Don’t get left behind! Grandstream’s UCM6200 Series is going end of life (EOL) and it’s time for you to transition to the UCM6300 Series with the newer version of Asterisk for more features and capabilities!
Exciting News! Poly introduced their NEW Poly Edge B Series IP Phones today! This series comes with a stylish design and professional-grade audio quality. It is available in 2- and 4-line key models supporting 8- and 16-line key assignments. A perfect solution for small businesses, emerging markets, and even some enterprises!
The Poly Edge B Series includes three models: the Edge B10, B20, and B30. See a comparison chart below:
Let’s check out some of the cool features:
One Button Fast Access: The Edge B10 and B20 allow you to quickly cycle through and access available features. Each supports two hard-line buttons and four additional pages for fast access.
Background Noise Cancellation: If you are a Poly customer, you would know how fantastic the Acoustic Fence technology is! It eliminates background noise to keep your conversations on track. No more distractions like trying, dogs barking, etc.!
Mute Status with Key Illumination: You can easily tell if a phone is muted or not by looking at the key illumination!
Easy Provisioning: Get your phone up and running in no time! Poly Device Management Service (PDMS) provides a central, secure portal to stage, deploy and manage all your Edge phones from wherever you are.
Coming soon to your desktop: Several service providers and partners are working to get the Poly Edge B Series onboard as a supported phone on their respective UCaaS platforms! Stay tuned for more information soon!
Can you believe this is our 10th episode of SIP Chats already? Join us as Brian and Scott Farrel from Algo discuss how Algo’s IP speaker and paging solutions are helping the return-to-office movement and more! Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!
What’s up this month? In this episode of VoIP News Update, we will explain what went wrong in the deal between Zoom and Five9 and also take a close look at the new Poly Studio X70. Don’t miss out!
Be sure to like and subscribe to our YouTube Channel for the latest VoIP News!
Looking for an easy cloud phone system? Spend 5 minutes to learn about Sangoma’s PBXact Cloud! Sangoma and VoIP Supply teamed up to host a webinar to show you what Sangoma PBXact Cloud is all about. Don’t have time for the whole presentation? Check out this quick webinar recap:
What is Sangoma PBXact Cloud?
PBXact Cloud is a complete UC platform provided by Sangoma. It is an open source system that is based on FreePBX and Asterisk. In short – it’s a certified version of Sangoma’s FreePBX!
Let’s check out some highlights of PBXact Cloud:
Tightly Integrated
SIPStation (Trunking service) and FAXStation (Fax service)
Sangoma S-D-P Series phones ○ PSTN telephony interfaces (configurable) and VoIP Gateways
Includes Sangoma Connect mobile and desktop client for collaboration
Go to the next level with the Call Center Bundle
PBXact Cloud includes features like Sangoma Connect Mobile, Desktop softphone, CRM-Link and Zapier, and more.
Now let’s talk a little bit more about some of the popular features:
Sangoma Connect
Sangoma Meet
Easier and more reliable configuration process
Better handling of network transitions (wifi<->LTE)
Broader phone-model coverage
Enhanced Push technology for increased reliability on incoming calls
Zero touch deployment
In Connect Mobile, a Sangoma Meet tab offers a shortcut to Sangoma Meet.
Changes are coming to the desktop and mobile apps, for deeper integration.
Video chat (including guest chat) is removed. Please use Sangoma Meet for Video Conferencing.
Also, the Chat widget is removed. Chat in the Desktop Softphone offers SMS and group chat.
Sangoma Desktop Softphone
The softphone solution is perfect for working from home staff or remote call center agents!
Make/Take calls – Shares desk Ext
Threaded Slack like chat
Phone system contact list/ dial by name
Presence control (Available, Chat, Away, DND, Not Available)
Hold/Transfer
Visual Voicemail
1:1 video calls
Click to call
Screen Pops w/CRM Link
SMS/Fax
Sangoma’s SmartOffice Access Solution
More key features include:
Don’t forget to also check out Sangoma’s SmartOffice Access! This solution leverages your existing LAN so you don’t need to do additional drilling through walls. Installation is a breeze! Plus, you will avoid a lot of unnecessary expenses.
No Door Readers
Readers per door are expensive
Readers are potential security risks as they reside outside the premises
Primary target of every access control hack or attack!
Mobile Control and Credentials
App is used to open doors, arm zones or administer the platform
No key cards or fobs: No one forgets their mobile phone!
Reuse Existing Door Strikes or Mag Locks
If you are already using a legacy Access Control system, it is easy to upgrade to SmartOffice Access!
Customer must check with local municipal bylaws first
Last but not least, check out Sangoma’s faxing over IP solution, FAXStation! This easy solution provides you with unlimited users and it is just as reliable as the PSTN. It is easy to manage and integrated with the PBXact Cloud.
Do you have more questions about Sangoma PBXact Cloud? Visit our website for more information or simply raise your phone and give us a call at 1-800-398-8647!
Did you know that Grandstream provides flexible product provisioning options? Whether it’s for automatic configuration, quick deployment, or mass deployment, Grandstream has you all covered! Better yet, all provisioning options were made available with security in mind. Here is a list of the common provisioning options:
GAPS is an automated system that allows administrators and providers secure control over device provisioning. It gives you the ability to streamline mass deployment from a central location.
Most larger deployments already have their own provisioning servers
Don’t like to host configurations externally for security reasons
Provides a no-touch way for devices to be redirected
API’s available for easy automation and integration
GDMS is a centralized interface for you to provision, manage, monitor and troubleshoot all your Grandstream devices. It gives you a full management ecosystem to do them all and you are in full control!
Full management ecosystem that includes provisioning, configuration, management, troubleshooting and monitoring
Cloud based and on prem options
Cloud based options allow customers to save costs on maintenance
Who doesn’t enjoy free features and tools? It’s time to take full advantage of your Jabra headsets! VoIP Supply has teamed up with Jabra this month to talk about their two FREE headset management tools. If you missed the webinar, don’t miss out on this recap post!
Jabra Direct is a tool that helps you make sure that your headset is up-to-date with the latest firmware! This tool is very convenient because it guarantees you’ll enjoy the latest headset features, bug fixes and easy access to compatibility updates. Plus, the Direct Dashboard is super user friendly. Staying current is easier than ever!
Personalization
Make your headset unique! You will be able to personalize your headset for working in the office, from home, or even during your daily commute. Isn’t that great?
Remote Controls
You are in full control! Jabra Direct allows for remote call control of softphones. Whether you are using Microsoft Teams, Cisco Jabber, or other supported platform, you are able to contro your calls directly from the buttons on your Jabra headset!
Jabra Xpress is designed to boost your team productivity! This tool gives you smart, secure and free headset analytics so that you can improve and make the best use of your assets.
Call Analytics
Jabra Xpress collects data from individual headsets for you so you can make data-based decisions that will improve your team productivity and customer experience!
Data Protection
Jabra Xpress comes with the highest level of data protection! It is SOC II Type 1 compliant and all data is collected and managed in a secure place.
Easy Mass Deployment
If you have multiple locations and numerous users, you will love Jabra’s Xpress! You can easily update all headsets with the latest firmware, no matter where they are being deployed.
The best part? Both management tools are completely FREE of charge!
Don’t get left behind… If you haven’t checked out Cisco’s new 8800 Series, you are really missing out! The Cisco 8800 Series is designed for knowledge workers, administrative and executive staff, or any professionals looking to have a video conferencing experience right at their desk. Why is everyone talking about Cisco’s new 8800 Series? Let me walk you through some of the popular features that really make them stand out in the crowd!
Regulation Compliant
The 8800 Series is the most secure phone on the market! It is compliant with regulations like GDPR, HIPAA, PCI, and more.
HD Video Support
Our customers enjoy the affordable entry to HD video on the Cisco 8845 and the Cisco 8865! The camera add-on makes it so easy for remote workers to communicate and increase productivity.
Mobile Integration
You will love the Bluetooth mobile integration for hands-free usage! This series also comes with desktop Wi-Fi and fast-charging USB for tablets and smartphones. These flexible features allow you to work wherever you want, and however you like!
Cost-Effective Administration
Cisco’s 8800 Series is designed to help you cut costs! The flexible deployment options help you maximize your investment. Your remote workers can get single sign-on access with Cisco Expressway and be protected with the least encryption.
Environmental Friendly
Did you know that the Cisco 8800 Series is made from 100% PCR resin? Doesn’t it feel great to know that the devices you use reduce waste and lower environmental footprint?
Check out this comparison chart below to see what each model offers:
Are you ready to learn more about the Cisco 8800 Series? Visit our website or simply give our VoIP experts a call at 1-800-398-8647!
Are you ready to peek at our October new VoIP hardware? New Microsoft Teams, Poly Studio Video Bar, CISCO Phones, and so much more! Let’s dive in:
If you are looking for a dedicated Microsoft Teams phone, you don’t want to miss out on this great new arrival! The AudioCodes C435HD Teams IP Phone features HD voice, USB support, a color screen with multi-lingual support, and even a button for native support for Microsoft Teams. The AudioCodes C435HD takes your collaboration experience with customers and coworkers to the next level.
Crystal-clear audio
Native support for Microsoft Teams accessed through a dedicated button
Calendar and click-to-join support
USB headset support
Full duplex speakerphone
Robust security mechanisms
PoE or external power supply
Poly Studio X70 Video Bar
Another popular new VoIP product you have to check out is Poly’s new addition to the Poly Studio family, the X70!
The Studio X70 has been designed with the idea of providing the best meeting experience available. It is inclusive of both video and sound which helps to eliminate extra cabling and IT work. It features NoiseBlockAI technology as well as Acoustic Fence technology which eliminates distracting noises and side conversations so that the focus stays on the speaker.
Dual cameras with 4K+ sensors
Two-way stereo speakers, aluminum cone tweeters, and advanced bass ports
AI-driven camera array
NoiseBlockAI noise reduction technology
Seamless native experience on leading cloud video services
Cisco 6871 Unboxing Video
Before you go, don’t forget to also check out our latest unboxing video! Our team made this short video to show you what’s in the CISCO 6871 box and some of the cool features you will enjoy. Click here to watch now!
Key Features:
6 SIP registrations, a USB port
Color backlit 3.5-in.(9-cm) 480 x 272-pixel display
Supports a wideband audio handset connected through an RJ-9 port
The VoIP Supply team once again partnered with Fanvil to host a technical webinar! This time, we are demonstrating how to easily set up your Fanvil i-series door phones. Let’s take a quick recap:
To set up your Fanvil door phone, you need to first register it to the SIP server. Your SIP server will provide necessary information such as domain, port number, outbound proxy IP, extension and password, etc.
Next, you will need to add an SIP account on the SIP hotspot device.
Hotspot server phone registers sip account of sip server and clients connect to SIP hotspot server phone;
Clients share the extension number of sip hotspot server, all clients will ring together or one by one with sip hotspot on incoming calls, any sip phone call out via sip hotspot extension number;
Hotspot clients call each other with the extension number assigned by hotspot server;
Step1. Add one sip account on a SIP hotspot device. Add the sip account info from SIP server on hotspot device
Step2. Enable SIP hotspot service on hotspot device
Step3. Enable SIP hotspot service on sip hotspot clients Enable hotspot and select client as mode.
Type, monitor and local port must be the same as sip hotspot.
Step 4. Move unmanaged extensions to managed ones Go to Hotspot Managed Extension page, move all clients from Unmanaged part to Managed part.
Now when all the clients are online, users can call each other with the extension number assigned by SIP hotspot device.
Once a SIP hotspot is registered to the sip server, all the clients will use the same extension to call out or receive incoming calls. When there are incoming calls, all clients will ring together with SIP hotspot or ring one by one. Download our webinar presentation slides to learn more about other Fanvil doorphone settings such as hotspot group, speed dial button, remote password, and more!
