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Support Packages

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Support Packages

Need Help?

Even the best laid plans sometimes hit a snag. Have a support network to turn to when you need help: the experts at VoIP Supply!

Whether you're still installing your new VoIP equipment or need help with an existing system, VoIP Supply can leverage its countless years of experience to troubleshoot even the most difficult problems. Pulling from over 100,000 customer interactions, we've probably already seen your issue and can quickly work to solve it or point you to the person who does. And with three degrees of support to choose from you can get help when you need it and not pay for it when you don't.

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  1. Phone Consultation

    SKU: 02-CONSULTINGFEE

    Or Add To Your

    Phone Consultation consulting fee
  2. Pre-Sales Consultation

    SKU: 02-114118

    $15.00

    Or Add To Your

    A scheduled pre-sales phone consultation to help you understand the technology or mechanics behind your VoIP system.
  3. Or Add To Your

    The Asterisk Essentials Training Promotional Offer was created for Spiceworks members to help any new users with the initial setup and installation of of Asterisk.
  4. Or Add To Your

    This is an Extended Three Year Warranty for the SmartNote OpenScape Business Appliance w/Smartware OS, 2 BRI, 2 FXS, 2 FXO, 8 VoIP calls.
  5. Or Add To Your

    This is an Enhanced One Year Warranty for the SmartNote OpenScape Business Appliance w/4 SIP Sessions/Upgradable and Trinity OS. Patton's Enhanced Warranty extends the standard Patton warranty at a very aggressive price and includes free Advance Replacements! An Enhanced Warranty is like having your own spare. A replacement unit is shipped by priority mail should your hardware experience a failure. In addition, Patton prepays the return shipping of the defective product.
  6. Or Add To Your

    This is an Enhanced Four Year Warranty for the SmartNote OpenScape Business Appliance w/4 SIP Sessions/Upgradable and Trinity OS. Patton's Enhanced Warranty extends the standard Patton warranty at a very aggressive price and includes free Advance Replacements! An Enhanced Warranty is like having your own spare. A replacement unit is shipped by priority mail should your hardware experience a failure. In addition, Patton prepays the return shipping of the defective product.
  7. Or Add To Your

    This provides an Enhanced Five Year Warranty for the SmartNote OpenScape Business Appliance w/4 BRI ports, 8 VoIP calls and Trinity OS. Patton's Enhanced Warranty extends the standard Patton warranty at a very aggressive price and includes free Advance Replacements! An Enhanced Warranty is like having your own spare. A replacement unit is shipped by priority mail should your hardware experience a failure. In addition, Patton prepays the return shipping of the defective product.
  8. Or Add To Your

    For RenegadePro with 3CX Only
  9. Or Add To Your

    VoIP Supply Phone Support 30 Minutes covers one telephone support session, up to one half of an hour, valid for use on the equipment you purchase from VoIP Supply.

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