VoIP Supply’s Refresh provides a great opportunity to buy the quality used IP Phones at a fraction of the cost. Check out our top 3 featured IP phone picks for the month of January with savings of more than 25% compared to new models.

Polycom VVX 500 VoIP PhoneThe Refresh Polycom VVX 500 is a 12-line IP Phone that provides an interface not only for high definition (HD) calls but also for media and storage applications. Use your VVX 500 to connect to web applications, display a digital photo frame, news, sports, weather, or even as an extension of your PC desktop. The VVX 500 has a 3.5in TFT color touch-screen display.

Top Operability Features:

  • UC Software and  Polycom Desktop Connector to PCs; keyboard and mouse sharing
  • Microsoft Exchange calendar integration
  • Touch-screen interface
  • Expandable accessories for video and wireless
  • Open application platform and Web browser
  • Simple, flexible and secure provisioning options
  • Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

VVX 500 Datasheet

Polycom vvx300The Refresh Polycom VVX 310 , alike the VVX 500 (above), the VVX 310 can also be used as a media device for extended collaboration and personal productivity. The VVX 310 also features high definition (HD) Voice and Zero Touch Provisioning.

VVX 310 Key Features:

  • Backlit grayscale graphical LCD (208 x 104)
  • 6 line or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX 310)
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center “select” key
  • Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
  • Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

VVX 310 Datasheet

The Refresh Cisco SPA303G is a 3-line IP Phone that meets the demands of basic telephone use. The SPA303G has been designed with places where there will be light call volumes such as kitchens and common areas.  

SPA303G Datasheet

  • 3-line business-class IP phone
  • Dual switched Ethernet ports,
  • Speakerphone, caller ID, call hold, conferencing, and more
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco® Unified Communications 500 Series

Review from a real customer:

“Good phone for the price”

“This phone has an excellent price/value ratio. For small business is a good choice since has a lot of features and is very easy to integrate with any IP PBX.”

VoIP Supply has used inventory of popular IP Phones that are guaranteed to work as new.  Take advantage of the great models in stock before they deplete.


Yealink T46G

The T46G has features that are ideal for an executive user. HD display, support for Gigabit Ethernet, EHS and USB as well as programmable keys are just a few of the perks of this IP Phone.

Quick Features:

  • 4.3″ 480 x 272-pixel color display with backlight
  • Dual-port Gigabit Ethernet
  • Built-in a USB port, support Bluetooth headset (Through USB Dongle)
  • Up to 6 SIP accounts
  • Paper label free design
  • PoE support
  • Headset, EHS support
  • Supports expansion modules



Grandstream GXP2170

The GXP2170 is a 12-line enterprise level phone with a 4.3-inch color LCD display. You can program up to 48 digital on-screen speed dial/BLF keys. With advanced security protection and broad interoperability with major third-party SIP devices, the GXP2170 is a great choice.

Quick Features:

  • 12 lines
  • Gigabit
  • Built-in Bluetooth
  • HD Audio
  • Built-in PoE
  • EHS Support
  • USB Port



Polycom VVX 400

Polycom VVX400The VVX 400 is a mid-range IP Phone that boasts top features and offers full-duplex conversations with echo cancellation and background noise suppression. The VVX 400 is Skype for Business compatible, users can enjoy productivity tools such as managing their Microsoft Exchange Calendars, receiving meeting reminders and alerts and accessing the corporate directory right on their phone display.

Quick Features:

  • Dual 10/100 RJ45 Ports
  • RJ9 headset port
  • Electronic hook switch capable
  • Hearing aid compatible (HAC) hand
  • Built-in auto sensing IEEE 802.3 af Power over Ethernet


Refresh products are certified to work well and come with a 6-month guaranteed that customers can extend upon request. For more information about Refresh, the phones featured above or inquiries about different IP phone models, please call 1-800-398-8647.
Show Me More Refresh Products!

reclaimKeep your old phones out of the landfill! Reclaim by VoIP Supply has a better way.

VoIP Supply’s Reclaim equipment buyback program is your outlet for selling off your used and excess VoIP equipment. With Reclaim you can submit your equipment for sale to VoIP Supply and receive fair market value for it allowing you to “reclaim” a portion of your original investment.

Why sell through Reclaim by VoIP Supply?

  • Easy sales process – A streamlined five step process makes selling your equipment hassle free.
  • Fair market value – Receive fair market value for your equipment – not pennies on the dollar.
  • Expertise – VoIP Supply has been buying, reconditioning and selling equipment since 2002. When you work with VoIP Supply, you work with the best.
  • Go green – Keep your old phones out of the landfill and reclaim some money back!


What can I sell through Reclaim?

Like the sheriff in an old western VoIP Supply’s Reclaim team has a most wanted list. Here’s a look at some of the usual suspects in high demand that are currently commanding the highest payouts:


Check out a complete most wanted product list here!

If you are interested in knowing what you can get for one of the products listed above, please submit the form below to request a quote!

Reclaim in five simple steps

The process for selling equipment to VoIP Supply through Reclaim is simple and straightforward.

  1. Submit a list of equipment for sale 
  2. Receive a Reclaim buyback offer on your equipment from VoIP Supply.
  3. Properly package your equipment for shipment and ready package for pick-up by VoIP Supply’s shipment carrier.
  4. Await confirmation of shipment receipt and equipment acceptance from VoIP Supply.
  5. Receive a check or store credit for the agreed upon value of the equipment.

Have more questions? Check out our Q&A page or contact our Refresh/Reclaim Manager, Mike Rehac, at 716-213-6898 or email at miker@voipsupply.com.

Request a Quote!

Do you need a basic desk phone that is reliable and offers clear call quality? We’ve got it with Cisco’s SPA303G. (See data sheet)SPA303g

Are you in need of an IP Phone for a Gigabit network? We’ve got it with our Polycom IP 335.


Perhaps you are looking for a phone with enhanced features and touch-screen display for the management-level user? We have you covered with Polycom’s VVX500. (See data sheet)


What is the one thing all of these phones have in common? They are part of our Refresh line. Refresh is our line of refurbished, gently used products that allow users to buy products that work as good as new, but cost significantly less. If you are also looking to get your hands on your desired quality phone without breaking the bank we have you covered with Refresh!

There are many IP phones to choose from. One top pick is the Polycom IP560. Featuring built-in IEEE 802.3af PoE and dual-port Gigabit Ethernet the IP560 makes it a breeze to deploy and offers savings on cabling expenses. The IP560 supports 4 lines and HD Voice for clears. (See data sheet)Polycom IP 560

If you are needing is a conference phone the Polycom IP7000 is a great option for executive offices, conference rooms, and boardrooms. The IP 7000 is flexible and expandable and features full-duplex technology and echo cancellation so that you won’t experience any distracting drop-outs or reverberation. (See data sheet)Polycom IP7000

Refresh products are cleaned, inspected, updated to the latest SIP Firmware and lab tested to prove operational. To learn more about the Refresh products presented here or any other product, contact our VoIP experts at 1-800-398-8647.

This month for our dose of Refresh we are featuring three IP Phones that are effective in two ways: in helping you save money (increase your bottom line) as well as in increasing your business productivity.

Cisco SPA303GSPA303g

This 3-line IP Phone is a great asset for a business to use in a common area or kitchen where there are minimum communication requirements. The SPA303G is compatible with all major VoIP infrastructure.

Key Features:

  • Dual switched Ethernet ports
  • Speakerphone
  • Caller ID, call hold, conferencing
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco Unified


Polycom IP 560Polycom IP 560

The Polycom IP 560 supports 4-line appearances and Polycom’s High Definition Voice (HD) Technology. The IP 560 is a Gigabit phone that features dual-ports for seamless integration with a PC or desktop server. The IP 560 is suitable for the office manager who needs the added feature buttons and the ability to maximize productivity by transferring or sharing data and applications between the network and the user’s computer.

Key Features:

  • XHTML micro-browser for Web application
  • Shared call/bridged line appearance
  • Busy lamp field
  • Presence and buddy list
  • PoE out of the box; AC Adapter sold separately if needed


Yealink T42G

The Yealink T42G is a high-level phone with an elegant interface that supports up to 12-lines. It is a Gigabit device that also features Yealink’s Optima HD Voice for clear communication. 

Key Features:refresh

  • Dual-port Gigabit Ethernet
  • Yealink Optima HD Voice Supported
  • Up to 12 SIP accounts
  • Full-duplex hands-free speakerphone
  • No expansion module support
  • RJ9 Headset Port
  • 2.7” 192×64-pixel backlit Graphical LCD
  • Wall mountable
  • Supports PoE; power supply available separately


The SPA303G, Polycom 560 and the Yealink T42G give users looking to deploy VoIP an affordable solution that won’t break the bank, but that also won’t disappoint. If you want to learn more about the Refresh products selection process and the reconditioning process before the products are placed on the shelf, click on the banner below.



Refresh by VoIP Supply offers businesses and residential VoIP users an affordable solution when purchasing VoIP equipment. With Refresh, you can get top of the line used IP Phones at the fraction of the cost of new ones. The phones are put through a meticulous 10 Step Refresh Process to make sure that the equipment works properly and looks great. To learn more about our Refresh process and to watch a video of this process in action in our warehouse, Click Here!

Check out our featured Refresh phones for this month!

Polycom IP335

The Polycom IP335 supports up to two lines and can be powered through Power over Ethernet (PoE). This entry-level phone also has wideband audio so that every call is clear. With noise and echo cancellation you’ll be heard loud and clear.



  • Up to 2 lines with up to 2 calls per line
  • Polycom Acoustic Clarity Technology & HD Voice
  • 102 x 33-pixel graphical monochrome display
  • Integrated 802.3af PoE support (no need for extra cables!)
  • Dual 10/100 Ethernet ports
  • Dedicated RJ-9 headset port compatible with wideband HD headsets
  • Full-duplex speakerphone
  • XHTML micro-browser for Web applications

Polycom VVX500

The VVX500 is suitable for managers and employees who require more advanced features that facilitate multitasking and schedule-juggling. The VVX500 is an expandable office phone that integrates seamlessly with a wide range of UC environments. The VVX500 features built-in Web applications. It has a “My Info Portal,” that can display stocks, news weather and other streamed content directly on the screen display.


  • 12 lines (registrations)
  • Gesture-based, multitouch-capable, capacitive touchscreen
  • 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
  • Streaming media video playback
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard
  • Voicemail and video mail support
  • Dual USB ports (2.0 compliant) for media and storage applications
  • HD Voice technology delivers life-like voice quality for each audio
  • Dedicated RJ9 Headset Port
  • Dual 10/100/1000 Ethernet port with PoE Support
  • Codec Support: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C

Yealink SIP-T42G

The Yealink T42G is a beautifully designed IP Phone with a sleek look and high-end performance. This Gigabit phone features Power over Ethernet (PoE) Gigabit connectivity. The T42G supports echo cancellation and full duplex audio so that every call is crystal clear. This is the perfect phone for any size business or employee.


  • Up to 12 SIP accounts
  • Optima HD voice
  • Dual-port Gigabit Ethernet
  • 2.7″ 192×64-pixel graphical LCD with backlight
  • Paper label free design
  • PoE support
  • RJ9 Headset Port, Headset, EHS support
  • Integrated stand with 2 adjustable angles
  • Full-duplex hands-free speakerphone
  • Wall mountable

For more Refresh phones, check out the Refresh Phones page. If you would like to learn more about Refresh or have questions for one of our VoIP Experts, give us a call at 1-800-398-8647!



For the month of June VoIP Supply is bringing you the best of the best Refresh VoIP Phones available. Our Refresh IP Phones are used products that have undergone an extensive 10-step  reconditioning process to ensure that when the phones get to our customers’ hands they will be 100% satisfied with their purchase. Our reconditioning process includes examining the products to make sure that they are still usable, upgrading the products to the latest firmware so that there aren’t any installation or use hiccups, and setting the phones back to defaults before they are repackaged.

To learn more about our reconditioning process check out this video.

Yealink SIP-T42G

The Yealink T42G is a 12-line business class IP Phone that delivers excellent voice quality and a rich visual experience with a backlit, graphical LCD display. 

The T42G supports Gigabit Ethernet and features HD Voice.

Features of the Yealink SIP-T42G

  • Dual-port Gigabit Ethernet
  • 2.7″ 192×64-pixel graphical LCD with backlight
  • Up to 12 SIP accounts
  • Paper label free design
  • PoE support
  • Headset, EHS support
  • Integrated stand with 2 adjustable angles
  • Wall mountable
  • Simple, flexible and secure provisioning options

Yealink T42G Datasheet

Polycom VVX 500

The Polycom VVX 500 business media phone supports up to 12 line appearances and is the right IP Phone for busy managers and knowledge workers. The VVX 500 has many features that make your job easier, but all features are easy to use since the phone’s interface is intuitive. The VVX 500 can be used to complement the applications that user’s already have in their computers.

The VVX 500 can be used with Skype for Business and Office 365 with the purchase of a license sold separately.

Features of the Polycom VVX 500

  • 3.5” (9-cm) TFT (320 x 240)polycom-vvx500
  • Up to 12 line appearances
  • Immersive capacitive touch UI
  • Streaming media video playback
  • Video conferencing via external USB cam (coming post FCS)
  • Full Browser (Webkit)
  • HD Voice up to 14KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100/1000
  • 2 x USB 2.0 host
  • “Green” – low power
  • Hard Keys: 12-key keypad, home, speaker, mute, volume, headset
  • Supports expansion modules
  • Headset and Accessories: RJ9 wired headsets, Wireless connectivity via electronic hook-switch, read headset, Tech bulletin
  • USB-wired headsets
  • Wireless USB headsets

VVX 500 Datasheet

Polycom VVX 600

The PolycomVVX 600 is a high-end IP Phone designed for executives and managers. It has a ton of easy to use features to help make your workday easier and more productive. Users can complement their workplace applications on their computer; view and manage your Microsoft Exchange Calendars,  receive meeting reminders and alerts, access the corporate directory and Instant Messaging/ presence right on your phone’s display!

Furthermore, the VVX 600’s screen can be extended into your PC’s desktop for mouse/keyboard navigation and interaction.

Features of the VVX 600

  • 16 line registrationsvvx-601
  • 4.3in LCD gesture based, multi-touch capable capacitive touchscreen
  • Voicemail and video mail support
  • Dual USB ports (2.0 compliant) for media and storage applications
  • Integrated Bluetooth 2.1 EDR
  • Polycom HD Voice
  • Dedicated RJ-9 headset port with EHS support
  • Two-port Gigabit Ethernet switch
  • Built-in auto sensing IEEE 802.3at Power over
  • Optional Polycom VVX Camera

Polycom VVX 600 Datasheet

These awesome Refresh IP Phones are reliable, top of the line, feature rich products at a great price. With Refresh, you don’t have to worry about the caveats of purchasing used or secondhand because our Refresh line only carries products that look good physically and also work great internally. We offer a 6-month no questions asked guarantee so that if for any reason you are not satisfied with your Refresh purchase, we’ll take it back, no lost to you.

To find out more about Refresh or for any other questions, give the VoIP Experts a call at 1-800-398-8647.

See More Refresh Products


It’s May in Buffalo NY, and everywhere else in the world for that matter, but May in Buffalo means warmer temperatures and better spirits for everyone here at VoIP Supply. So we are excited to offer you hot deals on our Refresh line directly from our warm Buffalo, NY warehouse.

This month of May we are highlighting three great Refresh products that are sure to help you enhance your home office or business.

Grandstream GVX3275


The GXV3275 is a 6-line multimedia Gigabit video phone with a 7” color touch screen that runs on the Android 4.2 system. With integrated Wi-Fi, a built-in web browser, and HDMI connectivity, the GXV3275 video phone is ideal for high-tech campuses and businesses.

Key Features:

  • Phonebook with up to 1000 contacts and call history with up to 1000 records
  • Up to 6-way audio conference and 3-way video conference
  • Dual switched auto-sensing 10/100/1000Mbps network ports
  • Wi-Fi (802.11b/g/n), PoE+, Bluetooth, USB, SD, HDMI, EHS with Plantronics headsets support
  • 7″ (1024×600) capacitive (5 points) touch screen TFT LCD
  • Megapixel CMOS sensor camera with privacy shutter
  • HD wideband audio
  • Full-duplex hands-free speakerphone with advanced acoustic echo cancellation
  • Full access to the Google Play Store
  • Integrate with Grandstream’s GXV-series of IP video surveillance cameras to view live camera feeds and to receive alerts/alarms from IP cameras installed on the same network
  • Offers a multi-platform video conferencing solution

Polycom VVX500


The Polycom VVX500 multimedia IP phone is a 12 SIP line IP phone with HD Voice that is Open Source to work with most SIP PBX’s and 3rd party UC platforms.

Key Features:

  • 12 lines (registrations)
  • Shared call/bridged line appearance
  • Flexible line appearance (one or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/call waiting
  • Call timer and call waiting 
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local three-way audio conferencing
  • One-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable

Cisco SPA 508G

Cisco SPA508G

Cisco’s SPA508G is an 8-line business desktop phone for any small office, front reception or gathering area. It features dual 10/100 Ethernet ports, 2.5mm headset jack, HD Voice codec, and support for SIP or SPCP.

Key Features:

  • Full-featured 8-line business-class IP
  • Support for Power over Ethernet (PoE)
  • Monochrome backlit display for ease of use
  • Connects directly to an Internet telephone service provider or to an IP private branch exchange (PBX)
  • Wideband audio for unsurpassed voice clarity
  • Easy installation and highly secure remote provisioning
  • Menu-based and web-based configuration
  • Supports up to two Cisco SP500S Expansion Module, adding up to 64 additional buttons
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco Unified Communications 500 Series for Small Business

Reconditioned VoIP Hardware and Equipment

These are some hot buys you can’t miss out on. There are limited quantities available so don’t think twice, give us a call at 1-800-398-8647 to learn more about these or any of our Refresh products, or place your order online. Remember that Refresh products undergo a 10-step reconditioning process in which products are examined, upgraded to the latest firmware, and set to factory defaults before they are repackaged and shipped to our customers. For your peace of mind, all Refresh products come with a six month no questions asked guarantee so that you can rest assure that you’re buying a quality product backed by us 100%. But if you are still hesitant, you have the option of adding an additional six months of warranty at a minimal cost so that your investment is protected for an extended amount of time.
Show Me More Refresh Products!

Are you looking for an affordable way to update or get started on your VoIP solution? Then you are on the right page (literally!)

Refresh is our own line of Refurbished products that offer end users and businesses an affordable way to equip their offices or homes with VoIP equipment. VoIP Supply has a great array of Refresh products that have been examined for functionality and that underwent a 10-step reconditioning process before being repackaged. This month we are featuring three great products. Check them out below!


Polycom VVX310

Polycom vvx300This Polycom favorite is a 6-line IP phone that is perfect for call center environments and/or secretaries and receptionists handling a low to moderate volume of calls. The VVX310 features HD Voice for lifelike conversations and an intuitive, easy to use interface. This phone also brings unified communications (UC) features and productivity tools.

For instance, the VVX310 complements workplace applications by allowing the users to view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts and access Instant Messaging/presence status right on their VVX phone display. Get the datasheet here.


Polycom IP 5000

ip 5000The Polycom SoundStation conference phone turns ordinary conference calls into crystal-clear conversations that will have you thinking you are in the same room as the person on the other side of the call. This conference phone is perfect for executive offices or small conference rooms. Features of the IP 5000 include HD Voice, 7-foot microphone pickup and compatibility with a broad array of SIP call platforms. Get the datasheet here.


Snom 870 Black

SnomThis Snom phone is a great option for users looking flexibility and future-oriented technology.

The Snom 870 supports 12 lines and has a 4.3″ color TFT touchscreen display. But the best part of this phone is that it is Gigabit and it can support a WiFi card through the integrated USB port so that you can bring your Snom 870 wherever your wireless local area network (WLAN) can reach. Get the datasheet here.

Worry Free Guarantee: We stand behind our Refresh line and know that our products are quality products that will look great and work even better. But for your peace of mind, all Refresh products come with a 6-month guarantee, so that you can buy with confidence knowing that any mechanical failures and defects will be covered.

To learn more about Refresh or any of our product lines or services give our VoIP experts a call at 1-800-398-8647.

Refresh is still rocking it out at VoIP Supply, saving you money with top quality refurbished VoIP equipment.

vvx210Grab a Polycom VVX201 for 33% off the original list price! You get the same great phone, same features and usability and a 6-month guarantee for way less than buying a brand new model.

VVX201 is an entry-level 2 line IP Phone with 10/100 Ethernet ports, LCD display and HD Voice technology.

vvx300If you need more lines, the VVX300 offers 6-line appearances with dual 10/100 RJ45 ports and built in Power over Ethernet. This is the perfect phone for call center environments. And the good news is that this refresh phone is priced 20% below retail.


ip600For your voice conferencing needs, Refresh offers the IP6000. This conference phone can be powered over the Ethernet (PoE) and provides crystal-clear calls with HD Voice technology and high-fidelity audio. The IP 6000 has a 12-foot microphone pickup and is guaranteed to offer advanced call handling, security and provisioning features.

Plus you can also get a Polycom branded Universal Power Supply for way less than retail price. Save money and reuse with Refresh; economically healthy and environmentally friendly.

To learn more about Refresh and view more great deals visit the Refresh page or call us at 1-800-398-VoIP. We’d be happy to show you why we back our Refresh products 100%.

Reconditioned VoIP Hardware and Equipment