November VoIP Hardware Roundup: New Grandstream Phones, New Snom M5xx Series and More!

November 21, 2022 by Ying-Hui Chen

November is usually a very busy month at VoIP Supply and this year is no exception! Today we will give you a tour of the latest VoIP hardware from some of our top brands including Snom, Grandstream, and more!

Grandstream New Hardware

Grandstream recently released several exciting products that you have to see yourself! 

Grandstream GXV3480 is an IP video phone that runs on Android. The GXV3480 features an 8” 1280×800 capacitive touch screen, 2 Megapixel camera, dual microphone, dual Gigabit ports with PoE/PoE+, HD audio and HD video, integrated Wi-Fi 6 and so many more cool features!

  • Executive focus with 16 lines and 16 SIP accounts
  • Built-in 2 megapixel camera for video calling with privacy shutter
  • Built-in Bluetooth 5.0 for syncing with mobile devices and connecting Bluetooth headsets
  • Integrated dual-band Wi-Fi 6 (2.4Ghz & 5GHz)

Grandstream GXV3450 is designed for busy professionals, executives, as well as conference room use. It is a 16-line IP phone that can function as an Android tablet to offer businesses an advanced video collaboration solution.  

  • Executive focus with 16 lines and 16 SIP accounts
  • Built-in 2 mega-pixel camera for video calling with privacy shutter
  • Runs on Android 11 operating system
  • Built-in Bluetooth 5.0 for syncing with mobile devices and connecting Bluetooth headsets
  • Integrated dual-band Wi-Fi 6 (2.4Ghz & 5GHz)

Snom M5xx Series

Join our upcoming Snom webinar to learn about the new and versatile wireless M500 DECT series designed for restaurants, doctors offices, warehouses, and more!

Snom recently released the NEW M5xx SIP System! This DECT system includes three products, including the M500 Base Station, the M55 DECT Handset, and the M58 DECT Desk Phone. Check them out now:

Snom M55 DECT Handset

The Snom M55 headset features HD Audio for clear communications and has an integrated belt clip so you can easily carry it around the office, warehouse, store, or restaurant. The M55 offers up to 19 hours of talk time so you never run out of battery during your workday!

Snom M58 Desk Phone

The Snom M58 Desk Phone has a 5-inch color LCD display. It has built-in Bluetooth for ease of use and maximum flexibility. The M58 allows users to program up to 8 keys for added ease when communicating with others. 

Snom M500 Base Station

The Snom M500 provides TLS and SRTP security for places such as hospitals and banks where security is key. It is also great for retail spaces, warehouse restaurants, and the like. 

Key Features:

  • Up to 2 M500 Pro base stations
  • Up to 16 handsets or desksets
  • Up to 8 concurrent calls per base
  • Programmable keys for handsets and desk phones
  • Zero-touch provisioning

Visit our website to learn more about new VoIP hardware!

Overview: Algo Device Management Platform

November 17, 2022 by Ying-Hui Chen

If you haven’t heard of Algo’s Device Management Platform (ADMP) yet, now’s your time to discover what it’s all about! Algo and VoIP Supply teamed up to host a webinar to explain all the ins and outs of ADMP and we want to recap the webinar for you in this post!

Click here to download the presentation slides

Algo Device Management Solutions

Algo provides three different device management solutions including Device Web Interface, 8300 On Premise Solution, and ADMP Cloud-Based Solution. 

Here are the key features of each solution:

  1. Device Web Interface
  • All Algo IP Endpoints have an intuitive web interface, accessible via the device IP Address 
  • Common layout across all products 
    • General Status
    • Basic & Advanced Features 
    • Security and Network settings 
  • All configuration settings accessible from web interface 
  • Ability to download/upload pre-saved configuration files to deploy common configuration across multiple devices
  1. 8300 Controller – On Premise Device Management
  • Monitoring Algo devices for in service 
  • Notification via email, SIP call or audible alarm for “offline” conditions 
  • Single pane view of all Algo devices connected to subnet 
  • One-time hardware purchase, no ongoing costs
  1. ADMP Cloud-Based Solution
  • Cloud-based device management solution to manage, monitor, and configure Algo IP endpoints from any location. 
  • Provides device status, including notification should devices go offline (with email notification) 
  • Basic management functionality such as: 
    • Pushing configuration settings 
    • Upgrading device firmware 
    • Troubleshooting devices 
  • Easily organize and view devices with intuitive tagging, filtering and search functionality.

We also want to let you know what’s coming up next with Algo! 

New Devices Coming Soon!

Algo is launching a few new devices to complement audio paging/notification with visual signaling.

  1. IP Display Suite with a 15.6’’ customizable display screen. Available in on or two sided solutions
  2. 8410 *8420 IP Display Speakers with three color LED strobe light, embedded microphone, and web interface to allow for customizable screen display. 
  3. Firmware 5.2 with optional cloud-based device monitoring This is compatible with the ADMP.

Visit our Algo pages to learn more about Algo products!

7 Like-New VoIP Phones to Add to Your Holiday Shopping List

November 15, 2022 by Ying-Hui Chen

While shopping this holiday season, don’t forget to check out VoIP Supply’s popular like-new phones! Let me walk you through some of the best like-new deals we have this month:

  1. Like-New Grandstream GRP2613

The first one on our list is the GRP2613, an ideal business phone for enterprises, service providers and other high-volume markets. The GRP2613 comes with zero-touch provisioning features which makes mass deployment and management a breeze! It also offers high-end security, 3 lines, 24 BLF keys and dual Gigabit ports. 

Key Features include:

  • 2.8″ color LCD screen
  • 3+3 line keys, 3 SIP accounts
  • Gigabit network ports, PoE
  • Digital BLF & speed dial keys, 4 programmable soft keys
  • Support of up to 24 VPKs (4 pages)
  • 1000 contact phonebook
  • Opus support
  • Swappable faceplate
  • Power supply included (5V)
  1. Like-New Poly VVX250

If you are looking for a deal for small offices or cubicle workers, you can’t miss out on the Poly VVX250! The VVX250 brings you exactly what you need for a productive work environment. It combines robust, feature-rich and affordable all in one!

Key features:

  • 2.8” color LCD screen (320x 240-pixel resolution)
  • 4 line keys
  • 4 soft keys
  • In-call keys: call transfer and hold
  • Illuminated audio keys
  • HD audio
  • 1 USB port
  • 2x Gig-E ports
  1. Like-New Poly VVX350

Poly’s VVX350 is a great phone to consider this holiday season for small to medium-sized businesses. The VVX350 is equipped with 6 lines, HD voice, Poly’s Acoustic Fence Technology and more. 

Key Features:

  • 3.5” color LCD (320x 240 pixel resolution)
  • 6 line keys
  • 4 soft keys
  • In-call keys: call transfer, hold and voicemail
  • Illuminated audio keys
  • HD audio
  1. Like-New Poly VVX450

Check out Poly’s VVX450, a 12-line high-end IP phone with advanced enterprise features that every business needs! The VVX450 has a 4.3 color display and features the same HD voice and Acoustic Fence Technology that the VVX350 offers.

Key Features:

  • 4.3” color LCD (480×272 pixel resolution)
  • 12 line keys
  • 4 soft keys
  • In-call keys: call transfer, hold and voicemail
  • Illuminated audio keys
  • HD audio
  1. Like-New Poly VVX410

Poly’s VVX410 is one of the best like-new VoIP phones VoIP Supply has to offer! The VVX410 brings a high-quality, cost-effective desktop telephony solution to front line staff handling moderate volume of calls through advanced UC features. 

Key Features:

  • 12 line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) backlit color LCD
  • Dual Gigabit RJ45 ports
  • RJ9 headset port
  • Built-in auto sensing IEEE 802.3 af Power over Ethernet
  • Optional 48V DC power supply (not included)
  1. Like-New Poly VVX411

Are you looking for an expandable color media phone? Consider Poly’s VVX411 Gigabit phone! The VVX411 delivers crystal clear communication and provides personalized information at a glance through built-in web applications and custom backgrounds. 

Key Features:

  • 12 line appearances
  • Polycom HD Voice
  • 3.5″ (320×240) backlit color LCD
  • Dual Gigabit RJ45 ports
  • RJ9 headset port
  • Built-in auto sensing IEEE 802.3 af Power over Ethernet
  • Optional 48V DC power supply (not included)
  1. Like-New Poly VVX501

Last but not least is the VVX501 from Poly! Designed for a broad range of environments, the VVX501 is an ideal business media phone that comes with streaming media video playback, screensaver, on-screen virtual keyboard and more. 

Key features:

  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • FTP/TFTP/HTTP/HTTPS4 server-based central provisioning for mass deployments
  • Bundled with Polycom Productivity Suite
  • Called, calling, connected party information
  • Local three-way audio conferencing
  • One-touch speed dial, redial
  • Remote missed call notifications

Before you go, check out our 10-Step Refresh Process. This process is what separates VoIP Supply’s reconditioned equipment from the rest.

Q&A: What do “NC” and “UNC” mean on VoIP Headsets?

November 14, 2022 by Ying-Hui Chen

If you have been shopping for a headset, you would notice that some headsets are labeled as “NC” or “UNC”. What do they mean? Let’s find out!

What do “NC” and “UNC” mean?

“NC” stands for “Noise Cancellation, and “UNC” stands for “Ultra Noise Cancellation”. 

Which one is for you? It depends on the environments you want to use these headsets in. 

For example, if you are planning on using your headset in a very loud office environment, then an Ultra Noise Cancellation (UNC) headset would be an ideal option. UNC headsets are designed to pick up only sounds very close to your mouth and they eliminate literally all background noises. 

However, if you are a multitasker looking for a headset that can allow you to focus on what you need to accomplish while being aware of your surroundings, a regular Noise Cancellation (NC) headset will do the trick!

Check out some of the popular options:

Unboxing Grandstream GXV3480

November 10, 2022 by Ying-Hui Chen

The Grandstream GXV3480 IP Video Phone for Android is one of the newest releases from Grandstream Networks! In this video, we’ll unbox, set up, and run through this intuitive phone’s features and functionality. This phone is designed for all employees, from executives to office staff, and even remote workers!   Watch this short video as we unbox the GXV3480 and learn about its features and functionality!

How to Configure the Emergency Call Number on LINKVIIL by Fanvil WiFi Phone W611W

November 4, 2022 by Ying-Hui Chen

While most phones allow you to call emergency service when your phone is locked, LINKVIL by Fanvil W611W has another great feature that gives you the ability to set the corresponding emergency call number on the phone after enabling the keypad lock. Let’s see how this can be done easily! 

Simply follow these steps to set your emergency call number:

  1. Log in the phone page
  2. Enter the [Phone Settings] >> [Function Settings]>> [Basic Settings] page
  3. Set up the emergency call code
  4. Note that if you need to set up more than one emergency call code, please use “, “to separate.  

And that’s it! Visit our webpage to learn more about LINKVIL by Fanvil!

5 Things You Need to Know about SkyAMP

VoIP Supply and SkyAMP partnered together last week to host a webinar detailing the benefits SkyAMP can bring. If you missed the webinar, don’t miss out on this webinar recap!

Click here to download the presentation slides

#1 What is SkyAMP?

VoIP Supply is a new distribution partner for SkyAMP. SkyAMP strives to provide resilient online connectivity that would continue to operate without failure, even under adverse conditions such as severe weather and local power availability. 

SkyAMP devices are constructed from a mix of metallic materials and assembled under our patented process so that they function similarly to solid-state electronics, harnessing the power of physics, radio waves, and inherent qualities of the materials to make for an effective signal booster. 

  • New, game-changing, and patented technology 
  • UnpoweredWirelessSignal Booster 
  • Models available in DECT,2.4 GHzWiFi, Bluetooth, and 4GCellular 
  • No cables, wires, SIM cards, configuration, pairing or setup required 
  • Just Set It and Get It!

#2 What Key Differences set SkyAMP apart? 

The main differentiator is that SkyAMP devices require no electricity or batteries! These devices are not dependent on power or wires. More important benefits include:

  • Unpowered – SkyAMP devices require no electricity or batteries 
  • JustSet it and Get it – No configuration, pairing, or setup process 
  • Range – SkyAMP devices have a significantly larger coverage area than competing products 
  • Fast- SkyAMP cleans the signal,removing noise and interference,resulting in faster data speeds 
  • Secure -TheSkyAMPdevices have no firmware and are not hackable 
  • Tough – All products are tested to be durable, survive drops, and harsh environmental conditions

#3 Usage Scenarios 

What can SkyAMP solve? SkyAMP devices can be applied to many scenarios including:

  • Concrete structures (i.e. parking facilities, bunkers, basements and sub-levels). 
  • Rural and remote locations outside cell range (most towers only broadcast up to 22 miles) 
  • Dead spots 
  • Slow or weak signals
  • “High bar count” , but no service 
  • Congested areas, large events
  • Traveling with spotty signals 
  • High rises, typically above the 6th floor the signal decays 
  • Manufacturing and warehouse facilities with high conflict materials (i.e. lots of metal)

#4 What are the options?

There are five options to choose from based on your business needs:

#5 SkyAMP Partner Program

Don’t forget to check out SkyAMP’s partner program! When you partner with SkyAMP, you’ll have access to industry leading wireless solutions that are easy to sell, implement and support. In addition to special reseller pricing on all products, joining the reseller program supports your business with rock-solid sales enablement, and a wide variety of helpful tools all available on a world-class partner portal. 

  • Priority Support Receive fast and responsive assistance from our dedicated partner support team for quicker issue resolution. 
  • AllYourSales Info in OnePlace Stay on top of your sales pipeline with easy monitoring and analytics from your partner portal. 
  • Preferred Pricing Authorized resellers receive our best prices through authorized seller product discounts to help you sell at an excellently profitable margin. 
  • Customizable Collateral We make marketing easy with a library of customizable co branded marketing materials available for your use

Visit our website to learn more about SkyAMP!

Q&A Section:

Q1: I am concerned about spending such a large amount of money on a product that is already obsolete because it does not support WiFi 6 or 6E or 5G cellular. And with a product that has no firmware, it is clearly not upgradable.

A: There is a tremendous amount of infrastructure out there currently using 2.4GHz WiFi, and we have heavy demand for it, which is why that has been our initial focus.   4G LTE is also the most heavily used data out there, and also has a large demand.   That being said, we do have models in R&D for 5G Cellular and 5GHz WiFi that are quickly approaching production/release

Q2: Is there a demo program or a trial program or money back guarantee so that we can see this in action without risk?

A: We do have a pilot program in place, contact your VoIP Supply account manager to make this arrangement.

Q3: Is there a limit to how many devices can be enhanced at once?

A: No, the only limit is what you’re connecting to.   As an example if you have an Access Point capable of supporting 64 devices, and because of the SkyAMP you now can reach 100 devices, the SkyAMP would not hinder you…but your Access Point would.

Q4: How come the Pro does not include DECT?

A: The Pro was designed prior to the DECT being released.   The DECT was released earlier this year at the demand of VoIP manufacturers.  A new Pro model will be coming that supports DECT, as well as 5G and 5GHz WiFi.  We have numerous models in R&D.

Multicast Zoning vs Legacy Channels: What are the Key Differences?

October 31, 2022 by Ying-Hui Chen

Organizations often need to segment speakers into groups, which are often referred to as zones. However, referring to both analog zone controllers as zones or multicast groupings as zones can cause confusion. 

To help you clarify the concepts, we will discuss the key differences between multicast zoning and legacy channels in this article. Let’s check them out:

Speaker Grouping in IP Environments: Multicast Zones

The multicast functionality allows a sender to push a message to the network for specific multicast zones. The multicast receivers are configured to listen to broadcasts for any of their pre-configured zones, and automatically play messages that coordinate to that respective zone. 

Algo’s 8301 Paging Adapter is a great device to use as the multicast sender for large deployments. Check out a typical set up below:

As self-amplified devices with multicast capability, this allows organizations to group IP speakers independent of an amplifier.

Speaker Grouping in Legacy Environments: Legacy Channels

On the other hand, in legacy paging systems, speaker groups are often created with the assistance of zone controllers and zone amplifiers. Therefore, legacy zoning typically occurs behind the amplifier.

Since these legacy systems are not network-based, the groups are determined by the wiring configuration, Algo refers to the speaker grouping as channels. 

Can legacy systems grouped behind an amplifier be integrated into an IP system? Absolutely! That’s where Algo’s 8373 IP Zone Paging Adapter comes into play. As a SIP endpoint, the 8373 will register to the IP system seamlessly while forming a bridge to the legacy amplifier and speaker groupings. See an example below:

Do I have to choose one or the other? A third option is to go hybrid! You can do a combination of both using multicast zones and legacy channels.

Here are the reasons to create a hybrid environment:

  • You can retain your legacy equipment for part of your environment and deploying new IP equipment for other areas needed
  • You will have the ability to group speakers with multiple combinations of zones and/or channels

One popular option is to choose to deploy the 8373 IP Zone Paging Adapter to retain legacy grouping via channels as well as register the 8373 device as a multicast sender or receiver. 

Click here to visit Algo’s blog post to learn more detail!

New Reseller Updates You Don’t Want to Miss Out On

Don’t miss out on the latest reseller updates! We’ve got new updates about new Sangoma phones, great instant rebates, and an exciting announcement about our new partnership with SkyAMP!

Click here to download the presentation slides

Sangoma P-Series Models – 3 Segments, 6 phones

Check out Sangoma’s new P Series phones, including the P310/315, P320, P325, P330, and P370. This series is a complete line of phones, covering a broader set of market segments than Sangoma has been able to offer previously.

The P Series phones have some natural equivalencies compared to the older Sangoma phone models, check out this chart for more information:

Don’t forget to take advantage of the instant rebate! This promotion ends on December 31st, 2022.

  • P315 – $10
  • P310 – $5

VoIP Supply Announces New Partnership with SkyAMP

VoIP Supply is excited to announce that we are a new distribution partner for SkyAMP! Established on August 10th, 2020, SkyAMP strives to provide resilient online connectivity that would continue to operate without failure, even under adverse conditions such as severe weather and local power availability. 

SkyAMP created the ultimate wireless contingency that ensures businesses and essential government agencies will have a stable and reliable connection when they need it most. 

Key differences:

  • Unpowered – skyAMP devices require no electricity or batteries
  • Just set it and get it – no configuration, pairing, or setup process
  • Range – significantly larger coverage than competing products
  • Fast – removing noise and interference, resulting in faster data speeds
  • Secure – no firmware and are not hackable
  • Tough – tested to be durable, survive drops and harsh environmental conditions

See the applications below:

Before you go – Register for our next VoIP Reseller Webinar in November!

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