Update on Polycom VVX 1500

April 15, 2009 by Garrett Smith

Earlier today I wrote a brief piece on the Polycom VVX 1500.

After a smooth and easy setup on the voice side of things, we could not get the video component working. The VVX 1500 performs fine as a SIP endpoint for voice, and the HDVoice audio quality is buttery, as advertised. We could not negotiate video streaming between the two VVX 1500’s we had registered as extension off our Switchvox 4.0 plant however. I contacted Switchvox and quickly learned that the Polycom VVX 1500 is not currently supported on Switchvox 4.0, and that the problems with video negotiation are a known issue that they are working on with Polycom. There is currently no ETA on a fix.

I felt like a kid on Xmas morning opening up a super cool toy, only to find that it takes a non standard battery that they don’t sell in stores where you live. That being said, we are going to test point to point video calls and voice/video calls on Trixbox and Elastix later in the week and I’ll let you know how that goes.

I guess for me it’s back to my beloved Cisco SPA525G….hopefully Polycom and Switchvox are able to complete interop on the video side of things soon.


  • the only system it is currently supported on is broadcom – hosted.

  • Paul Rohan

    Wrong – it is also supported on Objectworlds UC Server. We have used it sucessfully to make/receive video calls between VVX 1500’s on this platform.

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