How To Know If My VoIP Phone is Compatible With Zoom or Microsoft Teams

March 6, 2024 by jstewart
Zoom and Microsoft Teams

In today’s digital workplace, communication tools like Zoom and Microsoft Teams have become indispensable for businesses worldwide. These platforms offer robust features for video conferencing, collaboration, and remote communication. However, to leverage these tools effectively, it’s essential to ensure compatibility with your existing hardware, including VoIP phones.

If you’re considering integrating your VoIP phone system with Zoom or Microsoft Teams, you must first understand compatibility requirements. 

SIP Compatibility

Zoom and Microsoft Teams rely on SIP (Session Initiation Protocol) for voice communication. Therefore, the first step is to check if your VoIP phone supports SIP. SIP compatibility ensures that your phone can establish and maintain audio connections with these platforms.

HD Voice & Audio Codecs

Ensure that your VoIP phone supports HD voice and commonly used audio codecs such as G.711, G.722, or Opus. These codecs ensure high-quality audio transmission, enhancing the overall meeting experience on platforms like Zoom and Microsoft Teams.

USB Connectivity 

Some VoIP phones support USB connectivity, allowing them to function as audio peripherals when connected to a computer. This feature enables seamless integration with desktop applications like Zoom and Microsoft Teams for audio conferencing.

It is important to note that if you plan on trying to integrate your current VoIP Systems with one of these platforms you may not be able to use all of the features and functionalities that the platform has to offer. However, if you want to ensure you can utilize every piece of the technology, you can always purchase VoIP products known to be certified by these platforms. 

There are additional resources available to you as well. Consideration for Microsoft Teams integration guides is available here. Zoom Intertop and Integration Solutions Guides can be found here

Whether you have already decided which is best for your business or you would like help, our experts at VoIP Supply are available for any questions you may have regarding integrations and/or buying new platform-certified VoIP products. If you have any comments, please feel free to leave them below, visit to chat with one of our VoIP experts, or call us at 1-800-398-8647. 

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