How to Connect a New Line During a Call with the Konftel 300

April 18, 2022 by Ying-Hui Chen

Are you trying to add a new participant to your existing call with Konftel 300? It’s easy! Simply follow these steps:

  1. Press the three-line button during the call. 

An indicator appears on the display screen in front of the selected line(s).  

  1. Use the arrow buttons to mark the line you want to connect and confirm your choice by pressing the phone icon. 
  • If you select USB or MOBILE, this line will open. You then connect the call via the computer or mobile phone. 
  • If you select ANALOGUE, you will hear a dialing tone. You then dial the number on the Konftel 300 or use the Phonebook.  

One thing you need to know is that an analogue line and a mobile line cannot be used at the same time on the Konftel 300. 

If you are using analog or analog+USB as a line connection and you wish to connect mobile during a call, the analog line will be put on hold. This is indicated by a flashing LED on the display screen.

There you have it! Visit our website to learn more about the Konftel 300 conference phone.

Q&A: What are the must-have headset features for Zoom meetings?

April 13, 2022 by Ying-Hui Chen

Are you prepared for an upcoming Zoom meeting? With that many headset options out there on the market, it can be tricky to narrow down what you really need. 

In this article, we will walk you through the essential headset features that you must consider when choosing your ideal headsets. Let’s optimize your Zoom calling experience with the right headset!

5 Headset Features to Consider for Zoom Meetings

  1. Noise cancellation 

We can’t stress enough about how important this feature is! Noise canceling headphones are easy to find nowadays. Here are some good Zoom headset options with noise canceling:

  1. Mono or Binaural 

Monaural headsets receive sounds in only one ear, while binaural headsets receive sounds in both ears. If you need to fully focus on the meetings, you will want to choose binaural headsets, if you need to know what’s going on around you during the Zoom meetings, a monaural headset will work better for you.

Mono Zoom headsets:

Binaural Zoom headsets:

  1. Busylight indicator

You don’t want to be interrupted during an important meeting! A busy light indicator is a small device that is attached to the side of your headset. It effectively lets people know that you are in a meeting by showing a red light. Once you are off the call, it will turn the green light back on.

  1. Wired or Wireless

While a wired headset is reliable and never runs out of battery; a wireless headset gives you the freedom to roam in the office during a meeting. There are many wireless headset options on the market with long talk times. This means you can talk with your headset for long hours before you need to charge it again. Here are a few options available:

Wired zoom headsets:

Wireless headsets:


  1. Call control

Another must-have feature for Zoom meetings is the call control feature on your headset! Make sure you are familiar with the control buttons on your headset so you can easily adjust volume, mute, pickup, and end your calls.

View more Zoom compatible headsets here! Or simply give our VoIP experts a call at 1-800-398-8647 and we will be happy to help you find your ideal headsets!

*Comparison Charts* Choose the Right Paging Devices with CyberData

April 8, 2022 by Ying-Hui Chen

Are you overwhelmed by so many paging options on the market? We are here to help! Based on your security and networking requirements, our team put together a few comparison charts to show you the differences among CyberData’s popular devices.

  1. CyberData Intercoms Comparison Chart: 

CyberData’s IP Intercoms are versatile, cost-effective! These devices provide you with two-way communication and secure access.

Click here to download the CyberData IP Intercoms Configuration Guide for Zoom!

2) CyberData Networking Devices Comparison Chart:

CyberData’s networking devices are designed to expand your single network drop into two separate connections. These switches come with unique pass-through PoE technology that allows users to use a single 802.3at or 802.3af network switch and passes that power through to one or two of the downstream switch ports. 

3) CyberData Speakers Comparison Chart:

Enjoy unique benefits such as web-based configuration, high-efficiency speaker driver, Power over Ethernet,  and more with CyberData’s versible speakers! To have wider coverage, users can also add on one external analog speaker with this solution.

If you need further clarification or assistance, call one of our VoIP experts at 1-800-398-8647!

6 Jabra Products to Improve Your Hybrid Workspace

Did you know that 68% of workers’ ideal work week includes a hybrid of working from home and an office? And 67% of employees want their organizations to restructure open spaces into collaboration spaces! Luckily, Jabra is here to help you prepare the best workspace to accommodate hybrid workers. 

Download presentation slides here

Let’s take a look at some of the key solutions from Jabra you should consider:

There are three main series of products that are great for hybrid working: Evolve, PanaCast, and SPEAK

  1. PanaCast 50

The PanaCast 50 comes with powerful audio and video for virtual meetings! This device gives you a life-like experience and it helps to bridge the distance seamlessly. 

  1. Jabra Evolve2 65

The Evolve2 65 is a must-have for multi-taskers like you. It features up to 30m/100 ft wireless range, dual connectivity, noise cancellation and more! The best part – it has up to 37 hours of battery life! 

  1. PanaCast 20 

What video conferencing device is light, easy to install, and high quality? Jabra’s PanaCast20!

The PanaCast 20 Personal Video Conferencing device is an intelligent webcam that delivers 4K ultra-HD video with AI-image enhancement in a compact, lightweight design. Create an engaging meeting with its advanced features such as whiteboard, powerpoint video stream, and more!

  1. Jabra Evolve2 85

The Evolve2 85 features 10-microphone technology and a long battery life (37 hours!). This wireless headset gives you 30 meter range and integrated busylight with 360 degree view!

  1. Jabra Evolve2 75

Another great headset option is the Evolve2 75 wireless headset that reduces 26% more noise cancellation than the Evolve 75! This headset comes with 36 hour music time, 24 talk time, and it is personalized with Jabra Sound+ and voice assistants. 

  1. PanaCast

PanaCast is the first intelligent 180-degree Panoramic 4K camera! It features 4k high quality images, a compact design, ultra-portable USB plug & play set-up, and so much more!

Still not sure what’s the best solution for your business? Give our VoIP experts a call at 1-800-398-8647!

[White Paper] Redstone Systems and Bridge Communications

March 31, 2022 by Ying-Hui Chen

Check out this white paper and learn about how Redstone Systems helps Bridge Communications overcome the challenges with reliable solutions!

About Bridge Communications

With over 35 years in the telecommunication industry, Bridge Communications LLC is uniquely suited to understand the challenges small to mid-sized businesses are facing today. 

About Redstone Systems: 

Redstone Systems, Inc., was founded in Delaware, in December 2002, has been the ODM vendor for many well-known communications companies, serving the Southeast Asian market. In 2020, Redstone Systems returned to the North American market with its self-developed brand. Redstone has a complete product line of intelligent voice gateways, providing IP-PBXs, analog VoIP gateways (FXS/FXO), digital VoIP gateways (E1/T1), border appliances, and session boundary controllers (SBCs). 

The Challenge

Bridge Communications faced the challenge of faxes erroring out when attempting to fax more than a few pages. They researched and found Redstone Systems equipment, tested extensively, and they were happy to find that they worked perfectly for faxing 30 to 40 pages at a time.

Bridge Communications has used Redstone Systems products for over 10 years and almost never have to worry about having faxing issues again. They have sold and deployed hundreds of the 2, 4, and 8 port units for faxing and the 32, 48, and 96 port units for other high extension count installations.

Download the full white paper by submitting the form below:

SIP Chats: Fanvil V Series

March 30, 2022 by Ying-Hui Chen

Here comes our next episode of SIP Chats! Our VoIP Expert Brian Hyrek welcomes back Fanvil’s Vice President of Sales: North America, Tommy Lee!   This time, Tommy has a lot to tell about Fanvil’s brand new line of IP Phones, the V-Series! Additionally, learn about Fanvil’s new line of IP Doorphones, the i6 Series, and more!   Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

6 Useful VoIP Features Hidden in Plain Sight

March 28, 2022 by Ying-Hui Chen

Think you know about all of the VoIP features? Let’s test it… I bet you will find some useful features that you didn’t know about!

  1. CyberData 011530

Let’s begin with CyberData’s latest innovation, the 011530 hand-waving doorphone! CyberData’s 011530 is a gesture/activated device delivering touch-free two-way communication and secure access control.

This zero-touching feature will help prevent the spread of diseases in high-traffic settings such as medical facilities, schools and more. Very cool, huh?

  1. Yealink BH72

If you are using your headset for both music and calls, don’t miss out on Yealink’s BH72 Microsoft Teams Headset! It supports dynamic EQ that automatically switches between call mode and music mode! This makes it so easy for multi-taskers like you.

  1. Yealink CP965

More and more businesses conduct hybrid meetings now, and that’s where Yealink’s CP965 comes into play! The CP965 Conference Phone allows users to connect mobile devices via Bluetooth or USB for hybrid UC meetings! Learn more here.

  1. Fanvil i64

You don’t need to compromise your image quality at night! Did you know that Fanvil’s i64 door phone comes with an infrared night-vision camera? This will ensure you have clear video images even in the dark! 

  1. Jabra PanaCast 20 

How good is AI for Zoom meetings? Try PanaCast 20! The PanaCast 20 camera comes with an intuitive AI-driven Intelligent Zoom that will automatically follow your moments, perfectly framing you, whatever you’re doing! 

This makes your virtual meetings as clear as possible and it feels just like you are right there in person!

  1. Adtran NetVanta 4148

Thinking about adding another layer of security? Check out Adtran’s NetVanta 4148 Router! It is capable of providing an inherent URL-filtering package without the use of an external server. 

Users can easily add another level of security that allows system administrators to restrict Internet access by permitting or denying specific URLs!

What do you think about these cool features? Do you know any surprising VoIP features you’d like to share with us? Leave us a comment below!

What’s New This Month? 4 Key March Reseller Updates

March 25, 2022 by Ying-Hui Chen

Let us help you catch up with VoIP! In this month’s VoIP Supply reseller webinar, we want to share with you the latest VoIP products, promotions, VoIP news and more! Let’s get to it:

Download our presentation slides here

  1. New Products You Need to Look Out For

March is a busy month at VoIP Supply! Check out these exciting new products from our known brands:

  • CyberData 011511 : a VoIP SIP Multicast Ceiling Mount Speaker that offers features such as concurrent SIP and Multicast paging, TLS 1.2 and SRTP enhanced security for IP endpoints
  • CyberData 011512: an affordable Power-over-Ethernet (PoE 802.3af) and Voice-over-IP (VoIP) public address indoor speaker
  • Fanvil i6 Series doorphones: Vandal-resistant two-way doorphones that allows users the ability to easily and securely monitor an entrance door or gate.
  • Fanvil V Series Coming Soon!
  1. New Promotions

Fanvil’s NEW Demo Kit Program is Coming Soon! Starting from April 1st, 2022, you will see these following demo kits available:

  1. In Stock Products

We have a variety of products currently in stock and ready to ship! Check out these popular ones:

  1. Sangoma End of POTS Webinar Recap

The Federal Communications Commission (FCC) gave permission to start sunsetting POTS lines in 2017. If you are one of the users, check out this webinar recap that prepares you to transition your existing POTS lines. TS lines and services to an alternative service solution by August 2nd, 2022.

Before you go, don’t forget to also check out our March VoIP News update:

Sign up for our next VoIP Reseller webinar to stay on top of VoIP!

Google Chrome OS Now Offers a Fully Integrated Solution for Contact Centers

Exciting news – Google Chrome OS is now offering a fully integrated solution for contact centers!

Chromebook devices run on the Chrome OS operating system, a cloud-based easy-to-manage operating system. The system is highly used by contact centers and working professionals alike.

The new contact center solution offers businesses a cloud-first OS for devices, remote management, and a productive experience for secure and optimized contact centers.

Check out some of the newly certified Works With Chromebook headsets and devices here:

See more Chromebook certified devices on our website! 

March VoIP News Update

Can you believe it’s March already? Let’s spring forward with the latest VoIP updates! In this month’s VoIP News Update, we’ll cover new products from CyberData and a new IP PBX from Xorcom, the Xorcom Swift. We will also touch on Channel Partners 2022, the VoIP Supply Partner Program, and a big “Happy 20th Anniversary” to us!

Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!

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