Archive = When recording and storing video surveillance footage, the term “archive” typically refers to the number of hourse, days, weeks or month’s worth of video footage a user would like to save to a library. Archive requirements will vary, but typically range from several days to several weeks. The larger the archive timeline, the more storage required.
GENTECH Wireless Inc. (āGENTECHā) announced today that its Board of Directors has approved the dual network approach for consumers allowing cell phone users to carry dual provider phone numbers and access entering into a global strategy.
Subscribers to Gentech Wireless can now travel and receive dual coverage regarding cell service and control the amount of their cell bills while abroad or at work /home. The offer allows consumers to purchase access to the network with no airtime charges eliminating the need to watch the clock, with plans starting at a low monthly rate of $19.95, with unlimited incoming and outgoing calls; making cell service affordable to a wider audience.
Gentech Wireless has embraced the IP world and the power it can offer to consumers by leveraging new technology and creating a low cost network for consumers to benefit from. Their approach to environmental concerns is to educate consumers on green technology to reduce power consumption and duplication of network functionality by adopting a true wireless network from end to end. This approach reduces clutter and reduces power consumption while increasing functionality on the overall scheme of things.
GENTECH WIRELESS Inc. is a diversified communications company whose core business is providing broadband High-Speed Internet, Digital Home Phone, Mobile Phone, telecommunication services (through GENTECH Consumer and Business Solutions) and Wireless direct-to-home services.
If you are in need of further information, VoIP Supply has a great relationship with Gentech. Please feel free to contact me, Justin, directly either through email or telephone, E-mail or Call 716-250-1981.
Hi all you IPCS fanatics! In order to further help you when considering buying an IP camera, we are going to have some educational blogs on this site. There are many terms that buyers should know in order to learn the basics of IP cameras and surveillance. Therefore, we are going to have an ‘IPCS Word of the Day’ to expand our readers’ and potential customers’ knowledge base. If there are any terms you are confused about, please let us know!
And today’s word of the day: Analog.
Analog = Precursor to digital IP. DVR’s and analog video cameras fall under this classification as they do not use IP as their primary mechanism.
With the rapid acceptance of VoIP in the marketplace and the inroads VoIP providers are making into businesses and residential markets, VoIP is certainly going mainstream. But itās not enough.
One of the great benefits of VoIP is that it is feature-rich. With programmable phones and soft phones, new functionality can be added quickly. You simply can’t do that with a standard PBX. All VoIP providers can, to the extent that their resources allow, present those features as value-adds to retain their customers and get more revenue by providing solid value.
However, there’s a new market that is developing that will affect not only VoIP providers, but a huge portion of businesses – small and large. Allow me to introduce you to a relatively new term – Telephony Application Provider (TAP). There are a plethora of companies that allow telephony interaction via API (Application Programming Interface). For all sorts of businesses, they can now voice-enable their existing applications to reach out to their customers in ways that were previously impossible or cost prohibitive. VoIP providers have the ability to form partnerships to use these TAPs to extend their feature set in a very fast, efficient and cost- effective way.
Then there is the company I work for, http://www.dialogtech.com/. I like to think we (and the companies above) are bridging gaps. Our Survos (IfByPhone’s name for our Interactive Voice Response implementation) allow companies to offload calls from their call centers, qualify leads, and much more. Click-to-call technology helps Search Engine Marketer’s bridge the gap by tracking phone calls that are generated from internet ad campaigns (in addition to existing web analytics). Call tracking allows companies to measure online and off-line metrics as part of a single campaign.
The great thing is that all of these companies present a huge opportunity. Implementations can be as easy or as complex as you want them to be. You can create a fully-fledged application that uses your business rules, and runs against your data, dynamically changing the path of the call while the user is on the phone. Or, you can send a simple message. It’s your choice. VoIP providers that capitalize on the opportunity will ultimately be the most successful in differentiating themselves in the marketplace.
The technology behind all these companies is not new. But the market weāre creating is. And the smart people are going to be the ones who can take full advantage of the emerging marketplace.
If you’d like to talk to me, just click here, and I’ll call you back.
Khyle Keys
Channel Manager,
IfByPhone
The executives and managers at VoIP Supply all have and advertise an open door policy to our employees. Remarkably many staff do not take advantage of this opportunity, even though it is encouraged and the outcome is nearly always better than expected.
Regardless of the reason for making the initial visit, the outcome and direction of the conversation generally goes somewhere completely different, with greater-than-expected results. Typical open door uses are when there is an issue or opportunity outside of the authorization level for the individual employee to approve. Certainly an excellent reason to walk in and engage your manager, but managers and directors should seize that opportunity to address that issue and pry into more detail with that specific employee.
Rather than extinguish the fire, dive in and find out more details so you can address it at that time, and prevent it from reoccurring in the future for that employee or customer or others.
With the rapid pace of growth and change within our organization, it is easy to lose touch with the philosophy and overall direction of the company. It is also simple enough to change old habits or intra- department myths and beliefs. It is just as easy to uncover when someone, who has been using their best judgment to address a process or problem in a particular manner, is not using an ideal or practical approach for the best interests of the customer and the company.
With as many rules, processes, and procedures as we and most companies have, it requires interaction with your employees to review the best practices, while working with them to improve their environment and efficiency. This is also done while working towards the common goal of providing the best possible customer experience.
Everyone is busy these days, myself included, but that does not mean that it makes sense to ignore the time needed by my staff, or that my needs are more important than theirs. Taking time to hear staff concerns and to ask questions about their day, their needs, and their wish lists always opens the door to improving the customer experience, company efficiency and workplace attitude.
In that respect, I highly encourage my staff to take time from their day as often as possible and come to see me, talk about something, and dig into ways to improve. I also encourage my management staff to adopt the same attitude when it comes to what many could consider an interruption to their day or a staff member not doing what they should be.
Speak up.
Glimcher Realty Trust, one of the nationās premier real estate investment trusts. The system, which also features Polycom IP phones, is set to be deployed this month.
Glimcher Realty Trust, a real estate investment trust, is a recognized leader in the ownership, management, acquisition and development of regional and super-regional malls. Glimcher currently owns or manages 28 properties in 14 states. Of the 28 properties, 24 are enclosed regional or super-regional malls, many of which are located in the countryās top-growing metropolitan statistical areas.
Siraj Haji, Director of Information Systems at Glimcher, said that their recent move to an innovative new office space was an opportunity to implement the new technology, and that with the new SwitchVox phones system, āthey have set the foundation to integrate our data and communication network across all our properties.”
Mr. Haji worked closely with a team of VoIP Supply product specialists to identify Glimcherās communication needs. After conducting a thorough needs assessment, VoIP Supply discussed numerous possible solutions, and based on analysis of the potential solutions, then proposed a solution which fit Glimcherās current needs and allowed for future growth.
āWe realized a 25 percent savings by purchasing our phone system through VoIP Supply, said Haji. āThe VoIP Supply sales team was very helpful and their pre-sales support team was able to answer all our questions. We are very pleased with the service and support we received from VoIP Supply.ā
Benjamin P. Sayers, President and CEO of VoIP Supply, is happy about the sale and said, āWe are pleased to be working with Glimcher, a national real estate leader, and expand our services to another viable sector of the business community.ā
For more information about the phone systems offered through VoIP Supply, please visit take a look at our real estate phone systems.
We’re here!
Welcome to the IP Camera Supply Blog!
We noticed a lot of folks out there have a lot of questions about IP cameras, and not a lot of places to turn for information… so we are officially here to help. Our sister company, VoIP Supply, runs a very successful blog, VoIP Insider, which features product reviews, industry news, commentary, and even management pointers. We would like very much for the IPCS blog to become just as helpful and informative.
Blogs are now setting the industry standard for information dispersal. Forums still provide a great link to knowledge and interaction, but blogs also accomplish this in a more thorough format.
We have great plans for our blog including product reviews, our latest deals and sales on ipcamerasupply.com, how-to videos, and also the latest news on the IP camera industry.
We also welcome your suggestions, news tips and ideas… feel free to drop us a line at nschuman@sayersmedia.com.
Check back frequently for updates… and all of your IP camera needs!
āMay I ask, what is your back-up plan?ā
Have you ever been asked this question by a salesperson? Iām asking you now. Donāt look at this as āpushyā sales guy Phil looking to boost his sale. Iām imperfect in a lot of ways, but Iām not pushy. But just answer the question.
Okay forget about me asking this question. What if your manager asks you this question? I know what your first word will be.
āUhhhhhhhhhhhhā¦.ā
A typical scenario may play out as follows:
PHIL: Well thank you again āPercyā for your order for two phones. Those will ship Fed Ex two-day, and you will receive them Monday. Iāll call you later with the tracking.
PERCY: Thanks Phil, I look forward to hearing from you.
PHIL: Percy, before you go, what is your back-up plan?
PERCY: Back-up plan for what, Phil?
PHIL: For the phones.
PERCY: Oh. Well theyāre covered under the manufacturer warranty correct?
PHIL: Yes. There is a one-year limited manufacturerās warranty covering defects.
PERCY: Iām all set then, PHILIP.
PHIL: Percy, what if the phone breaks, is damaged or fails to work 366 days from now? What if it breaks or is damaged within 365 days? I know the manufacturer is not going to cover you in these cases. You do plan on using these phones a year from tomorrow right?
PERCY: Well I guess Iāll order some new phones.
PHIL: That will work. At $100 each you could spend $200 for the phones on this order and $400 total for two phones to use now and two for back-up to leave in the supplies closet.
PERCY: We cannot be without phones, but $400? I guess Iāll talk to our manager and get approval for a couple more. Thanks Phil.
PHIL: Hold everything Percy! What if I told you for $120 per phone Iāll cover any defect, damage, breakage or failure for three years or 1095 days of coverage? Your cost for a back-up plan drops 40 percent. Youāre not spending $400, youāre spending $240. Not to mention it supersedes the manufacturerās warranty and there are no questions asked, no standing in a call queue waiting for an answer. No time explaining what went wrong. Just call me and make me aware, ship the phone back to me in one or a thousand pieces, andā¦.
PERCY: andā¦.
PHIL: andā¦POOF! New phone, Percy!
PERCY: Phil, tell me more about the VoIP Supply Warranty.
PHIL: Check this link out Percy, and weāll go over it together.
I send Percy the link: go3 warranty
Percy signs up for the warranty that day and looks like a hero to his manager.
Call a specialist at VoIP Supply today and find 1001 more reasons to consider the go3 Warranty as a secure and viable back-up plan that will cover all your telephony hardware! Follow us!
Yesterday I was conducting a product training for three of our new sales hires and we started to talk about open source phone systems. As you can imagine (since you have probably been there yourself) as a newbie, wrapping your head around open source phone system isn’t always the easiest thing to do. Heck, learning about VoIP in general can be difficult and when you throw in the part about open source software you can see how things can derail quite quickly.
In order to help them better understand open source phone systems, I came up with a layered anatomy approach to describing an open source phone system. While this is nothing revolutionary in my eyes, it seemed to help them, so I figured why not throw it out there in hopes that it might help others.
When I think of an open source phone system I think of a lemon meringue pie (probably because I am a fan of it). Everyone knows that a great lemon meringue has a few “layers” on it and the same is true of an open source phone system.
1. Layer one: Hardware – This is typically a server, tower PC or some sort of appliance. Most look at the hardware as “the” phone system because it is much more tangible than software, but in reality the hardware is like crust. It serves a purpose, but you wouldn’t eat it as a standalone.
2. Layer two: Operating System – In the open source world, this is your favorite (or the recommended) Linux distribution. The operating system is a piece of software that manages computer resources and provides programmers/users with an interface used to access those resources. It is the pie filling (or the meat) or the open source phone system.
3. Layer three: Open Source Software – With the third layer you are adding the actual phone system software (Asterisk, trixbox, freeSWITCH, etc). This is the special layer, like the meringue that turns a lemon pie into a lemon meringue pie and a functional server/tower/appliance into a phone system.
3. Layer four: Connectivity Cards – Most servers, towers or appliances come with Ethernet NIC’s, but some do not. The last layer to this open source phone system is connectivity to the LAN/WAN through an Ethernet NIC and PSTN connectivity through an analog/digital PCI card. Although I called them a layer, connectivity cards are really more like a fork. They are an enabler of the phone systems capabilities just as a fork enables you to each that slice of pie.
I suppose I made some gross generalizations with this one, as there is a lot more to a open source phone system (from a set-up and configuration standpoint), but there is also a lot more to making a pie than just point out the layers. However, I think this is an effective way to gain a better understanding of what a open source phone system is made up of and hopefully it helps a few you out.
VoIP Supply just keeps popping up everywhere! Buffalo Rising, Buffalo’s metropolitan community news blog, featured a story on helping colleges and universities become better connected through voip technology. Check out the entire story here.
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