Last month, we had lots of great new releases such as Digium’s A-series IP phones and Grandstream’s GVC3200 video conferencing unit. This month, we are seeing more exciting new VoIP hardware that will take your unified communication system to a higher level. Let’s check it out!

Grandstream HT818 8-Port VoIP Gateway

The HT818 is an 8-port FXS gateway that facilitates the conversion of analog lines to VoIP.  With an integrated Gigabit NAT Router and strong encryption, the HT818 is a reliable and safe gateway/router for VoIP deployments. If you are looking for a quick way to add analog ports to your SIP-based phone system, the HT818 can be a perfect fit!

Key Features:

  • 8 FXS ports
  • Strong AES encryption
  • Automated & secure provisioning options

VoIP Supply is once again featured on Telecom Reseller podcast! This podcast was recorded at Enterprise Connect 2018. This time, our President and CFO, Paula Griffo, talks about what separates the VoIP Supply team from the competitors and highlights the whole dedicated VoIP Supply team with active interest in every sale, before, during and after every purchase.

During the podcast, Paula also explains how VoIP Supply’s reseller partner program and fulfillment program help VoIP resellers and VoIP service providers make efficient and accurate sales while offering a wider range of finance options to facilitate transactions.

She also highlights the new VoIP Supply Rental Program that will be rolling out in the next couple of weeks!

“We are there for the customer every step of the

Simply put: Trivial File Transfer Protocol (TFTP) is a no-frills method of moving files from one place to another. There’s no authentication, and there’s no encryption. It is, however, one of the most common ways to place a select version of firmware on a phone, and for our discussion, a Polycom phone.

Why Polycom? Well, it’s the golden standard by which we measure all other phones. Also, because it has the most confusing firmware.

So, why even bother changing firmware?

Well, you might not need to. However, we may change firmware on a phone for a few reasons:

  1. There might be a software bug
  2. There might be a vulnerability
  3. There might be an interoperability issue
  4. There might be a new feature

Typically, upgrading your

There are a lot of ATA’s out there, and believe it or not, they are not all a good fit. It is important to know what you are getting into when purchasing your new Analog Telephone Adaptor. How many ports does it have? What is the interface like? All of these things can play a factor when choosing what is right for you.

One of the more popular ATA’s that’s available is the Grandstream HT802. This compact VoIP adapter is packed with features and can deliver exceptional functionality to your VoIP setup.

But don’t take my word for it! Check out the full review from Marc Spehalski in the video above, and let him shed some light on the VoIP adapter that should be …

Here at VoIP Supply, we strive to always stay on top of our customers’ needs and on top of the voice over IP market finding solutions and providing excellent service. Following this motto, we have become a leading VoIP hardware retailer in the United States and worldwide working with industry leading manufacturers. We also offer VoIP services in partnership with major service providers. One thing that sets us apart is our successful venture in our Refresh program in which we sell refurbished VoIP equipment to customers who are looking for a quality solution but that have a tight budget.

Refresh Manager Mike Rehac expressed his thoughts on the roots of Refresh by saying,

“Our “Refresh” line was created because we wanted to meet the need

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is my password for the Grandstream UCM? Today, we have more new real questions and answers from VoIP users just like you.  

Is the Polycom IP 7000 Phone Compatible with a Shortel Phone System?

Question: We have a Shortel Phone System and would like to know if the Polycom IP 7000 conference phone is compatible.

Answer: Yes! Shortel PBX will support 3rd party open SIP phones including the Polycom IP 7000 conference phone.


The Sangoma FAXStation webinar was a blast! We appreciate the great interactions with our audience. We’d like to share the questions and answered that being discussed during the webinar with you.

Also, don’t forget to join our next Sangoma webinar: User Control Panel on April 5th, 2018!

Sangoma FAXStation Frequently Asked Questions

Question1: Can I port or spoof my Fax number to Sangoma’s FAXStation?

Answer: Yes, you absolutely can port numbers over, however, spoofing is not allowed. Click here to learn how the number porting works:

Question2: Is FAXStation just for the USA or can it accommodate international FAX DID’s? Can FAXs be sent to international numbers or just within the USA/ North America?

Answer: Canada is the only international country where we …

Are you searching for an analog gateway that simply works? Look no further! Digium’s new 8-port analog gateway series can be your perfect match!

The GA080 gateway series is available in 3 separate analog loop-start configurations to help you build the most powerful and intuitive VoIP phone system. The available models are:


Intuitive Point-and-click Graphical User Interface (GUI)

Digium’s analog gateways provide the best value for connecting disparate topologies of traditional telephony to SIP. The Asterisk-based VoIP gateway software is managed through Digium’s Graphical User Interface (GUI) to enable easy navigation and effortless setup. You will be able to get your

Yesterday’s Grandstream UCM Series webinar was a success! Our apologies if you were not able to join the webinar due to it being at our max guest capacity. But no worries, if you missed the webinar, or if you simply want to rewatch it, here is the webinar recording and the Q&A session for your convenience!

Grandstream UCM Series Technical Training Q&A

Question 1: can the UCM be connected to an existing PBX like a Panasonic ns 700 or nec sl-100 to used the feature from the UCM

Answer: Yes, you will need to use Grandstream FXO gateways model GXW4108. We have a white paper on our website


Question 2: How to connect a cellular line to the UCM? Is there a Grandstream device

400;”Buffalo, New York, March 14th, 2018 – VoIP Supply, a leading VoIP solutions provider in North America, celebrates its 16th year anniversary with over 30 dedicated employees.

In the past year, VoIP Supply continually builds strong relationships with our partners, customers, manufacturers, and dedicated employees. Today, VoIP Supply has been recognized as not just an efficient website where our customers fulfill their VoIP needs, but a place where they grow their business with our dedicated VoIP experts, customer service, technical support, dedicated employees and resources behind the website.

Read more to learn about the VoIP Supply team!

See what our employees have to say about working at VoIP Supply:

“One of the reasons why it is rewarding to work at VoIP Supply is because