Watch Now: 2023 September VoIP News Update

September 29, 2023 by Steve Lopian

Your September VoIP News Update is here, and boy, did we see a lot of new product releases! In this month’s episode, we tackle brand-new products from Spectralink, Fanvil, and Cyberdata!

To kick things off, we’ll discuss the Spectralink S Series of DECT phones! These new additions to the Spectralink portfolio are ideal for retail, warehouses, healthcare, and so much more! Depending on how big or small your DECT solution needs to be, Spectralink offers the S33, S35, and S37 to ensure you get the features and functionality you need for your business.

Also for September, Fanvil has introduced their new big button phone, the X305! This phone is packed with features and offers ease of use with its simplistic profile and extra-large buttons. This new addition to the Fanvil lineup is perfect for nursing homes, hospitals, and more!

We are also excited to announce the release of CyberData’s new SIP Paging 25V/70V Amplifier! This groundbreaking new product offers a hybrid paging solution like we’ve never seen before! Some standout features are the built-in calendar-based scheduler and its ability to send and receive multicast!

Which new September product release are you most excited about? Let us know in the comments below!

Watch now: Algo 8420 Dual-sided IP Display Speaker Configuration & Product Feature Video

September 19, 2023 by Steve Lopian

The highly anticipated 8420 Dual-sided Display Speaker from Algo is finally here and is stunning. This all-purpose display speaker has a wide range of functionality with an unmatched ease of use. Our latest technical video takes you from opening the box to having it up and running.

Watch as we take you through the Algo 8420 web GUI and Algo Device Management Platform (ADMP) and test features like scrolling text, changing light colors, testing alarms, and so much more! By the time you’re done enjoying this video, you will be ready to have your Algo 8420 up and running in no time!

I also have to note that after testing out the features of the device, I feel like it is a must-have for any school, university, hospital, or warehouse. Whether you need to alert for an emergency, send out reminders, or celebrate an event, the Algo 8420 has got you covered.

Are you currently using the Algo 8420? If so, we want to hear your thoughts! Leave us a comment below!

Algo IP Endpoints & Microsoft Teams Integration is Official!

Algo Solutions has received official certification for seamless integration with Microsoft Teams via the Microsoft Teams SIP Gateway! Algo’s third-party SIP-compliant devices can establish a direct connection with Microsoft Teams either via the SIP Gateway or by leveraging a compatible Session Border Controller (SBC). Algo IP Endpoints are officially recognized as part of the general availability offerings by Microsoft.

Implementing Algo’s collection of Microsoft Teams-certified IP Speakers, Paging Adapters, Visual Alerters, Intercoms, and Displays for your voice paging, alerting, and door entry needs is easy. Algo’s compatibility is optimized and efficient thanks to its native interoperability with Microsoft Teams via the Teams SIP Gateway.

Please visit the Microsoft Teams Configuration Guide here for a simple step-by-step guide to register Algo IP Endpoints to the Teams SIP Gateway.

Often recognized primarily for its top-notch collaboration features, including video conferencing and chat, Microsoft Teams also provides a complete cloud-based telephony solution suitable for businesses of all scales. For an entire list of certified Algo products compatible with Microsoft Teams, click here.

Common applications within Microsoft Teams include:

Enabling Legacy Voice Paging Systems: For example, the Algo 8301 Paging Adapter & Scheduler will allow you to seamlessly bridge analog devices and Teams as these adapters are fully compatible with Teams.

Deploying IP-based Voice Paging Systems: Algo’s IP Speakers provide a seamless, feature-rich voice paging solution that seamlessly integrates with Teams’ SIP Gateway. These speakers offer flexibility, wideband support, two-way communication, and ambient noise detection.

Emergency Notifications and Alerting: Algo’s audible and visual alerting devices are perfect for efficient emergency alerts and telephone ring detection in Microsoft Teams setups. Algo’s Visual and Audible alerters provide highly attention-grabbing notifications with ultra-bright multi-color LED visuals and high-intensity audible alerts.

Multicasting in Teams: Algo’s IP Endpoints support RTP multicast and can be configured as either multicast senders or receivers. Leveraging multicast within a Teams environment enables organizations to efficiently expand their communication reach across various buildings, campuses, or enterprise settings while keeping costs and complexity in check.

Ring Detection and Loud Ringing in Microsoft Teams: Loud ringing devices provide the necessary volume to ensure phone rings are heard, even in noisy environments. These devices are crucial for critical situations or when workers need to be notified. Also, Algo IP Speakers and Visual Alerters can directly connect to the Microsoft Teams SIP Gateway and be linked to the specific user or phone requiring extra ring notifications.

Check the following requirements when registering an Algo device to the Microsoft Teams SIP Gateway: access to Algo’s web interface, you have Firmware 5.3.4 or higher and that MS Teams support is enabled in the firmware, Microsoft SIP Gateway is enabled, MS Teams license, MS Teams production environment supports Algo, and the device certificate is installed.

Below are a few endpoints compatible with the Microsoft Teams SIP Gateway which are available at VoIP Supply:

IP Speakers:

• 8180G2 IP Audio Alerter

• 8186 IP Horn Speaker

• 8188 IP Ceiling Speaker

• 8189 IP Surface Mount Speaker

• 8190 IP Speaker – Clock

• 8190S IP Speaker – Clock & Visual Alerter

• 8196 IP PoE+ Horn Speaker

IP Intercoms:

• 8028G2 IP Doorphone

• 8201 IP PoE Intercom

• 8063 IP Door Controller

IP Visual Alerters:

• 8128G2 IP Visual Alerter

• 8138 IP Color Visual Alerter

IP Paging Adapters:

• 8301 IP Paging Adapter & Scheduler

• 8373 IP Zone Paging Adapter

IP Display Speakers:

• 8410 IP Display Speaker

• 8420 IP Dual-Sided Display Speaker

For more information on this exciting integration, please feel free to contact one of our VoIP Experts at 1-800-398-8647 or visit us at and send us a Chat.

How to Determine If You Need a Special Network Switch for Your VoIP Phone

September 18, 2023 by jstewart

It’s no secret that in the fast-paced world of modern business, communication is key. As companies continue to rely on Voice over Internet Protocol (VoIP) technology to streamline their communication processes, the need for a robust network infrastructure becomes more critical than ever. Central to this infrastructure is the network switch, which plays a pivotal role in ensuring the quality and reliability of your VoIP phone system. But how do you know if you need a special kind of network switch for your VoIP phones? In this blog post, we will explore the factors that determine whether your VoIP phone system requires a specialized network switch.

Assess Your Current Network Infrastructure: Before diving into the specifics of VoIP phone system requirements, it’s essential to evaluate your existing network infrastructure. Start by considering the following:

Network Traffic: Is your network handling a significant amount of data traffic, including voice, video, and data?

Network Age: How old is your current network equipment? Older switches may not support modern VoIP features. 

Performance Issues: Are you experiencing call drops, jitter, or latency issues with your current setup? 

Network Size: How many VoIP phones and other devices are connected to your network? More significant network sizes may demand a specialized switch. 

VoIP-Specific Features: VoIP phones have specific requirements that set them apart from traditional analog phones. These requirements may include Power over Ethernet (PoE) capabilities, Quality of Service (QoS) support, and VLAN (Virtual LAN) capabilities.

Power over Ethernet (PoE): VoIP phones often require power to function, and PoE enables both data and power to be delivered over a single Ethernet cable. Check if your current switch supports PoE or if you need to upgrade to one that does.

Quality of Service (QoS): QoS helps prioritize VoIP traffic, ensuring that voice packets are given higher priority to maintain call quality. If your current switch lacks QoS support, it’s time to consider an upgrade.

VLAN Support: Segregating voice and data traffic into separate VLANs can enhance network performance and security. A switch with VLAN support may be necessary if you haven’t already implemented this feature.

Bandwidth Requirements: VoIP phone systems demand a stable and consistent network connection. High-quality voice calls require adequate bandwidth to ensure that voice packets are delivered without interruption. Consider whether your current switch can handle the required bandwidth for your VoIP phone system. If not, a specialized switch may be necessary to avoid call quality issues.

Scalability and Growth: Think about the future of your business. If you anticipate adding more VoIP phones to your network as your company grows, it’s crucial to choose a switch that can scale with your needs. Some specialized switches are designed to support a higher number of VoIP devices and offer flexibility in terms of expansion.

Consultation with a VoIP Professional: If you’re unsure about whether your network switch is suitable for your VoIP phone system, consider consulting with an IT professional or a VoIP specialist. They can assess your current setup, understand your business requirements, and recommend the most suitable switch for your needs.

In conclusion, a specialized network switch for your VoIP phone system may be necessary depending on your current infrastructure, VoIP-specific features, bandwidth requirements, scalability needs, and network performance issues. Investing in the right switch ensures that your VoIP communication remains reliable and of high quality, contributing to the overall efficiency of your business operations. If you have any questions or comments please feel free to leave them below, give us a call at 1-800-398-8647, or visit our website at

SIP Chats: Ryan Zoehner of Algo Returns

September 13, 2023 by Steve Lopian

Our latest episode of SIP Chats is out now! In this episode, we welcome back Ryan Zoehner of Algo Solutions to the show. Your host, Brian Hyrek, sits down with Ryan to discuss the new and innovative products that have just been released from Algo, including the brand-new 8420 Dual-sided IP Display Speaker, and so much more!

Also in the interview, you’ll get an in-depth look into Algo’s device management platform (ADMP) and how it can help you streamline several Algo devices in one central location!

So get comfy and tune in to stay up-to-date on all things Algo and how they can truly impact your business, school, hospital, warehouse, and more!

Are you currently using Algo products? If so, we want to know what you think! Leave us a comment below!

Q&A: What The Heck is VoIP Anyway and How Does It Work?

September 12, 2023 by rjohnson

Thanks for clicking our blog post! We appreciate you allowing the VoIP professionals at VoIP Supply to help you understand all things VoIP! Let’s break it all down for you…

VoIP stands for Voice over Internet Protocol, and it refers to the technology and methodology used to transmit voice and multimedia content over the Internet using digital data packets, instead of traditional analog telephone lines. In simpler terms, VoIP allows you to make phone calls and engage in other forms of communication (like video calls) using the Internet rather than traditional telephone lines.

Here’s how VoIP works:

1. Analog to Digital Conversion: When you speak into a microphone on your VoIP-enabled device (like a computer, smartphone, or VoIP phone), your voice is converted from analog signals (sound waves) into digital data.

2. Packetization: The digital voice data is then divided into small packets. These packets include the actual voice data along with information about the sender, receiver, and sequencing.

3. Routing: The packets are sent over the Internet. Just like how data packets for websites are routed through various network routers, VoIP packets are also directed through the most efficient path to reach the recipient.

4. Internet Transmission: The packets are transmitted over the Internet using various networking protocols, such as TCP/IP or UDP. UDP (User Datagram Protocol) is often used for real-time communication like VoIP because it offers lower latency compared to TCP (Transmission Control Protocol).

5. Reassembly: Once the packets reach their destination, they are reassembled in the correct order to reconstruct the original digital voice data.

6. Digital to Analog Conversion: Finally, the digital voice data is converted back into analog signals that can be understood by traditional audio devices like speakers.

VoIP can be used in various ways:

1. Phone-to-Phone Calls: You can make calls from one VoIP-enabled device to another. This includes calls between computers, smartphones, and dedicated VoIP phones.

2. Computer-to-Phone Calls: You can use software applications on your computer or mobile device to call traditional landlines or mobile phones.

3. Phone-to-Computer Calls: Similarly, you can receive calls from traditional phones on your computer or mobile device using VoIP services.

4. Video Calls: VoIP technology also allows for video calls, where both audio and video data are transmitted over the internet.

5. Messaging and Collaboration: Many VoIP services also offer instant messaging, file sharing, and collaboration features.

6. Integration with Traditional Phone Networks: Many VoIP services offer the capability to connect to traditional telephone networks, allowing users to make calls to non-VoIP phone numbers.

We here at VoIP Supply can attest to the fact that VoIP has become widely popular due to its cost-effectiveness, flexibility, and the convergence of voice and data networks. It’s used by individuals, businesses, and service providers for communication needs. However, it’s important to note that VoIP quality can be influenced by factors such as internet speed, network congestion, and the quality of the VoIP service provider. Our team of VoIP experts can assist you in your journey of finding the right solution for you or your business. Call us at 1-800-398-8647, or visit us at and send us a Chat.

Did You Know About Cisco’s VoIP Configuration?

September 4, 2023 by jstewart

In today’s dynamic business landscape, effective communication lies at the heart of success. As technology continues to evolve, Voice over Internet Protocol (VoIP) stands out as a transformative solution. Cisco, a global leader in networking and communications, has been at the forefront of this revolution, offering businesses powerful tools to optimize their VoIP configurations. In this blog post, we’ll delve into Cisco’s VoIP configuration, its benefits, and how you can make the most of this advanced technology.

Understanding VoIP and Its Importance 

VoIP is a technology that enables voice communication and multimedia sessions over the internet, replacing traditional telephone lines. Its advantages, such as cost savings, scalability, and improved mobility, have driven businesses worldwide to adopt this technology. Cisco’s expertise in networking and communication has made them a pivotal player in providing comprehensive VoIP solutions.

The Cisco Advantage 

Cisco’s VoIP solutions are designed to enhance communication efficiency, streamline operations, and deliver a superior user experience. Their portfolio includes a wide range of IP phones, switches, routers, and software applications that seamlessly integrate into existing infrastructure.

Key Benefits of Cisco’s VoIP Configuration:

  1. Scalability: Cisco’s VoIP solutions are highly scalable, accommodating businesses of all sizes. From small startups to large enterprises, Cisco’s offerings can be tailored to meet specific communication needs.
  1. Quality of Service (QoS): VoIP requires reliable and consistent data transmission. Cisco’s QoS features prioritize voice traffic, ensuring crystal-clear conversations without interruptions.
  1. Unified Communications: Cisco’s VoIP technology integrates voice, video, and data, creating a unified communication environment. This consolidation streamlines workflows and enhances collaboration.
  1. Security: Cisco takes security seriously, offering robust encryption and authentication protocols to protect sensitive voice data from unauthorized access.
  1. Remote Work Enablement: In today’s remote work era, Cisco’s VoIP solutions enable seamless communication across locations. Employees can stay connected and productive regardless of their physical location.

Configuring VoIP with Cisco: Steps to Success

  1. Assessment: Before deployment, assess your organization’s communication needs. Identify the number of users, call volume, and specific features required.
  1. Network Readiness: Ensure your network is optimized for VoIP traffic. Cisco’s networking equipment, such as routers and switches, can be configured to prioritize voice traffic for a smooth experience.
  1. Selecting Devices: Cisco offers a range of IP phones tailored to different use cases. Choose the right devices based on user preferences and job roles. If you need help with this, one of our VoIP Supply Experts would be happy to assist you. 
  1. Deployment: Cisco’s VoIP solutions can be integrated with your existing infrastructure. Ensure that each device is properly configured and connected to the network.
  1. Security Measures: Implement security protocols such as encryption and firewalls to safeguard your VoIP traffic from potential threats.
  1. Monitoring and Maintenance: Regularly monitor your VoIP network for performance issues. Cisco provides tools to monitor call quality and diagnose potential problems.

Cisco’s VoIP configuration offers businesses a gateway to modern and efficient communication. From scalability to security, their solutions are designed to meet the diverse needs of today’s dynamic organizations. By mastering Cisco’s VoIP configuration, businesses can elevate their communication strategy, enhance collaboration, and stay competitive in a rapidly evolving market. If you have any thoughts or questions regarding the information above, please feel free to leave a comment, contact us at 1-800-398-8647, or visit our website at

Watch Now: 2023 August VoIP News Update

August 30, 2023 by Steve Lopian

Your August VoIP News Update is here! In this month’s episode, we’ll go into detail on brand-new product releases from Ribbon! Recently, Ribbon released the Ribbon Edge 8100 & 8300 Multi-Service Edge Router & SBC. Tune in to see the features and differences between these two products.

Additionally, we’ll go over several reasons why you should be transitioning to VoIP with the Snom M500 series of DECT phones! We know changing your business over to VoIP can be a confusing and difficult process, but Snom has made it easy with the M55 DECT handset, M58 DECT desk phone, and M500 base station! Oh, and did we mention you can also save money with this easy-to-use series?

Are you currently using the Snom M500 Series? If so, we want to know what you think! Drop us a comment below!

Did You Know: Failover Can Save Your Business Communications

August 23, 2023 by rjohnson

You know VoIP (Voice over Internet Protocol), right? What about VoIP failover? You never want your connection to be disrupted during an important call or network operation. It is crucial to maintain consistent voice communication at all times! Failover’s got your back here.

Failover refers to the process of ensuring uninterrupted communication in a VoIP system by automatically switching to a backup or secondary system when the primary VoIP network experiences issues or downtime. 

In a VoIP system that relies on internet connections, disruptions can occur due to various reasons such as network outages, server failures, or other technical issues. VoIP failover mechanisms provide a seamless experience for users.

Here’s how VoIP failover works:

1. Monitoring: The VoIP system constantly monitors the health and status of the primary connection, including network quality and server availability.

2. Detection: If a problem is detected, such as loss of network connectivity or server failure, the failover mechanism is triggered.

3. Switching: The failover mechanism switches the VoIP traffic from the primary system to a backup system. This backup system can be a redundant server, a secondary internet connection, or even an alternate VoIP provider.

4. Continued Communication: Once the failover is complete, users can continue their voice calls without noticing any interruption. The switch happens so quickly that it’s typically imperceptible to the parties involved.

5. Recovery: After the primary system is back online and stable, the failover system can automatically switch back to it, ensuring that the network is optimally utilized and the primary system is ready to take over again.

VoIP failover is especially important for businesses that require constant communication for operations, customer support, and other critical functions. By implementing failover mechanisms, VoIP service providers can deliver more reliable services and maintain customer satisfaction even during challenging network conditions.

Keep in mind that implementing VoIP failover can vary based on your specific network setup, the technology you’re using, and your organization’s requirements. It’s recommended to work closely with your IT team or VoIP service provider to ensure a successful implementation that meets your reliability and communication needs.

If you have any questions or comments, please feel free to leave them below, give us a call at 1-800-398-8647, or visit us at

Fanvil V63 IP Phone Product Feature Video

The newest edition to the Fanvil V Series of IP phones is here! Say hello to the new Fanvil V63 IP phone! Featuring a bright 2.8-inch color LCD screen and HD audio, this entry-level phone has everything you need for your small to medium business!

Our Product Feature Video for this exciting new release will not only show you what’s in the box but will also take an in-depth look at the phone’s features and functionality!

Are you currently using a Fanvil V Series phone? If so, let us know what you think in the comments below!

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