s400-ip-phones Sangoma, a leading provider of VoIP hardware and software, releases the s400!

With the previous release of the s300, s500, and s700 IP phones, Sangoma now introduces s400 IP phones to its family of IP phones, targeting the light users who need access to powerful phone applications.

Featuring the zero touch provisioning, all Sangoma s-series IP phones allow you to locate your FreePBX or PBXact system quickly and get the full configuration right out of the box. The s400 also comes with multiple phone apps that enable complicated features directly from the Sangoma IP phones. Applications include:


S400 Features:

  • Industry standard Power over Ethernet – no power cable or outlet required
  • 3x SIP Accounts
  • Full Duplex Speakerphone
  • 5-way Conferencing
  • 2.7 Inch Graphical LCD with Backlight
  • 25 Programmable Soft Keys
  • EHS Support for Popular Wireless Headsets
  • Built-in VPN for Plug & Play Security for Remote Users
  • Optional Annual Support & Software Maintenance Plans

Check out the s400 in this video with Marc Spehalski, he walks you through a comparison of the s300 to the s400 so that you can see the differences!



Join us on November 22nd for an informational webinar on Sangoma’s s-Series IP Phones. The webinar will feature live demos and an opportunity for you to ask questions.




sangoma-s500Sangoma IP Phones, designed exclusively for FreePBX and PBXact, are so smart you can quickly and easily use them right out of the box. With tight FreePBX integration, users can control complicated features directly from their phones. There’s no need to remember feature codes. User applications include: Call Parking, Follow Me, Do Not Disturb, Conference Rooms, Call Forwarding, Time Conditions, Presence, Queues, Transfer to Voice Mail, Visual Voice Mail, and Log in/out.


Here are some topics we will cover:

  • How the Sangoma IP Phones are designed to work with FreePBX and PBXact
  • Plug and play functionality with Endpoint Manager
  • Zero Touch provisioning with Redirect Server deployments

Did we mention we will be giving away 20 FREE Sangoma s500 IP Phones! Join us for your chance to win!


Basic VoIP How-To's (11)

As most of you know, having a headset at work can make your job a whole lot easier than having to hold a handset all day. Picking up, hanging up, and being tethered to a short cord can be draining throughout the work day.

Another thing that can be just as important as freeing yourself from your desk phone is hearing the person on the other line. It is important to be able to hear whomever you are speaking with; loud and clear. This is where a common mistake can be made when dealing with headset volume.

Did you know that headset volume is affected, not just by your headset setting, but a combination of the phone’s volume setting as well? By adjusting the volume directly on your headset does not affect the volume setting on your actual phone.

If you find that it is still too quiet after turning up your headset, or hard to hear the person on the other line, then be sure to check your phone’s volume as well! To show you an example, we will use the Sangoma s700 pictured below.

sangoma s700Adjusting the volume on your phone is always easy. On the front of most phones there should be a volume control, most likely with a + or a to turn your volume up, or down. Keep in mind that you must adjust volume while your headset is in use. Otherwise  you will be adjusting the phone’s ring volume. On the Sangoma s700, you will see a headset icon appear on the screen and it will also say “Headset Mode!” indicating that you are in headset mode.

Here is an example of where to adjust your phone’s volume on the Sangoma s700.

sangoma s7001Once you find the right combination of your headset volume, and your phone’s volume, you will be on your way to a more productive workflow! For more information regarding the Sangoma s700 click here!

Sangoma Open Source VoIP
Product Specialist Jeff Quinn, CEO Ben Sayers, and CFO Paula Griffo of VoIP Supply accept 2015 Revenue Growth Award from Sangoma

At the end of January, a few of folks from VoIP Supply went down to Miami for ITEXPO East.

Just being able to escape the Buffalo snow for a few days would have made the trip nice enough.

They were surprised then when Sangoma, one of our top open source VoIP hardware brands, named VoIP Supply the recipient of the 2015 Revenue Growth award for the North America region.

Sangoma VoIP Gateways
Sangoma presented VoIP Supply with the 2015 Revenue Growth award at ITEXPO

Sangoma is recognizing partners who are helping customers find flexible Sangoma telephony solutions, who are demonstrating success in their region, and are committed to growing with Sangoma.

Director of Marketing at Sangoma,  Kathleen Reed, is impressed with VoIP Supply’s performance.

“VoIP Supply has made concerted efforts in marketing and promoting Sangoma’s new products and services and it is showing in their results,” said Reed. “We want to wholeheartedly thank them for their efforts.”

Sangoma provides open source VoIP solutions from:

  • Analog and digital telephony cards,
  • to VoIP gateways,
  • and Session Border Controllers that offer VoIP security protection

“VoIP Supply is proud to be a Sangoma partner and we look forward to offering our customers their next generation VoIP hardware and software solutions,” said Jeff Quinn, VoIP Supply Product Specialist.

sangoma asterisk cta

Sangoma Instant Rebates

Sangoma Instant Rebates are back.

From now until December 31, 2014 enjoy up to $200 off in instant rebates on your favorite Sangoma Vega Gateways and Session Border controllers:

  • Vega 50 Gateways $25 Rebate
  • Vega 100 Gateways $50 Rebate
  • Vega 200 Gateways $75 Rebate
  • Vega 400 Gateways $100 Rebate
  • Vega 5000 Gateways $50 Rebate
  • Vega Enterprise SBCs $50 – $150 Rebate
  • NetBorder Session Controller $200 Rebate

Why Sangoma?

Since 1984 Sangoma has been a leading provider of hardware and software products that enable and enhance IP, Unified Communications (UC), and telecom solutions. Sangoma specializes in solutions for Microsoft Lync, Session Border Controllers (SBCs), and VoIP Gateways.

Why Do I Need a Session Border Controller?

VoIP security is just as important as any other firewall you use to protect your network. But as Simon Horton, Sangoma Director of Product Management, explains in our interview:

The role of an SBC is to sit on the edge of a network and act as the front door to all IP communications. This adds huge advantages as an SBC is intimate with VoIP it can take a much more active part in securing that network, easing interop, performing media tasks and dealing with policy control. These are areas when traditional firewalls and application aware firewalls do not do a good enough job.

Horton goes on to list the four main roles of an SBC. Click here to read more.

Need Help?

Call one of our friendly VoIP experts at 800-398-8647 if you have any questions.

Sangoma Training
Online Training: Get Superior Quality and Control – Performance Tune Your System

Sangoma has been offering free online technical training courses to introduce you to their line of Sangoma TDM interface cards.

The first session was a run-down of available options and how to choose the right telephony card while the second session dealt with how to install Asterisk with Sangoma.

Sangoma Training Session #3

The next, and final, training in this series is called, Get Superior Quality and Control – Performance Tune Your System.

  • System Design Considerations
  • Advanced Troubleshooting Techniques
  • Physical and Signaling Layer Issues
  • Q&A Period
Sangoma Training
Click to Register

Block out 90 minutes for this training and come prepared with your Sangoma questions as there will be a Q&A period at the end.

How, Where, When to Register

Click here to register for Session 3 of 3:

  • Performance Tune Your System

This training will be held on:

  • Day:  Wednesday, October 29, 2014
  • Time:  8 AM – 10 AM EST
Sangoma A100 Cards
Sangoma TDM Card Training Sessions Now Available Online

Sangoma, a leading provider of voice and data cards since 1984 for VoIP platforms like Asterisk and FreeSWITCH, is now offering free online technical training courses to introduce you to their line of Sangoma TDM interface cards.

What You’ll Learn at Sangoma TDM Training

Sangoma offers a wide range of telephony cards including digital voice cards, analog voice cards, wireless GSM cards, hybrid voice boards, and ISDN BRI voice cards.

The first of three training sessions will help you learn:

  • Which Sangoma card you should choose (Analog, BRI, PRI, E1, T1, J1, GSM) and the benefits for each type in your system.
  • Introduction to Sangoma’s WANPIPE Driver including:
    • Installation methods for Asterisk based systems
    • How to configure your Asterisk system with Sangoma
    • Hardware installation details

Block out 90 minutes for this training and come prepared with your Sangoma questions as there will be a Q&A period at the end.

How, Where, When to Register

Click here to register for Session 1 of 3:

  • Making the Right Choice: Introduction to WANPIPE

This training will be held on:

  • Day:  Wednesday, October 15, 2014
  • Time:  8 AM – 10 AM EST

Next Up

Here are the next Sangoma training sessions in this series:

  • Part 2: Installation with Asterisk | Tuesday, Oct. 21, 2014 | 8 AM EST
  • Part 3: Performance Tune Your System |  Wednesday., Oct. 29, 2014 | 8 AM EST
Click to get Instant Rebate on New Sangoma PBXcelerate

VoIP Supply is currently offering instant rebates on select Sangoma Digital Cards, Sangoma Vega Gateways, and the Sangoma PBXcelerate PBX-Ready Appliance.

Sangoma Instant Rebates.

From now until June 30, 2014, you can enjoy hassle-free savings on select:

  • Sangoma A100 Series Digital Voice Cards: Sangoma A100 cards are available with up to 16 ports, 480 simultaneous calls over T1/E1/J1, Hardware Echo Cancellation, and PCI or PCI Express options.
  • Sangoma Vega Gateways: The popular Sangoma Vega is available in three VoIP gateway lines; the Vega 50, 400, and 5000 for a range of business sizes and calling needs.
  • Sangoma Vega Enterprise Session Border Controller (SBC): The Vega Enterprise SBC models offer protection from theft and calls from untrusted or unsecure networks.
  • Sangoma PBXcelerate: This customizable PBX-ready appliance is available with no software or it can be delivered pre-loaded with the user’s choice of PBX software from Asterisk®, FreePBX, or Elastix.

Instant – No Checks

These promotional savings are instant upon checkout at VoIPSupply.com; there are no forms to fill out and there’s no waiting for a check to arrive in the mail.

“Sangoma VoIP hardware is know for its performance and reliability so if you’re thinking about designing your VoIP system with Sangoma, this is a great time to do it with instant savings of up to $150 per device,” said Tom Costelloe, VoIP Supply Marketing Manager.


For more information about Sangoma Digital Cards, VoIP Gateways, and PBX Appliances talk to a VoIP Engineer today by calling 800-398-8647.


Sangoma Vega 2

For the next couple of weeks we’re going to highlight our partners who are exhibiting at ITEXPO Miami 2014 to learn what’s new at this year’s show.

ITEXPO, running from January 28th through January 31st, is a business technology event and tradeshow for VoIP, Unified Communications, Cloud services, phone apps, and more.

3 Questions with Sangoma About ITEXPO

VoIP Supply:  For those who aren’t familiar with your company, can you tell us a little bit about Sangoma?

Sangoma:  Sangoma has been around since 1984. Sangoma is a leading provider of hardware and software products that enable or enhance IP, UC and telecom solutions.

VS:  What products will you be featuring at this year’s IT EXPO and will you be unveiling anything new?

Sangoma:  We’ll be showcasing NetBorder Lync Express – the all-in-one Lync server appliance with a built-in VoIP gateway and SBC, Session Border Controllers (SBC) – the most cost-effective, easiest to provision and manage line of SBCs and Vega Gateways – the most resilient VoIP gateways in their class.

All these solutions will be featured at our booth.

The next generation Vega 400G gateway will be launched at the show.

VS:  What’s your booth number and the #1 reason someone should stop by and say hello?

Sangoma:  Sangoma, a proud Gold Sponsor of ITEXPO, will be at booth #500. Hope to see everyone in Miami!

The number one reason someone should visit the Sangoma booth is to learn and talk to our specialists on solutions for Lync, SBC and Gateway products.

We’ll have our Empowered by Sangoma Partners available onsite – including VoIP Supply, plus, all the product demos and an exclusive show special available only at our booth.

Sangoma Conference Workshops

Sangoma will also be hosting two workshops that are free for all ITEXPO attendees. Click the links below for more information:

  • Sangoma NetBorder Lync Express Workshop:  “At this free workshop, Sangoma’s telecom and Microsoft experts will show how to easily enhance or replace the current telephony infrastructure with Microsoft Lync using NetBorder Lync Express.”
  • Sangoma Session Border Controllers (SBC) Workshop:  “Is your VoIP network secure? At this free workshop, Sangoma’s telecom experts will show where an SBC fits into your network architecture and what the benefits of an SBC are for service providers and for enterprises.”

Well for those of you in the VoIP industry, and for those of you just starting to learn about it, you will hear many horror stories about VoIP and faxing. Often you will hear how unsuccessful it is, and some will hear more vulgar words in conjunction with it. But what if you had that magic wand to make it work? Would you trust it? Would you try it? To what extent would you try it before tossing it out the window? What if I told you that there is technology out there that can fix Faxing over VoIP that is notorious for not being successful and being the cause of many long days and even longer nights?

These are all questions that the great VoIP thinkers at Sangoma have put onto the drawing board and now have come up with a solution: The Sangoma Faxing Synch Cable. This was first introduced to us by Konrad Hammel, a Field Applications Engineer with Sangoma that visited VoIP Supply for Training on the newest PCI cards.

Wondering how it works, and what you need for a near flawless success rate?

Well let’s start off with an IP PBX. The Phonebochs appliance, trixbox appliance, or a blank chassis using Plain Jane Asterisk will do to start.

From there, PCI cards. More Specifically Sangoma analog and digital PCI cards. Which ones you ask? Well you will need two of them. A digital PCI card, like the A101D, or A102D (T1 Digital PCI card), and then an Analog card to hook your fax machine up to. (A20100D (2 Port FXS), A20200D (4 Port FXS)) Cards are good, but you can go to a bigger FXS card if you wish. The only limit to the amount of ports is that of your IP PBX and its limitations; however I do recommend using echo cancelation on both cards, and trust me, it is well worth it.


From here it doesn’t look like anything special–some of you may already have this and could possibly be drooling at this setup because it is easy. Well there is one more piece. And at this point you are probably thinking that it will be expensive and that now it’s not worth it to read on, but please keep reading, because what I am about to tell you will blow you away. The key to this is only $10. That’s right, for $10 you can have a near perfect success rate with LITTLE configuration of the cards and codecs. But how do you use it? Well this small cable will connect to a two prong section on the top of the Digital card, then the other end will hook up to a similar spot on the Analog card. From there, the cable will automatically start the synch and make it work. That’s it. Go figure. For decades this has been hindering businesses, and all it took was a small cable to fix it.

For more information about this product and its requirements check out this information provided by Sangoma.