Call Toll-Free: 1-800-398-8647

Customer Reviews
VoIP Supply has been deemed an essential business during the COVID-19 pandemic and will continue to operate to support your business processes and needs.

Due to the high demand for headsets, power supplies, and web cameras, if your order becomes backordered one of our solutions consultants will call you to verify the ETA and to recommend an alternative product if needed. For more questions please chat or call us at 800-398-8647.

Product was successfully added to your shopping cart.

Product was successfully added to your shopping cart.

Connecting Your VoIP System to the PSTN

You're ready to buy a VoIP system.

You've picked out your VoIP service provider. You even know which VoIP phone system you're going to buy.

But you're worried.

What if the power goes out? What if my Internet connection goes down?

Or maybe you're concerned about call quality since telecommunications is critical to your business's success.

Don't worry. You're not alone.

Thousands of VoIP system owners have had the same fears. Many of whom have overcome these fears with a VoIP gateway.

Using a VoIP gateway for fail over and PSTN calling

In order to connect your VoIP system to the PSTN you will need an FXO gateway. There are a number of manufacturers who sell FXO gateways. You can get a complete list of them here.

An FXO VoIP gateway works as a bridge between your IP network and the PSTN. Depending on where the voice traffic originates from your FXO gateway will convert the voice traffic into the proper form for receipt by the destination network (IP or PSTN). For example:

  • If the voice traffic is originating from the PSTN the VoIP gateway will convert the analog voice signal into a digital signal. This digital signal is then compressed using a codec and broken into a series of packets that are transferred across the IP network using a signaling protocol.
  • If the voice traffic is originating from an IP network the VoIP gateway will decompress the digital packets into a digital signal that is then converted into an analog signal to be sent across the PSTN.
A basic FXO gateway set-up for a VoIP system

The diagram below shows a basic FXO gateway set-up for a VoIP system.

Free VoIP Guides and Resources

Read all of our Free Expert Guides. Including VoIP Phones, Systems, and Cloud Service