Category Archives: Technical Advice

Technical advice from VoIP Supply is invaluable for navigating the complex landscape of VoIP products, ensuring informed purchasing decisions and optimal system setup. With expert guidance on product selection, configuration, and troubleshooting, businesses can maximize the performance and reliability of their VoIP solutions. VoIP Supply’s commitment to customer satisfaction and industry expertise guarantees comprehensive support throughout the entire lifecycle of VoIP products.

Asterisk Dial Plan Basics

August 5, 2008

I was recently discussing an asterisk implementation at a 12 seat organization, and the customer had some concerns about using a more developed solution such ... READ MORE

The Do’s and Dont’s of IVR Apps

August 4, 2008

It is often not until something is pointed out to me that I notice it in abundance. Take, for example, a particular "tag" or signature ... READ MORE

What’s Up with Shared Line Appearance and Polycom Phones?

July 30, 2008

Recently, VoIP Supply had a technical support case dealing with SLA or Shared Line Appearance functionality. More specifically, the case dealt with a Polycom Soundpoint ... READ MORE

Faxing and VoIP at a Near Flawless Success Rate

July 29, 2008

Well for those of you in the VoIP industry, and for those of you just starting to learn about it, you will hear many horror ... READ MORE

Setting up an Audiocodes MP-114/118 FXO with Asterisk and FreeSwitch

July 24, 2008

Audiocodes is one of the better, if not the best, SIP PSTN gateways available on the market. Problem has always been its most unfriendly user ... READ MORE

How To: Upload Firmware to a Polycom Unit

July 21, 2008

Note: Please click here to see an updated post Today's discussion will be on Polycom and how to upload the latest Firmware. For some of you ... READ MORE

Ask Mr. Andrews: What Are My Options for Paging with trixbox?

July 17, 2008

Dear Mr. Andrews: I run a manufacturing facility and we recently implemented trixbox to replace our legacy phone system. We have a four-zone analog paging system ... READ MORE

Guest Post: Choosing Phones for VoIP

June 24, 2008

Because of the great response for our Asterisk Contest, we decided to ask the participants if they would be interested in posting further information about ... READ MORE

Choosing a host server for Asterisk Open Source PBX

May 14, 2008

The right server for your Asterisk Open Source PBX One of the primary considerations when deploying an open source PBX based upon Asterisk, trixbox, Elastix and ... READ MORE

Manufacturer’s Support… A major question to consider when purchasing an IP PBX

May 9, 2008

When in the market for a new VoIP system, the pressing question always arises: What type of support will I be receiving from the manufacturer? ... READ MORE