How To Manage A Conference Call on Your VVX 250

May 10, 2021 by Mary Cheney

We tend to do a lot of conference calls these days and one of the really cool and nice features of the Poly VVX 250, VVX 350 and VVX 450 is the ability to manage the conference call right from the phone! 

As long as you are the moderator of the conference call you can manage all or individual conference participants by following these steps!

You have two options when managing all participants on the conference call:

  1. Select HOLD to hold all participants.
  2. Select MUTE to mute all participants.

If you want to manage an individual participant because maybe their dog is barking, kid is running around in the background, I mean you name it you have probably heard it in 2020, so to manage the individual follow these steps

  1. Highlight a participant and select MANAGE.
  2. Do on of the following options:
    1. Select Far Mute to mute the participant.
    2. Select Hold to place the participant on hold.
    3. Select Remove to remove the participant from the conference and create a separate call with the participant.
    4. Select Information to view information for the participant.

Again, if you are the one in charge of moderating a conference call, it’s really handy to know these simple features. They can help you be the conference call hero when someone forgets to put themself on mute!

If you have additional tips you think would be helpful to our readers feel free to comment! 

SIP Chats with Snom

May 5, 2021 by Mary Cheney

Join VoIP Expert Brian Hyrek as he sits down with Sales Engineer Simon Bradbrook of Snom! Brian and Simon will discuss what’s new with Snom’s product line, how they’re integrating with partners like 3CX and exciting details about their DECT solutions! 

So grab your favorite cup of coffee and enjoy this episode of SIP Chat! 

VoIP Supply is an authorized distributor of Snom, so if you have additional questions please reach out to us!

How to Blacklist a Number on a Yealink T54W

May 3, 2021 by Mary Cheney

There is nothing more frustrating than someone calling you over and over, especially when you are at work trying to stay focused. If you’re using a VoIP phone, then don’t worry! There’s a good chance you can block that number for good!

We get a lot of questions on how to block numbers on Yealink’s T54W IP phone with built-in Bluetooth and WiFi, so we are going to use that for our example, but this ‘how-to’ will actually work on the following Yealink phones as well, the instructions might very a little (VP59 , T58A with Camera , SIP-T58A , SIP-T57W , SIP-T54W , SIP-T53W , SIP-T53 , SIP-T48S , SIP-T46S , SIP-T42S , SIP-T41S , SIP-T40G , SIP-T40P , SIP-T29G , SIP-T27G , SIP-T23G , SIP-T23P , SIP-T21(P) E2 , SIP-T19(P) E2 , SIP-T33P(G) , SIP-T31(P)(G) , SIP-T30(P) , W90 Multi-Cell System , W80 Multi-Cell System , W60P , W53P , W56P , W52P , T54W with DD10K , W41P , W59R , VP530 , SIP-T38G , SIP-T32G , SIP-T28P , CP860 , SIP-T26P , SIP-T22P , SIP-T21P , SIP-T20P , SIP-T19P , SIP VP-T49G , SIP-T48G , SIP-T46G , SIP-T42G , SIP-T27P , SIP-T41P). 

First we will go through the steps to manually black list number from the phone and then we will walk you through how to do the same thing but through the Web UI.

Steps to blacklist a number on the Yealink T54W manually:

  1. Press Menu. Yealink T54W
  2. Directory. Yealink T54W - Directory
  3. Blacklist. Yealink T54W - Blacklist
  4. Press the Add soft key. Yealink T54W Add to Blacklist
  5. Enter the name and the office, mobile or other numbers in the corresponding fields.
  6. To select the desired account from the Account field.
    • Special Note: If Auto is selected, the phone will use the first available account when placing calls to the contact from the blacklist.
  7. Press the Add soft key to accept the change or the Back soft key to cancel. T54W - Move to Blacklist Yealink T54W - File Saved

Steps to blacklist a number on a Yealink T54W from the local directory:

  1. Press the Directory soft key. Yealink T54W
    • Special Note: The IP phone enters the local directory directly as there is only Local Directory in the directory by default. If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory.
  2. Press the Enter soft key. Yealink T54W All Contacts
    • Special Note: If the groups have been added to the local directory, select the desired group and then press the Enter soft key.
  3. To select the desired contact. Yealink T54W - Directory
  4. Press the Option soft key and then select Add to Blacklist from the prompt list. The LCD screen prompts “Move selected to blacklist?” Yealink T54W - Add to Blacklist
  5. Press the OK soft key to confirm the setting. Yealink T54W - File Saved

Steps to blacklist a number via web UI (user interface):

  1. Login to the web UI
  2. Go to Directory
  3. Local Directory

If you have questions about how to blacklist a phone number on any VoIP phone, leave a comment and we’ll try to help out!

4 WiFi 6 Products to Look Out For

April 29, 2021 by Mary Cheney

Like us, you have probably started hearing more and more about WiFi 6 (802.11ax). We wanted to highlight some of the newer products that are out there that were made to work with WiFi 6 networks.

WiFi 6 increases the number of streams to 12, whereas WiFi 5 (802.11ac) limits you to 8. This increase gives you higher connection speed because it gives the device you are trying to connect it to more paths. 

Most if not all WiFi 6 devices are compatible with previous generations (WiFi 5 and WiFi 4), in addition you can also purchase a WiFi 6 router and those older devices should have no problem connecting to it. 

It’s important to know that as of right now, WiFi 6 requires a specific chipset, there is no software update that you can do to make a device work on WiFi 6. If you are planning to utilize WiFi 6 you will want to make sure the device is made for it.

Here’s a list of products that have eitner been launched or that are coming!

  • AX6000 Tri-Band Orbi Pro WiFi 6 WiFi System: This device will cover up to 6,000 sq. ft. and give you amazing coverage and speed! 
  • Nighthawk 6-Stream: This awesome device was designed with video conferencing in mind, you can expect to see combined speeds of up to 10.8Gbps with the Netgear Nighthawk.
  • Grandstream GWN7660 – COMING SOON! This was recently announced in March of 2021, we can’t wait to learn more about it.
  • UniFi 6 Long-Range Access Point: This access point can be mounted in indoor and semi-outdoor environments, it is IP54 rated and can withstand harsh environment conditions!

When do you plan to start upgrading and what devices will you be deploying?

VoIP News Update April 2021

April 28, 2021 by Mary Cheney

April was an exciting month! Here’s a quick recap and be sure to tell your friends!

Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

Snom Rolled Out a Standardized 3CX Template

April 26, 2021 by Mary Cheney

Did you hear about the latest announcement from our partners at Snom and 3CX? On April 14th, 2021 they rolled out a standardized template for the 3CX platform. This new template completely eliminates the need for customization and making your deployment of Snom’s D7xx phones that much easier!

As a Titanium Partner for 3CX and Distributor of Snom we couldn’t be more pleased about this! We love seeing our partners work together to create solutions like this for our customers. This new update was implemented and engineered extremely well. They even added an automatic update to to the provisioning process to help make the process even faster!

If you are interested in implementing the new template, follow the steps below!

  • Download Updates from your 3CX portal
  • Navigate to Phone Provisioning > Options
  • Select English (US) for Phone Display Language 
  • When English (US) is selected, North American-centric settings make the phone’s behavior more conducive for the North American user

For more details about this update and to see all of the great features it will add, see the press release!

How to Power On Your Advanced Network Device

April 23, 2021 by Mary Cheney

Advanced Network Devices has been in business for over 17 years and they are best known for their IP Display units. They recently launched the new HD IP Display which has so many helpful features such as Hands-Free Talk Back Monitoring, Flashing Indicator, SIP Integration and a 1920 x 720 high resolution full-color HD screen! What’s great about Advanced Network Devices is even if you have some of their legacy products, the new products all boot up the same way, making them easy to use!

So let’s go through the power-on sequence! 

  1. You will know pretty quickly if the unit was installed correctly because the device will start looking and try to acquire an IP address within a couple of minutes.
  2. Once the device has located the IP address you will hear a single beep sound, if the device has a display like the new Advanced Network Devices IPCSHD-MB HD IP Display, you will physically see the bootup sequence.
  3. The first screen should appear within seconds
  4. The next screen that will show up will be the firmware version on the device. To ensure you have the most recent version you can sign up for an account on Advanced Network Devices website and then verify through their portal if the device has the latest firmware.
  5. After that, you will be able to see the network MAC address of the devices, this is configured at the factory.
  6. If you see Network INIT, this indicates that the device is looking for a DHPC service among other things. If the device gets stuck in the step that could indicate there might be a network issue. Try checking the cable, switch IPS and DHCP first!
  7. You will then see IP ADDR 10-10-6-142, DHCP assigns this network-specific address. Otherwise, the static address will appear if the device is configured that way.
  8. Lastly, once the bootup has completed the time will display! Note, if you just see a colon on the display, this is an indicator that the device cannot find the time. You will need to check the NTP server settings and check that your internet connection is properly working.

This all goes pretty quickly and you will have the basic display up and running! Then you can start adding all sorts of important information and displays to the device. The new Advanced Network Devices IPCSHD-MB HD IP Display is ideal for schools, hospitals and any building or environment that needs to be able to alert or bring attention to important events or situations. 

Advance Network Devices are designed and Made in the USA and are ISO Certified! If you have more questions about their products, leave a comment here or reach out to one of our solutions consultants at 800-398-8647.

VoIP Supply April Reseller Webinar Recap

April is always a great time of the year for our industry because many manufacturers release some of their new products! For the month of April our Channel Manager Don Stefanie put together a great presentation highlighting some of those new products. He also spent time covering some trends we are seeing out there as well as some new promotions!

Download the presentation slides here!

  1. New VoIP Products
    1. Poly Studio P5 1080P Web Camera: This camera is awesome and one of the best things about it is that it’s ruggedized! 
    2. Yealink WH67 UC Wireless Headset: We love this product, it helps you clear off your desk space and allows you to get up and move! No one wants to be tethered to their desk anymore!
    3. Fanvil H5W WiFi Hotel Phone in Black: This is a new release from Fanvil! This Phone has built-in WiFi and the screen can be customized with your logo and other great features!
  2. Microsoft Teams Compatible and Certified Products: If you are working with a customer or you are a customer that needs assistance with figuring out what VoIP devices are Microsoft Teams compatible or certified, then either give us a call or check out our website to help navigate through the products!
  1. It’s IP Paging Season: Now is the time to start getting a plan together to replace those legacy paging solutions in your warehouse, school or business. IP paging solutions integrate really well with new or existing VoIP systems, but be sure you check with one of our experts to ensure the products you are purchasing are compatible. VoIP Supply works with the most popular paging brands such as Cyberdata, Advanced Network Devices, ALGO and Valcom
  2. Snom Announces Standardized 3CX Template for North American Users: Did you hear the amazing news that the new Snom D785, D735 and D717 phone templates are now available on the 3CX platform? Why is this important? Because it eliminates the need for customization! Don’t forget to also check out Snom’s Trade-in Rebate Program, it’s great and will help you win a lot of deals!

Are you looking to add more revenue to your pocket? I mean who isn’t right? If you are struggling to figure out how to do that, we have a solution, add VoIP Service to your portfolio! VoIP Supply is a master agent for some of the top VoIP Service providers and we can help you not only sell one but many providers. Don’t get overwhelmed, we are here to help and grow your monthly recurring revenue!

ALGO 8198 SIP Speaker and 1198 Satellite Speaker Unboxing

April 21, 2021 by Mary Cheney

Have you considered the benefits of a Satellite Speaker for your next paging solution? Our partners at ALGO have launched two new speakers that provide you with all of the added benefits of a traditional IP Paging solution but with fewer network drops! 

The ALGO 8198 IP Speaker and 1198 Satellite Speaker look identical but it’s what’s on the inside that makes these two different (awww cute right?). But what’s really cool is these two speakers work together as a team. IP paging gives you the ability to supervise your speakers, which is really important in any IP paging solution. ALGO designed the 8198 IP Speaker to automatically detect each 1198 Satellite Speaker that you deploy! 

This new solution from ALGO can help reduce the number of network cable drops by 75% as well as reduce the amount of time it takes to install them.

Ok, so let’s get to the reason why we are here! Check out this awesome unboxing video with Brian Hyrek.

If you are looking for other compatible products that might be a good add on with these speakers check out the ALGO 1202, ALGO 1203 and the ALGO 1204.

April VoIP Hardware Roundup: NEW GVC220 Conferencing System, WH63 Teams Headsets and More!

April 16, 2021 by Ying-Hui Chen

It’s time to upgrade your communication system with new VoIP hardware! April is a month full of exciting newly released VoIP products, including new gvc3220 conferencing system and GMD1208 wireless microphones from Grandstream, the WH63 wireless Teams headsets from Yealink, Sync 40 Teams conference phone from Poly and so much more! Don’t wait to check them out:

  1. Grandstream Introduced the GVC3220 & GMD1208!

GVC3220 Conferencing System

Enjoy a sharp 4K Full-HD resolution camera that has a PTZ lens and a wide-angle lens! The GVC3220 runs on the Android 9.0 operating system – it is super easy to use and set up.

  • Supports sharp video quality of up to 4K Full-HD video output
  • 8M pixel CMOS sensor, FOV wide-angle lens
  • 12x zoom and PTZ for easy camera view adjustments
  • Integrated dual-band Wi-Fi 802.11 a/b/g/n/ac (2.4GHz & 5GHz), supports Wi-Fi Multimedia
  • Learn More!

GMD1208 Desktop Wireless Microphone

Grandstream also released an extension microphone for the GVC3220. The GMD1208 includes integrated Bluetooth and comes with ultrasound pairing, long talk time, proprietary 2.4G/BT dual mode and error-resilient transmission. 

The GMD1208 brings mobility and flexibility for an easy and powerful conferencing solution!

  • Capacitive touch mute button with LED
  • Micro-B port for charging, BYOD microphone and upgrading
  • Built-in 8 omni-directional MEMS with 5-meter pickup range
  • Ultrasound pairing technology
  • Learn More!
  1. Yealink Introduced the WH63 DECT Wireless Teams Headset

If you are looking for a Teams certified headset, definitely check out Yealink’s latest addition to the WH Series family! The WH63 blocks out unwanted background noise by 2x the standard with Yealink’s Acoustic Shield technology. It is designed for all-day comfort with multiple wearing options. USB connection is also available! 

Key Features:

  • USB Connection
  • Ringer on the base
  • Supports busylight
  • Yealink Acoustic Shield Technology
  • Teams and Skype for Business compatible
  • Talking Time up to 8h
  • Wireless range up to 120m
  1. Poly Released the New Sync 40 Teams Conference Phone!

The Sync 40 is designed for easy pairing. Simply connect to your mobile devices via Bluetooth and to PCs via USB-A or USB-C. Turn your room into a conference room in no time with Poly’s Sync 40 and start enjoying a multiple mic array and full duplex audio for premium sound!

  • Connect wired via USB-A or USB-C
  • Wirelessly connect to your laptop or smartphone via Bluetooth v5.1
  • Ideal for small and medium-sized meeting rooms
  • Wirelessly link multiple Sync 40’s together for use in larger rooms
  • More features

Visit our website to see more new VoIP hardware this month!

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