Working from home phones that are affordable and reliable

March 31, 2020 by Youleidy Vega

If your business is transitioning to working from home and you need to equip your employees with desk phones that they can use at home VoIP supply’s Refresh line of refurbished phones is a great option. Refresh offers used phones that are in great shape both in appearance and in functionality. And best of all, they cost a fraction of the cost of new phones. 

What’s better? We stand behind our Refresh catalog and for that reason,, all Refresh phones come with a full 1-year warranty. If anything is wrong with the phone you can either get it serviced or get a replacement. 

To learn how we select our Refresh phones and get them ready to place in our inventory, check out our Refresh Process here.

Yealink T46S   $124.99

The Yealink T46S is a great solution for the professional employee that needs a high definition phone with Opus support and an enhanced speaker. It offers a beautiful color, touch display with options for both Bluetooth and WiFi via USB. The T46S can also be a perfect fit for the hearing impaired as it is hearing aid compatible (HAC). 

Yealink T46S Top Features:

  • 4.3-inch 480 x 272-pixel color touch screen
  • USB2.0
  • Opus
  • Up to 16 SIP accounts
  • Paperless label design
  • Headset and EHS support
  • USB recording
  • Support for expansion modules
  • Stand with two adjustable angles
  • Wall-mountable

If you are wanting something with a lower price tag then the Polycom VVX 311 could be an option. 

Poly VVX 311 $72.99

The VVX 311 is both affordable and high-performing. It is an entry-level business phone that delivers a high-definition voice for crystal clear calls. 

VVX 311 Top Features:

  • Backlit grayscale graphical LCD (208 x 104)
  • 6 line or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset) 
  • 2 x Ethernet 10/100 or GigE (VVX 310)
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center “select” key
  • Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
  • Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

If you are looking to stay away from a traditional desk phone when working from home and perhaps just need a device that can provide clear calls and has noise canceling technology, then the Poly Trio 8800 Conference Phone could be just the right solution for you. 

Poly Trio 8800 Conference Phone $789.99

This is a larger investment as it has a larger price tag, but could be a good fit for executives and high-level employees that are constantly on conference calls. It features built-in WiFi and Bluetooth so that setting it up and starting your first call can be done in minutes. It also provides Acoustic Echo cancellation and Polycon’s patented Noise Block technology which is perfect for working from home scenarios if you foresee a lot of background noise. After being used at home, it can serve well in the office as well and/or in a small-to-medium conference room. 

Poly Trio 8800 Top Features:

  • Built-in Wi-Fi
  • Microsoft® Lync™ Server 2010 Compatible
  • FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
  • Single Line Operation
  • Acoustic Clarity Technology
  • 20 Foot Microphone Range
  • Acoustic Echo Cancellation
  • Patented Polycom® NoiseBlock™
  • Bluetooth 4.0
  • 5″ Color LCD Display
  • Up To 5-Way Conferencing
  • Intuitive Navigation
  • One-Touch Speed Dial
  • NFC (Near Field Communication)
  • Call Waiting
  • Bridges IP and USB Phone Calls
  • Virtual Keyboard

Refresh has many other options. If you have questions about Refresh, are looking for a specific model or have a set budget you need to stay within, we may be able to help! Give us a call at 1-800-398-8647. 

Best Selling Work From Home (WFH) Solutions

This month’s reseller webinar is all about remote working solutions! Don has touched on our popular work from home VoIP solutions including Snom’s DECT phones and wireless conference phones, Poly’s WFH bundles, and more! Let’s take a quick look at what was covered:

Download the presentation slides here!

WFH VoIP Phones

WFH VoIP Headsets & Speakerphone

Poly’s Calisto speakerphone, Voyager headsets, and Poly Studios are just some of the popular options for our customers. Check out:

WFH Video Conferencing

Our team is here to support you during this difficult time. If you have any questions, simply give our VoIP experts a ring at 1-800-398-8647!

Telehealth Video Phones Help Seniors Stay Connected with Family and Friends

Senior care facilities are facing challenges in the search for an ideal solution to help their residents stay in touch with their family and friends without in-person visits. Luckily, with the help of VoIP technology, social inclusion in these difficult times becomes possible! 

View Video Phone Options

What IP Phones are best for Senior Care Facilities? 

High-Quality Video

A high-quality video phone is a must when it comes to tele-healthcare visits. Whether it’s for a doctor’s checkup or a family visit, you want to make sure your residents can see and be seen clearly for the best results! 

Android Operating System

Grandstream’s GXV video phones with an Android operating system allow you to use the platforms and apps you and your visitors are already familiar with, saving your precious time and money. Click here to learn more! 

Integration with Door Entry Systems

The GXV series video phones can be integrated with door entry systems through your facility to allow visitors to make video calls to the residents. For staff, you will be able to view live feeds from any security camera and easily send real-time video alerts/ notifications to any video phones throughout the facility as needed.  

Read the case study: Grandstream’s Android Video IP Phones Provide Telehealth and Social Support for Seniors across the UK

The VoIP Supply team is here to help you make your facility safe and visitor-friendly. Get a worry-free consultation with our team today at 1-800-398-8647!

4 Cool VoIP Features You Need to Take Advantage of

March 30, 2020 by Ying-Hui Chen

Have you been following our Did You Know Series? We highlight cool VoIP features on a regular basis. In case you missed them, here are the cool features highlighted this quarter you need to take advantage of:

1. Jabra BlueParrott B550-XT Headset

Check out BlueParrott Headsets if you haven’t! The BlueParrott B550-XT VoIP headset has up to 24 hours of talk time and 400 hours of standby time!

See more highlights:

  • Rugged IP54 design
  • Industry-leading noise-cancelation 
  • Comfortable to wear all-day
  • Complete hands-free use with voice commands 
  • Customizable Blue Parrot Button 

2. Yealink CP700-BT Speakerphone

Yealink’s CP700-BT portable speakerphone is integrated with a dedicated Microsoft Teams button! Simply click the button to activate Teams functions. Teams collaboration is easier than ever with the CP700-BT.

See more highlights:

  • 10-hour talk-time
  • 360-degree voice pick up 
  • 2 omnidirectional microphones 
  • Connectivity: USB 2.0 & Bluetooth 
  • 100 feet / 30 meters wireless range 
  • Acoustic echo cancellation 

3. Mobotix M73 Camera

What is your IP address? Let Mobotix’s M73 read it aloud for you!

With just one press on the key of the M73, this camera will read your IP address aloud on the speaker for you! No more hassle finding your IP address.

4. Logitech BCC950 Camera

Logitech’s BCC950 HD Camera allows you to control calls from anywhere in the room with its wireless remote control! You will be able to enjoy a true wireless communication experience.

What do you think about these features? Do you know any other cool features? Share with us!

5 Poly Home Office Bundles for Efficient Remote Working

March 27, 2020 by Ying-Hui Chen
Shop Poly

Are you a little lost in the search for your work-from-home communication equipment? We have you covered! During our co-hosted Poly webinar this month, our team introduced the five most popular home office bundles from Poly that will make your remote working as smooth as possible. Let’s check them out: 

Download the presentation slides here!

1. Simple Setup Bundle

If you want something with a quick setup, check out the Blackwire 5220 headset and EagleEye Mini camera. This simple bundle will instantly add quality audio and video collaboration to your home office.

2. Versatile Home Office Bundle

 The Voyager 4220 UC headset, Calisto speakerphone, and EagleEye Mini camera offer easy multiple connection options which are important for working remotely so you can stay connected at all times. 

3. All Day Video Conferencing Bundle

The Voyager Focus noise-canceling headset, Calisto 5200 speakerphone, and EagleEye Cube camera are the best combination for all-day video conferencing. This bundle allows users to listen comfortably and move about during meetings.

4. Remote Contact Center Bundle:

This bundle will ensure your contact center team continues to deliver high-quality customer service, and stay engaged with their team members.

5. Executive Home Office Bundle

The Elara 60 smartphone station allows executives to connect their mobile devices  to the statement easily and use the included Voyager Focus headset to make and receive high-quality calls. Add a Poly Studio USB video for the most versatility and performance right in your own home. 

Give our VoIP experts a call at 1-800-398-8647 today to find your ideal WFH solutions today!

Case Study: VoIP Supply Fulfilled ABC Medical’s Urgent VoIP Needs During Difficult Times

VoIP Supply has been deemed an essential business during the COVID-19 pandemic and we continue to operate to support our customers’ business processes and needs.

ABC Medical serves customers with a comprehensive line of medical supplies that are essential to their lives, including urological, ostomy, incontinence and wound care supplies. They are the first and only urology supply provider in the industry committed to adaptive sports. 

VoIP Supply Fulfilled ABC Medical’s Urgent VoIP Equipment Needs 

Recently, ABC Medical countered urgent VoIP equipment needs and the VoIP Supply team was able to fulfill their needs in a timely manner with quality customer service. 

“We want you to know that we are very pleased with the quality of service your company provides. Recently, we had the pleasure of working with Tom Uhteg and sincerely appreciate his responsiveness to our urgent equipment needs along with his gracious customer service. Our shipments arrived timely. “ – Annika Marmiroli, Vice President at ABC Home Medical Supply, Inc.

About VoIP Supply

VoIP Supply is North America’s leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide. With over 35 passionate employees, 2,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs.

During the COVID-19 pandemic, VoIP Supply is observing all government health and safety directives. Employees that can perform their duties remotely, are doing so, and the few staff that need to be at a VoIP Supply facility, are doing that but with many fewer staff present, we expect this ‘social distancing’ to materially reduce exposure/transmission. We look forward to continuing to work with you in the future. If you have any questions, please contact us at 1-800-398-8647.

Live Demo: How to Launch Sangoma PBXact in the Cloud with SYSTM

Spinning up a PBX instance in the cloud is especially important at this difficult time! We teamed up with SYSTM and Sangoma to give you a live demo on how to launch Sangoma’s PBXact in the cloud using SYSTM’s simple VoIP infrastructure. The process is very straightforward:

  1. Order your license
  2. Launch your host
  3. Install
  4. Upgrade
  5. Configure
  6. Begin using!

Download our presentation slides here:

Have more questions? Contact our VoIP experts at 1-800-398-8647!

What VoIP Phones Have Hot Desking Features?

March 26, 2020 by Ying-Hui Chen

Do you have part-time workers? Or do you have employees on a rotating basis? Hot desking might be the right feature for you!

What is Hot Desking?

Hot desking is a term that describes an office arrangement of allocating desks to workers when they are on a rotating system. When on different shifts, these employees will share the same desk and equipment with others rather than having their own dedicated workspace. 

VoIP Phones with Hot Desking Features

The biggest advantage of hot desking is cost reduction through space sharing. Many VoIP phones now come with hot desking features. With the right configuration, your employees will be able to log in to their deskphone system when they are on their shifts and simply log out when they finish the day to protect their personal information. 

What VoIP phones have hot desking features?

Here are some popular phone options with hot desking features:

Don’t see the VoIP phones you need? Contact one of our VoIP experts at 1-800-398-8647 we will be happy to help you find your ideal solution!

You may also find these links useful:

Can I Connect an IP Phone to an Analog PBX?

March 25, 2020 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone. 

In previous Mom’s calling Q&A series, we have discussed: Fanvil X6 IP Phone Failed to Transfer Calls via PBXs. Today, we have more new questions and answers from VoIP users just like you.  

Can I Connect an IP Phone to an Analog PBX?

Q: We have an old digital NEC IP PBX. We are trying to find a way to allow remote users to use IP phones to connect to our phone system as analog extensions. Can I connect an IP phone to an Analog PBX through an FXO gateway? Is there a device that allows IP phones to connect to it, and then hand them off to the phone system as an analog extension?

A: Unfortunately, no. You will need SIP Service to run voice over IP and SIP Service is provided from a provider, not a device. An FXO gateway is for IP Service coming into an analog device. an FXS gateway is for an IP PBX to connect to an Analog endpoint.


Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591 

JPL Hearing Aid Compatible Headsets: Lightweight, Affordable and Professional

Learn More about JPL HAC Headsets

For those who are wearing hearing aids, searching for the right headset that will fit nicely can be a pain. Luckily, with JPL headsets, you don’t have to sacrifice comfort for quality! 

JPL’s two HAC headsets are designed specifically for people who wear hearing aids or cochlear implants that have a hearing loop setting. They are compatible with most hearing aids on the market. Check out the top reasons why JPL headsets are the best headsets for the hearing impaired: 

Super Lightweight

It can be uncomfortable when you wear hearing aids and a headset at the same time. Well, that’s a different story with JPL. JPL’s HAC headsets are only 48g (mono) and 78g (binaural)! They are designed for all -day comfort.

No Neck and Shoulder Pain

JPL’s HAC headsets come with an adjustable headband and soft ear cushions. You don’t need to cradle a phone while working on other tasks – Great for multi-taskers like you! Binaural and Monaural options are available:

Surround Shield Noise Cancelling

These headsets have a weighted filter, for clearer Surround Shield™ noise cancellation. They are ideal for a busy office or call center with large call volumes. The quick disconnect design comes in handy when you need to move away from your desk without removing the headsets. This will automatically put your caller on hold until you come back!

3-Year Warranty

The best part is yet to come – These headsets are protected with a 3-year repair or replacement warranty! 

If you’d like to learn more about these headsets, visit our product pages or give one of our VoIP consultants a call today at 1-800-398-8647!