As Microsoft continues to roll Skype for Business into Microsoft Teams, they are getting better with more improvements and updates. Let’s see where they are at as of today:

New Business Admin Center

To allow IT administrators to easily manage the various aspects of Teams and Skype for Business services, Microsoft announced a new roll-out of Microsoft Teams & Skype for Business Admin Center.

This new center provides you with a unified experience to manage both services under one roof with additional functionality such as the ability to manage messaging settings on a user level. You will also be able to access the Call Analytics and Call Quality Dashboard right from the same platform.

Office 365 security and compliance center

Now, under specific users or groups, your admins have the ability to proactively make the decision of keeping and/or deleting certain content including conversations, chats, and channel messages based on a time duration. This will help your organization stay compliant with regulatory policies.

More new features available in this release include:

  • Ability to assign policies and configure your users
  • Guest access and account switching on iOS and Android mobile
  • Ability to manage federation settings
  • Ability to configure dial-in numbers and settings
  • More languages support – Indonesian, Romanian, and Vietnamese

Are you using Microsoft Teams and Skype for Business? Are you curious about how they are comparing to other hosted services in terms of service plans, costs, features, etc.? Click here to see a comprehensive comparison!

Are you one of the many users that struggle with juggling multiple software windows and browser tabs?

January 30th, Microsoft Teams launched new updates that bridge the gaps between applications and allow users to quickly include information from other software applications into their team conversations. This is designed to improve team collaboration, especially for chat-based applications.

This new update also comes with a personal application hub where you’ll have access to a catalog of applications with pending items. The hub offers access to Who, an app that allows you to search for people within your organization by their name or a given topic.

“Now you can have a conversation about content from an app without the need to include a screenshot or a hyperlink to the information. In the same way that you can add an emoji or GIF, you can now bring information from apps into a chat or channel message with a simple click,” blogged representatives of Microsoft Teams.

Team collaboration has been a focus for VoIP service. Standard VoIP services also have lots of team collaboration tools to improve your teamwork such as unlimited Cloud storage and shared drive, keeping your employees connected in one system, regardless of their location, check some of them here!

To find the right services you need, simply call one of our VoIP experts at 1-800-398-8647 today!

Back in September 2017, Microsoft announced its new vision for intelligent communications which includes having Microsoft Teams replace Skype for Business for Office 365 users.

Now Microsoft is taking their first steps to bring comprehensive calling and meetings capabilities into Microsoft Teams! These major updates of the new calling features to Microsoft Teams are meant to accommodate previous Skype for Business users. Let’s check out some more details.

What’s New?

The new calling features provide full dialing capabilities, call history, hold/resume, speed dial, transfer, forwarding, caller ID masking, extension dialing, multi-call handling, simultaneous ringing, voicemail, text telephone (TTY) support and other advanced features. These new updates are currently rolling out and they should take an effect soon.

As part of this new roadmap of innovation, Microsoft also brings data and insights from the Microsoft Graph into Microsoft Teams to empower users to achieve more.

These new features have been provided by regular VoIP Services for a long time and there are multiple Cloud Service Providers on the market that cover much more advanced capabilities. Click here to check them out!

polycom-logoRecently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams. Aside from this integration, Polycom also introduced two new audiovisual solutions, Polycom RealConnect Hybrid and Polycom Microsoft Skype Room System.

microsoftPolycom has a long-standing partnership with Microsoft and they are dedicated to supporting Microsoft customers in all stages of their collaboration which include Skype for Business, Office 365, and Microsoft Teams.

“We are pleased to partner with Polycom to integrate their core voice and video devices with the Microsoft Teams platform.  Microsoft Teams and solutions like Polycom MSR and Polycom RealPresence Group Series will be a powerful combination for customers that need high-quality collaboration experiences.” – Bob Davis, CVP, Skype Business Services & Office Product Group Customer Experience at Microsoft

image-skyeSept. 27, 2017 – Microsoft announced at the big Ignite conference in Orlando that Microsoft Teams will replace Skype for Business soon.skype-for-business

The Teams will become a one-stop-shop in Office 365 for all of your conferencing need and  it will be covering features including making inbound and outbound calls to PSTN numbers, call transfers and voicemail. Teams meetings now have audio conferencing capabilities which allows you to join a meeting simply by dialing a phone number.

For more information, visit Microsoft Teams.

Not sure what that might affect your business? Call one of our VoIP Experts at 1-800-398-8647 and talk to them about more stable service options.