Category Archives: Technical Advice

Adding Telephony to iPhone Applications

April 9, 2009
One of the great things about the iPhone is the ability to add a variety of different applications. But outside of the applications for mobile ... READ MORE

The six month VoIP system ROI

April 6, 2009
This morning Doug Mohney at FierceVoIP dropped some great observations from last weeks VoiceCon show. The one observation that struck a cord here at VoIP ... READ MORE

Tech Tip: Converting a Cisco IP Phone from SCCP (Skinny) to SIP Firmware

April 3, 2009
Cisco IP Phones are amongst the most popular desktop IP phones out there. By default, Cisco ship their phones from the factory pre-loaded with ... READ MORE

Ask Mr. Andrews: Hard Phone or Softphone?

November 18, 2008
Q: I run a small office with 25 employees, 10 of whom work in our call center making outbound sales calls. We are about to ... READ MORE

10 Small Business VoIP Mistakes to Avoid

November 17, 2008
Over the last few weeks we have talked quite a bit about the best practices in selecting the right small business VoIP phone system. Together ... READ MORE

Ask Mr. Andrews: What is HD Voice?

November 4, 2008
Q: Dear Mr. Andrews, I have heard some terms lately including “HD Voice”, “Wideband VoIP” and “Wideband Audio." Do you know what’s behind this and ... READ MORE

20 FREE SIP Softphones

Editor's Note: This article was originally posted November 2008 and there is an updated version for your viewing, 5 FREE SIP Softphones I occasionally run into ... READ MORE

Demystifying Linksys Part Numbers

October 29, 2008
SD. RV0. SPA. ABC..DEF...ugh. If you are like me, you probably want to pull your hair out when confronted by the alphabet soup of product names ... READ MORE

How to Display Flickr Photos on your Polycom IP Phone

October 22, 2008
Photo sharing service Flickr is arguably the most popular such service on the web (sorry Photobucket :(). I'm sure many of our readers use Flickr ... READ MORE

Ask Mr. Andrews: What is SIP Trunking and Can it Save My Business Money?

Q: Hey, Mr. Andrews. We recently purchased an IP PBX, but aren't using VoIP to send and receive calls. I keep hearing about 'SIP Trunking' ... READ MORE