Category Archives: VoIP Education

Ask Mr. Andrews: What is ENUM?

August 12, 2008
Dear Mr. Andrews, What is ENUM, and why should I care about it? ENUM is a protocol developed by the IETF (www.ietf.org) that uses the Internet DNS ... READ MORE

The Do’s and Dont’s of IVR Apps

August 4, 2008
It is often not until something is pointed out to me that I notice it in abundance. Take, for example, a particular "tag" or signature ... READ MORE

Ask Mr. Andrews: Setting Up SIP Ports

July 29, 2008
Dear Mr Andrews: Can you explain how to set SIP ports on modern popular hardware phones such as the medium priced (or are they entry level ... READ MORE

Ask Mr. Andrews: What is NAT Traversal?

July 1, 2008
"Dear Mr. Andrews" is a new addition to our VoIP Supply Knowledge Base. Cory Andrews, our Director of New Business Initiatives, will be taking questions on ... READ MORE

The Anatomy of an Open Source Phone System

April 23, 2008
Yesterday I was conducting a product training for three of our new sales hires and we started to talk about open source phone systems. As ... READ MORE

How Are You Facilitating Your Inbound and Outbound DID’s?

April 3, 2008
Direct Inward Dialing and how it works Many of us may have questions about how DIDs work and how to provision them. DID stands for “Direct ... READ MORE

The Future of Internet Protocol

March 21, 2008
Hello again! This is your friendly Tech Guy, Kyle Brocious, here. Internet Protocol and its evolution Today I would like to talk about a subject that many ... READ MORE

Treating Griddle-Forehead Syndrome (GFS) with VoIP Technology

March 20, 2008
Isn’t it wonderful e-mailing friends all over whenever you want, wherever they are? Who hasn’t e-mailed a cousin in Europe, a friend in Pismo ... READ MORE

Marketing VoIP Services To Non-Technical Consumers

March 16, 2007
Not All Consumers Understand VoIP But you do not HAVE to make them fully understand the technology in order to get them to interested enough to ... READ MORE

7 Ways To Improve VoIP Call Quality

February 23, 2007
VoIP Call Quality is the Most Important Factor For Today's VoIP Consumer Tracy Mayor over at VoIP-News have an excellent post on seven ways to improve ... READ MORE
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