First Look

Register and Attend VoIP Supply Partner Program Webinars to Win a $200 Gift Certificate to VoIP Supply!
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The VoIP Supply Partner Program is designed to assist all of our valued partners who want to offer perfect telecommunications solutions to their clients. Whether you are looking for an opportunity to grow your business exponentially or to bring in additional income, we have the right resources to help you reach your goals!

To better assist our partners, VoIP Supply is hosting four Partner Program Webinars starting on August 16th, 2 pm. Join our webinar to explore our new partner portal and sign up to sell hosted VoIP through the CloudSpan MarketPlace! Reserve your seat now!

You will also have the chance to win a $200 Gift Certificate to VoIP Supply! Must register and attend to be eligible. One winner for each webinar. We …

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NEW Patton Academy: Obtain Patton Training and Certification Anywhere, Anytime!
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No time to learn about Patton? That’s not an excuse anymore! Now you can get Patton training and certification anywhere, anytime at your own pace!patton-logo

Patton is now launching the new Patton Academy for their Partners to learn about Patton products and services and get hands-on practices online! Any Patton Partner can learn how to install, configure, and operate Patton SmartNode, Copperlink and other products based on the Trinity OS.

Get started and earn your Patton Certified Voice Professional (PCVP) and Patton Certified Voice Expert (PCVE) credential today! Enroll in course number one and order your training kit for the hands-on exercises here: https://www.patton.com/academy/…

How to Lock and Unlock the Snom M85 Ruggedized DECT Phone
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It is hard to imagine a job that doesn’t need a phone. There are an endless amount of different and unique jobs our there, but I’m pretty sure every one of them, one way or another, needs a phone in some capacity of the business.

For this blog, I want to focus on the jobs that are not set in a cushy air conditioned office. Instead, I want to talk about the jobs that need wireless phones, or better yet, wireless VoIP phones.

What is the first job that comes to mind when you think of wireless phones? For me, I immediately thought of a construction job. Because construction can get messy, I would also have to assume that the wireless phones they are using …

Can I Use Grandstream UCM6208 as a Backup for UCM6108?
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Do you have questions about VoIP?

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the Default Password for the Grandstream UCM6204? Today, we have more new real questions and answers from VoIP users just like you.  

Can I Use UCM6208 as a Backup for UCM6108?ucm6208

Q: I have a UCM6108 and I want a UCM6208 as a backup. Is it easy to clone the configuration from the UCM6108 and transfer it over?

A: Yes, this will work as long as both systems are on the same firmware versions. …

Customer Service FAQ: How Do I Create an RMA
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Here at VoIP Supply, we know how important our customers are to the success of our business. That is why we ensure the best possible customer experience that we can deliver.

One of the things that can be a bit difficult to understand is the Return Merchandise Authorization (RMA) process, in fact, it is one of the things we get asked the most when it comes to returns.

Since there are so many of you inquiring about the RMA process, and because it’s important, we decided to put this video together for you! Just follow these quick and easy steps and you will be on your way to creating an RMA in no time!

Note: A return merchandise authorization (RMA) is a part of the …

When Do You Need to Look at a Hosted VoIP Phone System
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hosted-serviceWe work with a number of customers who are beginning to explore Hosted VoIP phone service. There are many benefits to having your phone system in the Cloud: technology remains fresh; you pay a smaller fee upfront; no ongoing maintenance fees and many more. There are several reasons why a Hosted VoIP System might be right for you.

 

Your Business is Expanding

Congratulations! The hard work of you and your staff have provided opportunities for growth. Whether you are adding employees or adding locations, a Hosted VoIP solution is best because you just add telephones. As long as you have a high-speed Internet connection, you can have service anywhere. Most of our Hosted VoIP partners can also provide a softphone that works on your …

How to Reject Calls from a Contact on the Polycom VVX300
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It is hard to imagine life without Caller ID. I know I am not alone when I say that I barely know anyone’s actual phone number anymore. Once they are added to my contact list, their name is all that matters.

These days, the same can be applied to your desk phone at work, with the power of VoIP technology, you are able to use your desk phone just like you would use your personal cell phone.

Most of the time, these phones have just about every feature your cell phone has, and in some cases, even more features! I have written past blogs about IP phones having cameras, recording video, and even custom ringtones in the past, so I know the possibilities are basically …

Yamaha YVC-1000MS USB Audio System is Now Skype for Business Certified!
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Are you using Skype for Business? Good news! Yamaha announced that their YVC-1000MS UC Microphone & Speaker System has now been certified with Skype for Business. This certification will ensure a seamless interoperation with Skype for Business applications.SKYPE

The Yamaha YVC-1000 is the latest UC communications device from Yamaha. It provides the best quality and most realistic sound, with volume levels up to 95dB. It also provides the user with HVAD (Human Voice Activity Detection) capabilities by filtering out noise automatically and only allowing for the human voices to be heard.

The YVC-1000 supports diverse connectivity in multiple ways:yvc1000

  • USB to PC – to support web conferencing
  • Bluetooth to Smartphone – to support teleconferencing
  • Audio In/Out to the Video Conference System – to

    • …

[Comparison Chart] Featured Refresh IP Phones: Polycom IP335, Polycom VVX500 and Yealink SIP-T24G
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Refresh by VoIP Supply offers businesses and residential VoIP users an affordable solution when purchasing VoIP equipment. With Refresh, you can get top of the line used IP Phones at the fraction of the cost of new ones. The phones are put through a meticulous 10 Step Refresh Process to make sure that the equipment works properly and looks great. To learn more about our Refresh process and to watch a video of this process in action in our warehouse, Click Here!

Check out our featured Refresh phones for this month!

Polycom IP335

The Polycom IP335 supports up to two lines and can be powered through Power over Ethernet (PoE). This entry-level phone also has wideband audio so that every call is clear. With noise …

The VoIP Addict’s Guide – SD-WAN, and You.
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I’ll admit it. The term “Software Defined” or “SD” is as big a buzz phrase as “The Cloud.” I’m not a huge fan of buzz nomenclature, but sometimes it is the best way to describe a concept in a familiar way, especially when discussing technology. If I were playing devil’s advocate, I’d ask: Isn’t everything software defined? Yes, mostly it is, but when you say SD, or SDN (software defined networking), you imply a new iteration of conventional thinking. A new way of doing things, a more flexible, better way.

No longer are we bound to the holy gospel of Cisco, or dedicated internet circuits. We can do things with more intelligent, dynamic, and overall thoughtful methods. Gone will be the days of individually configuring …

How to Speed Dial From a Line Key on the Grandstream GXP1610
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The world is full of millions and millions of jobs. A lot of those jobs are very different from one another but it’s also fair to say that a lot of those jobs are similar or at least look similar.

There can be tons of jobs that involve a desk, a computer, and a phone, but that doesn’t mean the people sitting at those desks are all doing the same work. Sometimes we need different programs on our computers, and sometimes, we even need our phones to do different things.

By now I’m sure you are all aware of what desk phone can do these days with the power of VoIP, so I won’t get into the fancy-pants features that some people need, or want, …