Channel Partners 2017 Recap: Looking at VoIP Fulfillment Trends
“Channel Partners Conference in Las Vegas early this month was a success for us!” Said Don Stefanie, Channel Manager at VoIP Supply.
My team and I had a great time meeting a lot of potential VoIP Service Providers and getting to know what area(s) they are looking to improve or issues they are trying to find a solution for.
One overriding message I heard from multiple Service Providers was that while apps and softphones are part of their offering, they still have an ongoing need for hardware but want to avoid handling it themselves.
Why? The top reasons that were brought up were that it’s time-consuming, they have to manage and maintain high inventory levels and costs, and the lack of staff to handle their orders. Therefore, more and more Service Providers are searching for a dedicated fulfillment professional team that allows them to live in a just-in-time world featuring:
- No product touch
- No equipment receivables
- Inventory visibility
- Custom branding, inserts, and packaging
- Responsive service and technical teams solving issues that arise along the way
- A technical team that frees up the Service Providers’s technical staff to focus on their end client’s experience
And that’s exactly what Fulfillment by VoIP Supply provides you. In most cases, we can take that product touch off your shoulders and have you up and running on our portal in 3 to 5 days! Run a more effective and efficient program with improved margins.
If you are interested in learning about our Fulfillment service, please don’t hesitate to contact me, Don Stefanie, Channel Manager at VoIP Supply, at 716-213-6906.