Q&A: What is Ambient Noise Compensation and Why is it Useful?

January 16, 2024 by rjohnson
Ambient Noise Compensation

Ambient noise compensation in a speaker, like the CyberData 011394 talk-back speaker, refers to a feature that allows the speaker system to adjust its output based on the surrounding ambient noise levels. This feature is designed to enhance communication clarity by automatically adapting the speaker’s volume to compensate for variations in background noise. The speaker listens to the room, takes what you set it at, and automatically adjusts the volume based on increased noise in the room.

Here are a few reasons why ambient noise compensation is a useful feature:

1. With this feature, you can prevent the speaker from being drowned out by background noise or becoming uncomfortably loud in quieter environments. It ensures that the speaker adapts to the specific acoustic conditions of its surroundings.

2. Ambient noise compensation is user-friendly as it eliminates the need for manual adjustments. Users don’t have to constantly monitor and modify the speaker volume based on changes in ambient noise levels.

3. This feature makes the speaker versatile and suitable for a range of environments, including outdoor spaces, busy offices, schools, or industrial settings. It adapts to the acoustic characteristics of the surroundings.

4. Most importantly, in certain applications, such as emergency communication systems or public announcements, having a speaker that can automatically adjust its volume based on ambient noise ensures that critical information can be heard even in challenging conditions. This is a perfect speaker for schools as increased security measures and emergency devices are being installed.

If you have any questions, please reach out to our VoIP experts at www.voipsupply.com or give us a call at 1-800-398-8647. For more on the 011394, feel free to watch our video here!

What’s New With Fanvil? New Product Webinar

January 15, 2024 by Steve Lopian

What better way to kick off 2024 than with a sneak peek into Fanvil‘s upcoming products? If you were not able to attend our What’s New With Fanvil Webinar, then you’ve come to the right place. Grab a seat and get comfortable as VoIP Supply’s Brian Hyrek teams up with Fanvil’s Tommy Lee to deliver an in-depth look into what Fanvil has in store for 2024!

What are you looking forward to the most from Fanvil? Let us know in the comments below!

How to Know Which Platform-Certified Devices Are Right for Me and My Business

January 4, 2024 by jstewart

Within the realm of today’s technology, there is one constant, one truth, one thing you know will never change. That is, things will ALWAYS change and change quickly. With the enormity of devices on the market sometimes it seems impossible to know which is the right one to choose for you and your business that will work with your chosen platforms. Do I get a Microsoft Teams-Certified Device? Do I get a Zoom-Certified Device? Do I even need a Platform-Certified Device? 

Don’t worry, VoIP Supply is here to help. First, let’s define a Platform-Certified Device. A Platform-Certified Device is any device that has gone through an extensive amount of testing to determine if it meets a standard of performance set by a Unified Communications (UC) tool, such as Microsoft Teams, Zoom, etc. These devices are tested rigorously to ensure they meet a certain standard of quality. Secondly, no, you do not need to use a Platform-Certified Device. However, utilizing a device that is specifically certified for use with a certain platform does mean that there is NO LIMIT to the functions or features that are available to you. 

For example, if you are using a Microsoft Teams-Certified Device there is no additional provisioning required. Simply set all of your call and video preferences to automatically stay that way until you want to edit them, and no more connecting or reconnecting of devices every time you start a new meeting. An example of this is with a Microsoft Teams-Certified Headset, once it is connected and settings are configured, you will not have to reconfigure any settings and/or always reconnect your device when starting a new meeting. If you were using a generic headset, you would not be able to utilize these types of features and functionalities, wasting precious time rather than getting right down to business. 

If you do choose to use certified devices for you or your business, VoIP Supply has created a user-friendly and easy-to-understand purchase experience on our website. 

Microsoft Teams-Certified Devices can be found here

Zoom-Certified Devices can be found here

Additionally, if you would like to Shop By the Service Provider you prefer, we have that too, right here!

At the end of the day, it is really up to you and your preference which type of device you would like to use. If it is not certified with your chosen platform you will be limited to only certain features and functionalities, which might work for you. However, for those who want to take advantage of every tool and feature these platforms have to offer within your devices, it may be best to choose a device that is certified. 

If you have any comments or questions please do not hesitate to reach out to us! You can comment below, chat with one of our experts at www.voipsupply.com, or give us a ring at 1-800-398-8647. 

Watch Now: 2023 December VoIP News Update

December 21, 2023 by Steve Lopian

Our last VoIP News Update of the year is out now! Tune in and get an exciting look at Linkvil by Fanvil’s new CA400 Video Conferencing Solution! This full-solution kit comes with a camera, speaker, and more! Watch the video to get all of the details on this exciting new release by Linkvil by Fanvil!

Also, for this episode, we will be discussing Patton‘s newest acquisition, Tone Commander! These military-grade IP phones are perfect for Government and military needs. But wait! There’s more! We will also cover the exciting news of the Tone Commander 7810 Series of phones becoming Zoom Phone Certified!

Have you heard of the Tone Commander brand? Do you have any experience using these high-quality phones? We want to know! Let us know in the comments below.

Q&A: What are Some of my VoIP Paging Options?

December 19, 2023 by rjohnson

First, VoIP paging refers to the use of VoIP technology to broadcast audio messages or announcements over an IP network. This method of communication is commonly employed in environments where a mass notification or broadcasting system is needed, such as in large facilities, businesses, educational institutions, or manufacturing plants.

Next, in order to select the right products and solutions for your business needs, you will likely consider if the systems are scalable to the setting sizes you need, the flexibility of the devices offering various features, how well the devices integrate with other systems on premises such as cameras, how the devices will ultimately be controlled, how they will operate in emergency notification situations, and more.

  1. Algo 8301 Paging Adapter & Scheduler: This Microsoft Teams-certified device serves as a versatile paging adapter, linking analog paging systems to VoIP in various environments. It includes a Scheduler for automated playback, an embedded calendaring feature for flexible event broadcasting, and a relay input for applications like emergency alarms or pre-recorded announcements, and more. The 8301 is a compliant 3rd party SIP endpoint, compatible with both hosted/cloud and premise-based VoIP systems.
  1. CyberData 011233 SIP Paging Adapter: Serving as a VoIP endpoint, linking analog IP paging systems with SIP and Multicast-based audio sources, this Adapter is configurable to support two distinct SIP extensions. The first extension transmits audio from the caller’s handset to the analog output and the second extension, when activated, produces a bell audio, serving as a night ringer within a configured night ring group.
  1. Advanced Network Devices Round Ceiling IP Speaker IPSCM-RME: This PoE loudspeaker is SIP-enabled and well-suited for classrooms, offices, hallways, and more. The ANetD IPSCM-RME is shipped as a single speaker, featuring a built-in web server, and offers comprehensive multicast and broadcast support. It uses a Cat5 or Cat6 cable for connectivity, its power input is PoE (IEEE802.3af) at 15.4 W or PoE+ (IEEE802.3at) at 30.0 W. Additionally, it features a single general-purpose input.
  1. Algo 8180 SIP Audio Alerter (G2): A SIP Audio Alerter designed for IP Paging network devices, is Microsoft Teams-certified. Featuring a high-efficiency integrated amplifier and premium loudspeaker, it boasts up to 8 times the volume of a standard telephone speaker. Ideal for environments with variable noise levels such as warehouses, workshops, restaurants, and machine shops, the 8180 is a SIP-compliant PoE network audio device tailored for loud ring and voice paging applications, utilizing dual endpoints.
  1. Snom PA1+ Public Address System: With this reliable SIP announcement and public address solution, a SIP PBX can be expanded into a broadcasting system, delivering HD audio announcements with a 6.5-watt high-performance amplifier, from any Snom SIP phone or playing background music in various spaces like rooms, corridors, and office floors. For even greater power, the system can be enhanced by connecting it to a PA system.
  1. CyberData 011487 Multicast Wall Mount Speaker: This speaker offers a cost-effective Power-over-Ethernet (PoE 802.3af) and VoIP solution for public address needs. With a single Ethernet cable connection, it seamlessly integrates into your PoE network. This speaker is versatile, allowing installation in multiple environment types and the capability to play messages from any multicast source. The 011487 model is equipped to receive multicast messages and supports audio prioritization for up to 10 multicast paging groups.
  1. Fanvil i52W SIP Indoor Station for Door Phone and Intercom: Featuring a 7-inch color screen, this Indoor Station provides users with a user-friendly experience. It simply integrates with alarms and smart security devices, offering HD Audio and Video communication capabilities. With built-in WiFi 2.4G, the i52W can be mounted on a wall or placed on a desk. There are five physical buttons for call management, unlocking doors, answering calls, navigating menus, or ending calls, along with video surveillance viewing.

VoIP Supply has everything you need to build the right IP paging system for your business. Here are a few great options that we find users are very satisfied with which you may want to consider learning more about:

VoIP paging provides an efficient, scalable, and cost-effective solution for broadcasting audio messages in various settings and VoIP Supply’s VoIP experts can help guide you through choosing the best products for your environments and needs.

Did You Know: VoIP Product Accommodations, What is Available for People with Disabilities?

December 18, 2023 by jstewart

Over the last few years, the VoIP Industry has made great strides in adapting products to become more accessible and easier to use for people with disabilities. This type of commitment to adaptive technology, like VoIP products, has opened new doors for people with disabilities. According to the Von Coalition, in their article, Connecting People With Disabilities to New Opportunity, “VoIP is an especially promising technology for the 54 million Americans with disabilities — able to provide new benefits not possible in today’s legacy phone network.” 

The VoIP Industry has created numerous adaptations and features to make VoIP products more accessible and user-friendly for people with disabilities. Some of these include:

Text-to-Speech: Integration of TTS allows conversion of text into spoken words, aiding users with visual impairments. Conversely, STT translates spoken words into text, assisting those with hearing impairments.

Closed Captioning: VoIP platforms often offer closed captioning for video calls, making it easier for users with hearing disabilities to follow conversations.

Compatibility with Assistive Technologies: VoIP applications strive to be compatible with various assistive technologies such as screen readers, magnifiers, and voice recognition software, ensuring a seamless experience for users with diverse needs.

Customizable User Interfaces: Many VoIP products allow users to customize the user interface, adjusting font size, contrast, or color schemes to accommodate individuals with visual impairments.

Keyboard Shortcuts and Voice Commands: Incorporating keyboard shortcuts and voice commands provides alternative methods for control, benefiting users with mobility or dexterity challenges.

Real-Time Translation Services: Some VoIP platforms integrate real-time translation services, facilitating communication between users who speak different languages or have difficulty understanding certain accents.

Some of the top options for VoIP Phones that feature some of the above options are: 

Cisco’s 8880 Series: IP phones with accessibility features, such as high-contrast screens, ergonomic designs, and compatibility with hearing aids. They also offer optional key expansion modules for additional customization.

Grandstream’s GXV3370: This phone includes a 7-inch touchscreen display, making it accessible for users with visual impairments. It supports video calls and has features like screen magnification.

Yealink’s SIP-T54W: VoIP phone with a backlit display, large buttons, and adjustable font size, catering to users with visual impairments. It also supports hearing aids.

HP/Poly’s VVX Series: This series includes a range of VoIP phones with accessible features. It offers high-quality audio, customizable settings, and options for expansion modules to enhance functionality.

Snom’s D735: An executive VoIP phone with a large color display and customizable function keys. It supports hearing aids and offers a user-friendly interface.

JPL Mono Headset: A professional headset that has been designed with an inductive coupler for compatibility with most hearing aids.
The added accessibility and features on VoIP products for people with disabilities have made VoIP technology a top choice for many organizations and institutions to create inclusion and opportunities for everyone to thrive in various environments. These new adaptations do not only apply to VoIP phones but other VoIP technologies as well. If you have questions or comments please leave them below, give us a call at 1-800-398-8647, or visit us online at www.voipsupply.com.

How to Propel Your Business Through the HP/Poly Transition

December 11, 2023 by jstewart

Earlier last year, in 2022, it was announced that Hewlett-Packard (HP) would acquire Poly, formerly Polycom/Plantronics. The addition of Poly brought an unexplored market to HP, VoIP products, and with that, one of the final pieces to complete HP’s dynamic technology ecosystem puzzle. The union of two historic companies was newsworthy and certainly exciting but left many businesses uneasy and unsure of how the transition and branding of products would impact their businesses. VoIP Supply is here to help you navigate these uncharted waters and provide you with much-needed information and direction on locating products and finding support. 

For starters, you are still able to find Poly and Plantronics products in many places utilizing their “former” part numbers. Although stock is quickly dwindling, it is still available and at great prices! VoIP Supply has maintained our promise to make these products easy to find and purchase for our customers and will continue to do so. For example, when searching our site, https://www.voipsupply.com/, for these products, if the particular product you’re seeking is completely gone, we have provided the “new” HP part number with a link directed straight to that product equivalent. Not all of these products were made “apples-to-apples” but they are the recommended comparable items straight from Poly/HP. 

In terms of support, Poly products can be supported through HP. HP has asked that the Poly serial number be referenced when asking for support and that can be found here.  This includes finding drivers, support documents, servicing the product, or determining warranty status. Additionally, if you are in need of assistance locating the Poly serial number on the actual product itself, you can find help here

This partnership can also be a HUGE boost to the VoIP Industry and business. With these two well-known names in their respective industries, this merger brings together two powerhouse technologies. Specifically in the era of Hybrid Working and AI Technology. According to nojitter.com, “…the company announced 20+ devices and services, including HP AI innovations, HP and Poly audio, and video conferencing solutions, HP managed collaboration solutions, and refurbishment services aimed at extending device life.” The impact of these innovations will lead to new products, services, solutions, and ultimately more business! 

There is quite a long road to go until the merger of these two companies is fully integrated and complete. However, VoIP Supply is here to help you make this transition as easy as possible for your business and keep you up-to-date on the latest within the VoIP Industry realm. If you have any questions or thoughts to share please leave a comment below, chat with us online at https://www.voipsupply.com/, or give us a call at 1-800-398-8647. 

More from: Business VoIP jstewart

Fanvil X305 Big Button Phone Product Feature Video

December 8, 2023 by Steve Lopian

Introducing the Fanvil X305 Big Button Phone! Fanvil has designed this phone with the elderly and Healthcare in mind with its oversized buttons, extreme clarity, and ease of use. Perhaps the most impressive feature of this new release is its customizable HELP button. Whether you’re in your home, in a hospital, or assisted living, you can assign the large HELP button to one-touch dial your emergency contact.

Another one of the many amazing features of this phone is the pronounced speed dial buttons surrounding the screen. Not only does this make it easy to dial your most familiar contacts, but the Fanvil X305 also allows you to place a photo, or a name inside the button for those who find it easier to to visually see the actual contact’s name or picture.

These features that I felt I had to mention in this blog are just a few of many that this phone offers. To get a complete rundown of the X305 and all it has to offer, tune in to our Product Feature Video!

Are you considering the X305? Tell us what you think in the comments below!

Did You Know: Certified Hardware Requirements for Zoom Phones

December 1, 2023 by rjohnson

Have you ever received an error of “Not SIP Compatible” or something similar when attempting to provision your Zoom Phone? Recently our VoIP Experts were made aware of a situation where the customer’s Yealink EXP50 T5 Series Expansion Module was plugged in, about to provision, and the notification of “Not SIP Compatible” appeared.

We determined that the phone is looking for a certain platform and it must be the correct hardware version, ready to be compatible with Zoom. There are certain hardware revisions for Zoom and ensuring your Zoom Phone is up-to-date with the latest firmware, may just be the simple solution you need. 

Other Zoom-certified phones are included in the AudioCodes, Cisco, Grandstream, and Poly portfolios. If you have inquiries about Zoom-compatible hardware and comparable hardware accessories, please access the resources here and here.

Comment below and reach out to us at 1-800-398-8647, or chat with us at www.voipsupply.com if you have any questions.

How to: Protect Our Community with Alyssa’s Law

November 29, 2023 by rjohnson

Every second counts when faced with life-threatening emergencies, especially in terms of public safety. Alyssa’s Law, a groundbreaking piece of legislation, addresses the critical issue of law enforcement response time during crises, recognizing that time is synonymous with precious human life in these dire situations. 

The primary objective of Alyssa’s Law is to advocate for the implementation of discrete panic alarm systems that seamlessly interface with law enforcement agencies. These systems are designed to bridge the gap between the occurrence of an emergency and the prompt arrival of law enforcement on the scene. By doing so, the law aims to expedite the neutralization of threats. Educational institutions benefit greatly from the implementation of this law, contributing to the overall well-being and sense of security within our communities. 

A brand new innovative solution is CyberData’s 011049 SIP Call Button, a device designed to connect individuals directly to law enforcement during critical emergencies. This discrete button not only triggers a silent alarm but also sends a visual alert via multicast to strobes, ensuring that help is on the way without escalating the situation. This technology complies with Alyssa’s Law, providing communities with a vital tool to enhance their safety and some peace of mind.

At the heart of Alyssa’s Law is the recognition that in moments of crisis, the ability to alert authorities swiftly and clearly can make all the difference. This law ultimately will aid in saving lives in moments of crisis, whether it be in schools, hospitals, and more. CyberData’s 011049 SIP Call Button can be mounted under a desk or in any discrete location. Press the button and it automatically makes a call to a pre-set emergency phone number. This button has a web-based setup, is PoE-powered, has a call progress light, and more.

Feel free to let us know your thoughts in the comments. Reach out to one of our VoIP Experts for more information at 1-800-398-8647, or chat with us at www.voipsupply.com.

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