Sangoma Archives - VoIP Insider

Sangoma Technologies, a trusted leader in delivering scalable VoIP telephony systems, announced that their Vega 3000G gateway is a finalist for Channel Product of the Year (Hardware) at the Comms Business Awards on June 21st.

This award is for hardware products sold into the ICT Channel during 2017. Judges will be looking out for innovation and disruptive products which have brought a new dynamic to specific market segments.

Sangoma Vega 3000G is a 24 FXS port analog gateway with SIP support and is scalable for large deployments. This device offers voice, fax and modem support. Learn more here!

Up to 24 VoIP channels
QoS statistics reporting
SIP to SIP call routing
Emergency call routing
USB 2.0 for extra storage
Low-density PSTN gateway

Are you using Sangoma Vega 3000G? What’s your experience? Leave a comment to share with us!

Are the 25-year FreePBX licenses too long for your business? If yes, then you are in luck! Today Sangoma released their new 1-year licenses for your FreePBX bundles. Now you can enjoy all the same benefits and add-on modules as the original FreePBX bundles, only this time, with a shorter time of commitment!

What FreePBX Bundle 1-Year Licenses are Available?

There are four new 1-year license FreePBX bundles available. One of them will be perfectly tailored for your type and size of business. With an array of options for add-ons, you are able to create a powerful PBX that allows your business to perform at the top tier of its potential. Plus, our dedicated VoIP experts are here to help you make that happen! Check out the available 1-year license bundles:

Sangoma FreePBX Starter Bundle

Sangoma FreePBX Advanced Bundle

Sangoma FreePBX Call-Center Bundle

Sangoma FreePBX Everything Bundle

Not sure which bundle is your magic solution? Read our blog to find out: Sangoma FreePBX Bundles Comparison – Choose a Right Solution. Or simply raise your phone to call our VoIP experts at 1-800-398-8647 and let us pick the ideal bundle for you!

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How to Determine if my AudioCodes Gateway supports an FXO or FXO G module? Today, we have more new real questions and answers from VoIP users just like you.

What VoIP Headsets will work with Sangoma s500 and a mobile phone?

Q: Is there an alternative to Plantronics CS540 VoIP Headset that will pair with a Sangoma s500 and a cell phone?

A: Yes, the Savi 740 will work with both. For the VoIP Phone, you will need an EHS30 to work. You can also check out other VoIP headsets here!

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Time to review the questions and answers we had during the Sangoma UCP webinar yesterday! If you missed the webinar, be sure to check out the Q&A session here:

Question 1: Will there be an iOS or Android app for UCP?

Answer: Not for UCP. It is mobile browser friendly, however. Currently no plans to design or incorporate a dedicated app from the app store. For ZULU, we do have apps approaching the Beta stage, with the anticipated release in the next 90 Days

Question 2: I saw where you can do SMS from UCP and from Zulu. Is this only for your SIP service, or can I use it with my own?

Answer: Currently, SMS functionality for both is only in conjunction with our SIPStation SIP Trunking service.

Question 3: If I have issues with UCP, can your support team help me

Answer: Yes. If you currently have a support plan in place on your system, you can open a ticket and they will be able to troubleshoot with you.

I would also recommend searching and using our community forums at community.freepbx.org. Most likely if you are having an issue or misunderstanding, someone else has. Our Community provides great resources and support for each other. That is something else that makes the FreePBX Community different, and robust.

Have more Questions? Contact Brian Hyrek at bhyrek@voipsupply.com or 716-531-4318!

In previous Mom’s calling Q&A series, we have discussed: Is The Polycom IP 7000 Phone Compatible with a Shortel Phone System? Today, we have more new real questions and answers from VoIP users just like you.

What is the difference between the Sangoma’s FreePBX system and the PBXact?

Q: What is the difference between the Sangoma’s FreePBX system and the PBXact?

A: PBXact is the commercial version of FreePBX. It’s a more robust platform with an easier-to-configure interface. It comes pre-loaded with some modules that are add-ons with the FreePBX. Also, it features the Zulu UC application.

PBXact is based on Sangoma’s FreePBX, but different in the following way:

More secure as the firmware is more tightly managed
Include most of the commercial add-ons of FreePBX
More intuitive web GUI

Sangoma PBXact phone system is also offered in software and hardware options.

Q: Will these systems work with POTS lines?

A: They will, you can load either an analog card or use a VoIP gateway for incoming calls

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

I know what you’re thinking, “why wouldn’t I just join the Sangoma Partner Program through Sangoma?” Well, we have the answer for you!

As we all know, VoIP Supply is the most trusted name in the VoIP industry, but that doesn’t just go for end users, it very much applies to resellers as well!

By joining the Sangoma Partner Program through VoIP Supply, you will still get your Sangoma partner level pricing, but the savings don’t stop there! You will also save on shipping costs, and will gain the extremely valuable knowledge of a dedicated VoIP expert!

But don’t take my word for it, click the video above and let one of our VoIP experts tell you himself! Brian Hyrek has been with the company for over 10 years and has a wealth of industry knowledge.

Brian, as well as the rest of our team, will be with you every step of the way, helping you deliver Sangoma’s amazing products to your customers! It’s just what we do! And we’re really good at it too!

The Sangoma FAXStation webinar was a blast! We appreciate the great interactions with our audience. We’d like to share the questions and answered that being discussed during the webinar with you.

Also, don’t forget to join our next Sangoma webinar: User Control Panel on April 5th, 2018!

Sangoma FAXStation Frequently Asked Questions

Question1: Can I port or spoof my Fax number to Sangoma’s FAXStation?

Answer: Yes, you absolutely can port numbers over, however, spoofing is not allowed. Click here to learn how the number porting works: https://wiki.sangoma.com/display/ST/Number+Porting

Question2: Is FAXStation just for the USA or can it accommodate international FAX DID’s? Can FAXs be sent to international numbers or just within the USA/ North America?

Answer: Canada is the only international country where we can accommodate DIDs and also the only place we can send international faxes.

Question3: How many FAXStation appliances can I have at one location?

Answer: As many as you have room for!

Question4: How many ports can FAXStation appliances handle?

Answer: 1-4 ports

Have more questions? Contact our VoIP expert, Brian Hyrek, at bhyrek@voipsupply.com or 716-531-4318!

Are you using or selling Sangoma’s FreePBX or PBXact phone systems? You will want to check this out!

Sangoma Technology recently announced the new release of Vega Management Module, a new PBX module designed to manage and monitor Vega gateways within the FreePBX and PBXact phone systems. Let’s find out what the buzz is all about!

What is Vega Management Module?

The Vega Management Module is a free-of-charge module, designed to help FreePBX/ PBXact customers manage and monitor their Vega gateways associated with their phone systems.

What Features are included?

The module is accessible just like any other module within the FreePBX webGUI, offering the following features:

Dashboard overview
Gateway Status
Configuration management
Firmware management

Where Can I Find It?

The module is accessible within the FreePBX webGUI like any other PBX module. Currently, the Vega Gateway Management Module is available to customers as a public Beta for FreePBX 14 systems.

It is not compatible with FreePBX 13 and below, but customers can easily upgrade their systems using the FreePBX 13 to 14 upgrade instructions . The Vega Management Module will be officially released for FreePBX 14 by the end of March 2018, then available to PBXact customers in April, 2018. See installation and configuration instructions here!

The Module currently supports the following Vega Gateways:

Vega 60G FXS/FXO, 3000G, 3050G Analog Gateways
Vega 100G/200G/400G E1/T1 Digital Gateways

Questions about Sangoma’s new module or the FreePBX/ PBXact phone systems? Give us a call at 1-800-398-8647 or utilize the comment box below to share your thoughts with us!

This event is over. See what other current promotions we have!

In honor of our basketball and IP phone fans this St. Patrick’s Day month, we are offering a bracket-style competition featuring the top IP phones in the industry!

Vote for the VoIP phone that you think has best features, functionality, and quality! One lucky winner will be drawn randomly on April 2nd from all voters of the winning IP Phone to enjoy one $250 Amazon Gift Card! See Details Here!

March Mayhem Rules:

Each person has one vote per game (match-up) so you have 7 votes in total for 7 games.
The more games you vote, the higher chances you have to win the $250 Amazon gift card!
Each phone starts out at zero votes for a new game (match-up).

From there only 4 phones will prevail to enter into round two, where we will have 2 matches, each with 2 phones. In round three, the VoIP phone that has the highest votes will become our winning VoIP phone!

We are halfway through the Samgoma Cloud 9 webinar series! The Cloud 9 is a webinar series co-hosted by VoIP Supply and Sangoma that includes 9 webinars with various must-learn VoIP Cloud Service topics. This is a unique opportunity for all of you who are interested in learning effectively about in-depth VoIP in a timely manner.