[VIDEO] SIP Chats with Fanvil

September 16, 2021 by Ying-Hui Chen

Grab a seat and enjoy our next episode of SIP Chats with our VoIP Expert, Brian Hyrek, and Fanvil’s Vice President of Sales in North America, Tommy Lee!

Let’s take a peek at Fanvil’s IP phones, door access points, and Fanvil’s Customer Branding and Demo Kit Program. We hope you enjoy it!Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

How to set up a Jabra headset to work with Microsoft Teams

Jabra offers several Microsoft Teams certified headset options on the market. Using these certified headset will ensure effective communications and increase productivity. Plus, setting them up is very quick and easy! Let’s check out how to connect your Jabra to Microsoft Teams platform within seconds: 

How to set up Jabra headsets for Microsoft Teams 

To set up your Jabra headset for Microsoft Teams, simply follow these steps:

  1. On your Microsoft Teams window page, click your profile picture on the upper right
  2. Click Settings > Devices.
  3. Select your Jabra device under Audio devices.
    If you are using a Jabra wireless device, select the connected Bluetooth adapter, such as the Jabra Link 370.

Want to use the remote call control feature provided by Microsoft Teams? If your version is dated July 1st, 2018 or after, you will have to sign out of other softphone clients for this to work!

Wonder what headsets are Microsoft Teams certified? Visit our website to find out!

Q&A: What to Look for When Choosing a VoIP Phone Solution for Warehouses

September 15, 2021 by Ying-Hui Chen

Q: Our warehouse centers are looking for the right VoIP phone solution that can fit our open spaces spanning several floors and multiple locations. What should we be looking for?

A: Setting up stable connections in your warehouse is the key. All-sized warehouse centers can benefit from VoIP and DECT phone solutions. You want to look for a solution that gives you high stable connections so you can enhance mobility, efficiency and productivity while reducing workplace hazards! 

Need some recommendations? Check out these DECT solutions below! They are quick and easy to deploy, durable for tough environments, and they offer expansive coverage and reliable connection between floors and multiple buildings.

Choosing the right VoIP solution for your warehouses is not an easy task and we are here to help! Give our VoIP experts a call at 1-800-398-8647 and we will be happy to help you find the right solution.

What’s Inside the Box? Let’s Unbox Jabra’s Engage 65 Wireless Headset!

September 14, 2021 by Ying-Hui Chen

What’s inside the box? Watch our unboxing video to learn about Jabra’s Engage 65!

The Jabra Engage 65 is a professional wireless headset with advanced noise cancellation, all day talk time and the added bonus of an integrated busy light. Check out some of the key features:

  • Stereo Headset
  • Up to 13 hours of talk time
  • Connect up to 2 devices at once
  • Modern base with a small footprint
  • 150m/490ft DECT range

Visit our product pages or simply give us a call at 1-800-398-8647 to learn more!

Sangoma Switchvox 7.8.2 is Now Available!

September 13, 2021 by Ying-Hui Chen

We are excited to announce that Sangoma released Switchvox 7.8.2! Version 7.8.2 features described below are available both for on-premise deployments and all-new Switchvox Cloud customers.

What’s new in Switchvox Cloud version 7.8.2?

1) New Disk Usage Settings

There is a new tab in Server > Disk Usage, that offers a few options for managing your disk space. The new tab includes:

  • Months to keep call logs (call logs are deleted after this period of time)
  • Months to keep queue logs (queue logs are deleted after this period of time) 
  • Chat File Attachments Max disk usage (the oldest files will be deleted, to keep disk usage under this amount)

2) New Sangoma Connect Mobile Settings

Setup > Settings now includes Switchvox-wide settings for Sangoma Connect Mobile users. These settings affect Sangoma Connect Mobile only, not any other kind of phone attached to a SIP Phone extension.

  • Define Emergency Numbers that will be dialed using the mobile phone’s native phone app. When one of these numbers is dialed, the call is not placed using the Sangoma Connect app, it’s placed using the mobile phone’s native Phone app.
  • Turn ICE on or off for Sangoma Connect Mobile users.

3) Switchvox Mobile Softphone Removed – Switchvox Chat Features Added

The Switchvox Softphone for Mobile is no longer available as a phone-type that can be assigned to an extension, unless it is already actively assigned to at least one SIP Phone extension. In other words, if you’re already using the app, it will still be available. See Sunsetting Switchvox Mobile Softphone for more details.

For the full release notes, see Updating to Switchvox 7.8.2

Visit our website to learn more about Switchvox!

How To Successfully Integrate Microsoft Teams With CyberData SIP Endpoints

As daily active users of Microsoft teams have nearly doubled since 2020, Microsoft Teams has become one of the most popular business communication platforms. In this month’s webinar, we covered how you can take advantage of CyberData’s SIP endpoints with Microsoft Teams. Here’s a recap:

Click here to download the presentation slides

How to Integrate Cyberdata on Microsoft Teams Platform

CyberData & Ribbon Communications

Using CyberData devices on the Microsoft Teams platform requires an intermediary device to communicate between Microsoft Teams and the CyberData hardware. 

Ribbon communications makes a great set of on-prem SBC’s (Session Border Controllers). They make it easy to integrate seamlessly with 3rd party endpoints from CyberData and Microsoft Teams! 

About Ribbon Communications

  • Primarily known for on premise SBCs
  • Have both on premise and cloud-based SBC options
  • Large offering range of options: 192 – 75,000 sessions
  • Extremely reliable and certified for Microsoft Teams integration

CyberData & RingCentral Cloud PBX

While CyberData offers numerous SIP-enabled IP paging endpoints with analog outputs, the SIP Paging Adapter (SPA) was specifically designed for interfacing IP phone systems such as RingCentral Cloud PBX to legacy analog overhead paging infrastructures. 

About RingCentral

  • Hosted PBX Provider
  • Easy Microsoft Teams integration with Direct Routing
  • Provides PBX features and Teams capability
  • Cost effective for small businesses with a pay per seat option
  • One time setup fee, no direct routing cost for use with Microsoft Teams

CyberData Microsoft Teams Solutions

Check out these CyberData paging solutions for Microsoft Teams integration:

  • IP Paging
    • SIP IP66 Indoor/Outdoor Horn – ideal for warehouse and outdoor paging
    • SIP Talkback Speaker – alerting and two-way communication
    • SIP Outdoor RGB (Multi-color) strobe – perfect for loud environments
    • Multicast Wall Mount Speaker – cost saver!
  • SIP Outdoor Intercoms
    • Onboard relay for connecting to door strike
    • Simple options, press a button and the intercom calls a predetermined number
    • IP65-rated, suitable for any environment
    • Keypad versions add extra features

Learn more about CyberData’s mass notification systems at www.voipsupply.com or simply raise your phone and give us a call at 1-800-398-8647!

How to Make a Priority Call on the Cisco 8800 Series Phones

September 10, 2021 by Ying-Hui Chen

Sometimes you may need to handle urgent calls and Cisco’s 8800 phones make identifying these important calls easy for you! The multilevel precedence and preemption (MLPP) system allows you to easily set these emergency calls as higher priority than normal calls so you can respond to them faster. 

Once set up, when a high-priority call rings on your phone, you will see the priority level on the screen and the call will appear at the top of the call list. Check out the MLPP icons and the corresponding level:

How to make a priority call on Cisco’s 8800 Series

To make a priority call, you might need to sign in with your special credentials and then follow these steps:

  • Step 1 Pick up your Cisco phone handset.
  • Step 2 Press PrecLevel
  • Step 3 Select a priority level for the call
  • Step 4 (Optional) Enter your credentials on the authorization screen
  • Step 5 Enter the destination number. You see the precedence level icon on the phone screen and you hear the precedence ringback tone

That’s it! Did this feature help you deal with critical calls? We want to know! Visit our product page to learn more about Cisco’s 8800 Series phones!

How to Read the LED Status Indicator on the Konftel 70 Conference Phone

September 3, 2021 by Ying-Hui Chen

The Konftel 70 conference phone is popular for many reasons – It is portable, easy to use, adaptable, inexpensive, and it is appealing! One convenient feature the Konftel 70 offers is the LED status indicator, which tells you the call status, device modes, and more. Let us help you understand what each light means:

How to Read the LED Status Indicator on the Konftel 70 

The LED status indicator shows you your call status, power connection, battery state and more. Here is a list of the lights and what each one indicates:

  • Steady Red – Microphones are on mute
  • Flashing Red – A call is on hold
  • Steady Green – A call is in progress
  • Flashing Green – An incoming call is ringing
  • Steady Blue – Call transfer to mobile phone or the music mode
  • LEDs off – The speakerphone is inactive

There are also two additional LED indicators located on:

  1. Bluetooth logo on the front part of the device. When it shows steady blue color, it indicates Bluetooth standby, pairing and music modes, and manual reconnect. 
  2. Off Hook touch button. It shows the power is on in the idle and standby modes and during the active usage. When the white LED light is off, the device is in the hibernate mode

There you have it! Visit our product page to learn more about the Konftel 70 or simply give us a call at -1800-398-8647 to get more information!

Q&A: What are the differences between Fanvil’s PA2 and PA2S SIP Paging Gateways?

August 31, 2021 by Ying-Hui Chen

Fanvil’s IP paging gateways keep getting better! As more customers are looking into their new PA2S paging gateway, more questions arise. Therefore, in this blog post, we are going to give you an overview of the PA2S and walk you through the main differences between Fanvil’s PA2 and PA2S.  

4 Key Features of The PA2S Paging Gateway

There are 4 new highlights of the PA2S paging gateway, including:

  1. MP3 Broadcasting 

With the PA2S, you are able to deliver real-time and fixed-time broadcasting simply by connecting to an external device such as a microphone, mobile phone, and/or a passive/active speaker. This is a very cool and convenient feature! 

  1. Emergency Intercom

PA2S is also equipped with a button and an indicator light for making emergency calls to the management center. 

  1. Monitor & Alarm

The rich interfaces of PIR sensor, alarm light, alarm bell, and switch made remote monitoring and real-time alarm features possible for multiple scenarios. 

  1. Cloud Management

Manage your PA2S easily with Fanvil Device Management Cloud System (FDMS). Zero-touch auto-provisioning and online maintenance make reducing costs and increasing efficiency possible and very easy!

Visit our product page or simply call one of our VoIP experts today at 1-800-398-8647 to learn more!

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