Did You Know: Certified Hardware Requirements for Zoom Phones

December 1, 2023 by rjohnson

Have you ever received an error of “Not SIP Compatible” or something similar when attempting to provision your Zoom Phone? Recently our VoIP Experts were made aware of a situation where the customer’s Yealink EXP50 T5 Series Expansion Module was plugged in, about to provision, and the notification of “Not SIP Compatible” appeared.

We determined that the phone is looking for a certain platform and it must be the correct hardware version, ready to be compatible with Zoom. There are certain hardware revisions for Zoom and ensuring your Zoom Phone is up-to-date with the latest firmware, may just be the simple solution you need. 

Other Zoom-certified phones are included in the AudioCodes, Cisco, Grandstream, and Poly portfolios. If you have inquiries about Zoom-compatible hardware and comparable hardware accessories, please access the resources here and here.

Comment below and reach out to us at 1-800-398-8647, or chat with us at www.voipsupply.com if you have any questions.

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