Switchvox Advanced Admin Training
The Switchvox Advanced Admin Training is an online, self paced 2 1/2 hour course which covers advance topics necessary for a Switchvox Administrator to successfully design, implement, and support communications solutions based on Switchvox. The course gives practical configuration and troubleshooting information for security, SIP protocol debugging, advanced IVR and more. The Switchvox Advanced Admin training is a per person license, you need to buy one for each person who will be administering your Switchvox system.
It is recommended that your administrator take the Switchvox Admin Training before taking the Advanced Admin Training.
Switchvox Advanced Admin Training Overview
Switchvox Advanced Admin Training is an online, self-paced video course. Composed of a series of 9 video chapters between 10 and 40 minutes in length each, the full library contains a total of 2 1/2 hours of training.
This course provides the advance topics necessary for a Switchvox Administrator to successfully design, implement, and support communications solutions based on Switchvox. The course gives practical configuration and troubleshooting information for security, SIP protocol debugging, advanced IVR and more.
The video lessons provide easy-to-follow visual instruction. Additional resources with links and downloadable labs round out the learning process. Course progress is automatically saved so it's easy to watch a section at a time and complete the training on a busy schedule.
Switchvox Advanced Admin Training is purchased on a per-user basis. One license provides a training log-in for a single administrator.
The included dSSE (Digium Switchvox Support Engineer) certification exam is provided upon completion of the video content. The dSSE exam is optional so administrators are not required to take it. Those who successfully pass the exam will be granted a certification for their professional-level knowledge of the Switchvox configuration and troubleshooting. This is an excellent certification for those seeking to be VoIP administrators managing communications solutions built on Switchvox. The dSSE certification allows IT managers to certify that their Switchvox Administrator has the core competency required to troubleshoot a Switchvox system. .
Switchvox Advanced Admin Training Topics
- - Introduction
- - Securing the Switchvox
- - Best Practices for Switchvox Installations
- - Advanced IVR
- - Backups / Updates
- - Troubleshooting Switchvox
- - Simple Network Management Protocol
- - Session Initiation Protocol and Switchvox
Switchvox User Required Settings
Browser Support for Internet Explorer 7+, Chrome, Firefox, Safari
- Pop-up Blocker: Off
- Cookies Enabled
- Flash Version 9+
- Screen Size: 1024x768
- Bandwidth: 56kbps for standard presentations and 100kbps for presentations that include video slides, headphones or speakers