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Yealink’s T5 media phone series made their global debut at the 2017 Channel Partners Conference and Expo. This series includes the T58V/A, the T56A, the T54S, the T52S and one Expansion Module.

Designed for multiple usage scenarios, the Yealink T5 media phone series provides businesses of all sizes with an all-in-one solution that is fully scalable and flexible. Let me walk you through all the models!


First, let’s look at some highlights of the T5 Series:

  • Enriched Features and Improved Productivity: The entire T5 Series is loaded with a full range of features including up to 15 SIP accounts, dual port GigE, built-in Bluetooth, Wi-Fi connectivity, USB headset and color-screen expansion support.
  • Two-megapixel Adjustable Camera and Screen: The T58V features a two-megapixel adjustable camera and
More from VoIP Insider

Take a look at this month’s top picks for Refresh IP Phones. Refresh, Refurbished and Rocking!

Polycom VVX310 ($79.99)

Polycom vvx300
This is the perfect phone for call centers and cubicle employees. With an intuitive user interface, HD Voice and easy integration with third party applications, this desk phone has you covered.

Key features:

  • 6 Lines
  • Backlit Grayscale LCD display
  • Dual Gigabit RJ45 Ports
  • Power over Ethernet (PoE) Support



Polycom VVX500 ($134.99)

This mid-range IP Phone works with most SIP PBX’s and third party Unified Communications platforms. The VVX500 has (2) USB ports, so that you can use it as a media and storage application allowing you to add a digital photo frame, news, sports, weather and more on the phone’s display.

Key features:

  • 12 Lines

How important is QoS? It is extremely important. Especially for businesses that rely on their phones to be successful. But first, let’s start from the beginning. What does QoS stand for? It stands for “Quality of Service”.

What does QoS mean?

Well, it can mean a few different things but when it comes to VoIP, it’s simple. It’s how well your customers can hear you on the other line! As I had mentioned earlier, and I’m sure you will agree, this can be very important to businesses with call centers, inside sales teams, and customer support teams that use VoIP.

It is important to make sure you are ensuring the QoS of your phone calls! Doing this goes hand in hand with the way your …

skype 4bApril 21st, 2017 – Microsoft released the April update for Skype for Business on Mac. Currently, Mac users are provided with features such as one-click to join, edge-to-edge video, and full-screen sharing. This April, Microsoft brings more improvements to support File Sharing during a chat for Office 365, and other advanced features include:

  • The video preview and button for answering calls via a notification
  • Users who receive calls from Delegate on behalf of Delegator will now be able to see the call made on behalf of Delegator
  • The contact names are sorted out alphabetically
  • Users are properly informed their meeting join request has been denied when trying to join multiple times
  • Fixed additional Exchange connections

Visit Microsoft’s website to learn more about the updates. Are …

iotThe world is more connected than ever before.

We can literally catch all the activities out there without stepping out of our houses. A click on the screen, you share a post or document to thousands of others all over the world. Even my family from the other end of the earth is just a few finger swipes away on my smartphone.

That’s the power of the Internet of Things – a new concept of connecting not just humans, but the “things” surrounding us through the Internet.

What is IoT?

IoT stands for “Internet of Things”. As the name states itself, the Internet of Things is a system that provides a seamless connection of all the devices on the Internet so they can communicate …


Everyday it seems that the world of VoIP is expanding with innovation and new technologies. New phones, new headsets, and new appliances are constantly hitting the market and sometimes it can be hard to keep up!

And while we all want the latest and greatest for our desk at work, sometimes it can be overkill. Why have all of those flashy features when the job just doesn’t call for it? Besides, sometimes even the most basic VoIP phones can be extremely feature-rich and you might not even know it!

One thing that can be common amongst entry-level IP phones is shortcuts. These are ways to make our jobs easier by using your phone more efficiently. While there are the obvious shortcuts like dialing without picking …

polycom_phones_voip_supply1As Polycom RealConnect technology has continued to improve and allows for best-in-class Skype for Business collaboration with all other video platforms, Polycom has become one of the most popular phone choices when it comes to using Skype for Business.

Most recently, I have had customers inquiring about Microsoft Skype for Business and the requirements for using it with their Polycom VVX phones. So I want to share the information here with all of you who plan to deploy Skype for Business phones.


Requirements for VVX Phones to Work with Skype for Business

Polycom VVX 500 VoIP PhoneIn order to use Skype for Business, the installed firmware for your VVX phone has to be updated to at least the minimum supported version for Skype for Business Online.

The …

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What Features are Included in the 3CX Standard Edition? Today, we have more new real questions and answers from VoIP users just like you.

Can Skype Work on the Grandstream GXV3275 and GXV3240

Q: Will Skype (free), NOT Skype for Business, work on the Grandstream GXV3275 and Grandstream GXV3240?

A: Running Skype on the phone(s) is possible. Access Google Play store and download the application. Then use your sign-in credentials as you would on your PC.

Stay …

fulfillment-centerApril 17, 2017 – Telecom Reseller featured a news story in their channel daily news podcast about VoIP Supply’s new fulfillment center which was opened last March in Las Vegas, Nevada.

The team behind VoIP Fulfillment by VoIP Supply has been providing provisioning and fulfillment to VoIP Service Providers since the industry’s beginning. Many of our past and current customers were pioneers in residential and hosted VoIP back in the early 2000 era.

“We launched our new fulfillment center at the Channel Partner event last March and opened the doors at the same time. We had a great year completing provisioning, fulfillment service orders for a wide variety of Voice over IP providers.” – Ben Sayers, CEO and Founder of VoIP Supply.

Our service has …

network“Hello…? I am sorry, could you say that again?” We’ve all had the experience – having trouble hearing each other over a phone call. Nothing is worse than asking your important client who you are able to close a huge deal with to repeat himself/herself again after you have asked twice.

So how can you avoid that embarrassing moment? While call quality is affected by multiple factors, bandwidth is one of the most important elements to look at. In order to have excellent call quality, you must have adequate network bandwidth. Let’s learn how to calculate the network bandwidth you will need to ensure an interruption-free communication experience!

How to Calculate Network Bandwidth

Here’s a simple equation to estimate how much bandwidth is sufficient for …


Buffalo, NY, April 2017 – As the first certified B-Corp in Western New York since 2013, VoIP Supply is dedicated to helping local communities with time and money at least once per month.

img_09321This month, four VoIP Supply’s employees, once again, stepped out the office to the Salvation Army of Buffalo’s Senior Center to help them host their Easter Egg Hunt event. Our employees helped serve lunch to the members and their grandchildren and assisted with Easter Egg Hunt games.

During the games, we jumped in to compete with other members and assisted younger children to finish the competition. We ended the day with distributing candy bags and all the goodies as good-bye gifts at the door. 17834751_1353588228040199_2335812477629977986_o

salvation-armyThe Salvation Army, an evangelical part of the …