Tag Archives: Sangoma

Sangoma’s PBXact UC Appliances Comparison – Choose a Right Phone System

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In the previous post, I have briefly discussed what PBXact System is and how you can benefit from it. Today, I am going t walk you through the three main popular PBXact UC solutions and help you pick out the right phone system you desire!

The PBXact UC Series includes six phone systems but today we will focus on the three most popular systems: the PBXact UC 40, the PBXact UC 100 and the PBXact UC 1000 system.

pbxact-40

The PBXact UC 40 is the smallest on-premise based appliance in the Sangoma PBXact family that is built for small businesses looking for a simple solution without bells and whistles. The PBXact 40 supports up to 40 licensed users and 30 simultaneous calls. It is an advanced on-premise turnkey unified communications platform which integrates all your business real-time voice and IP telephony applications into one full-featured experience. Check out the PBXact UC 40 datasheet here!

pbxact-100The PBXact UC 100 is a user-friendly appliance that supports up to 100 users or endpoints and 30 simultaneous calls. This solution can be easily deployed within minutes and it includes a web-based user interface. Designed for mid-sized businesses, the PBXact 100 comes ready with the ability for analog connection. This UC platform is closely integrated with the most popular phones and endpoint offered in the VoIP market. Check out the PBXact UC 100 datasheet here!

pbxact-1000

The PBXact UC 1000 is a fully feature business phone system suitable to expand to large contact center environments. The PBXact 1000 is able to handle up to 1000 users or endpoints and 300 simultaneous calls. This system is designed with business communications in mind to integrate with a wide range of IP phones and endpoints. Check out the PBXact UC 1000 datasheet here!

All of the PBXact hardware is built to be of high-performance and all Sangoma hardware carries a one year warranty with options to extend. The PBXact includes the following commercial modules:

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)

Some highlighted PBXact UC features include:

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail, Three-Way Calling Support
  • Voicemail to E-mail
  • Call History / Call Detail Records
  • Softphone Support, Overhead Paging
  • Desktop/Mobile Phone Support
  • Web-based Config File Management When Needed
  • Backup and Restore Utilities, WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Presence Management, Conference Room Management

Access to the PBXact Series Datasheet

Still can’t find your perfect match? Give me a call at 866-583-0815! I will be happy to discuss your requirements and help you find the ideal solution that meets your business needs.

See More PBXact UC Phone Systems!

12 Sangoma UC Features Bring Parents, Students & Teachers Together

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school
Managing schools can be challenging without a right communications solution. Sangoma provides modern UC phone systems that not only increase faculty productivity but also build a more secure learning environment for students. See how you can bring parents, student & teachers together effortlessly within your school premises by leveraging the top 12 UC features Sangoma provides!

#1 Hotdesking – Teachers can log into any phone and have all their features follow them.

#2 Phone Apps – Over 13 phone apps available for staff and teachers to utilize the graphical display for features like Follow-me, Call-forward, Call Flow Control, and more.

#3 User Control Panel (UCP) – Check voicemails and set up conference calls with your own unified control panel.

#4 One Extensions – Log in and out of any IP phone one the campus and access to all the settings of a user’s phone including extension, voicemails, contact lists, and customized menus.

students#5 Follow Me – Configure your extension to try other phones (mobiles or other desk phones) if there is no answer at your main extension.

#6 Voicemail to Email – Here any voicemail message gets attached as a sound file and sent to your email of choice. When combined with a smartphone it provides a great way to stay in touch.

#7 Fax to Email – Instead of relying on old fax machines and mail bins for individual users, with paper copied being lost or sitting in a mail bin for days, faxes can be sent directly to the recipient email.

#8 Smart Paging – Leverage your phone infrastructure to deliver same functionalities.

#9 Fully automated modern bell system

#10 Paging Pro – A FreePBX module that creates complex schedules

#11 Automated alerts – Emergency automated alerts that can be played on a recording

#12 Visual alerts – Send alerts to phones and light up in case of a school lockdown

Are you using any of the features? Curious to learn more features? Visit Sangoma’s page or just call our VoIP experts today at 1-800-398-8647!

Tell me more about Sangoma UC Solutions

VoIP Phone and Headset Compatibility Guide is Now Available!

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After a long wait time, the headset you ordered has finally arrived. You can’t wait to open the box and try it with your VoIP phone but only find that it doesn’t work with your phone!

Urgh…..how frustrating.  Luckily, your apprehension has been heard!

 

a-guide-to-voip-headset-and-phone-compatibility-2The VoIP Supply team has created a comprehensive VoIP Phone & Headset Compatibility Guide to lead you to your right solutions within seconds. This guide covers top brands of VoIP phones and headsets including Grandstream, Cisco, Polycom, Sangoma, Yealink, Snom, Mitel, Digium, Jabra, Plantronics, Sennheiser, and VXi. Best of all, it’s FREE to download! Check it out today.

  • Learn the compatibility of IP phones and headsets
  • Explore ways of connectivity between IP phones and headsets
  • Learn product options for VoIP phones and headsets
  • Gain valuable insights to make the right purchase decision!

Fill out the form below to download:



[Webinar] FreePBX and PBXact Disaster Recovery Planning

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WEBINAR: Disaster Recovery Planning for FreePBX & PBXact from Sangoma on Vimeo.

Let’s face it. We are all afraid of catastrophic failure of our communications system. What if I told you, to fear or not to fear, you are in control? Take the appropriate precautions, you can turn a full business shut down to just a minimal impact to your daily operation.

Check out this Sangoma Webinar to learn the best practices for protecting your business against a catastrophic disaster that will minimize impact to your business during a failure event. You will also learn the Sangoma products available for Disaster Recovery, focusing on the FreePBX/ PBXact phone systems.

Don’t want to start protecting your business communications system!

Learn more about FreePBX and PBXact UC phone systems.

Get a FREE Sangoma s500 IP Phone at the Sangoma Roadshows 2017!

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sangoma-roadshow-17Are you curious about Sangoma’s latest technology or are interested in being a partner with Sangoma? If yes, then you are in luck! VoIP Supply is co-hosting three roadshows with Sangoma in Ohio and Pennsylvania this May. You will have the chance to see and learn the latest IP telephony products and solutions from Sangoma and learn the advantages of partnering with Sangoma.

This event is FREE to attend, but pre-registration is required. Follow the links below to register!

Tuesday, May 9, 2017

Night Town
12387 Cedar Road 

Cleveland, OH 44106

Register Here

 Wednesday, May 10

ROCK Bottom Brewery
171 Bridge St.

Homestead, PA 15120
Register Here

 Thursday, May 11

BrewRiver GastroPub
2062 Riverside Dr

Cincinnati, OH 45202

Register Here

 

Get Your Free Sangoma s500 IP Phone

Sangoma s500If you attend the roadshow, you’ll not only get to test drive the Sangoma phones but also receive one to keep. (Limit 1 phone per company. Must be present to claim your phone.) Attend Sangoma Roadshow(s) and get your own s500 IP phone to experience yourself!

At this event, you will also….

  • Learn how to leverage the Sangoma Partner Program to increase your bottom line
  • Get up to speed on the latest developments in our unified communications solutions, including Sangoma phones, FreePBX, PBXact UC, SIPStation, FAXStation, and Zulu UC
  • Connect with key members of the Sangoma team and grow your network
  • Enjoy complimentary snacks, beverages, cocktails, and hors d’oeuvres

We look forward to meeting you at the roadshow!

Sangoma Adds the s400 to its Family of IP Phones!

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s400-ip-phones Sangoma, a leading provider of VoIP hardware and software, releases the s400!

With the previous release of the s300, s500, and s700 IP phones, Sangoma now introduces s400 IP phones to its family of IP phones, targeting the light users who need access to powerful phone applications.

Featuring the zero touch provisioning, all Sangoma s-series IP phones allow you to locate your FreePBX or PBXact system quickly and get the full configuration right out of the box. The s400 also comes with multiple phone apps that enable complicated features directly from the Sangoma IP phones. Applications include:

appliances

S400 Features:

  • Industry standard Power over Ethernet – no power cable or outlet required
  • 3x SIP Accounts
  • Full Duplex Speakerphone
  • 5-way Conferencing
  • 2.7 Inch Graphical LCD with Backlight
  • 25 Programmable Soft Keys
  • EHS Support for Popular Wireless Headsets
  • Built-in VPN for Plug & Play Security for Remote Users
  • Optional Annual Support & Software Maintenance Plans

Check out the s400 in this video with Marc Spehalski, he walks you through a comparison of the s300 to the s400 so that you can see the differences!

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Sangoma s-Series IP Phones Can Do What? Register to Find Out

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Join us on November 22nd for an informational webinar on Sangoma’s s-Series IP Phones. The webinar will feature live demos and an opportunity for you to ask questions.

 

20 RANDOM WEBINAR ATTENDEES WILL RECEIVE A FREE SANGOMA s500 IP PHONE.

 

sangoma-s500Sangoma IP Phones, designed exclusively for FreePBX and PBXact, are so smart you can quickly and easily use them right out of the box. With tight FreePBX integration, users can control complicated features directly from their phones. There’s no need to remember feature codes. User applications include: Call Parking, Follow Me, Do Not Disturb, Conference Rooms, Call Forwarding, Time Conditions, Presence, Queues, Transfer to Voice Mail, Visual Voice Mail, and Log in/out.

 

Here are some topics we will cover:

  • How the Sangoma IP Phones are designed to work with FreePBX and PBXact
  • Plug and play functionality with Endpoint Manager
  • Zero Touch provisioning with Redirect Server deployments

Did we mention we will be giving away 20 FREE Sangoma s500 IP Phones! Join us for your chance to win!

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Perfecting Your Headset Volume on the Sangoma s700

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Basic VoIP How-To's (11)

As most of you know, having a headset at work can make your job a whole lot easier than having to hold a handset all day. Picking up, hanging up, and being tethered to a short cord can be draining throughout the work day.

Another thing that can be just as important as freeing yourself from your desk phone is hearing the person on the other line. It is important to be able to hear whomever you are speaking with; loud and clear. This is where a common mistake can be made when dealing with headset volume.

Did you know that headset volume is affected, not just by your headset setting, but a combination of the phone’s volume setting as well? By adjusting the volume directly on your headset does not affect the volume setting on your actual phone.

If you find that it is still too quiet after turning up your headset, or hard to hear the person on the other line, then be sure to check your phone’s volume as well! To show you an example, we will use the Sangoma s700 pictured below.

sangoma s700Adjusting the volume on your phone is always easy. On the front of most phones there should be a volume control, most likely with a + or a – to turn your volume up, or down. Keep in mind that you must adjust volume while your headset is in use. Otherwise  you will be adjusting the phone’s ring volume. On the Sangoma s700, you will see a headset icon appear on the screen and it will also say “Headset Mode!” indicating that you are in headset mode.

Here is an example of where to adjust your phone’s volume on the Sangoma s700.

sangoma s7001Once you find the right combination of your headset volume, and your phone’s volume, you will be on your way to a more productive workflow! For more information regarding the Sangoma s700 click here!

VoIP Supply Earns 2015 Sangoma Revenue Growth Award

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Sangoma Open Source VoIP
Product Specialist Jeff Quinn, CEO Ben Sayers, and CFO Paula Griffo of VoIP Supply accept 2015 Revenue Growth Award from Sangoma

At the end of January, a few of folks from VoIP Supply went down to Miami for ITEXPO East.

Just being able to escape the Buffalo snow for a few days would have made the trip nice enough.

They were surprised then when Sangoma, one of our top open source VoIP hardware brands, named VoIP Supply the recipient of the 2015 Revenue Growth award for the North America region.

Sangoma VoIP Gateways
Sangoma presented VoIP Supply with the 2015 Revenue Growth award at ITEXPO

Sangoma is recognizing partners who are helping customers find flexible Sangoma telephony solutions, who are demonstrating success in their region, and are committed to growing with Sangoma.

Director of Marketing at Sangoma,  Kathleen Reed, is impressed with VoIP Supply’s performance.

“VoIP Supply has made concerted efforts in marketing and promoting Sangoma’s new products and services and it is showing in their results,” said Reed. “We want to wholeheartedly thank them for their efforts.”

Sangoma provides open source VoIP solutions from:

  • Analog and digital telephony cards,
  • to VoIP gateways,
  • and Session Border Controllers that offer VoIP security protection

“VoIP Supply is proud to be a Sangoma partner and we look forward to offering our customers their next generation VoIP hardware and software solutions,” said Jeff Quinn, VoIP Supply Product Specialist.

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Instant Rebates on Sangoma Vega Gateways and Session Border Controllers

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Sangoma Instant Rebates

Sangoma Instant Rebates are back.

From now until December 31, 2014 enjoy up to $200 off in instant rebates on your favorite Sangoma Vega Gateways and Session Border controllers:

  • Vega 50 Gateways $25 Rebate
  • Vega 100 Gateways $50 Rebate
  • Vega 200 Gateways $75 Rebate
  • Vega 400 Gateways $100 Rebate
  • Vega 5000 Gateways $50 Rebate
  • Vega Enterprise SBCs $50 – $150 Rebate
  • NetBorder Session Controller $200 Rebate

Why Sangoma?

Since 1984 Sangoma has been a leading provider of hardware and software products that enable and enhance IP, Unified Communications (UC), and telecom solutions. Sangoma specializes in solutions for Microsoft Lync, Session Border Controllers (SBCs), and VoIP Gateways.

Why Do I Need a Session Border Controller?

VoIP security is just as important as any other firewall you use to protect your network. But as Simon Horton, Sangoma Director of Product Management, explains in our interview:

The role of an SBC is to sit on the edge of a network and act as the front door to all IP communications. This adds huge advantages as an SBC is intimate with VoIP it can take a much more active part in securing that network, easing interop, performing media tasks and dealing with policy control. These are areas when traditional firewalls and application aware firewalls do not do a good enough job.

Horton goes on to list the four main roles of an SBC. Click here to read more.

Need Help?

Call one of our friendly VoIP experts at 800-398-8647 if you have any questions.