Grandstream GXP2020-EXT Expansion Module
The Grandstream GXP2020-EXT module features 56 programmable buttons (each with dual color LED) and up to 112 programmable buttons when two extension modules are daisy chained together. The GXP2020-EXT module is connected to and controlled by the GXP2020 or GXP2010 with a short connector cable, providing the benefits of the additional keys instantly. Power and signaling are provided by the host phone.
Grandstream GXP2020-EXT Expansion Module Product Overview
The Grandstream GXP2020-EXT Expansion Module supports the traditional call features on each of its programmable buttons, including BLF (busy lamp field), conference/call transfer/forward/pick up.
The GXP2020-EXT is the ideal solution for offices that manage high call volumes or an office receptionist. By using the GXP2020-EXT the telephone attendant can ensure maximum office productivity by efficiently monitoring and dispatching multiple incoming calls.
Grandstream GXP2020-EXT Features and Functions
- 56 programmable buttons per module
- Busy Lamp Field (BLF)
- Speed dial for each line
- Daisy-chain 2 modules for 112 programmable buttons
- Conference/call transfer/forward/pickup
Jeff QuinnDirect: 716-250-7473
Why Pay $89.00 for the Grandstream GXP2020EXT?
56 Programmable Buttons
Compatible with GXP2020 or GXP2010
Power and signaling are provided by the host phone.
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Simple Free/Busy Lights/Speed Dial
This is a basic free/busy light speed dial bank. lights are green when the line is not currently on a call and it is red when the line is currently on a call.
I would prefer if the lights were only green if the phone was ready to receive a call though. (if the person picks up their phone or unplugs their phone, the light is still green because they aren't on the line)
I am guessing this is a limitation of my PBX or my knowledge of how to configure this device.
The other reviewer likely had an issue with an older model of some other grandstream product and decided to vent here as this isn't a phone and his review doesn't apply. Perhaps grandstream was terrible years ago, but I've been incredibly impressed with them over the past 2 years.
Absolutely, hands down, worst phone ever.
This was the worst investment ever. Not only is there no support from Grandstream themselves but even certified VoIP technicians were able to get this phone to work. Please see http://www.grandstreamsucks.com/ and you can even google grandstream quality and get evidence for yourself.