Switchvox AA350 SMB

Switchvox AA350 SMB VoIP Phone System

Switchvox AA350 SMB Appliance. Switchvox IP PBX products deliver the advanced functions typically associated with expensive, proprietary systems, but also provide unique, innovative features that bridge the gap between the business phone system and the power of Web 2.0. Integration with leading CRM applications Salesforce.com and SugarCRM as well as Google Maps is included through Switchvox SMB’s Switchboard interface, and customers can easily create custom mashups that leverage other Web applications in seconds, with no programming knowledge required.

Switchvox AA350 SMB VoIP Phone System Overview

In this way, when individuals receive calls, they can have useful information from internal company databases or external Web applications automatically displayed, e.g., a real estate agent sees the properties his caller has expressed interest in, a hiring manager sees the blogs and Facebook page his caller has created and a doctor’s receptionist sees insurance information for his caller all in real time. It is these types of powerful features that drive the expansion of Switchvox’s target market, both up-market to larger businesses and down into the smallest organizations, which can truly benefit from this type of efficiency boost. New features in version 3.5 of the IP PBX software make it easier for administrators or resellers to set up larger systems more quickly than ever before.

Switchvox AA350 SMB Features and Functions

• AA350 Redundant Rackmount Server
• Built In Hardware Redundancy
• Switchvox SMB Pre-Installed Software
• Support for 75 concurrent calls
• Free Softphone Usage
• Real time Switchboard for every user
• Firefox and Outlook Plugins
• Rackmount Rail Kit Included
• Users / Calls:
  • Supports 1 to 400 users
  • Up to 75 concurrent calls
• Recording / Conferencing:
  • Up to 20 concurrent recorded calls
  • Up to 30 simultaneous conference users
• Redundancy / Failover:
  • RAID Controller in mirrored drives
  • Redundant power supplies
• Subscription Options:
  • Silver Subscription Plan (Unlimited E-mail-based Support)
  • Gold Subscription Plan (Unlimited E-mail-based + Business Hours* Phone Support)
  • Platinum Subscription Plan (Unlimited E-mail-based + Business Hours* Phone Support + 5 Incidents of out-of-Business Hours* Phone Support)
  • * Business Hours are Monday through Friday from 6am - 6pm PST