’s no setting being set up yet, you will need to first follow these steps:

  1. Set up Function Key Settings
    1. Go to web page settings [Function keys]>>[Function keys]>>[DSSKey2] 
    2. Select “Type”: URL
    3. Enter “Value” with your RTSP URL of the camera
    4. Now the setting is completed and submitted
    5. Press the video surveillance button in standby mode
  2. Set up Side DDS Settings
    1. Go to web page settings [Function keys] >> [Side key]
    2. Select any key
    3. Select “Type”: URL
    4. Enter “Value” with your RTSP URL of the camera
    5. Now press the shortcut key set on the right side of the standby interface for a preview!

Visit our web page to learn more about Fanvil’s i53W indoor doorphone!

5 Reasons to use Sangoma Switchvox in Education

March 11, 2021 by Ying-Hui Chen

Is your school struggling to provide the best educational experience with a limited budget? Or maybe you are looking to enhance your school security and safety? Sangoma has the solution for you! 

Download our presentation slides here to learn more!

1) Shrink budget with best value in UC

With Sangoma’s Switchvox VoIP system, there’s no surprises. You enjoy all features and the system won’t become outdated. The system is highly scalable to meet your growing school needs and can even be used with your existing analog paging equipment. 

2) Efficiency improvements for staff

It’s time to provide your staff with the right tools to increase work efficiency! Check out these must-have features Sangom Switchvox provides:

Don’t forget about these mobility benefits you should take advantage of:

  • Front office staff – delivering visitors to classrooms. 
  • School Resource Officer – patroling the halls or campus. 
  • Principal/Admin Staff – observing classrooms district wide. 
  • Teachers – PE/recess outside and field trips. 
  • Personal phone numbers remain hidden.

3) Security and safety inside and outside the classroom

Reliable communications is the top priority when it comes to safety! With Sangoma Switchvox SIP-based system, your school is equipped with everything you need for quick alerts and announcements.

  • IP Cameras, bell/speaker systems, door ringers, etc. 
  • Quick Alerts: mass emergency alert options for both teachers and parents. 
  • D-Series phones: custom alerts and Bell Commander.

4) Modern features you didn’t know you needed. 

Check out these modern features that your school should know about!

  • Teachers:
    • VM to Email
    • Conferencing
    • Status
    • Mobility
  • Admins
    • Recording & Reporting
    • API (Application Programming Interface)
  • Office Staff
    • Call Queues
    • Switchboard
    • Pop Up Messages

5) Future proof

Sangoma Switchvox is future proof. You will be able to easily migrate to private or public cloud in the future and the Switchvox software is built to work on standards-based hardware. It is non-Proprietary with non-Forklift upgrades!

Call one of our VoIP experts today at 1-800-398-8647 to schedule a demo!

4 Features to Enhance Your Patient Experience with Konftel’s Video Conferencing Bundles


Are you looking for ways to improve your patient experience? You’re in the right place! Konftel offers a wide range of high end video solutions for both patient-centered care and healthcare collaboration needs. 

There’s no time like the present to enhance your patient experience and increase efficiencies for your healthcare workers! In this blog post, we will focus on 4 key features and walk you through how Konftel’s video conferencing bundles can help you enhance your patient experience.

How to Enhance Patient Experience with Konftel’s Video Conferencing Bundles

  1. Crystal clear audio & video quality:

Konftel’s C20Ego and C2055Wx are perfect desktop video solutions for online consultation between patient and healthcare professionals. With crystal clear audio and video quality, you will be able to maintain high quality consultation sessions.

For professional medical meetings, Konftel’s C5055Wx is an ideal solution with outstanding optics.

  1. No-hassle installation and setup with just a simple USB cord

Ditch the complicated installation process and simply plug in a USB cord to get your system up and running! That’s how simple it is with Konftel’s video conferencing solutions. 

  1. Two-year warranty:

Konftel’s video conferencing bundles come with an outstanding two-year warranty! This will put your mind at ease, knowing that your equipment is protected with quality. 

  1. Highly Compatible: 

Konftel’s video conferencing solutions are compatible with many third-party manufacturers including Skype for Business, Cisco, Avaya, Mitel, and more. You will be able to use the platforms your patients are already familiar with and reduce the setup time!

3 Konftel Video Conferencing Bundles for Healthcare and Telemedicine

Konftel C20 Ego: Ideal for online consultations and telemedicine services

  • Includes the Konftel Cam20, Ego Speakerphone, and OCC Hub
  • Meeting size: up to 6 people
  • 4K Ultra HD
  • OmniSound® with HD audio
  • 105° field of view
  • One Cable Connection Hub

Konftel C2055Wx: Ideal for online consultations and telemedicine services

  • Includes the Konftel Cam20, 55 Speakerphone, and OCC Hub
  • Meeting Size: up to 12 people
  • 4K Ultra HD
  • OmniSound® with HD audio
  • 105° field of view
  • USB for PC-based collaboration

Konftel C5055Wx: Ideal for professional medical group meetings 

  • Includes the Konftel Cam20, 55 Speakerphone, and OCC Hub
  • Meeting Size: up to 20 people
  • OmniSound® with HD audio
  • 72.5° field of view
  • 12x optical zoom
  • USB for PC-based collaboration

Are you ready to take your healthcare service to the next level? Visit our website to learn more about Konftel’s video conferencing solutions or simply call one of our VoIP experts at 1-800-398-8647 to find your ideal solutions!

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